TABLE OF CONTENTS
1 SAFETY PRECAUTIONS
2 SUMMARY OF WARRANTY COVERAGE
3 INFINITI OWNER SATISFACTION AND ASSISTANCE
5 2018 NEW HYBRID VEHICLE LIMITED WARRANTY
9 2018 INFINITI FEDERAL HYBRID VEHICLE EMISSION CONTROL
WARRANTIES
12 2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL
WARRANTIES
18 RECOMMENDATION FOR MAINTENANCE SERVICE AND
REPLACEMENT PARTS
19 SEAT BELT LIMITED WARRANTY 20 LIMITED WARRANTY ON GENUINE
INFINITI REPLACEMENT PARTS AND
GENUINE INFINITI ACCESSORIES
22 INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED
WARRANTY
23 REPLACEMENT 12V BATTERY LIMITED WARRANTY
25 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
28 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
37 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
39 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
2SUMMARY OF WARRANTY COVERAGE
Basic Coverage
Corrosion Coverage (Perforation from Corrosion)**
Powertrain Coverage***
Federal Emission Performance Warranty
Federal Emission Defect Warranty
Federal Emission Long Term Defect Warranty
California Emission Performance and Defect Warranties
California Emission Long Term Defect Warranty****
48 months / 60,000 miles84 months / Unlimited mileage
72 months / 70,000 miles
24 months/24,000 miles 48 months / 60,000 miles
96 months / 80,000 miles
84 months / 70,000 miles
Summary of Warranty Coverage*
0 miles 100,000 miles
Hybrid Electric Vehicle (HEV) System Warranty*****96 months / Unlimited mileage
48 months / 60,000 miles
* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with th
is chart.
** Unlimited Mileage
*** 10 Years/ Unlimited Mileage on Seat belts
**** Applies to hybrid vehicles sold or registered as new in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont,
or Washington only.
***** See New Hybrid Vehicle Limited Warranty pages for details.
7
• HEV System Coverage applies to components listed below under the heading HEV System,
supplied by Infiniti, subject to the exclusions
listed under the heading “WHAT IS NOT
COVERED”.
HEV SYSTEM - Lithium-ion battery,
Hybrid Control Module, Inverter.
TOWING COVERAGE
If your vehicle is inoperative due to the failure
of a warranted part during any of the New
Vehicle Limited warranties, including Emission
and Seat belt warranties, towing service to the
nearest authorized Infiniti retailer is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated
with the replacement of parts, such as wheel
alignment, are covered only during the first
12 months or 12,000 miles, whichever comes
first.
• Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the
first six months of ownership.
REFRIGERANT RECHARGE ONLY
COVERAGE
Refrigerant recharge not associated with the
repair or replacement of a warranted part
is covered only during the first 12 months,
regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge
for parts and/or labor (except for batteries
and tires, in which case you may pay certain charges). Any needed parts replacement
will be made using genuine Infiniti or Infiniti
approved new or remanufactured parts
approved by Infiniti for use on Infiniti vehicles.
Infiniti reserves the right to make changes at
any time, without notice, to production and
service parts in their specifications, colors, and
materials, including those used in connection
with warranty repairs. For this reason, when
approved by Infiniti and at Infiniti’s discretion,
functionally equivalent replacement parts may
be used that do not exactly match the original
production part.
OBTAINING WARRANTY SERVICE
• You must take the vehicle to an authorized
Infiniti retailer in the United States or Canada
during regular business hours at your expense
in order to obtain warranty service. The
names and addresses of authorized Infiniti
retailers are listed in telephone directories.
• If you require warranty service outside of the United States (see terms under caption
“APPLICABILITY”), contact an Infiniti retailer
in that country.
MAINTENANCE, DATA ACCESS,
AND RECORDS
As a condition of this warranty, you are
responsible for properly using, maintaining
and caring for your vehicle as outlined in your
Owner’s Manual, and of maintaining copies of
all maintenance records & receipts for review
by Infiniti. Failure to do so is likely to result in
the denial of warranty. You are also required to provide consent to
give Infiniti access to data stored on vehicle
systems. Failure to do so is likely to result in the
denial of warranty coverage.
