2018 INFINITI Q50 HYBRID Owner's Manual

Before attempting to jump start the vehicle,
make sure the fuel tank is not empty and the
correct starting procedure is followed. See
“Starting the INFINITI Direct Response
Hybrid
®System” (P.5-14). Do not drive the
vehicle on battery power only if the fuel tank
is empty. The Lithium ion (Li-ion) battery will
become discharged and the INFINITI Direct
Response Hybrid
®System will turn off.
CONFIRM BATTERY IS DIS-
CHARGED
If any of the following conditions occurs, the
12-volt battery might discharged:
. The instrument cluster and/or headlights
are not normal brightness.
. Audio accessories cannot be turned on.
. The hybrid system does not become
READY to drive mode.
. The ignition switch cannot be placed in
the ON position.
Check the following if you notice above
conditions.
1. Check that the 12-volt battery terminals are tight and clean. See “12-volt battery”
(P.8-14). The 12-volt battery is located
on the left hand side of the trunk behind
an access panel. If the 12-volt battery
terminals are loose, it is recommended
you contact an INFINITI retailer. 2. If the 12-volt battery terminals are tight
and clean, try to jump start the vehicle.
See “Jump starting” (P.6-5).
If the hybrid system still does not start, it is
recommended that you contact an INFINITI
retailer. To start your INFINITI Direct Response
Hybrid
®System with a booster battery, the
instructions and precautions below must be
followed.
Jump starting provides power to the 12 volt
system to allow the electrical systems to
operate. The electrical systems must be
operating to allow the Lithium ion (Li-ion)
battery to be charged. Jump starting does
not charge the Li-ion battery.
WARNING
. If done incorrectly, jump starting can
lead to a 12-volt battery explosion,
resulting in severe injury or death. It
could also damage your vehicle.
. Explosive hydrogen gas is always
present in the vicinity of the 12-volt
battery. Make sure that the vent
tube is mounted.
. Do not allow battery fluid to come
into contact with eyes, skin, clothing
or painted surfaces. Battery fluid is a
corrosive sulfuric acid solution which
can cause severe burns. If the fluid
should come into contact with any-
thing, immediately flush the con-
tacted area with water.
. Keep the 12-volt battery out of the
reach of children.
In case of emergency6-5
IF THE VEHICLE DOES NOT STARTJUMP STARTING

6-6In case of emergency
.The booster battery must be rated at
12 volts. Use of an improperly rated
battery can damage your vehicle.
. Whenever working on or near a 12-
volt battery, always wear suitable
eye protectors (for example, goggles
or industrial safety spectacles) and
remove rings, metal bands, or any
other jewelry. Do not lean over the
12-volt battery when jump starting.
. Do not attempt to jump start a
frozen battery. It could explode and
cause serious injury.
. Your vehicle has an automatic engine
cooling fan. It could come on at any
time. Keep hands and other objects
away from it.
CAUTION
Do not attempt to jump start a hybrid
vehicle as a booster vehicle.JVE0174X
WARNING
Always follow the instructions below.
Failure to do so could result in damage to
the charging system and cause personal
injury. 1. If the booster battery is in another
vehicle
, position the two vehicles (and) to bring the battery and the fuse
box into close proximity to each other.
Do not allow the two vehicles to touch.
2. Apply parking brake. Move the shift lever to the P (Park) position. Switch off all

unnecessary electrical systems (light,
heater, air conditioner, etc.).
3. Connect jumper cables in the sequence as illustrated (
???).
CAUTION
.Always connect positive (+) to posi-
tive (+) and negative (−) to body
ground (as illustrated) − not to the
12-volt battery.
. Make sure the jumper cables do not
touch moving parts in the engine
compartment and that clamps do
not contact any other metal.
4. Start the engine of the booster vehicle
and let it run for a few minutes.
5. Start the hybrid system of the vehicle being jump started
.
CAUTION
If the hybrid system does not start right
away, push the ignition switch to the
OFF position and wait 10 seconds
before trying again. 6. After starting your hybrid system, care-
fully disconnect the negative cable and
then the positive cable (
???).
NOTE:
If it is not possible to turn the hybrid system
ON by following this procedure, it is
recommended that you contact an INFINITI
retailer immediately. Do not attempt to start the engine by
pushing.CAUTION
.
Automatic Transmission (AT) models
cannot be push-started or tow-
started. Attempting to do so may
cause transmission damage.
. Three-way catalyst equipped models
should not be started by pushing
since the three-way catalyst may be
damaged.
. Never try to start the vehicle by
towing it; when the engine starts,
the forward surge could cause the
vehicle to collide with the tow vehi-
cle.
. Hybrid models cannot be push-
started or tow-started. Attempting
to do so may cause electrical or
transmission damage.
In case of emergency6-7
PUSH STARTING

6-8In case of emergency
CAUTION
.Do not continue to drive if your
vehicle overheats. Doing so could
cause engine damage or a vehicle fire.
. To avoid the danger of being scalded,
never remove the radiator cap while
the engine is still hot. When the
radiator cap is removed, pressurized
hot water will spurt out, possibly
causing serious injury.
. Do not open the hood if steam is
coming out.
If your vehicle is overheating (indicated by an
extremely high temperature gauge reading),
or if you feel a lack of engine power, detect
abnormal noise, etc., take the following
steps:
1. Move the vehicle safely off the road, apply the parking brake and move the
shift lever to the P (Park) position.
Do not turn the INFINITI Direct Re-
sponse Hybrid
®System off.
2. Turn off the climate control. Open all the windows, move the heater or air condi-
tioner temperature control to maximum
hot and fan control to high speed. 3. If engine overheating is caused by climb-
ing a long hill on a hot day, run the engine
at a fast idle (approximately 1,500 rpm)
until the temperature gauge indication
returns to normal.
4. Get out of the vehicle. Look and listen for steam or coolant escaping from the
radiator before opening the hood. (If
steam or coolant is escaping, turn off the
hybrid system.) Do not open the hood
further until no steam or coolant can be
seen.
5. Open the engine hood.
WARNING
If steam or water is coming from the
engine, stand clear to prevent getting
burned.
6. Also check if the cooling fan is running. The radiator hoses and radiator should
not leak water. If coolant is leaking or the
cooling fan does not run, stop the hybrid
system.
WARNING
Be careful not to allow your hands, hair,
jewelry or clothing to come into contact
with, or get caught in, the engine cooling
fan. The engine cooling fan can start at
any time.
7. After the engine cools down, check the coolant level in the reservoir tank with
the engine running. Add coolant to the
reservoir tank if necessary. Have your
vehicle repaired. It is recommended you
visit an INFINITI retailer for this service.
IF YOUR VEHICLE OVERHEATS

When towing your vehicle, all State (Pro-
vincial in Canada) and local regulations for
towing must be followed. Incorrect towing
equipment could damage your vehicle. Tow-
ing instructions are available from an
INFINITI retailer. Local service operators
are familiar with the applicable laws and
procedures for towing. To assure proper
towing and to prevent accidental damage to
your vehicle, INFINITI recommends that you
have a service operator tow your vehicle. It is
advisable to have the service operator care-
fully read the following precautions.
WARNING
.Never ride in a vehicle that is being
towed.
. Never get under your vehicle after it
has been lifted by a tow truck.
CAUTION
.When towing, make sure that the
transmission, axles, steering system
and powertrain are in working con-
dition. If any unit is damaged, dollies
must be used.
. Always attach safety chains before towing.
For information about towing your vehicle
behind a recreational vehicle (RV), see “Flat
towing” (P.10-18).
In case of emergency6-9
TOWING YOUR VEHICLE

6-10In case of emergency
SCE0788
Two-Wheel Drive (2WD) models
TOWING RECOMMENDED BY
INFINITI
Two-Wheel Drive (2WD) models
INFINITI recommends that your vehicle be
towed with the driving (rear) wheels off the
ground or place the vehicle on a flat bed
truck as illustrated. The vehicle should only
be loaded onto a flat bed using a winch.
WARNING
If your vehicle needs to be towed, do it
with the rear wheels raised. If the rearwheels are on the ground when towing,
the electric motor may generate electri-
city. This may damage the INFINITI
Direct Response Hybrid
®System com-
ponents and cause a fire.
CAUTION
. Never tow automatic transmission
models with the rear wheels on the
ground or four wheels on the ground
(forward or backward), as this may
cause serious and expensive damage to the transmission. If it is necessary
to tow the vehicle with the front
wheels raised, always use towing
dollies under the rear wheels.
. When towing rear wheel drive models
with the front wheels on the ground
or on towing dollies: Push the ignition
switch to the ACC or ON position,
and secure the steering wheel in a
straight-ahead position with a rope
or similar device.

SCE0488
All-Wheel Drive (AWD) models
Intelligent All-Wheel Drive (AWD)
models
INFINITI recommends that towing dollies be
used when towing your vehicle or the vehicle
be placed on a flat bed truck as illustrated.
The vehicle should only be loaded onto a flat
bed using a winch.
CAUTION
Never tow Intelligent AWD models with
any of the wheels on the ground as this
may cause serious and expensive da-
mage to the powertrain.
VEHICLE RECOVERY (freeing a
stuck vehicle)
There are two options to recover a stuck
vehicle: pulling and rocking. For additional
information regarding these options, please
refer to the following sections.
Pulling a stuck vehicle
WARNING
To avoid vehicle damage, serious perso-
nal injury or death when recovering a
stuck vehicle:
.Contact a professional towing ser-
vice to recover the vehicle if you have
any questions regarding the recovery
procedure.
. Do not use the vehicle tie-downs to
tow or free a stuck vehicle.
. Only use devices specifically designed
for vehicle recovery and follow the
manufacturer’s instructions.
. Always pull the recovery device
straight out from the front of the
vehicle. Never pull at an angle.
. Route recovery devices so they do
not touch any part of the vehicle
In case of emergency6-11

6-12In case of emergency
except the attachment point.
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device
designed specifically for vehicle recovery.
Always follow the manufacturer’s instruc-
tions for the recovery device.
NOTE:
Do not use the tie-down hooks for towing
or vehicle recovery.
Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control (VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
.Shift back and forth between R (Re-verse) and D (Drive).
.Apply the accelerator as little aspossible to maintain the rocking mo-
tion.
.Release the accelerator pedal before shifting between R and D.
.Do not spin the tires above 35 MPH(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing
service to remove the vehicle.
WARNING
.Stand clear of a stuck vehicle.
. Do not spin your tires at high speed.
This could cause them to explode and
result in serious injury. Parts of your
vehicle could also overheat and be
damaged.