30
LIMITATION OF DAMAGES: IN NO EVENT
AND UNDER NO CIRCUMSTANCE
SHALL GOODYEAR BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL OR REPUTATION, PUNITIVE
OR OTHER DAMAGE, COST (INCLUDING
FOR REPLACEMENT TRANSPORTATION),
EXPENSE OR LOSS OF ANY KIND. SOME
STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
HOW DO YOU OBTAIN AN
ADJUSTMENT?
A. You must present the tire to be adjusted to
an authorized Goodyear or Dunlop service
facility. Tires replaced on an adjustment basis
become the property of The Goodyear Tire
& Rubber Company, Goodyear Dunlop Tires
North America, Ltd. or Goodyear Canada Inc.
B. You must pay for taxes and any additional
services you order at the time of adjustment
plus any additional service that may be
unique to your application, e.g. Tire Pressure
Monitoring System.
C. You must submit your claim on an approved
claim form supplied by an authorized
Goodyear or Dunlop service facility. The form
must be filled out completely and signed,
where you the owner or your authorized
agent presented the tire for adjustment.
SAFETY WARNINGS
Property damage, serious injury or death may
result from:
•TIRE FAILURE DUE TO
UNDERINFLATION/ OVERLOADING/
MISAPPLICATION.
Follow the vehicle Owner’s Manual or tire
placard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/
IMPROPER MAINTENANCE.
Tires should be inspected regularly by a
qualified technician for signs of damage,
such as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER
REPAIRS.
See Rubber Manufacturer’s Association
(RMA) established repair procedures at www.
rma.org and/or go to www.goodyear.com for
information on proper repair procedures.
• EXPLOSION OF TIRE/RIM ASSEMBLY
DUE TO IMPROPER MOUNTING.
Only specially-trained persons should mount
tires. When mounting tires, use safety cage
and clip-on extension air hose to inflate.
• FAILURE TO MOUNT RADIAL TIRES ON
APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL
ASSEMBLIES COMPLETELY BEFORE
DEMOUNTING.
• TIRE SPINNING.
On slippery surfaces such as snow, mud, ice,
etc., do not spin tires in excess of 35 mph (55
kph), as indicated on the speedometer. •
EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or
axle failure.
WARNING: Vehicle handling, traction, ride
comfort and other performance parameters
may be significantly affected by a change in
tire size or type. Before replacing tires, always
consult and follow the vehicle Owner’s Manual
because some vehicle manufacturers prohibit
changing tire size. When selecting tires that
are different from the original equipment size
make certain: (1) The tires have adequate
load carrying capacity based on the vehicle
placard, (2) The tires have sufficient inflation
pressure to carry the load and (3) There is
proper clearance with no interference points
between the tire and vehicle. The consumer
must be aware to always drive safely and obey
all traffic laws. Avoid sudden, sharp turns or
lane changes. Failure to follow any of these
warnings may result in loss of control of the
vehicle, leading to an accident and serious
injury or death.
TIRE CARE AND MAINTENANCE
GUIDE
The easiest way to help ensure satisfactory
mileage and performance from your Goodyear
or Dunlop tires is to give them a simple but
frequent (at least monthly) inspection for
proper inflation, even treadwear, and the
presence of any damage.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
(Continued on next page)
31
DO MAINTAIN PROPER INFLATION
PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for
optimum tire performance, safety and fuel
economy. Check inflation pressures at least
once a month and before long trips. Use an
accurate tire pressure gauge. Always check
pressures when the tires are cold (when the
vehicle has been driven less than one mile). If
you must check inflation when the tires are
hot, add 4 psi (27 kPa) to the recommended
cold inflation pressure. It is difficult to tell just
by looking at radial tires whether they are
underinflated.*
Furthermore, when operating a vehicle
equipped with radial tires, it is difficult to
notice when a tire has gone flat or nearly flat
since the “feel” of the vehicle does not change
significantly.
Progressive air loss may result from punctures,
cuts, curbing, impacts or partial bead
unseating. Some fitment causes for air loss are
(1) incomplete bead seating, (2) bead tearing
caused by a machine tool due to insufficient
lubrication or improper adjustment, (3) leaking
valve core or rubber valve components should
be replaced when problems are detected and
whenever tires are replaced.
