62018 NEW HYBRID VEHICLE LIMITED WARRANTY
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS EXTRA EXPENSES -
LIMITATIONS OF DAMAGES
THIS WARRANTY DOES NOT COVER
INCIDENTAL OR CONSEQUENTIAL
DAMAGES SUCH AS LOSS OF THE USE
OF THE VEHICLE, INCONVENIENCE OR
COMMERCIAL LOSS.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the
vehicle is delivered to the first retail buyer or
put into service, whichever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGE
• The basic coverage period is 48 months or 60,000 miles, whichever comes first.
• The warranty covers any repairs needed to correct defects in materials or workmanship
of all parts and components of each new
Infiniti vehicle supplied by Infiniti subject
to the exclusions listed under the heading
“WHAT IS NOT COVERED” or, if the part is
covered by one of the separate coverages
described in the following sections of this
warranty, that specific coverage applies
instead of the basic coverage.
POWERTRAIN COVERAGE
• The Powertrain coverage period is 72 months or 70,000 miles, whichever comes first.
• This warranty covers any repairs needed to correct defects in material or workmanship.
• Powertrain coverage includes components listed below under the headings Engine,
Transmission and Transaxle, Drivetrain, and
Restraint System, supplied by Infiniti, subject
to the exclusions listed under the heading
“WHAT IS NOT COVERED.”
ENGINE - Cylinder heads and block and
all internal parts, rocker covers and oil pan,
valve train and front cover, timing chain and
tensioner, oil pump, water pump and fuel
pump, fuel injectors, intake and exhaust
manifolds, flywheel, seals and gaskets. TRANSMISSION AND TRANSAXLE
- Case and all internal parts, torque
converter and converter housing,
automatic transmission control module,
transfer case and all internal parts, seals
and gaskets, clutch cover and housing,
A/T cooler, and electronic transmission
controls.
DRIVETRAIN - Drive shafts, final drive
housing and all internal parts, propeller
shafts, universal joints, bearings, seals and
gaskets.
RESTRAINT SYSTEM - Air bags and
related electronic control systems.
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Infiniti
found to have developed perforation (rust-
through) due to corrosion in normal use is
covered for 84 months, regardless of mileage,
except for those items listed under “WHAT IS
NOT COVERED.” No additional rust proofing
applications are required. Perforation is a
condition in which any body sheet metal panel
has corroded from one surface to another.
HYBRID ELECTRIC VEHICLE (HEV) SYSTEM
COVERAGE
• The HEV System coverage period is 96 months or 100,000 miles, whichever come
first.
• This warranty covers any repairs needed to correct defects in materials or workmanship.
(Continued on next page)
7
• HEV System Coverage applies to components listed below under the heading HEV System,
supplied by Infiniti, subject to the exclusions
listed under the heading “WHAT IS NOT
COVERED”.
HEV SYSTEM - Lithium-ion battery,
Hybrid Control Module, Inverter.
TOWING COVERAGE
If your vehicle is inoperative due to the failure
of a warranted part during any of the New
Vehicle Limited warranties, including Emission
and Seat belt warranties, towing service to the
nearest authorized Infiniti retailer is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated
with the replacement of parts, such as wheel
alignment, are covered only during the first
12 months or 12,000 miles, whichever comes
first.
• Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the
first six months of ownership.
REFRIGERANT RECHARGE ONLY
COVERAGE
Refrigerant recharge not associated with the
repair or replacement of a warranted part
is covered only during the first 12 months,
regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge
for parts and/or labor (except for batteries
and tires, in which case you may pay certain charges). Any needed parts replacement
will be made using genuine Infiniti or Infiniti
approved new or remanufactured parts
approved by Infiniti for use on Infiniti vehicles.
Infiniti reserves the right to make changes at
any time, without notice, to production and
service parts in their specifications, colors, and
materials, including those used in connection
with warranty repairs. For this reason, when
approved by Infiniti and at Infiniti’s discretion,
functionally equivalent replacement parts may
be used that do not exactly match the original
production part.
