2018 INFINITI Q70 HYBRID service schedule

16
Manual. Infiniti recommends that you retain all
receipts covering maintenance on your vehicle,
but Infiniti cannot deny warranty solely for the
lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
WHAT INFINITI WILL DO
Warranty repairs will be made at no charge for
parts and/or labor, including diagnosis and tax.
Any needed parts replacement will be made
using new or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS
PROCEDURE
You may make a claim under the Performance
Warranty immediately after the failure of a
“smog check” test. You must provide proof of
this failure when making your claim in order to
avoid additional “smog check” test charges.
You will be told whether Infiniti will honor your
claim within 30 days of the date you make the
claim, unless a shorter time period is required
by law. If your claim is denied, Infiniti will notify
you in writing of the reason. If we do not notify
you within this time period, we will repair your
vehicle under this warranty at no cost to you.
The time period for notification will not apply
if you request a delay or a delay is caused by
events not under the control of Infiniti retailers.
No claim will be denied under the Performance
Warranty because you use a certified part for
maintenance or repair.MAINTENANCE SERVICE AND
REPLACEMENT PARTS
Important information concerning
maintenance service and replacement parts is
on page 18 of this booklet. No warranty claim
will be denied solely because a non- Infiniti
part was used for maintenance or repair.
CALIFORNIA VEHICLE INSPECTION
PROGRAM
Under this program, if your vehicle fails a “smog
check” test, you may choose to have diagnosis
of the failure and repairs made at an Infiniti
retailer or at another service facility. If the
inspection failure is the result of a condition
covered by these warranties, you must take
your vehicle to an Infiniti retailer for warranty
repairs. This includes parts, labor and diagnosis.
You must pay for diagnostic costs if performed
at another service facility except in the case
of emergency repairs as outlined below. You
must pay for all diagnostic and repair costs of
an inspection failure as required by law if the
failure was caused by conditions not covered
by these warranties. If the failure is the result
of a combination of conditions, you must pay
for only the diagnostic and repair costs related
to items not covered by these warranties.
After the 4 years/60,000 mile performance
warranty has passed, a “smog check” test
failure due to a defect in a part which is
warranted for 7 years/70,000 miles is
covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized
Infiniti retailer is not reasonably available,
warranty repairs may be performed at any
service facility or by the owner using any
replacement parts. Infiniti will reimburse you
for such repairs, including diagnosis, up to
the amount of Infiniti’s suggested retail price
for parts and labor charges based on Infiniti’s
recommended time allowance for the warranty
repair and the geographically appropriate
hourly labor rate. A part not being available
or a repair not being complete within 30 days
also constitutes an emergency. You must
take the replaced part and paid receipts to an
authorized Infiniti retailer for repayment in
such emergency situations.
MAINTENANCE RECORDS
Receipts covering the performance of regular
maintenance are not required but should be
kept in the event questions arise concerning
maintenance. The receipts should be
transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information
concerning these warranties by following the
procedure outlined in the “INFINITI OWNER
SATISFACTION & ASSISTANCE” section of
this booklet. You may also contact or report
any violations to the Office of Transportation
and Air Quality, Vehicle Compliance Programs
Group, U.S. Environmental Protection Agency,
Ariel Rios Building (6405J), 1200 Pennsylvania
Avenue, N.W., Washington, D.C. 20460 or the
2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
¹

18RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS
RECOMMENDATION FOR
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
To assure best results and to maintain the
original quality built into the emission control
systems, it is recommended that parts and
accessories supplied by Infiniti for use on
Infiniti vehicles be used when servicing or
repairing the systems.
THE WARRANTY OBLIGATIONS ARE NOT
DEPENDENT UPON THE USE OF ANY
PARTICULAR BRAND OF REPLACEMENT
PARTS AND THE OWNER MAY ELECT TO
USE NONGENUINE INFINITI PARTS FOR
REPLACEMENT PURPOSES.
The use of replacement parts which are
not equivalent to genuine Infiniti parts may
reduce the effectiveness of the emission
control system.
Therefore, if it becomes necessary to use other
than genuine Infiniti parts, the owner should
assure himself that such parts are warranted
by their manufacturer to be equivalent in
quality to genuine Infiniti parts.
MAINTENANCE, REPLACEMENT OR REPAIR
OF THE EMISSION CONTROL DEVICES AND
SYSTEMS MAY BE PERFORMED BY ANY
AUTOMOTIVE REPAIR ESTABLISHMENT
OR INDIVIDUAL USING ANY EQUIVALENT
REPLACEMENT PART.HOWEVER, UNLESS OTHERWISE
AUTHORIZED BY LAW, WARRANTY
SERVICE MUST BE PERFORMED BY AN
AUTHORIZED INFINITI RETAILER.
The emission standards may be satisfied by
having the vehicle inspected periodically and
by following the requirements outlined in
the Emission Control System Maintenance
Schedules in your Owner’s Manual.

20LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI
ACCESSORIES1
WHAT IS COVERED
Infiniti2 warrants to correct defects in
materials or workmanship in all genuine
Infiniti replacement parts, and Genuine Infiniti
accessories, distributed by Infiniti North
America in the United States, installed and
used on Infiniti (if an appropriate use and
application of the part or accessory) vehicles
only, except as described under the caption
below, “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components,
this warranty is for 12 months or 12,000
miles from the date of installation or purchase,
whichever is earlier. However, the warranty
on Genuine Infiniti replacement parts, and
Genuine Infiniti accessories installed in an
Infiniti vehicle while the vehicle is covered by
a Infiniti warranty, which would have covered
the part had it been installed in the vehicle at
manufacture will not end before the end of
that warranty.
REPLACEMENT AUDIO
COMPONENTS
A replacement Radio, Amplifier, Navigation,
Bluetooth, control unit, or Compact Disc
Player/Auto Changer supplied by Infiniti
is covered for 12 months from the time of
installation or the balance of the Basic Vehicle Warranty as it applies to audio components,
whichever is greater.
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
This warranty does not cover incidental
or consequential damages such as loss of
the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
WHAT IS NOT COVERED
This warranty does not cover:
1.
Tires or batteries. These items are covered by
separate warranties.
2. Infiniti Motorsports and NISMO R-tune
parts, including NISMO Legacy parts are
sold “AS IS” without warranties, express or
implied unless expressly prohibited from
doing so by applicable law, in which case the
warranty provided is the minimum required
by law.
3. Normal maintenance service and parts
replacement as outlined in the maintenance
schedule of your Owner’s Manual.
4. Damage or failures of parts resulting from: ßMisuse (your Owner’s Manual is your guide
to proper use).
ß Accident, theft, fire, driving through water
resulting in engine water ingestion.
ß Chemical fallout, tree sap, salt, sand, hail,
flood or other environmental conditions
ß Modification or improper repair of the
part or of the vehicle in which the part is
installed.
ß Use of parts not equivalent in quality or
design to parts supplied by Infiniti.
ß Lack of performance of required
maintenance services as outlined in your
Owner’s Manual.
(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect onthe date of purchase.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which di stributes Infiniti vehicles in the United States.

46
mixing tires of different types on a vehicle in
any configuration, be sure to check the vehicle
Owner’s Manual for its recommendations.
Tires which meet the Rubber Manufacturer’s
Association (RMA) definition of mud and
snow tires are marked M/S, M+S, M&S. On
such tires, this designation is molded into the
sidewall. Tires without this notation are not
recommended for mud and/or snow driving.
If snow tires are needed, it is necessary
to select tires equivalent in size and load
rating to the original equipment tires.
Always fit performance snow tires in sets of
four (4) for optimum mud & snow traction
and maintenance of vehicle handling
characteristics. If you do not, it may adversely
affect the safety and handling of your vehicle.
It is also important to check the vehicle
Owner’s Manual before mixing or matching
tires on 4-wheel drive vehicles as this may
require special precautions.
Please refer to your Owner’s Manual for more
information on tire replacement precautions.
TIRE ROTATION
Tires on your Infiniti vehicle should be rotated
every 7,500 miles or as irregular wear
develops. If irregular wear becomes apparent
or if the wear rate on the tires is perceptibly
uneven, the tires should be rotated in such
a way to alleviate the problem. Check your
vehicle for any mechanical problems and
correct if necessary. Any rotation pattern or
procedure may be followed including those indicated in the Owner’s Manual. Some tires
have arrows on the sidewall showing the
direction in which the tire should turn. When
rotating this type of tire, care must be taken
to maintain the proper turning direction as
indicated by the arrows. Some vehicles have
different tire sizes specified for front and rear
axles. Tires on these vehicles should not be
rotated side to side (unless they are non-
directional). Where a temporary type spare tire
is available, it should not be included in the tire
rotation schedule. Such tires are intended for
temporary use only.
REPLACING TWO TIRES
If your vehicle was originally equipped with
four tires that were the same size and you are
only replacing two of the four tires, install the
new tires on the rear axle. Placing new tires
on the front axle may cause loss of vehicle
control in some driving conditions and cause
an accident and personal injury.
TRAILER TOWING
If you anticipate towing a trailer, you should
see a tire retailer for advice concerning the
correct size of tire and pressure. Tire size and
pressure will depend on the type and size of
the trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or
the tire load rating be exceeded. Check the tire
decal and your Owner’s Manual for further
recommendations on trailer towing.
TIRE ALTERATIONS
Do not perform any alterations on your tires.
Alterations may prevent proper performance,
leading to tire damage, which can result in an
accident. Tires which become unserviceable
due to alterations such as truing, whitewall
inlays, addition of balancing or sealant liquids,
may be excluded from warranty coverage.
Consult your tire warranty.
HIGH-PRESSURE TEMPORARY
SPARE TIRES
1.
The high-pressure spare tire in your Infiniti
vehicle is designed for temporary use only
and must not be used continually as a
regular tire. The standard tire should be
repaired and/or replaced as soon as possible.
2. Avoid driving over obstacles that may
damage the tire through impact or cutting,
such as potholes, glass, metal, etc.
3. Speed must not exceed 50mph (80km/h) for
non-speed-rated temporary spare tires.
4. Temporary spare tires have a limited
treadlife which can vary depending on road
conditions and your driving habits. The
spare tire should be returned to the trunk as
soon as the standard tire can be repaired or
replaced.
5. Because the high-pressure spare tire was specifically designed for your car, it should
not be used on any other vehicle.
6. Do not use snow chains on your high- pressure spare. This could cause damage to
your vehicle.
IMPORTANT TIRE SAFETY INFORMATION¹
(Continued on next page)

49
vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also
excluded are services for snow tires, repair
to studs, mounting or demounting of snow
chains, and any fines, fees or taxes which are
associated with impound towing as a result
of actual or alleged violation of any laws or
regulations.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown
more than 100 miles from your primary
residence, you may be eligible for the following
reasonable trip interruption benefits:
• Meals
• Lodging
• Substitute transportation
• Costs to reunite the vehicle and owner, after warranty repairs have been completed.
The Roadside Assistance Representative, (toll
free number 1-800-662-6200), will explain
Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization
of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some
situations you may be required to pay for
these benefits initially. If so, the representative
will provide instructions for reimbursement
procedures. You must keep records of these
expenses and submit them upon request.
Emergency Travel Expense/Trip Interruption
Benefits are not available for accident/collision
and/or other nonwarrantable disablements.
SERVICE LOAN CAR PROGRAM
As part of The Infiniti Total Ownership
Experience®, a participating Infiniti retailer
will provide you with a complimentary
Infiniti Service Loan Car when you present
your Infiniti vehicle for warranty repair to
a participating Infiniti retailer during the
new vehicle limited warranty basic coverage
period, subject to availability and the eligibility
requirements listed below.
The Eligibility Requirements for Service Loan
Car are as follows:
• Only available during the 4 years/60,000 mile Infiniti New Vehicle Limited Warranty
basic coverage period.
• You must be 21 years of age or older with a valid U.S. driver’s license.
• You must provide proof of primary insurance.
• You must schedule the service appointment in advance.*
• Other restrictions apply to loan car including mileage use and days use limitations.**
*Depending upon availability, exceptions to
the service appointment requirement may be
made in the event your vehicle is inoperable
due to unexpected mechanical failure. In such
a circumstance the participating Infiniti retailer
will strive to provide you with a Service Loan
Car if possible. ** Ask your retailer for details.
NOTE: This program is NOT a warranty,
and is NOT part of the Infiniti New Vehicle
Limited Warranty , but rather a benefit of The
Total Ownership Experience
®. This program is
subject to change without notice at any time.
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS