2SUMMARY OF WARRANTY COVERAGE
Basic Coverage
Corrosion Coverage (Perforation from Corrosion)**
Powertrain Coverage***
Federal Emission Performance Warranty
Federal Emission Defect Warranty
Federal Emission Long Term Defect Warranty
California Emission Performance and Defect Warranties
California Emission Long Term Defect Warranty****
48 months / 60,000 miles84 months / Unlimited mileage
72 months / 70,000 miles
24 months/24,000 miles 48 months / 60,000 miles
96 months / 80,000 miles
84 months / 70,000 miles
Summary of Warranty Coverage*
0 miles 100,000 miles
Hybrid Electric Vehicle (HEV) System Warranty*****96 months / Unlimited mileage
48 months / 60,000 miles
* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with th
is chart.
** Unlimited Mileage
*** 10 Years/ Unlimited Mileage on Seat belts
**** Applies to hybrid vehicles sold or registered as new in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont,
or Washington only.
***** See New Hybrid Vehicle Limited Warranty pages for details.
4INFINITI OWNER SATISFACTION AND ASSISTANCE
BBB AUTO LINE is an informal dispute
settlement mechanism operated to
comply with applicable Federal law and
regulations. In states where BBB AUTO
LINE is available, you are required to use
BBB AUTO LINE before exercising rights
or seeking remedies under Title 1 of the
Federal Magnuson-Moss Warranty Act,
15 U.S.C.§2301, et. seq. If you choose to
seek remedies other than those created by
Title 1 of the Magnuson-Moss Warranty
Act, (for example, under state law), that
Federal Act does not require you to first
use BBB AUTO LINE. The program is still
available to you, however, and may be
of considerable assistance. Some states
specify that informal dispute settlement
mechanisms such as BBB AUTO LINE must
be used before you may use state operated
complaint resolution processes, before you
may file a lawsuit under state law, and/or
before you may have certain other rights
or remedies available under state law. In
accordance with those states’ laws, Infiniti
requires the prior use of BBB AUTO LINE
in good faith before you resort to such
other processes, file a lawsuit, or seek other
remedies provided by state law. Please see
theSupplement to 2018 Infiniti Warranty
Information Booklet & 2018 Infiniti Owner’s
Manual for additional information. BBB AUTO LINE may not be available in
all states. We, Infiniti, can provide you with
information about the availability of BBB
AUTO LINE in your state, or call the BBB
AUTO LINE number listed above.
ELIGIBILITY: Generally, Infiniti vehicles less
than four years old from date delivered to the
first retail buyer or otherwise put into use, and
with fewer than 60,000 miles, are eligible
for the program. See Supplement to 2018
Infiniti Warranty Information Booklet & 2018
Infiniti Owner’s Manual for possible exceptions
applying in your state.
ASSISTANCE OUTSIDE OF
WARRANTY
In support of our commitment to the
“Total Ownership Experience,” Infiniti may
occasionally offer to pay or reimburse for part
or all of the cost of making certain, specific
repairs beyond or outside of the terms of the
warranty for some specific vehicle models.
(Some states refer to such programs as
“adjustment programs”). In such circumstances
Infiniti mails notices to all known registered
owners of affected vehicles. You may
additionally inquire of your authorized Infiniti
retailer or of Infiniti directly at the number
listed below of the applicability of such
programs to your vehicle.
Infiniti may occasionally offer special
assistance that may pay for part or all of
vehicle repairs beyond the expiration of
the limited warranty period on a case by
case basis. Should you experience unusual
difficulties with your vehicle please discuss the
situation with your retailer. If your retailer is
unable to assist you, you may call the Infiniti
Consumer Affairs Department at 1-800- 662-
6200 to discuss your concern. You will need to
provide the Model, Model Year, VIN (Vehicle
Identification Number), mileage, maintenance
history, a detailed explanation of the concern,
and why you believe that Infiniti should be
responsible for the repair. Your request will
be individually investigated and you will be
informed of Infiniti‘s decision.
Please also review the Supplement to 2018
Infiniti Warranty Information Booklet & 2018
Owner’s Manual for important information
concerning consumer rights in your state.