Evidence of the performance of the required
maintenance should be kept and may need to
be presented as proof of such maintenance
in connection with related warranty repairs.
To assist you in maintaining appropriate
records, the Maintenance Log located in your
Owner’s Literature Kit can be used along with
supporting repair invoices, receipts and other
such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Failure to operate the vehicle in accordance
with the Owner’s Manual
• Misuse, such as using the vehicle to tow
• Failure of a component not covered by warranty
• Racing and competitive driving
• Theft, vandalism, fire, or flooding (including engine water ingestion)
• Accident, collision, being towed
• Repairs performed by anyone other than an authorized Infiniti retailer
• Glass breakage, unless resulting from defects in material or workmanship
2018 NEW HYBRID VEHICLE LIMITED WARRANTY
(Continued on next page)
8
• Normal wear and tear, including dings, dents, chips, or scratches
• Damage caused by any automated or manually operated car wash or by using a
pressure washer
NOTE: Complaints related to failure to comply
with proper use of the vehicle as described
in the applicable Owner’s Manual (including
the lack of availability or use of proper fluid),
or the vehicle’s lack of compliance with local
regulations or environmental requirements of
any country (other than the U.S. or Canada) are
NOT covered by this warranty.
DAMAGE OR FAILURES DUE TO
ALTERATION OR MODIFICATION
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Alteration, tampering, or improper repair
• Installation of non-Infiniti approved accessories or components
• Improper installation of any Infiniti approved aftermarket accessory or component
• A vehicle whose odometer mileage has been altered, or the odometer repaired or replaced
and the actual vehicle mileage cannot be
correctly and readily determined
SALVAGE TITLEThis limited warranty does not apply to any
vehicle, and is rendered void if the vehicle is
(or ever has been) issued a “salvage” or similar
title including, but not limited to junk, scrap,
rebuilt, or flood titles, under any state’s law; or
has ever been determined to be a “total loss” or equivalent by any insurance company, such
as by payment of a cash payment of a claim in
lieu of repairs because of a determination that
the cost of repairs exceeded the actual cash
value of the vehicle.
DAMAGE, FAILURES OR CORROSION
FROM ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Stone chipping, chemical fallout, tree sap,
salt, hail, windstorm, lightning, flood or other
environmental conditions.
• The items listed below are not covered under corrosion coverage (perforation from
corrosion).
ßExhaust system components.
ß Corrosion other than perforation, such
as cosmetic or surface corrosion due to
defects in material or workmanship. This
is covered under the Basic Coverage of
the New Vehicle Limited Warranty.
GRADUAL CAPACITY LOSSThe Lithium-ion battery, like all lithium-ion
batteries, will experience gradual capacity loss
with time and use. Loss of battery capacity
due to or resulting from gradual capacity loss
is NOT covered under this warranty. See your
Owner’s Manual for important tips on how to
maximize the life and capacity of the “Lithium-
ion battery.”
DAMAGE, FAILURES OR CORROSION
DUE TO LACK OF OR IMPROPER
MAINTENANCE REPAIRS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Lack of performance of proper maintenance
services as outlined in your Owner’s Manual.
• Fuel, fluids, or lubricants that are contaminated or that do not meet the
specification as outlined in your Owner’s
Manual.
• Use of parts not equivalent in quality or design to parts supplied by Infiniti for use on
Infiniti vehicles.
MAINTENANCE SERVICE EXPENSEThis warranty does not cover normal
maintenance services as specified in both
your Owner’s Manual and Infiniti Service
& Maintenance Guide such as cleaning
and polishing, wheel alignment, headlight
aiming, replacement of filters, replacement of
windshield wiper inserts, lubricants, coolant,
worn brake shoes, pads, drums and rotors and
worn clutch discs, for example.
SEAT BELTS, TIRES AND EMISSION
CONTROL SYSTEM
Seat belts, tires and the emission control
system are covered by separate warranties.
