2018 LINCOLN MKZ HYBRID key

SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keepluggage and other materials as far away from the antenna as possible.Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense treefoliage and thunderstorms can interfere with your reception.Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake aweaker one and the audio system may mute.Station overload
Your display may show ACQUIRING... to indicate the interference and the audio system may mute.Satellite radio signal interference
Troubleshooting tips
ActionCauseMessage
No action required. This message should disap-pear shortly.Radio requires more than two seconds to produceaudio for the selected channel.Acquiring Signal
If this message does not clear shortly, or with anignition key cycle, your receiver may have a fault.See an authorized dealer for service.
There is an internal module or system failurepresent.Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.The channel is no longer available.Invalid Channel
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SYNC™ 3

Action and DescriptionMenu ItemItem
You can place a call by selecting an entry from this list.You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabetical order.ContactsB
Selecting this button allows you to choose aspecific letter to view.A-Z Jump
Displays the name of your phone and takes you to the phone settings options.Phone SettingsCFrom this menu, you can pair subsequent devices, set ring tones and alerts. See Settings (page 448).
Displays all recent text messages.Text MessagesD
Use this keypad to dial in a phone number.Phone KeypadEUse the backspace button to delete numbers.
Press this button to begin a call.Call
Touch this button to send all calls directly to your voicemail. New text message notifications are notdisplayed on the screen and all ringtones and alerts are set to silent.Do Not DisturbF
Users with phones having voice services maysee a button to access the feature. Forexample, iPhone users see a Siri button. Apress and hold of the voice button on thesteering wheel also accesses this feature.
Note:Certain features are speed-dependentand not available when your vehicle ismoving.
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SYNC™ 3

To call a number in your contacts, select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select the numberthat you want to call. Thesystem begins the call.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select an entrythat you want to call. Thesystem begins the call.
Recent CallList
To call a number that is not stored in yourphone, select:
Action and DescriptionMenu Item
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts name andnumber display on the screen along with thecall duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and CanadaOnly). See Settings (page 448).
You can select any of the following duringan active phone call:
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SYNC™ 3

Item
Immediately end aphone call. You canalso press the buttonon the steeringwheel.
End Call
Press this to accessthe phone keypad.Keypad
Item
MuteYou can switch themicrophone off sothe caller does nothear you.
Transfer the call tothe cell phone orback to SYNC 3.
Privacy
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messaging arespeed-dependent and not available whenyour vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported byyour cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message that you would like to use and confirmto send the message. SYNC 3 confirms when the message is sent successfully.Reply
To exit the screen.Close
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SYNC™ 3

Note:The Vehicle Wi-Fi Hotspot (VehicleHotspot) may be operational while ignitionis On and may remain operational while theignition is Off.
Note:Vehicle Hotspot services are providedby the vehicle network carrier, subject toyour vehicle network carrier agreement,coverage and availability.
Note:It is the account owner’s responsibilityto remove the vehicle from the vehiclenetwork carrier account when ownership ofthe vehicle is transferred. If the owner wouldlike to remove the vehicle from the accountfor any reason, please contact your vehiclenetwork carrier for more information.
Note:: Data, e.g. the Vehicle IdentificationNumber (VIN), SIM Card ID, and data planusage, is shared between Ford and thevehicle network carrier to provide theVehicle Hotspot service in accordance withyour vehicle network carrier agreement,coverage and availability, and may be usedto enable a seamless transition from an oldto new embedded modem and to confirmany updates are successfully delivered.
Note:: For your convenience data usagemay be available for monitoring underSettings but may not reflect actual or currentusage. The vehicle network carrier isresponsible for providing information aboutyour account. Please contact the vehiclenetwork carrier for more information.
Note:: Ford may need to update operatingsystem software on your vehicle, includingsecurity updates and bug fixes, to keepconnected services current, like VehicleHotspot, without prior notice to you.
Note:If you do not have an active vehiclehotspot data plan, open your web browserand go to a website using the HTTP protocolto be automatically redirected to the vehiclenetwork carrier landing page where you canpurchase data. Websites using HTTPS willnot automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.This sets the color to the highest intensity.
You can drag the colors up and down toincrease or decrease the intensity.
To switch ambient lighting off, press theactive color once or drag the active color allthe way down to zero intensity.
Vehicle
Note:You vehicle may not have all of thesefeatures.
You can select the following features toupdate their settings.
Door Keypad Code
Select this button to add or erase a personaldoor keypad code. To add or erase apersonal code, you first need to enter thefive-digit factory set code. You can find thiscode on the owner's wallet card in the glovebox or from your authorized dealer.
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SYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
Make sure that you are saying the name exactly as it appears on yourphone. For example, if your contact is "Joe Wilson", say "Call JoeWilson". If your contact name is "Mom", say "Call Mom".
You may not be saying the name exactlyas it appears on your phonebook.SYNC 3 does not under-stand or is calling thewrong contact when I wantto make a call.Make sure that your contact names do not have any special characterslike *, - or +.The contact name may contain specialcharacters.
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the contact names stored on your cell phone.
You may not be saying the name exactlyas it appears on your phonebook.
The SYNC 3 voice controlsystem is having troublerecognizing foreign namesstored on my cell phone.
Helpful Hint: You can select your contact manually. Press PHONE.Select the option for phonebook and then contact name. Press thesoft-key option to hear it. SYNC 3 will read the contact name to you,giving you some idea of the pronunciation it is expecting.
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SYNC™ 3

A
A/CSee: Climate Control...........................................143
About This Manual............................................7ABSSee: Brakes...........................................................199
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes..............................................................200
Accessories....................................................484Exterior Style........................................................484Interior Style.........................................................484Lifestyle.................................................................484Peace of Mind.....................................................484
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control..............227
Active Park Assist..........................................214Deactivating the Active Park AssistFeature.............................................................220Parallel Parking, Perpendicular Parking,Parallel Park Out Assist.................................214Troubleshooting the System............................221
Adaptive Headlamps.....................................92Adjusting the Headlamps............................313Horizontal Aim Adjustment...............................314
Vertical Aim Adjustment....................................313
Adjusting the Steering Wheel.....................82End of Travel Position..........................................82
AFSSee: Adaptive Headlamps..................................92
Airbag Disposal...............................................56Air ConditioningSee: Climate Control...........................................143
Air FilterSee: Changing the Engine Air Filter...............317
AlarmSee: Anti-Theft Alarm..........................................80
Ambient Lighting............................................95Anti-Theft Alarm..............................................80Arming the Alarm...................................................81Disarming the Alarm.............................................81
Appendices.....................................................519Apps.................................................................444.................................................................................444SiriusXM Traffic and Travel Link......................446
At a Glance........................................................17Audible Warnings and Indicators................111Headlamps On Warning Chime.........................111Key in Ignition Warning Chime...........................111Keyless Warning Alert..........................................111Parking Brake On Warning Chime....................111
Audio Control...................................................83Seek, Next or Previous........................................83
Audio System................................................368General Information...........................................368
Audio Unit......................................................369Auto Hold.......................................................203Using Auto Hold.................................................204
Autolamps.........................................................89Windshield Wiper Activated Headlamps........90
Automatic Climate Control..........................143Automatic Fan Settings......................................145
Automatic High Beam Control.....................91Automatic High Beam Indicator........................92Switching the System On and Off....................92
Automatic Transmission..............................194Brake-Shift Interlock Override.........................197If Your Vehicle Gets Stuck In Mud orSnow..................................................................198Push Button Shift Transmission.......................194
Automatic Transmission FluidCheck...........................................................309Autowipers.......................................................85Autowipers Settings.............................................86Low Temperature Wipe Inhibit..........................86
Auxiliary Power Points.................................165110 Volt AC Power Point....................................16512 Volt DC Power Point......................................165Locations...............................................................165
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Index

B
BatterySee: Changing the 12V Battery........................310
Blind Spot Information System.................242Switching the System Off and On..................243System Errors......................................................243Using the Blind Spot InformationSystem..............................................................242
Body Styling Kits...........................................327Bonnet LockSee: Opening and Closing the Hood............300
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check.......................................309Brakes..............................................................199General Information............................................199
Breaking-In....................................................262Bulb Specification Chart..............................315
C
Cabin Air Filter................................................147California Proposition 65...............................12Capacities and Specifications...................362Alternative Engine Oil for Extremely ColdClimates...........................................................366Specifications......................................................363
Car WashSee: Cleaning the Exterior................................319
Catalytic Converter.......................................188On-Board Diagnostics (OBD-II)........................189Readiness for Inspection and Maintenance(I/M) Testing......................................................190
Center Console..............................................167Rear Seat Armrest...............................................167
Changing a Bulb............................................314Lamp Assembly Condensation........................314Replacing Bulbs...................................................314
Changing a Fuse..........................................297Fuses.....................................................................297
Changing the 12V Battery...........................310Changing the Engine Air Filter...................317Changing the Wiper Blades.......................312Checking MyKey System Status.................66MyKey Distance....................................................66Number of Admin Keys.......................................66Number of MyKeys...............................................66
Checking the Wiper Blades........................312Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................34Left-Hand Side.......................................................35
Right-Hand Side....................................................35
Cleaning Leather Seats..............................324Cleaning Products.........................................318Materials................................................................318
Cleaning the Engine....................................320Cleaning the Exterior....................................319Cleaning the Headlamps...................................319Exterior Chrome Parts........................................319Exterior Plastic Parts..........................................320Stripes or Graphics............................................320Underbody...........................................................320Under Hood.........................................................320
Cleaning the Instrument Panel andInstrument Cluster Lens...........................323Cleaning the Interior.....................................321Cleaning Alcantara Microfiber ClothFabric................................................................322
Cleaning the Wheels...................................325Cleaning the Windows and WiperBlades............................................................321Clearing All MyKeys.......................................65Climate.............................................................414Climate Control..............................................143Climate Controlled Seats............................158Cooled Seats........................................................159
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Index