Always maintain inflation pressure at the level
recommended by the vehicle manufacturer as shown on the vehicle placard, vehicle
certification label or in the vehicle Owner’s
Manual:
Underinflation is the leading cause of tire
failure and may result in severe cracking,
component separation or “blowout.” It reduces
tire load capacity, allows excessive sidewall
flexing and increases rolling resistance,
resulting in heat and mechanical damage.
Maintaining proper inflation pressure is the
single most important thing you can do to
promote tire durability and maximize tread life.
Overinflation increases stiffness, which may
deteriorate ride and generate unwanted
vibration. Overinflation also increases the
chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE
OR TIRES
Check your vehicle Owner’s Manual to
determine the load limits. Overloading your
vehicle places stress on your tires and other
critical vehicle components. Overloading a
vehicle can cause poor handling, increased
fuel consumption and may cause tire failure.
Overloading your tires can result in severe
cracking, component separation or "blowout".
Never fit your vehicle with new tires that have
less load capacity than shown on the vehicle
tire placard and remember that optimum
rim width is important for proper tire load
distribution and function. The maximum load capacity stamped on the
sidewalls of P-Metric & European Metric tires
is reduced by 10% when used on a light truck,
utility vehicle or trailer. Never fit P-Metric
or European Metric tires to light trucks that
specify LT-type replacement tires.
DON’T SPIN YOUR TIRES
EXCESSIVELY
Avoid excessive tire spinning when your
vehicle is stuck in snow, ice, mud or sand. The
centrifugal forces generated by a free-spinning
tire/wheel assembly may cause sudden tire
explosion resulting in vehicle damage and/or
serious personal injury to you or a bystander.
Never exceed 35 mph/55 km/h, as indicated
on your speedometer. Use a gentle backward
and forward rocking motion to free your
vehicle for continued driving. Never stand near
or behind a tire spinning at high speeds. For
example, while attempting to push a vehicle
that is stuck or when an on-the-car spin
balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when
they reach two thirty-seconds of an inch
(2/32) remaining tread depth. All new tires
have treadwear indicators which appear as
smooth banks in the tread grooves when they
wear to the two thirty-seconds of an inch
(2/32) level. Many wet weather accidents
result from skidding on bald or nearly bald
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
(Continued on next page)* Evidence of air loss or repeated underinflation always requires expert inspection to determine the source of leakage and tire removal to determine repairability. To avoid injury, NEVER attempt to
reinflate a tire that has been run severely underinflated.
32
tires. Excessively worn tires are also more
susceptible to penetrations.
DO CHECK YOUR TIRES FOR
DAMAGE
Frequent (at least monthly) inspection of your
tires for signs of damage and their general
condition is important for safety. If you have
any questions, have your tire Retailer inspect
them. Impacts, penetrations, cracks, knots,
bulges or air loss always require tire removal
and expert inspection. Never perform a
temporary repair or use an inner tube as a
substitute for a proper repair. Only qualified
persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear and Dunlop do not warrant
any inspection or repair process. The repair is
entirely the responsibility of the repairer and
should be made in accordance with established
Rubber Manufacturers Association (RMA)
procedures.
TIRE PRESSURE MONITORING
SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more
information on what to do if the tire pressure
warning system activates.
THE CONVENIENCE (TEMPORARY)
SPARE
The Convenience (Temporary) Spare is designed,
built, and tested to the high engineering
standards set by North America’s leading car
manufacturers and to Goodyear and Dunlop’s own high standards of quality control. It is
designed to take up a minimum of storage
space and, at the same time, fulfill the function
of a spare tire when needed. The spare is kept in
its storage space, fully inflated at 60 psi. To be
sure it is always ready for use, the air pressure
should be checked on a regular basis.
The Convenience (Temporary) Spare can be
used in combination with the original tires
on your vehicle. You can expect a tire tread
life of up to 3,000 miles (4,800 kilometers),
depending on road conditions and your driving
habits. To conserve tire tread life, return the
spare to the storage area as soon as it is
convenient to have the standard tire repaired
or replaced.
The Convenience (Temporary) Spare weighs
less than a standard tire so it’s easier to handle.
It also helps reduce the total car weight which
contributes to fuel economy.
The wheels used with the Convenience
(Temporary) Spare are specifically designed for
use with high pressure spares and should never
be used with any other type tire.
DON’T ATTEMPT TO MOUNT YOUR
OWN TIRES
Serious injury or Death may result from
explosion of tire/ rim assembly due to
improper mounting procedures. Follow tire
manufacturer’s instructions and match tire
diameter to rim diameter. Mount light truck
radials on rims approved for radial service. Do
not apply bead sealer. This can inhibit bead
seating. Lubricate beads and tire rim (including
tube or flap) contact surfaces. Lock assembly
on mounting machine or place in safety cage.
STAND BACK and never exceed 40 psi to
seat beads. Never use a volatile substance or a
rubber “donut” (also known as a bead expander
or “O-Ring”) to aid bead seating. Only
specially-trained persons should mount tires.
DON’T MIX TIRES OF DIFFERENT
SIZES AND TYPES ON THE SAME
AXLE
For optimum handling and control, Goodyear
and Dunlop recommend fitment of four (4) tires
of the same type and size unless otherwise
specified by the vehicle manufacturer.
WARNING: Before you replace your tires,
always consult the vehicle Owner’s Manual and
follow the vehicle manufacturer’s replacement
tire recommendations. Vehicle handling may
be significantly affected by a change in tire
size or type. When selecting tires that are
different than the Original Equipment size,
see a professional installer in order to make
certain that proper clearance, load carrying
capacity and inflation pressure is selected.
Never exceed the maximum load capacity and
inflation pressure listed on the sidewall of the
tire. Always drive safely and obey all traffic
laws. Avoid sudden, sharp turns or lane changes.
Failure to follow this warning may result in loss
of control of the vehicle, leading to an accident
and serious injury or death.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
(Continued on next page)
44IMPORTANT TIRE SAFETY INFORMATION¹
result in tire destruction. When inspecting
your tires, including the spare, check your air
pressures. If your pressure check indicates
that one of your tires has lost pressure of two
pounds or more, look for signs of penetrations,
valve leakage, or wheel damage that may
account for the air loss.
All tires will wear out faster when subjected
to high speeds as well as hard cornering, rapid
starts, sudden stops, frequent driving on roads
which are in poor condition, and off-road use.
Roads with holes and rocks or other objects
can damage tires and cause misalignment of
your vehicle. When you drive on such roads,
drive on them carefully and slowly, and before
driving again at normal or highway speeds,
examine your tires for any damage, such
as cuts, bulges, penetrations, unusual wear
patterns, etc.
TREAD WEAR INDICATORS (WEAR BARS):
Tires contain Tread Wear Indicators (Wear
Bars) in the grooves of the tire tread which
show up when only 2/32nds of an inch
(1.6mm) of tread is remaining. At this stage,
your tires must be replaced. Tires worn beyond
this stage are dangerous.
HAZARDS
Objects in the road that threaten a tire should
be safely avoided. These objects are potholes,
glass, metal, rocks, wood debris and the
like. Unavoidable contact should prompt a
thorough tire inspection. You may not always recall hitting an object
that can damage or injure your tires. If while
driving your vehicle experiences any unusual
vibrations, ride disturbance or noise and/or you
suspect that possible damage to the tires or
vehicle has occurred, DO NOT JAM OR LOCK
YOUR BRAKES! Rather reduce your speed and
drive with caution until you can safely pull off
the road. Stop and inspect the tires. If the tire
is underinflated or damaged, deflate, remove
the tire and rim assembly and replace it with
your spare. If you cannot detect a cause, have
the vehicle towed to the nearest vehicle or tire
retailer to have the vehicle inspected.
REPAIRING, MOUNTING AND
DEMOUNTING OF TIRES
Do not attempt to repair, mount or demount a
tire yourself. Tire changing can be dangerous
and must be done by professionally trained
persons using proper tools and procedures
as specified by the Rubber Manufacturers
Association (RMA). Follow these mounting
recommendations. Your tires should be
mounted on wheels of correct size and type
and which are in good, clean condition. Bent,
chipped or rusted wheels may cause tire
damage. The inside of the tire must be free
from foreign materials. Have your retailer
check the wheels before mounting new tires.
Mismatched tires and rims can explode during
mounting. Also, mismatched tires and rims can
result in dangerous tire failure on the road. If
a tire is mounted by error on the wrong-sized
rim, do not remount it on the proper rim - scrap it. It may be damaged internally (which
is not externally visible) by being dangerously
stretched and could fail on the highway.