2018 NEW HYBRID VEHICLE LIMITED WARRANTY
122018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹
1 These warranties apply to all California and 50-state emission equipped 2018 model year Infiniti Hybrid vehicles sold for registration as new vehicles in California, Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which di stributes Infiniti vehicles in the United States.
The following statement is required to be
provided by regulations of the California Air
Resources Board.
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
The California Air Resources Board is pleased
to explain the emission control system
warranty on your 2018 vehicle. In California,
new motor vehicles must be designed, built
and equipped to meet the State’s stringent
anti-smog standards. Infiniti² must warrant
the emission control system on your vehicle
for the periods of time listed below provided
there has been no abuse, neglect or improper
maintenance of your vehicle.
Your emission control system may include
parts such as the fuel-injection system, the
ignition system, catalytic converter and
engine computer. Also included may be hoses,
belts, connectors and other emission-related
assemblies. Where a warrantable condition
exists, Infiniti will repair your vehicle at no cost
to you including diagnosis, parts and labor.
MANUFACTURER’S WARRANTY
COVERAGE
For 4 years or 60,000 miles (whichever
occurs first):
1. If your vehicle fails a Smog Check inspection,
all necessary repairs and adjustments will be made by Infiniti to ensure that your
vehicle passes the inspection. This is your
emission control system PERFORMANCE
WARRANTY.
2. If any emission-related part on your vehicle
is defective, the part will be repaired or
replaced by Infiniti. This is your short-
term emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles (whichever occurs
first):
If an emission-related part listed in this
warranty booklet specially noted with
coverage for 7 years or 70,000 miles is
defective, the part will be repaired or replaced
by Infiniti. This is your long term emission
control system DEFECTS WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
As the vehicle owner, you are responsible for
the performance of the required maintenance
listed in your Owner’s Manual. Infiniti
recommends that you retain all receipts
covering maintenance on your vehicle, but
Infiniti cannot deny warranty solely for the
lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
You are responsible for presenting your
vehicle to an Infiniti retailer as soon as a problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
As the vehicle owner, you should also be
aware that Infiniti may deny you warranty
coverage if your vehicle or a part has failed
due to abuse, neglect, improper maintenance
or unapproved modifications.
If you have any questions regarding your
warranty rights and responsibilities, you should
contact Infiniti’s Consumer Affairs Department
at 1-800- 662-6200 or the California Air
Resources Board at 9528 Telstar Avenue, El
Monte CA 91731.
The following is Infiniti’s² new vehicle emission
control warranty statement for vehicles
certified for sale in California and sold for
registration as a new vehicle in California,
Connecticut, Delaware, Maine, Maryland,
Massachusetts, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont,
or Washington only.
EMISSIONS DEFECTS WARRANTY
WHAT IS COVEREDInfiniti² warrants that your vehicle was
designed, built and equipped to conform with
all applicable requirements of the California Air
Resources Board. This warranty covers any part
which affects applicable regulated emission(s).
(Continued on next page)
19SEAT BELT LIMITED WARRANTY
WHO IS THE WARRANTOR
Infiniti1 warrants all parts of your 2018 Infiniti
vehicle seat belt system supplied by Infiniti.
WHAT IS COVERED AND FOR
HOW LONG
This warranty covers any seat belt or related
component, supplied by Infiniti for use on Infiniti
vehicles, that fails to function properly during
normal use within ten (10) years of the date the
vehicle is delivered to the first retail buyer or
put into service, whichever is earlier. Warranty
repairs are free of charge for parts and labor.
WHAT IS NOT COVERED
• Damage or failure due to misuse, alteration, accident or collision damage. (Proper use is
outlined in your Owner’s Manual.)
• Color fading, spotting or other cosmetic items when the belt is otherwise functioning
properly.
• Airbags and related electronic control systems which are covered by the Powertrain
warranty.
OBTAINING WARRANTY SERVICE
You must take the vehicle to an authorized
Infiniti retailer in the United States or Canada
during regular business hours at your expense
in order to obtain warranty service. The names
and addresses of authorized Infiniti retailers
are listed in telephone directories.
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
This warranty does not cover incidental
or consequential damages such as loss of
the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which di stributes Infiniti vehicles in the United States.