2018 FORD FUSION ENERGI ignition

Troubleshooting tips
ActionCauseMessage
No action required. Thismessage should disappearshortly.
Radio requires more than twoseconds to produce audio forthe selected channel.
Acquiring Signal
If this message does not clearshortly, or with an ignition keycycle, your receiver may havea fault. See an authorizeddealer for service.
There is an internal module orsystem failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longer avail-able.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe to thechannel, or tune to anotherchannel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from the Siri-usXM satellite or SiriusXMtower to your vehicle antenna.
Satellite acquiringsignal…
No action required. Theprocess may take up to threeminutes.
Update of channel program-ming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolve subscrip-tion issues.
Your satellite service is nolonger available.Questions? Call 1-888-539-7474
Use the channel guide to turnoff the Lock or Skip function onthat station.
All the channels in the selectedcategory are either skipped orlocked.
None found. Checkchannel guide.
No action required.SiriusXM has updated thechannels available for yourvehicle.
SIRIUS Subscriptionupdated
HD Radio™ Information (IfAvailable)
Note: This feature may not be available inall markets.
To activate HD radio, please see the RadioSettings in the Settings Chapter. SeeSettings (page 442).
Note:HD Radio broadcasts are notavailable in all markets.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3

Button
Use this button to re-order or remove your waypoints.
Optimize OrderYou canalso havethe systemset theorder foryou bypressing:
GoTo return toyour routepress:
Waypoints
You can add a waypoint to a navigationroute as a destination along your route.
To add a waypoint:
1. Select the search icon (magnifyingglass) while on an active route. Thisbrings up the destination menu.
2. Set your destination using any of thegiven methods. Once the destinationhas been selected, the screen allowsyou to set the destination as awaypoint by selecting:
Menu Item
The waypoint list then appears and you areable to re-order all of your waypoints byselecting the menu icon on the right handside of the location. You can select up tofive waypoints.
Add Waypoint
Optimize OrderYou can also have the system set the orderfor you by pressing:
GoTo return to your route, press:
SYNC AppLink
The AppLink app allows you to use someSYNC 3 navigation features on your phone.
First Mile Navigation
When you switch your ignition off, thesystem records the location of your vehicleand sends it to your SYNC AppLink app.You can view the location of your vehiclewithin the app. You can also view walkingdirections to your vehicle.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3

Action and DescriptionMenu Item
Allows you to switch the hotspot on and off.Wi-Fi HotspotOn/Off
Allows you to view and edit hotspot settings such as the SSID andpassword.Settings
Allows you to view your vehicle's hotspot plan and data usage.Data Usage
Allows you to manage devices connected to your hotspot.Manage Devices
Note:The Vehicle Wi-Fi Hotspot (VehicleHotspot) may be operational while theignition is on and may remain operationalwhile the ignition is off.
Note:Vehicle Hotspot services are providedby the vehicle network carrier, subject toyour vehicle network carrier agreement,coverage and availability.
Note:It is the account owner’sresponsibility to remove the vehicle fromthe vehicle network carrier account whenownership of the vehicle is transferred. If theowner would like to remove the vehicle fromthe account for any reason, please contactyour vehicle network carrier for moreinformation.
Note:: Data, for example the VehicleIdentification Number (VIN), SIM Card ID,and data plan usage, is shared betweenFord and the vehicle network carrier toprovide the Vehicle Hotspot service inaccordance with your vehicle network carrieragreement, coverage and availability, andmay be used to enable a seamless transitionfrom an old to new embedded modem andto confirm any updates are successfullydelivered.
Note:For your convenience data usage maybe available for monitoring under Settingsbut may not reflect actual or current usage.The vehicle network carrier is responsiblefor providing information about youraccount. Please contact the vehicle networkcarrier for more information.
Note:Ford may need to update operatingsystem software on your vehicle, includingsecurity updates and bug fixes, to keepconnected services current, like VehicleHotspot, without prior notice to you.
Note:If you do not have an active vehiclehotspot data plan, open your web browserand go to a website using the HTTP protocolso you can be automatically redirected tothe vehicle network carrier landing pagewhere you can purchase data. Websitesusing HTTPS cannot automatically redirectyou.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.This sets the color to the highest intensity.
You can drag the colors up and down toincrease or decrease the intensity.
To switch ambient lighting off, press theactive color once or drag the active colorall the way down to zero intensity.
Vehicle
Note:You vehicle may not have all of thesefeatures.
You can select the following features toupdate their settings.
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SYNC™ 3