OBTAINING WARRANTY SERVICE
• You must take the vehicle to an authorized
Infiniti retailer in the United States or Canada
during regular business hours at your expense
in order to obtain warranty service. The
names and addresses of authorized Infiniti
retailers are listed in telephone directories.
• If you require warranty service outside of the United States (see terms under caption
“APPLICABILITY”), contact an Infiniti retailer
in that country.
MAINTENANCE, DATA ACCESS,
AND RECORDS
As a condition of this warranty, you are
responsible for properly using, maintaining
and caring for your vehicle as outlined in your
Owner’s Manual, and of maintaining copies of
all maintenance records & receipts for review
by Infiniti. Failure to do so is likely to result in
the denial of warranty. You are also required to provide consent to
give Infiniti access to data stored on vehicle
systems. Failure to do so is likely to result in the
denial of warranty coverage.
Evidence of the performance of the required
maintenance should be kept and may need to
be presented as proof of such maintenance
in connection with related warranty repairs.
To assist you in maintaining appropriate
records, the Maintenance Log located in your
Owner’s Literature Kit can be used along with
supporting repair invoices, receipts and other
such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Failure to operate the vehicle in accordance
with the Owner’s Manual
• Misuse, such as using the vehicle to tow
• Failure of a component not covered by warranty
• Racing and competitive driving
• Theft, vandalism, fire, or flooding (including engine water ingestion)
• Accident, collision, being towed
• Repairs performed by anyone other than an authorized Infiniti retailer
• Glass breakage, unless resulting from defects in material or workmanship
2018 NEW HYBRID VEHICLE LIMITED WARRANTY
(Continued on next page)
10
3. In the case of the Performance Warranty,
the use of any part not certified in
accordance with Federal requirements
which is defective or not equivalent from
an emissions standpoint to the original
equipment part.
4. In the case of the Performance Warranty,
costs of determining the cause of a vehicle
failing an EPA approved emissions test if
such failure is found not to be covered.
5. In the case of the Defects Warranty, parts
not supplied by Infiniti or damage to other
parts caused directly by non-Infiniti parts.LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
These emissions warranties do not cover
incidental or consequential damages such as
loss of the use of the vehicle, inconvenience
or commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THESE
WRITTEN WARRANTIES.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you.
These warranties give you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
WHAT YOU MUST DO
In order to obtain warranty service you must
deliver the vehicle to an authorized Infiniti
retailer in the United States at your expense.
You must also maintain your vehicle as outlined
in the maintenance instructions in your
Owner’s Manual.
WHAT INFINITI WILL DO
Warranty repairs will be made at no charge for
parts and/or labor, including diagnosis and tax.
Any needed parts replacement will be made
using new or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS
PROCEDURE
You may make a claim under the Performance
Warranty immediately after the failure of an
EPA approved emissions test. You must provide
proof of this failure when making your claim.
You will be told whether Infiniti will honor your
claim within 30 days of the date you make the
claim unless a shorter time period is required
by law. If your claim is denied, Infiniti will notify
you in writing of the reason. If we do not notify
you within this time period, we will repair your
vehicle under this warranty at no cost to you.
The time period for notification will not apply
if you request a delay or a delay is caused by
events not under the control of Infiniti retailers.
No claim will be denied under the Performance
Warranty because you use a non-Infiniti
certified part but EPA certified part for
maintenance or repair.
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
Important information concerning
maintenance service and replacement parts is
on page 18 of this booklet.
(Continued on next page)
2018 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL WARRANTIES
16
Manual. Infiniti recommends that you retain all
receipts covering maintenance on your vehicle,
but Infiniti cannot deny warranty solely for the
lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
WHAT INFINITI WILL DO
Warranty repairs will be made at no charge for
parts and/or labor, including diagnosis and tax.
Any needed parts replacement will be made
using new or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS
PROCEDURE
You may make a claim under the Performance
Warranty immediately after the failure of a
“smog check” test. You must provide proof of
this failure when making your claim in order to
avoid additional “smog check” test charges.