62018 NEW HYBRID VEHICLE LIMITED WARRANTY
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS EXTRA EXPENSES -
LIMITATIONS OF DAMAGES
THIS WARRANTY DOES NOT COVER
INCIDENTAL OR CONSEQUENTIAL
DAMAGES SUCH AS LOSS OF THE USE
OF THE VEHICLE, INCONVENIENCE OR
COMMERCIAL LOSS.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the
vehicle is delivered to the first retail buyer or
put into service, whichever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGE
• The basic coverage period is 48 months or 60,000 miles, whichever comes first.
• The warranty covers any repairs needed to correct defects in materials or workmanship
of all parts and components of each new
Infiniti vehicle supplied by Infiniti subject
to the exclusions listed under the heading
“WHAT IS NOT COVERED” or, if the part is
covered by one of the separate coverages
described in the following sections of this
warranty, that specific coverage applies
instead of the basic coverage.
POWERTRAIN COVERAGE
• The Powertrain coverage period is 72 months or 70,000 miles, whichever comes first.
• This warranty covers any repairs needed to correct defects in material or workmanship.
• Powertrain coverage includes components listed below under the headings Engine,
Transmission and Transaxle, Drivetrain, and
Restraint System, supplied by Infiniti, subject
to the exclusions listed under the heading
“WHAT IS NOT COVERED.”
ENGINE - Cylinder heads and block and
all internal parts, rocker covers and oil pan,
valve train and front cover, timing chain and
tensioner, oil pump, water pump and fuel
pump, fuel injectors, intake and exhaust
manifolds, flywheel, seals and gaskets. TRANSMISSION AND TRANSAXLE
- Case and all internal parts, torque
converter and converter housing,
automatic transmission control module,
transfer case and all internal parts, seals
and gaskets, clutch cover and housing,
A/T cooler, and electronic transmission
controls.
DRIVETRAIN - Drive shafts, final drive
housing and all internal parts, propeller
shafts, universal joints, bearings, seals and
gaskets.
RESTRAINT SYSTEM - Air bags and
related electronic control systems.
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Infiniti
found to have developed perforation (rust-
through) due to corrosion in normal use is
covered for 84 months, regardless of mileage,
except for those items listed under “WHAT IS
NOT COVERED.” No additional rust proofing
applications are required. Perforation is a
condition in which any body sheet metal panel
has corroded from one surface to another.
HYBRID ELECTRIC VEHICLE (HEV) SYSTEM
COVERAGE
• The HEV System coverage period is 96 months or 100,000 miles, whichever come
first.
• This warranty covers any repairs needed to correct defects in materials or workmanship.
(Continued on next page)
7
• HEV System Coverage applies to components listed below under the heading HEV System,
supplied by Infiniti, subject to the exclusions
listed under the heading “WHAT IS NOT
COVERED”.
HEV SYSTEM - Lithium-ion battery,
Hybrid Control Module, Inverter.
TOWING COVERAGE
If your vehicle is inoperative due to the failure
of a warranted part during any of the New
Vehicle Limited warranties, including Emission
and Seat belt warranties, towing service to the
nearest authorized Infiniti retailer is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated
with the replacement of parts, such as wheel
alignment, are covered only during the first
12 months or 12,000 miles, whichever comes
first.
• Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the
first six months of ownership.
REFRIGERANT RECHARGE ONLY
COVERAGE
Refrigerant recharge not associated with the
repair or replacement of a warranted part
is covered only during the first 12 months,
regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge
for parts and/or labor (except for batteries
and tires, in which case you may pay certain charges). Any needed parts replacement
will be made using genuine Infiniti or Infiniti
approved new or remanufactured parts
approved by Infiniti for use on Infiniti vehicles.
Infiniti reserves the right to make changes at
any time, without notice, to production and
service parts in their specifications, colors, and
materials, including those used in connection
with warranty repairs. For this reason, when
approved by Infiniti and at Infiniti’s discretion,
functionally equivalent replacement parts may
be used that do not exactly match the original
production part.
OBTAINING WARRANTY SERVICE
• You must take the vehicle to an authorized
Infiniti retailer in the United States or Canada
during regular business hours at your expense
in order to obtain warranty service. The
names and addresses of authorized Infiniti
retailers are listed in telephone directories.
