8
• Normal wear and tear, including dings, dents, chips, or scratches
• Damage caused by any automated or manually operated car wash or by using a
pressure washer
NOTE: Complaints related to failure to comply
with proper use of the vehicle as described
in the applicable Owner’s Manual (including
the lack of availability or use of proper fluid),
or the vehicle’s lack of compliance with local
regulations or environmental requirements of
any country (other than the U.S. or Canada) are
NOT covered by this warranty.
DAMAGE OR FAILURES DUE TO
ALTERATION OR MODIFICATION
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Alteration, tampering, or improper repair
• Installation of non-Infiniti approved accessories or components
• Improper installation of any Infiniti approved aftermarket accessory or component
• A vehicle whose odometer mileage has been altered, or the odometer repaired or replaced
and the actual vehicle mileage cannot be
correctly and readily determined
SALVAGE TITLEThis limited warranty does not apply to any
vehicle, and is rendered void if the vehicle is
(or ever has been) issued a “salvage” or similar
title including, but not limited to junk, scrap,
rebuilt, or flood titles, under any state’s law; or
has ever been determined to be a “total loss” or equivalent by any insurance company, such
as by payment of a cash payment of a claim in
lieu of repairs because of a determination that
the cost of repairs exceeded the actual cash
value of the vehicle.
DAMAGE, FAILURES OR CORROSION
FROM ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Stone chipping, chemical fallout, tree sap,
salt, hail, windstorm, lightning, flood or other
environmental conditions.
• The items listed below are not covered under corrosion coverage (perforation from
corrosion).
ßExhaust system components.
ß Corrosion other than perforation, such
as cosmetic or surface corrosion due to
defects in material or workmanship. This
is covered under the Basic Coverage of
the New Vehicle Limited Warranty.
GRADUAL CAPACITY LOSSThe Lithium-ion battery, like all lithium-ion
batteries, will experience gradual capacity loss
with time and use. Loss of battery capacity
due to or resulting from gradual capacity loss
is NOT covered under this warranty. See your
Owner’s Manual for important tips on how to
maximize the life and capacity of the “Lithium-
ion battery.”
DAMAGE, FAILURES OR CORROSION
DUE TO LACK OF OR IMPROPER
MAINTENANCE REPAIRS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Lack of performance of proper maintenance
services as outlined in your Owner’s Manual.
• Fuel, fluids, or lubricants that are contaminated or that do not meet the
specification as outlined in your Owner’s
Manual.
• Use of parts not equivalent in quality or design to parts supplied by Infiniti for use on
Infiniti vehicles.
MAINTENANCE SERVICE EXPENSEThis warranty does not cover normal
maintenance services as specified in both
your Owner’s Manual and Infiniti Service
& Maintenance Guide such as cleaning
and polishing, wheel alignment, headlight
aiming, replacement of filters, replacement of
windshield wiper inserts, lubricants, coolant,
worn brake shoes, pads, drums and rotors and
worn clutch discs, for example.
SEAT BELTS, TIRES AND EMISSION
CONTROL SYSTEM
Seat belts, tires and the emission control
system are covered by separate warranties.
2018 NEW HYBRID VEHICLE LIMITED WARRANTY
40CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
(B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After the "Free Replacement Policy"
expires (set forth in section 2A), and
the tire is still within 72 months from
the date of purchase*, you will pay, on
a pro rata basis, for a comparable**
new Continental or General brand
replacement tire. A tire is eligible for an
adjustment on a pro rata basis until the
tread is worn down to the tread wear
indicators (2/32nds of an inch of tread
remaining). The tire tread is worn out at
this point and this Policy ends regardless
of time period. Owner pays all applicable
taxes (including F.E.T.), mounting and
balancing charges.
Serva-Spare Tires
After the “Free Replacement Policy”
expires (set forth in section 2A), no
adjustment will be made.
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined
by multiplying the percentage of the usable
tread worn by the Retailers Selling Price
(excluding all applicable taxes) at the time of
the adjustment or the Continental/General
brand current published Adjustment Base Price, whichever is lower. The usable tread
is the original tread down to the tread wear
indicators (2/32nds of an inch of tread
remaining). The Adjustment Base Price is
intended to fairly represent a Retailer ’s Selling
Price for the same or comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.
The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises
or impact breaks and any damage caused
by puncture or tire repair. Ride/Vibration:
After “Free Replacement Policy” (set forth in
section 2A) expires.
Tire Damage or Failure Resulting From
Improper Operation or Maintenance: Load,
speed, and inflation practices causing
excessive operational temperatures to
exceed the tire capabilities.