You will be told whether Infiniti will honor your
claim within 30 days of the date you make the
claim, unless a shorter time period is required
by law. If your claim is denied, Infiniti will notify
you in writing of the reason. If we do not notify
you within this time period, we will repair your
vehicle under this warranty at no cost to you.
The time period for notification will not apply
if you request a delay or a delay is caused by
events not under the control of Infiniti retailers.
No claim will be denied under the Performance
Warranty because you use a certified part for
maintenance or repair.MAINTENANCE SERVICE AND
REPLACEMENT PARTS
Important information concerning
maintenance service and replacement parts is
on page 18 of this booklet. No warranty claim
will be denied solely because a non- Infiniti
part was used for maintenance or repair.
CALIFORNIA VEHICLE INSPECTION
PROGRAM
Under this program, if your vehicle fails a “smog
check” test, you may choose to have diagnosis
of the failure and repairs made at an Infiniti
retailer or at another service facility. If the
inspection failure is the result of a condition
covered by these warranties, you must take
your vehicle to an Infiniti retailer for warranty
repairs. This includes parts, labor and diagnosis.
You must pay for diagnostic costs if performed
at another service facility except in the case
of emergency repairs as outlined below. You
must pay for all diagnostic and repair costs of
an inspection failure as required by law if the
failure was caused by conditions not covered
by these warranties. If the failure is the result
of a combination of conditions, you must pay
for only the diagnostic and repair costs related
to items not covered by these warranties.
After the 4 years/60,000 mile performance
warranty has passed, a “smog check” test
failure due to a defect in a part which is
warranted for 7 years/70,000 miles is
covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized
Infiniti retailer is not reasonably available,
warranty repairs may be performed at any
service facility or by the owner using any
replacement parts. Infiniti will reimburse you
for such repairs, including diagnosis, up to
the amount of Infiniti’s suggested retail price
for parts and labor charges based on Infiniti’s
recommended time allowance for the warranty
repair and the geographically appropriate
hourly labor rate. A part not being available
or a repair not being complete within 30 days
also constitutes an emergency. You must
take the replaced part and paid receipts to an
authorized Infiniti retailer for repayment in
such emergency situations.
MAINTENANCE RECORDS
Receipts covering the performance of regular
maintenance are not required but should be
kept in the event questions arise concerning
maintenance. The receipts should be
transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information
concerning these warranties by following the
procedure outlined in the “INFINITI OWNER
SATISFACTION & ASSISTANCE” section of
this booklet. You may also contact or report
any violations to the Office of Transportation
and Air Quality, Vehicle Compliance Programs
Group, U.S. Environmental Protection Agency,
Ariel Rios Building (6405J), 1200 Pennsylvania
Avenue, N.W., Washington, D.C. 20460 or the
2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
¹
21
ßUse of improper or dirty fuel, fluids or
lubricants.
ß Normal wear and tear, including dings,
dents, chips or scratches.
5. Salvage Title. This warranty does not cover
damage, failures or corrosion to any Infiniti
replacement part, Genuine NISMO S-Tune
Part, or Genuine Infiniti or Infiniti Accessory,
installed in the vehicle, if the vehicle is issued
a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flooded
titles, under any state’s law. (This exclusion
does not extend to new Genuine Infiniti
replacement parts, NISMOS-tune parts
or Genuine Infiniti or Infiniti accessories,
installed in an Infiniti vehicle after the
issuance of a “salvage” or similar title.)
WHAT YOU MUST DO
In order to obtain warranty service you must
deliver the warranted part or accessory, or
the vehicles, on which the part or accessory
is installed, to an authorized Infiniti retailer in
the United States or Canada at your expense
with proof of purchase (parts invoice or service
repair order from an authorized Infiniti retailer).
The names and addresses of authorized Infiniti
retailers are listed in telephone directories.
You must also pay for labor charges to remove
and replace the part or accessory if it was
not originally installed on your vehicle by an
authorized Infiniti retailer.
WHAT INFINITI WILL DO
If the part or accessory to be repaired was
originally installed by an authorized Infiniti
retailer, it will be removed and reinstalled
after repair at no charge for parts and labor.
If the part or accessory was not installed
by an authorized Infiniti retailer, the part or
accessory will be repaired or exchanged only.
Any needed parts replacement will be made
using Genuine Infiniti or Infiniti approved new
or remanufactured parts at Infiniti’s option.
LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI
ACCESSORIES1
23REPLACEMENT 12V BATTERY LIMITED WARRANTY¹
WHAT IS COVERED?
Infiniti2 warrants your Genuine Infiniti
Replacement 12V Battery as described below
except as stated under “What is not covered?”
This warranty covers defects in materials and
workmanship.
HOW LONG IS THE WARRANTY
AND WHAT WILL INFINITI DO
If your 12V replacement battery becomes
unserviceable within the first 24 months of
service Infiniti will replace your 12V battery,
including labor, without charge, providing the
12V battery was originally installed in your
vehicle by an authorized Infiniti retailer.
If the 12V replacement battery becomes
unserviceable after 24 months of use, Infiniti
will provide a replacement battery at a reduced
price, charging only for the portion of the life
of the12V battery actually used. This is called a
“pro-rata adjustment”. You will be responsible
for all labor charges for the replacement of the
12V battery.
This warranty and the “pro-rata adjustment”
end 84 months after the date of the 12V
battery’s purchase or installation, whichever is
earlier.
WHAT IS NOT COVERED?
This warranty does not cover: 1. Damage or failure resulting from:
ß Accident, theft, fire or freezing.
ßMisuse of the 12V battery or vehicle in
which it is installed, including the use in
applications for which the 12V battery was
not designed. Proper use is described in
the vehicle’s Owner’s Manual.
ß Improper installation or 12V battery
charging.
ß Vehicle electrical malfunctions not covered
by your New Vehicle Limited Warranty.
ß Modification or improper repair of the
vehicle or a part of the vehicle.
ß Use of parts not equivalent in quality
or design to parts supplied by Infiniti or
Nissan.
ß Environmental conditions, including, but
not limited to flood, and salt spray or salt
water.
2. Normal maintenance service and recharging
of discharged batteries.
3. 12V batteries in service more than 84
months.
4. Salvage Title. This warranty does not cover
damage, failure, or corrosion to any Genuine
Infiniti battery installed in the vehicle, if the
vehicle is issued a “salvage” or similar title
unless state law expressly states otherwise. (This exclusion does not extend to a new
Genuine Infiniti battery installed in the vehicle
after the issuance of a “salvage” or similar title).
WHAT YOU MUST DO
In order to obtain warranty service, you must
deliver the warranted 12V battery or the
vehicle in which the 12V battery is installed
to an authorized Infiniti retailer in the U.S. or
Canada at your expense, with proof of purchase
(parts invoice or service repair order from an
authorized Infiniti retailer). The names and
addresses of authorized Infiniti retailers are
listed in telephone directories or
Infiniti.com.
If the “pro-rata adjustment” applies, you
must pay for the portion of the 84 month
warrantable life that you actually used. The
amount you pay is computed in two steps.
First, the client pay percentage is determined
from the chart shown below based upon the
months of actual battery service.
Months
In ServiceClient Pay
Percentage
0—24 0%
25—32 25%
33—50 50%
51—84 75%
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date
of purchase.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States of America.
(Continued on next page)
25BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK
TIRES INCLUDING RFT TIRES
WITH RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE
and FIRESTONE brand passenger and light
truck tires, including RFT and temporary
spare tires, originally installed by the vehicle
manufacturer on a new vehicle. You are
covered under the terms of this Limited
Warranty if the tire was produced after July
4, 2004 (DOT serial 2704 or later) and has
been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR
HOW LONG
Before wearing down to 2/32 inch (1.6 mm)
remaining original tread depth (i.e. worn down
to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within 6
years from the date of tire manufacture), for
any reason other than those excluded in the
section entitled “What This Limited Warranty
Does Not Cover,” any eligible tire that
becomes unusable for any reason within the
manufacturer’s control will be replaced with
an equivalent new tire on the basis set forth in
this Limited Warranty.