Old valves may leak. When new tubeless tires
are mounted, have new valves of the correct
type installed. Tubeless tires must be mounted
only on wheels designed for tubeless tires, i.e.,
wheels which have safety humps or ledges.
Never perform a temporary repair, use an
innertube or inject sealant as a permanent
substitute for a proper repair. Only qualified
persons should repair tires.
Be sure that all your valves have suitable valve
caps. This will keep valve cores clean and clear
and guard against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE
A TIRE RETAILER AT ONCE.
Some tire
manufacturers do not warrant any inspection
or repair process. The repair is entirely the
responsibility of the repairer. Punctures in
the tread of a passenger tire which do not
exceed 1/4 of an inch (6mm) in diameter can
usually be repaired by following the Rubber
Manufacturer’s Association (RMA) Passenger
and Light Truck Repair procedures. Contact
the manufacturer of your tires for its position
and assistance as to the acceptable location
for a proper repair and the repair of speed
rated tires. Do not use plug repairs. They may
cause further damage to the tire. They are not
always air tight and the plug may fail. Do not
exceed posted speed limits on any repaired tire.
(Continued on next page)
45
Certain tire manufacturers speed ratings are
voided if the tire is repaired.
Although a tire was properly repaired, internal
structural damage resulting from the puncture
may have occurred.
Sometime later the damage may cause the tire
to be removed from service.
If the tire has a puncture in the tread which
exceeds 1/4 inch (6mm), the tire must be
replaced. If any tire has sustained a puncture,
have the tire inspected internally by a tire
retailer for possible damage that may have
occurred.
Improper mounting and inflation procedures
can cause an explosion of the tire/rim
assembly. Only specially trained persons should
perform these tasks. Contact your tire store or
retailer for assistance.
CAUTION - Never, under any circumstance,
introduce a flammable substance into a tire.
WHEEL ALIGNMENT AND
BALANCING
Wheel alignment and balancing are important
for safety and maximum mileage from your
tires. Check how your tires are wearing at
least once a month. If your tires are wearing
unevenly, such as the inside shoulder of the
tire wearing faster than the rest of the tread,
or if you detect excessive vibration, your
vehicle may be out of alignment or balance.
These conditions not only shorten the life of
your tires, but adversely affect the handling characteristics of your vehicle which could
be dangerous. If you detect irregular wear or
vibration, have your alignment and balance
checked immediately. Tires which have been
run underinflated will show more wear on the
shoulders than in the center of the tread.
HARD BRAKING
You must inspect your tires after any hard
braking circumstances or after tires have slid
on the pavement. This can cause a flat spot in
a section of the tire tread.
TIRE SPINNING
Never spin your tires above a speedometer
reading of 35 mph (55 km/h) if your vehicle
becomes stuck. The centrifugal force
generated by the free spinning tire/wheel
assembly may cause a sudden tire explosion,
resulting in vehicle damage and/or serious
personal injury or death. Never allow anyone
to stand near or behind a tire spinning at high
speed while attempting to push a vehicle that
is stuck. When in mud, sand, snow, ice or other
slippery conditions, do not indulge in excessive
wheel spin. In such conditions, with automatic
transmission vehicles, by accelerating the
engine excessively, it is possible to spin one of
the drive tires beyond its speed capability. This
is also true when balancing a drive tire/wheel
assembly using the engine of the vehicle to
spin the wheel.
TIRE TREAD
Tires must be replaced when the depth of
the tread reaches 2/32 inch (1.6 mm). Tires
are manufactured with tread wear indicators
molded into the tire grooves which indicate
tread wearout. As tires approximate 2/32 inch
(1.6 mm) wearout, the tread gauge becomes
thinner and more vulnerable to the effects
of road hazards. Also, worn tires are more
subject to hydroplaning, which can cause loss
of control. Therefore, visual tire inspection
becomes more crucial as the tires wear out.
WORN TIRES
Never drive on worn tires. Tires should be
replaced by trained personnel when 2/32nds
of an inch tread depth remains, as indicated
by the tread wear indicators molded into the
tread grooves. In most states, it is illegal to
drive with less than 2/32nds of an inch of
tread remaining.
TIRE MIXING
For best performance select tires similar in
size and load rating to the original equipment
tires. It is recommended that the same size
and type of tire be used on all four wheel
positions. In certain tires, casing ply material
and ply construction may vary as indicated
on the sidewall of the tire. When changing
or replacing tires, it is preferred that all four
tires are the same construction type (i.e., High
Performance, All Season, Mud & Snow) and
construction (Radial or Bias Ply). Before
IMPORTANT TIRE SAFETY INFORMATION¹
(Continued on next page)
46
mixing tires of different types on a vehicle in
any configuration, be sure to check the vehicle
Owner’s Manual for its recommendations.
Tires which meet the Rubber Manufacturer’s
Association (RMA) definition of mud and
snow tires are marked M/S, M+S, M&S. On
such tires, this designation is molded into the
sidewall. Tires without this notation are not
recommended for mud and/or snow driving.
If snow tires are needed, it is necessary
to select tires equivalent in size and load
rating to the original equipment tires.
Always fit performance snow tires in sets of
four (4) for optimum mud & snow traction
and maintenance of vehicle handling
characteristics. If you do not, it may adversely
affect the safety and handling of your vehicle.
It is also important to check the vehicle
Owner’s Manual before mixing or matching
tires on 4-wheel drive vehicles as this may
require special precautions.
Please refer to your Owner’s Manual for more
information on tire replacement precautions.
TIRE ROTATION
Tires on your Infiniti vehicle should be rotated
every 7,500 miles or as irregular wear
develops. If irregular wear becomes apparent
or if the wear rate on the tires is perceptibly
uneven, the tires should be rotated in such
a way to alleviate the problem. Check your
vehicle for any mechanical problems and
correct if necessary. Any rotation pattern or
procedure may be followed including those indicated in the Owner’s Manual. Some tires
have arrows on the sidewall showing the
direction in which the tire should turn. When
rotating this type of tire, care must be taken
to maintain the proper turning direction as
indicated by the arrows. Some vehicles have
different tire sizes specified for front and rear
axles. Tires on these vehicles should not be
rotated side to side (unless they are non-
directional). Where a temporary type spare tire
is available, it should not be included in the tire
rotation schedule. Such tires are intended for
temporary use only.
REPLACING TWO TIRES
If your vehicle was originally equipped with
four tires that were the same size and you are
only replacing two of the four tires, install the
new tires on the rear axle. Placing new tires
on the front axle may cause loss of vehicle
control in some driving conditions and cause
an accident and personal injury.
TRAILER TOWING
If you anticipate towing a trailer, you should
see a tire retailer for advice concerning the
correct size of tire and pressure. Tire size and
pressure will depend on the type and size of
the trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or
the tire load rating be exceeded. Check the tire
decal and your Owner’s Manual for further
recommendations on trailer towing.
TIRE ALTERATIONS
Do not perform any alterations on your tires.
Alterations may prevent proper performance,
leading to tire damage, which can result in an
accident. Tires which become unserviceable
due to alterations such as truing, whitewall
inlays, addition of balancing or sealant liquids,
may be excluded from warranty coverage.
Consult your tire warranty.
HIGH-PRESSURE TEMPORARY
SPARE TIRES
1.
The high-pressure spare tire in your Infiniti
vehicle is designed for temporary use only
and must not be used continually as a
regular tire. The standard tire should be
repaired and/or replaced as soon as possible.
2. Avoid driving over obstacles that may
damage the tire through impact or cutting,
such as potholes, glass, metal, etc.
3. Speed must not exceed 50mph (80km/h) for
non-speed-rated temporary spare tires.
4. Temporary spare tires have a limited
treadlife which can vary depending on road
conditions and your driving habits. The
spare tire should be returned to the trunk as
soon as the standard tire can be repaired or
replaced.
5. Because the high-pressure spare tire was specifically designed for your car, it should
not be used on any other vehicle.
6. Do not use snow chains on your high- pressure spare. This could cause damage to
your vehicle.
IMPORTANT TIRE SAFETY INFORMATION¹
(Continued on next page)
47
7. Check the tire’s cold inflation pressure
monthly and maintain at 60psi (4.2kg/cm2)
even when not in use.
8. The high-pressure spare tire should not be
used with any other rim nor should standard
tires, wheel covers, or trim rings be used on
the high-pressure spare tire rim which was
originally installed.
9. When the tread wear indicator appears on
the tire, replace it only with the same type
spare tire.
10. Do not enter an automatic carwash with a
temporary spare tire fitted.
11. Do not make a sharp turn or apply the brakes suddenly when driving on a high-
pressure temporary spare.