AppLink issues
Possible solution(s)Possible cause(s)Issue
Make sure you have a compatible smart-phone; an Android with OS 2.3 or higher oran iPhone 3GS or newer with iOS 5.0 orhigher. Additionally, make sure you pair andconnect your phone to SYNC 3 in order tofind AppLink-capable apps on your device.iPhone users must also connect to a USBport with an Apple USB cable.
You did not connect anApplink Compatiblephone to SYNC 3.
AppLink MobileApplications:When I select"Find MobileApps," SYNC 3does not findany applica-tions.
Make sure you have downloaded andinstalled the latest version of the app fromyour phone's app store. Make sure the appis running on your phone. Some appsrequire you to register or login to the appon the phone before using them withAppLink. Also, some may have a "FordSYNC" setting, so check the app's settingsmenu on the phone.
AppLink-enabled appsare not installed andrunning on your mobiledevice.
My phone isconnected, but Istill cannot findany apps.
Closing and restarting apps may help SYNC3 find the application if you cannot discoverit inside the vehicle. On an Android device,if apps have an 'Exit' or 'Quit' option, thenselect it and restart the app. If the app doesnot have that option, select the phone'ssettings menu and select 'Apps', then findthe particular app and choose 'Force stop.'Do not forget to restart the app afterward,then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do notproperly close and re-open their connection toSYNC 3, over ignitioncycles, for example.
My phone isconnected, myapp(s) arerunning, but Istill cannot findany apps.On an iPhone with iOS7+, to force close anapp, double tap the home button thenswipe up on the app to close it. Tap thehome button again, then select the appagain to restart it. After a few seconds, theapp should then appear in SYNC 3's MobileApp's Menu.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Personal Profiles have not been set up.
I cannot create a profile.
An invalid profile name was entered.
A memory button was not selected whenprompted.
The vehicle’s ignition was not On and inPark or was shifted out of Run or Park whilecreating a profile.
Personal Profiles is turned off.
The lock button was not selected on akeyfob when prompted.
I cannot link a keyfob.
The keyfob selected was already associ-ated to another profile and an overwritewas declined.
A profile recall was performed while linkinga keyfob.
The vehicle’s ignition was not On and inPark, or was shifted out of Run or Park whilelinking a keyfob.
The old linking method is used.
The unsaved setting is not supported byPersonal Profiles.
My personalized settings do not save.A different Personal Profile is active thanexpected.
Another user has changed settings for thewrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall.
Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linkedto a profile.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3

Antenna PositionsMaximum output power Watt (PeakRMS)Frequency BandMHz
1501-30
2, 35050-54
2, 35068-88
2, 350142-176
2, 350380-512
2, 310806-870
Note:After the installation of radiofrequency transmitters, check fordisturbances from and to all electricalequipment in your vehicle, both in thestandby and transmit modes.
Check all electrical equipment:
•With the ignition ON.
•With the engine running.
•During a road test at various speeds.
Check that electromagnetic fieldsgenerated inside your vehicle cabin by thetransmitter installed do not exceedapplicable human exposure requirements.
END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USERLICENSE AGREEMENT (EULA)
•You (“You” or “Your” as applicable)have acquired a vehicle having severaldevices, including SYNC ® and variouscontrol modules, ("DEVICES") thatinclude software licensed or owned byFord Motor Company and its affiliates("FORD MOTOR COMPANY"). Thosesoftware products of FORD MOTORCOMPANY origin, as well as associatedmedia, printed materials, and "online"or electronic documentation("SOFTWARE") are protected byinternational intellectual property lawsand treaties. The SOFTWARE islicensed, not sold. All rights reserved.
•The SOFTWARE may interface withand/or communicate with, or may belater upgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY.
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Appendices

Power Steering.....................................................116Pre-Collision Assist.............................................116Remote Start.........................................................116Seats........................................................................116Starting System ...................................................117Tire Pressure Monitoring System...................117Traction Control....................................................117Transmission.........................................................118Installing Child Restraints............................19Child Seats...............................................................19Using Lap and Shoulder Belts.........................20Using Lower Anchors and Tethers forCHildren (LATCH)...........................................24Using Tether Straps.............................................26Instrument Cluster........................................89Instrument Lighting Dimmer......................77Vehicles With Front Fog Lamps......................78Vehicles Without Front Fog Lamps...............78Instrument Panel Overview........................16Interior Lamps.................................................80Front Interior Lamps...........................................80Rear Interior Lamps..............................................81Interior Luggage CompartmentRelease...........................................................66Interior Mirror...................................................86Automatic Dimming Mirror..............................86Manual Dimming Mirror.....................................86Introduction.........................................................7
J
Jump Starting the Vehicle........................233Connecting the Jumper Cables....................233Jump Starting......................................................234Preparing Your Vehicle.....................................233Removing the Jumper Cables.......................234
K
Keyless Entry...................................................64SECURICODE™ Keyless EntryKeypad................................................................64Keyless Starting............................................145Ignition Modes.....................................................145Keys and Remote Controls........................50
L
Lane Keeping System................................209Switching the System On and Off...............210Lighting Control..............................................76Headlamp Flasher................................................77Headlamp High Beam........................................76Lighting...............................................................76General Information............................................76Load Carrying.................................................222Load Limit.......................................................222Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................226Vehicle Loading - with and without aTrailer.................................................................222Locking and Unlocking..................................61Activating Intelligent Access............................62Autolock...................................................................63Autounlock.............................................................64Battery Saver.........................................................64Illuminated Entry..................................................64Illuminated Exit.....................................................64Power Door Locks.................................................61Remote Control.....................................................61Smart Unlocks for Intelligent AccessKeys......................................................................63
M
Maintenance.................................................258General Information.........................................258Manual Seats.................................................130Memory Function..........................................132Easy Entry and Exit Feature............................133Linking a PreSet Position to your RemoteControl or Intelligent Access KeyFob.......................................................................133Saving a PreSet Position..................................133Message CenterSee: Information Displays.................................97MirrorsSee: Heated Windows and Mirrors..............126See: Windows and Mirrors................................83Mobile Communications Equipment.......13Moonroof...........................................................87Bounce-Back.........................................................88Opening and Closing the Moonroof..............87
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Index