WHAT THE WARRANTY DOES
NOT COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact break,
stone drill, bruise, bulge, snag, etc.
B. Improper use or operation, including,
without limitation: Improper inflation
pressure, overloading, tire/wheel
spinning, use of an improper wheel, tire
chain damage, misuse, misapplication,
negligence, tire alteration, or for racing
or competition purposes.
C. Insufficient or improper maintenance,
including, without limitation: Failure
to rotate tires as recommended in this
manual, wheel misalignment, worn
suspension components, improper tire
mounting or demounting, tire/wheel
assembly imbalance, or other vehicle
conditions, defects, or characteristics.
D. Contamination or degradation by
petroleum products or other chemicals,
fire or other externally generated heat, or
water or other material trapped inside the
tire during mounting or inflation. E.
Improper repair. Improper repair voids
this Limited Warranty.
F. For RFT tires only, improper run-flat or
low tire pressure operation, including,
without limitation: Exceeding speed,
distance, or other run-flat/ low pressure
operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from
date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch
(0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler
material that was not originally applied or
inserted by the tire manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside
the United States and Canada.
8. The cost of applicable federal, state, and
local taxes.
9. Failure to follow any of the safety and
maintenance recommendations or warnings
contained in this manual.
This Limited Warranty is in addition to and/or
may be limited by any other applicable written
warranty you may have received concerning
special tires or situations.
(Continued on next page)
26
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted
under this Limited Warranty will be replaced
free of charge during the first 25% of tread
wear or within 12 months from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within
12 months from the date of tire manufacture),
whichever occurs first. During the free
replacement period, mounting and balancing
are included free of charge.
To determine the replacement price after the
free tire replacement period, the percent of
used tread wear is multiplied by the current
selling price for the replacement tire(s). The
appropriate taxes, mounting, balancing,
disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at
retailers (subject to retailer discretion) at a
predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this
Limited Warranty, it will be covered by the
manufacturer’s warranty, if any, given on that
tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty
will only be made at an authorized Bridgestone
Firestone retailer. Consult a phone directory
(often listed in the Yellow Pages under"Tire Retailers" or the internet at www.
bridgestonetire.com for the location nearest
you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state or in Canada
from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone
Firestone North American Tire, LLC disclaims
all other warranties, including but not limited
to the implied warranties of merchantability
and fitness for a particular purpose and
any liability for incidental, consequential
damages, loss of time, loss of vehicle use or,
inconvenience. Some states do not allow
the exclusion or limitation of incidental
or consequential damages, so the above
limitation or exclusion may not apply to you.
This Limited Warranty applies only to
consumers actually using the tire in the United
States and Canada. For warranty conditions
outside the United States and Canada, see
your local Bridgestone Firestone distributor.
Obligations under this policy may not be
enlarged or altered by anyone.
In accordance with Federal Law, this Limited
Warranty has been designated as a "Limited
Warranty.” Nothing in this Limited Warranty
is intended to be a representation that tire
failures cannot occur. This Limited Warranty is given in the United States by Bridgestone
Firestone North American Tire, LLC, 535
Marriott Dr., Nashville, TN 37214 and in
Canada by Bridgestone Firestone Canada Inc.,
5770 Hurontario St., Suite 400, Mississauga,
Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid,
we require you to have your tires regularly
inspected and rotated per the vehicle Owner’s
Manual and to furnish proof of same in order
to receive an adjustment. Such proof should
show the date, mileage, and servicing location.
A sales receipt containing this information
will suffice. It is your obligation to maintain
proper tire inflation pressures as specified by
the vehicle manufacturer and to operate the
vehicle within tire/vehicle load capacity and
speed limitations. It is also your obligation
to maintain proper wheel alignment and
tire/wheel assembly balance. To request an
adjustment, you must present the tire to an
authorized Bridgestone Firestone retailer.
Complete and sign the client section of the
Bridgestone Firestone North American Tire,
LLC Limited Warranty adjustment form and
pay appropriate replacement price, taxes,
disposal fee, and service charges, if any.
(Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY