2018 INFINITI Q50 HYBRID Owner's Manual

Intelligent All-Wheel Drive (AWD)
models
CAUTION
Always use tires of the same type, size,
brand, construction (bias, bias-belted or
radial), and tread pattern on all four
wheels. Failure to do so may result in a
circumference difference between tires
on the front and rear axles which will
cause excessive tire wear and may
damage the transmission, transfer case
and differential gears.
If excessive tire wear is found, it is recom-
mended that all four tires be replaced with
tires of the same size, brand, construction
and tread pattern. The tire pressure and
wheel alignment should also be checked and
corrected as necessary. It is recommended
you visit an INFINITI retailer for this service.
Wheel balance
Unbalanced wheels may affect vehicle hand-
ling and tire life. Even with regular use,
wheels can get out of balance. Therefore,
they should be balanced as required. Wheel balance service should be performed
with the wheels off the vehicle. Spin
balancing the wheels on the vehicle could
lead to mechanical damage.
For additional information regarding tires,
refer to “Important Tire Safety Information”
(US) or “Tire Safety Information” (Canada) in
the INFINITI Warranty Information Booklet.
Care of wheels
See “Cleaning exterior” (P.7-2) for details
about care of the wheels.
JACKING UP THE VEHICLE AND
REPLACING TIRES
Your vehicle is equipped with run-flat tires
and you can continue driving to a safe
location even if they are punctured. (See
“Run-flat tires” (P.6-4) and “Run-flat tires”
(P.8-34).)
This section contains the information about
the vehicle jack-up procedures and the tire
replacement.
NOTE:
Jacking tools are not equipped as standard
with this vehicle. Contact an INFINITI
retailer about acquiring the tools.
WARNING
.
Make sure the parking brake is
securely applied and the transmission
into the P (Park) position.
. Never change tires when the vehicle
is on a slope, ice or slippery areas.
This is hazardous.
. Never change tires if oncoming traf-
fic is close to your vehicle. Wait for
professional road assistance.
Do-it-yourself8-39

8-40Do-it-yourself
MCE0001A
Blocking wheels
Place suitable blocksat both the front and
back of the wheel diagonally opposite the
flat tire to prevent the vehicle from moving
when it is jacked up.
WARNING
Be sure to block the wheel as the vehicle
may move and result in personal injury.
Jacking up the vehicle and removing
a tire
WARNING
. Never get under the vehicle while it is
supported only by the jack. If it is
necessary to work under the vehicle,
support it with safety stands.
. Use the correct jack-up points. Never
use any other part of the vehicle for
jack support.
. Never jack up the vehicle more than
necessary.
. Never use blocks on or under the jack.
. Do not start or run the INFINITI
Direct Response Hybrid
®System
while vehicle is on the jack, as it may
cause the vehicle to move. This is
especially true for vehicles with lim-
ited slip differentials.
. Do not allow passengers to stay in
the vehicle while it is on the jack.
Carefully read the caution label attached to
the jack body and the following instruc-
tions.
CE1089-A
Jack-up point
1. Place the jack directly under the jack-up
point as illustrated so the top of the jack
contacts the vehicle at the jack-up point.
Align the jack head between the two
notches in the front or the rear as shown.
Also fit the groove of the jack head
between the notches as shown.
The jack should be used on level firm
ground.

SCE0504
2. Loosen each wheel nut one or two turnsby turning counterclockwise with the
wheel nut wrench. Do not remove the
wheel nuts until the tire is off the
ground.
3. Carefully raise the vehicle until the tire clears the ground. To lift the vehicle,
securely hold the jack lever and rod with
both hands as shown above. Remove the
wheel nuts, and then remove the tire.
Installing a tire
1. Clean any mud or dirt from the surface
between the wheel and hub.
2. Carefully put the tire on and tighten the wheel nuts finger tight. 3. With the wheel nut wrench, tighten
wheel nuts alternately and evenly in the
sequence illustrated (
,,,,) until
they are tight.
4. Lower the vehicle slowly until the tire touches the ground. Then, with the
wheel nut wrench, tighten the wheel
nuts securely in the sequence illustrated.
Lower the vehicle completely.
WARNING
.Incorrect wheel nuts or improperly
tightened wheel nuts can cause the
wheel to become loose or come off. This could cause an accident.
. Do not use oil or grease on the wheel
studs or nuts. This could cause the
nuts to become loose.
. Retighten the wheel nuts when the
vehicle has been driven for 600 miles
(1,000 km).
.As soon as possible, tighten the wheel
nuts to the specified torque with a
torque wrench.
Wheel nut tightening torque: 80 ft-lb (108 N·m)
The wheel nuts must be kept tigh-
tened to specification at all times. It
is recommended that wheel nuts be
tightened to specifications at each
lubrication interval.
.Adjust tire pressure to the COLD pressure.
COLD tire pressure:
After the vehicle has been parked for
three hours or more or driven less
than 1 mile (1.6 km).
COLD tire pressures are shown on
the Tire and Loading Information
label affixed to the driver side center
pillar.
Securely store the jacking tools in the
vehicle.
Do-it-yourself8-41

8-42Do-it-yourself
MEMO

9 Maintenance and schedules
Maintenance requirement ............................................... 9-2General maintenance .................................................. 9-2
Scheduled maintenance ............................................. 9-2
Where to go for service ............................................. 9-2
General maintenance ........................................................ 9-2 Explanation of general maintenance items .......... 9-2
Explanation of scheduled maintenance items ........... 9-5 Emission control system maintenance ................... 9-5
Chassis and body maintenance ............................... 9-6 Maintenance schedules ................................................... 9-6
Additional maintenance items for severe
operating conditions ................................................. 9-6
Standard maintenance ..................................................... 9-7 Emission control system maintenance ................ 9-8
Chassis and body maintenance ........................... 9-11
Maintenance under severe driving conditions ........ 9-13
HEV Li-ion battery replacement record .................. 9-14
Maintenance log ............................................................. 9-16

9-2Maintenance and schedules
Some day-to-day and regular maintenance
is essential to maintain your vehicle in good
mechanical condition, as well as its emission
and engine performance.
It is the owner’s responsibility to make sure
that the scheduled maintenance, as well as
general maintenance, is performed.
As the vehicle owner, you are the only one
who can ensure that your vehicle receives
the proper maintenance. You are a vital link
in the maintenance chain.
GENERAL MAINTENANCE
General maintenance includes those items
which should be checked during normal day-
to-day operation. They are essential for
proper vehicle operation. It is your respon-
sibility to perform these procedures regularly
as prescribed.
Performing general maintenance checks re-
quires minimal mechanical skill and only a
few general automotive tools.
These checks or inspections can be done by
yourself, a qualified technician or, if you
prefer, an INFINITI retailer.
SCHEDULED MAINTENANCE
The maintenance items listed in this section
are required to be serviced at regular inter-
vals. However, under severe driving condi-
tions, additional or more frequent
maintenance will be required.
WHERE TO GO FOR SERVICE
If maintenance service is required or your
vehicle appears to malfunction, have the
systems checked and serviced. It is recom-
mended you visit an INFINITI retailer for this
service.
INFINITI technicians are well-trained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips and training programs.
They are completely qualified to work on
INFINITI vehiclesbeforework begins.
You can be confident that an INFINITI
retailer’s service department can perform
the service needed to meet the maintenance
requirements on your vehicle. During the normal day-to-day operation of
the vehicle, general maintenance should be
performed regularly as prescribed in this
section. If you detect any unusual sounds,
vibrations or smells, be sure to check for the
cause and have it checked promptly. In
addition, it is recommended you visit an
INFINITI retailer if you think that repairs are
required.
When performing any checks or mainte-
nance work, closely observe “Maintenance
precautions” (P.8-2) of this manual.
EXPLANATION OF GENERAL
MAINTENANCE ITEMS
Additional information on the following
items with “*” is found in the “8. Do-it-
yourself” section of this manual.
Outside the vehicle
The maintenance items listed here should be
performed from time to time, unless other-
wise specified.
Doors and engine hood:
Check that all doors
and the engine hood, operate properly. Also
ensure that all latches lock securely. Lubri-
cate hinges, latches, latch pins, rollers and
links if necessary. Make sure that the
secondary latch keeps the hood from open-
ing when the primary latch is released.
When driving in areas using road salt or
MAINTENANCE REQUIREMENT GENERAL MAINTENANCE

other corrosive materials, check lubrication
frequently.
Lights*:Clean the headlights on a regular
basis. Make sure that the headlights, stop
lights, tail lights, turn signal lights, and other
lights are all operating properly and installed
securely. Also check headlight aim.
Road wheel nuts (lug nuts)*: When checking
the tires, make sure no wheel nuts are
missing, and check for any loose wheel nuts.
Tighten if necessary.
Tire rotation*: Tires should be rotated every
5,000 miles (8,000 km).
Tires*: Check the pressure with a gauge
often and always prior to long distance trips.
If necessary, adjust the pressure in all tires,
including the spare, to the pressure speci-
fied. Check carefully for damage, cuts or
excessive wear.
Tire Pressure Monitoring System (TPMS)
transmitter components: Replace the TPMS
transmitter grommet seal, valve core and
cap when the tires are replaced due to wear
or age.
Wheel alignment and balance: If the vehicle
should pull to either side while driving on a
straight and level road, or if you detect
uneven or abnormal tire wear, there may be
a need for wheel alignment.
If the steering wheel or seat vibrates at normal highway speeds, wheel balancing
may be needed.
For additional information regarding tires,
refer to “Important Tire Safety Information”
(US) or “Tire Safety Information” (Canada) in
the INFINITI Warranty Information Booklet.
Windshield:
Clean the windshield on a
regular basis. Check the windshield at least
every six months for cracks or other damage.
Have a damaged windshield repaired by a
qualified repair facility.
Windshield wiper blades*: Check for cracks
or wear if they do not wipe properly.
Inside the vehicle
The maintenance items listed here should be
checked on a regular basis, such as when
performing scheduled maintenance, cleaning
the vehicle, etc.
Accelerator pedal: Check the pedal for
smooth operation and make sure the pedal
does not catch or require uneven effort.
Keep the floor mat away from the pedal.
Automatic transmission P (Park) mechan-
ism: On a fairly steep hill, check that your
vehicle is held securely with the shift lever in
the P (Park) position without applying any
brakes.
Brake pedal: Check the pedal for smooth
operation. If the brake pedal suddenly goes
down further than normal, the pedal feels spongy or the vehicle seems to take longer to
stop, have your vehicle checked immediately.
It is recommended you visit an INFINITI
retailer for this service. Keep the floor mat
away from the pedal.
Brakes:
Check that the brakes do not pull the
vehicle to one side when applied.
Parking brake: Check the parking brake
operation regularly. The vehicle should be
securely held on a fairly steep hill with only
the parking brake applied. If the parking
brake needs adjusted, it is recommended you
visit an INFINITI retailer for this service.
Seats: Check seat position controls such as
seat adjusters, seatback recliner, etc. to
ensure they operate smoothly and that all
latches lock securely in every position. Check
that the head restraints move up and down
smoothly and that the locks (if so equipped)
hold securely in all latched positions.
Seat belts: Check that all parts of the seat
belt system (for example, buckles, anchors,
adjuster and retractors) operate properly
and smoothly, and are installed securely.
Check the belt webbing for cuts, fraying,
wear or damage.
Steering wheel: Check for changes in the
steering conditions, such as excessive free
play, hard steering or strange noises.
Warning lights and chimes: Make sure that
all warning lights and chimes are operating
Maintenance and schedules9-3

9-4Maintenance and schedules
properly.
Windshield defroster:Check that the air
comes out of the defroster outlets properly
and in sufficient quantity when operating
the heater or air conditioner.
Windshield wiper and washer*: Check that
the wipers and washer operate properly and
that the wipers do not streak.
Under the hood and vehicle
The maintenance items listed here should be
checked periodically (for example, each time
you check the engine oil or refuel).
12-volt battery*: Check the fluid level in
each cell. It should be between the MAX and
MIN lines. Vehicles operated in high tem-
peratures or under severe condition require
frequent checks of the battery fluid level.
NOTE:
Care should be taken to avoid situations
that can lead to potential battery discharge
and potential no-start conditions such as:
1. Installation or extended use of electro-
nic accessories that consume battery
power when the engine is not running
(Phone chargers, GPS, DVD players,
etc.)
2. Vehicle is not driven regularly and/or
only driven short distances. In these cases, the 12-volt battery may
need to be charged to maintain 12-volt
battery health.
Brake fluid level*:
Make sure that the brake
fluid level is between the MAX and MIN lines
on the reservoir.
Engine coolant level*: Check the coolant
level when the engine is cold.
Engine oil level*: Check the level after
parking the vehicle on a level spot and
turning off the INFINITI Direct Response
Hybrid®System. Wait more than 15 minutes
for the oil to drain back into the oil pan.
Exhaust system: Make sure there are no
loose supports, cracks or holes. If the sound
of the exhaust seems unusual or there is a
smell of exhaust fumes, immediately have
the exhaust system inspected. It is recom-
mended you visit an INFINITI retailer for this
service. (See “Precautions when starting and
driving” (P.5-4).)
Fluid leaks: Check under the vehicle for fuel,
oil, water or other fluid leaks after the
vehicle has been parked for a while. Water
dripping from the air conditioner after use is
normal. If you should notice any leaks or if
gasoline fumes are evident, check for the
cause and have it corrected immediately.
Inverter coolant level*: Check the coolant
level when the inverter is cold. Radiator and hoses:
Check the front of the
radiator and clean off any dirt, insects,
leaves, etc., that may have accumulated.
Make sure the hoses have no cracks, defor-
mation, rot or loose connections.
Underbody: The underbody is frequently
exposed to corrosive substances such as
those used on icy roads or to control dust. It
is very important to remove these sub-
stances, otherwise rust will form on the
floor pan, frame, fuel lines and around the
exhaust system. At the end of winter, the
underbody should be thoroughly flushed
with plain water, being careful to clean
those areas where mud and dirt may accu-
mulate. For additional information, see
“Cleaning exterior” (P.7-2).
Windshield washer fluid*: Check that there
is adequate fluid in the reservoir.