Tire damage (including irregular treadwear)
or failure resulting from: improper mounting
or demounting, damaged rim, wheel
alignment, tire trueing, chain damage, brakes
or any similar mechanical problem, extreme
temperature exposure, misuse, negligence,
and abusive driving such as tire spinning,
racing or accident damage. Tire failure
resulting from intentional alterations: such
as adding a white inlay on a blackwall or
sealant materials. Age Conditions: Weather checking/cracking
coverage is for a maximum period of 48
months from the date of purchase.
b. General Exclusions -
Tire(s) submitted for an adjustment in service
for longer than 72 months from date of
purchase*, are not covered by this policy.
Tire(s) on any vehicle registered and normally
operated outside the United States and
Canada are not covered under this Policy.
For tires on vehicles normally operated
outside the United States and Canada, see
the nearest Continental or General Tire
retailer or distributor for local coverage.
Tire(s) transferred from the vehicle on which
they were originally installed are not covered
under this Policy.
Company does not offer tread wearout
coverage up to a predetermined mileage
under this Policy. Tire(s) used in racing
related activities or competitive events are
not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED
TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
NO OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED
TO, WARRANTIES OF MERCHANTABILITY
(Continued on next page)
* At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T.
certification date of manufacture (tire serial number) will be used.
** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher-priced tire is accepted
as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and Adjustment Policy
44IMPORTANT TIRE SAFETY INFORMATION¹
result in tire destruction. When inspecting
your tires, including the spare, check your air
pressures. If your pressure check indicates
that one of your tires has lost pressure of two
pounds or more, look for signs of penetrations,
valve leakage, or wheel damage that may
account for the air loss.
All tires will wear out faster when subjected
to high speeds as well as hard cornering, rapid
starts, sudden stops, frequent driving on roads
which are in poor condition, and off-road use.
Roads with holes and rocks or other objects
can damage tires and cause misalignment of
your vehicle. When you drive on such roads,
drive on them carefully and slowly, and before
driving again at normal or highway speeds,
examine your tires for any damage, such
as cuts, bulges, penetrations, unusual wear
patterns, etc.
TREAD WEAR INDICATORS (WEAR BARS):
Tires contain Tread Wear Indicators (Wear
Bars) in the grooves of the tire tread which
show up when only 2/32nds of an inch
(1.6mm) of tread is remaining. At this stage,
your tires must be replaced. Tires worn beyond
this stage are dangerous.
HAZARDS
Objects in the road that threaten a tire should
be safely avoided. These objects are potholes,
glass, metal, rocks, wood debris and the
like. Unavoidable contact should prompt a
thorough tire inspection. You may not always recall hitting an object
that can damage or injure your tires. If while
driving your vehicle experiences any unusual
vibrations, ride disturbance or noise and/or you
suspect that possible damage to the tires or
vehicle has occurred, DO NOT JAM OR LOCK
YOUR BRAKES! Rather reduce your speed and
drive with caution until you can safely pull off
the road. Stop and inspect the tires. If the tire
is underinflated or damaged, deflate, remove
the tire and rim assembly and replace it with
your spare. If you cannot detect a cause, have
the vehicle towed to the nearest vehicle or tire
retailer to have the vehicle inspected.
REPAIRING, MOUNTING AND
DEMOUNTING OF TIRES
Do not attempt to repair, mount or demount a
tire yourself. Tire changing can be dangerous
and must be done by professionally trained
persons using proper tools and procedures
as specified by the Rubber Manufacturers
Association (RMA). Follow these mounting
recommendations. Your tires should be
mounted on wheels of correct size and type
and which are in good, clean condition. Bent,
chipped or rusted wheels may cause tire
damage. The inside of the tire must be free
from foreign materials. Have your retailer
check the wheels before mounting new tires.
Mismatched tires and rims can explode during
mounting. Also, mismatched tires and rims can
result in dangerous tire failure on the road. If
a tire is mounted by error on the wrong-sized
rim, do not remount it on the proper rim - scrap it. It may be damaged internally (which
is not externally visible) by being dangerously
stretched and could fail on the highway.
Old valves may leak. When new tubeless tires
are mounted, have new valves of the correct
type installed. Tubeless tires must be mounted
only on wheels designed for tubeless tires, i.e.,
wheels which have safety humps or ledges.
Never perform a temporary repair, use an
innertube or inject sealant as a permanent
substitute for a proper repair. Only qualified
persons should repair tires.
Be sure that all your valves have suitable valve
caps. This will keep valve cores clean and clear
and guard against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE
A TIRE RETAILER AT ONCE.
Some tire
manufacturers do not warrant any inspection
or repair process. The repair is entirely the
responsibility of the repairer. Punctures in
the tread of a passenger tire which do not
exceed 1/4 of an inch (6mm) in diameter can
usually be repaired by following the Rubber
Manufacturer’s Association (RMA) Passenger
and Light Truck Repair procedures. Contact
the manufacturer of your tires for its position
and assistance as to the acceptable location
for a proper repair and the repair of speed
rated tires. Do not use plug repairs. They may
cause further damage to the tire. They are not
always air tight and the plug may fail. Do not
exceed posted speed limits on any repaired tire.
(Continued on next page)