NOTE: When using any temporary type spare
tire, be sure to follow the vehicle Owner’s
Manual instructions.
TIRE STORAGE
All tires should be stored in a cool dry place
indoors so that there is no danger of water
collecting inside them.
When tires are stored they should be stored
in a cool place away from sources of heat
and ozone such as hot pipes and electric
generators. Be sure that surfaces on which
tires are stored are clean and free from grease,
gasoline or other substances which could
deteriorate the rubber. (Tires exposed to these
materials during storage or driving could be
subject to sudden failure.)
To Avoid Damage to your Tires and Possible
Accident:
• Check tire pressure at least once a month when tires are cold and before long trips.
• Do not underinflate/overinflate.
• Do not overload.
• Drive at moderate speeds, observe legal limits.
• Avoid driving over potholes, obstacles, curbs or edges of pavement.
• Avoid excessive wheel spinning.
• If you see any damage to a tire, replace with spare and see the tire manufacturer’s
retailer or your Infiniti retailer.
For further information, the Consumer Tire
Guide on passenger tire care, safety and
mileage performance is available in the United
States by writing the Tire Industry Safety
Council, Box 1801, Washington, D.C. 20013.
IMPORTANT TIRE SAFETY INFORMATION¹
48INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
ROADSIDE ASSISTANCE
As part of the Infiniti Total Ownership
Experience® , Roadside Assistance is available
to you, 24 hours a day, 365 days a year, for
emergency roadside assistance should the
need arise for any of the following items:
• Mechanical Breakdown
• Flat Tire
• Accident/Collision (One-way tow – loaner vehicle not included)
• Out of Gas
• Lock-out service
• Dead 12V Battery
All Roadside Assistance services are provided
exclusively by Cross-Country Motor Club,
Inc., Boston, Massachusetts 02155, except
in Alaska, California, Oregon, Wisconsin and
Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc.,
Boston, Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCEShould one of the disablements listed
above occur, simply call the toll free number,
1-800-662-6200, and advise the Roadside
Assistance Representative of your name, the
vehicle identification number (VIN) of your car,
your location, and the nature of the problem.
(When travelling in Canada call 1-800-835-
0221.) The VIN can be found imprinted on
a plate affixed to the upper dashboard on
the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
® Program card which will be sent
to you approximately 6 weeks after purchase
of your new Infiniti.
COVERAGERoadside Assistance is provided for all Infiniti
vehicles from the date the vehicle is delivered
to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of 48
months, without regard to mileage.
Roadside Assistance is available to anyone
operating the Infiniti vehicle with the
authorization of the owner. [For purpose of
Roadside Assistance benefits, “owner” includes
the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle
for the time remaining on the original Infiniti
new vehicle limited warranty coverage period.
Roadside Assistance is available throughout
the Continental United States and Canada.
ON-SITE AND TOWING SERVICEDepending on the type of vehicle problem you
are experiencing, the Roadside Assistance
Representative will determine the appropriate
roadside assistance and/or flatbed (towing)
service to be dispatched. In most cases, minor
disablement services such as flat tire change,
lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on
the road again as soon as possible. There is
no charge for the dispatch of onsite or towing
service. Any charges for the replacement of
keys, gas or non-warranty items will be your
responsibility at the time of the repair or
service. Whenever possible, flatbed (towing) service
will be dispatched for mechanical disablements
or accident/ collisions which render the vehicle
inoperative. There is no charge for the towing
service. Roadside Assistance will arrange to
transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles,
or to another authorized alternate service
facility. Warranty covered repairs will be
provided for under the terms of the applicable
express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will
be your responsibility.
NOTE: You may be required to sign a receipt at
the time of disablement to acknowledge receipt
of the Roadside Assistance service rendered.
EXCLUSIONSRoadside Assistance is not a warranty and
is not provided under any Infiniti or Nissan
warranty,
but is a service which is provided
to you as part of the Infiniti Total Ownership
Experience
® to minimize any unforeseen
vehicle operation inconvenience. Potential
liability is expressly limited to the cost of
the listed benefits and does not extend to
incidental or consequential damages such
as loss of use inconvenience, loss of pay, or
commercial loss.
Roadside Assistance benefits exclude any
costs related to repairs, parts replacement,
labor, etc. which are incurred as a result of
accident/collision, vehicle abuse, racing,
(Continued on next page)