• If you require warranty service outside of the United States (see terms under caption
“APPLICABILITY”), contact an Infiniti retailer
in that country.
MAINTENANCE, DATA ACCESS,
AND RECORDS
As a condition of this warranty, you are
responsible for properly using, maintaining
and caring for your vehicle as outlined in your
Owner’s Manual, and of maintaining copies of
all maintenance records & receipts for review
by Infiniti. Failure to do so is likely to result in
the denial of warranty. You are also required to provide consent to
give Infiniti access to data stored on vehicle
systems. Failure to do so is likely to result in the
denial of warranty coverage.
Evidence of the performance of the required
maintenance should be kept and may need to
be presented as proof of such maintenance
in connection with related warranty repairs.
To assist you in maintaining appropriate
records, the Maintenance Log located in your
Owner’s Literature Kit can be used along with
supporting repair invoices, receipts and other
such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Failure to operate the vehicle in accordance
with the Owner’s Manual
• Misuse, such as using the vehicle to tow
• Failure of a component not covered by warranty
• Racing and competitive driving
• Theft, vandalism, fire, or flooding (including engine water ingestion)
• Accident, collision, being towed
• Repairs performed by anyone other than an authorized Infiniti retailer
• Glass breakage, unless resulting from defects in material or workmanship
2018 NEW HYBRID VEHICLE LIMITED WARRANTY
(Continued on next page)
8
• Normal wear and tear, including dings, dents, chips, or scratches
• Damage caused by any automated or manually operated car wash or by using a
pressure washer
NOTE: Complaints related to failure to comply
with proper use of the vehicle as described
in the applicable Owner’s Manual (including
the lack of availability or use of proper fluid),
or the vehicle’s lack of compliance with local
regulations or environmental requirements of
any country (other than the U.S. or Canada) are
NOT covered by this warranty.
DAMAGE OR FAILURES DUE TO
ALTERATION OR MODIFICATION
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Alteration, tampering, or improper repair
• Installation of non-Infiniti approved accessories or components
• Improper installation of any Infiniti approved aftermarket accessory or component
• A vehicle whose odometer mileage has been altered, or the odometer repaired or replaced
and the actual vehicle mileage cannot be
correctly and readily determined
SALVAGE TITLEThis limited warranty does not apply to any
vehicle, and is rendered void if the vehicle is
(or ever has been) issued a “salvage” or similar
title including, but not limited to junk, scrap,
rebuilt, or flood titles, under any state’s law; or
has ever been determined to be a “total loss” or equivalent by any insurance company, such
as by payment of a cash payment of a claim in
lieu of repairs because of a determination that
the cost of repairs exceeded the actual cash
value of the vehicle.
DAMAGE, FAILURES OR CORROSION
FROM ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Stone chipping, chemical fallout, tree sap,
salt, hail, windstorm, lightning, flood or other
environmental conditions.
• The items listed below are not covered under corrosion coverage (perforation from
corrosion).
ßExhaust system components.
ß Corrosion other than perforation, such
as cosmetic or surface corrosion due to
defects in material or workmanship. This
is covered under the Basic Coverage of
the New Vehicle Limited Warranty.
GRADUAL CAPACITY LOSSThe Lithium-ion battery, like all lithium-ion
batteries, will experience gradual capacity loss
with time and use. Loss of battery capacity
due to or resulting from gradual capacity loss
is NOT covered under this warranty. See your
Owner’s Manual for important tips on how to
maximize the life and capacity of the “Lithium-
ion battery.”
DAMAGE, FAILURES OR CORROSION
DUE TO LACK OF OR IMPROPER
MAINTENANCE REPAIRS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Lack of performance of proper maintenance
services as outlined in your Owner’s Manual.
• Fuel, fluids, or lubricants that are contaminated or that do not meet the
specification as outlined in your Owner’s
Manual.
• Use of parts not equivalent in quality or design to parts supplied by Infiniti for use on
Infiniti vehicles.
MAINTENANCE SERVICE EXPENSEThis warranty does not cover normal
maintenance services as specified in both
your Owner’s Manual and Infiniti Service
& Maintenance Guide such as cleaning
and polishing, wheel alignment, headlight
aiming, replacement of filters, replacement of
windshield wiper inserts, lubricants, coolant,
worn brake shoes, pads, drums and rotors and
worn clutch discs, for example.
SEAT BELTS, TIRES AND EMISSION
CONTROL SYSTEM
Seat belts, tires and the emission control
system are covered by separate warranties.
2018 NEW HYBRID VEHICLE LIMITED WARRANTY
25BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK
TIRES INCLUDING RFT TIRES
WITH RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE
and FIRESTONE brand passenger and light
truck tires, including RFT and temporary
spare tires, originally installed by the vehicle
manufacturer on a new vehicle. You are
covered under the terms of this Limited
Warranty if the tire was produced after July
4, 2004 (DOT serial 2704 or later) and has
been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR
HOW LONG
Before wearing down to 2/32 inch (1.6 mm)
remaining original tread depth (i.e. worn down
to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within 6
years from the date of tire manufacture), for
any reason other than those excluded in the
section entitled “What This Limited Warranty
Does Not Cover,” any eligible tire that
becomes unusable for any reason within the
manufacturer’s control will be replaced with
an equivalent new tire on the basis set forth in
this Limited Warranty.
WHAT THE WARRANTY DOES
NOT COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact break,
stone drill, bruise, bulge, snag, etc.
B. Improper use or operation, including,
without limitation: Improper inflation
pressure, overloading, tire/wheel
spinning, use of an improper wheel, tire
chain damage, misuse, misapplication,
negligence, tire alteration, or for racing
or competition purposes.
C. Insufficient or improper maintenance,
including, without limitation: Failure
to rotate tires as recommended in this
manual, wheel misalignment, worn
suspension components, improper tire
mounting or demounting, tire/wheel
assembly imbalance, or other vehicle
conditions, defects, or characteristics.
D. Contamination or degradation by
petroleum products or other chemicals,
fire or other externally generated heat, or
water or other material trapped inside the
tire during mounting or inflation. E.
Improper repair. Improper repair voids
this Limited Warranty.
F. For RFT tires only, improper run-flat or
low tire pressure operation, including,
without limitation: Exceeding speed,
distance, or other run-flat/ low pressure
operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from
date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch
(0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler
material that was not originally applied or
inserted by the tire manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside
the United States and Canada.
8. The cost of applicable federal, state, and
local taxes.
9. Failure to follow any of the safety and
maintenance recommendations or warnings
contained in this manual.
This Limited Warranty is in addition to and/or
may be limited by any other applicable written
warranty you may have received concerning
special tires or situations.
(Continued on next page)
26
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted
under this Limited Warranty will be replaced
free of charge during the first 25% of tread
wear or within 12 months from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within
12 months from the date of tire manufacture),
whichever occurs first. During the free
replacement period, mounting and balancing
are included free of charge.
To determine the replacement price after the
free tire replacement period, the percent of
used tread wear is multiplied by the current
selling price for the replacement tire(s). The
appropriate taxes, mounting, balancing,
disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at
retailers (subject to retailer discretion) at a
predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this
Limited Warranty, it will be covered by the
manufacturer’s warranty, if any, given on that
tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty
will only be made at an authorized Bridgestone
Firestone retailer. Consult a phone directory
(often listed in the Yellow Pages under"Tire Retailers" or the internet at www.
bridgestonetire.com for the location nearest
you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state or in Canada
from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone
Firestone North American Tire, LLC disclaims
all other warranties, including but not limited
to the implied warranties of merchantability
and fitness for a particular purpose and
any liability for incidental, consequential
damages, loss of time, loss of vehicle use or,
inconvenience. Some states do not allow
the exclusion or limitation of incidental
or consequential damages, so the above
limitation or exclusion may not apply to you.
This Limited Warranty applies only to
consumers actually using the tire in the United
States and Canada. For warranty conditions
outside the United States and Canada, see
your local Bridgestone Firestone distributor.
Obligations under this policy may not be
enlarged or altered by anyone.
In accordance with Federal Law, this Limited
Warranty has been designated as a "Limited
Warranty.” Nothing in this Limited Warranty
is intended to be a representation that tire
failures cannot occur. This Limited Warranty is given in the United States by Bridgestone
Firestone North American Tire, LLC, 535
Marriott Dr., Nashville, TN 37214 and in
Canada by Bridgestone Firestone Canada Inc.,
5770 Hurontario St., Suite 400, Mississauga,
Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid,
we require you to have your tires regularly
inspected and rotated per the vehicle Owner’s
Manual and to furnish proof of same in order
to receive an adjustment. Such proof should
show the date, mileage, and servicing location.
A sales receipt containing this information
will suffice. It is your obligation to maintain
proper tire inflation pressures as specified by
the vehicle manufacturer and to operate the
vehicle within tire/vehicle load capacity and
speed limitations. It is also your obligation
to maintain proper wheel alignment and
tire/wheel assembly balance. To request an
adjustment, you must present the tire to an
authorized Bridgestone Firestone retailer.
Complete and sign the client section of the
Bridgestone Firestone North American Tire,
LLC Limited Warranty adjustment form and
pay appropriate replacement price, taxes,
disposal fee, and service charges, if any.
(Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
30
LIMITATION OF DAMAGES: IN NO EVENT
AND UNDER NO CIRCUMSTANCE
SHALL GOODYEAR BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL OR REPUTATION, PUNITIVE
OR OTHER DAMAGE, COST (INCLUDING
FOR REPLACEMENT TRANSPORTATION),
EXPENSE OR LOSS OF ANY KIND. SOME
STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
HOW DO YOU OBTAIN AN
ADJUSTMENT?
A. You must present the tire to be adjusted to
an authorized Goodyear or Dunlop service
facility. Tires replaced on an adjustment basis
become the property of The Goodyear Tire
& Rubber Company, Goodyear Dunlop Tires
North America, Ltd. or Goodyear Canada Inc.
B. You must pay for taxes and any additional
services you order at the time of adjustment
plus any additional service that may be
unique to your application, e.g. Tire Pressure
Monitoring System.
C. You must submit your claim on an approved
claim form supplied by an authorized
Goodyear or Dunlop service facility. The form
must be filled out completely and signed,
where you the owner or your authorized
agent presented the tire for adjustment.
SAFETY WARNINGS
Property damage, serious injury or death may
result from:
•TIRE FAILURE DUE TO
UNDERINFLATION/ OVERLOADING/
MISAPPLICATION.
Follow the vehicle Owner’s Manual or tire
placard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/
IMPROPER MAINTENANCE.
Tires should be inspected regularly by a
qualified technician for signs of damage,
such as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER
REPAIRS.
See Rubber Manufacturer’s Association
(RMA) established repair procedures at www.
rma.org and/or go to www.goodyear.com for
information on proper repair procedures.
• EXPLOSION OF TIRE/RIM ASSEMBLY
DUE TO IMPROPER MOUNTING.
Only specially-trained persons should mount
tires. When mounting tires, use safety cage
and clip-on extension air hose to inflate.
• FAILURE TO MOUNT RADIAL TIRES ON
APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL
ASSEMBLIES COMPLETELY BEFORE
DEMOUNTING.
• TIRE SPINNING.
On slippery surfaces such as snow, mud, ice,
etc., do not spin tires in excess of 35 mph (55
kph), as indicated on the speedometer. •
EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or
axle failure.
WARNING: Vehicle handling, traction, ride
comfort and other performance parameters
may be significantly affected by a change in
tire size or type. Before replacing tires, always
consult and follow the vehicle Owner’s Manual
because some vehicle manufacturers prohibit
changing tire size. When selecting tires that
are different from the original equipment size
make certain: (1) The tires have adequate
load carrying capacity based on the vehicle
placard, (2) The tires have sufficient inflation
pressure to carry the load and (3) There is
proper clearance with no interference points
between the tire and vehicle. The consumer
must be aware to always drive safely and obey
all traffic laws. Avoid sudden, sharp turns or
lane changes. Failure to follow any of these
warnings may result in loss of control of the
vehicle, leading to an accident and serious
injury or death.
TIRE CARE AND MAINTENANCE
GUIDE
The easiest way to help ensure satisfactory
mileage and performance from your Goodyear
or Dunlop tires is to give them a simple but
frequent (at least monthly) inspection for
proper inflation, even treadwear, and the
presence of any damage.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
(Continued on next page)