Capacities and Specifications
Engine Specifications...............................308
Motorcraft Parts.........................................309
Vehicle Identification Number................310
Vehicle Certification Label........................311
Transmission Code Designation.............311
Capacities and Specifications................312
Bulb Specification Chart...........................315
Audio System
General Information....................................317
Audio Unit - Vehicles With: SYNC 3/SonyAudio System............................................318
Audio Unit - Vehicles With: SYNC,Vehicles Without: Touchscreen Display........................................................................320
Audio Unit - Vehicles With: SYNC 3,Vehicles Without: Sony Audio System........................................................................325
Digital Radio.................................................326
Satellite Radio.............................................328
USB Port..........................................................331
SYNC™
General Information..................................332
Using Voice Recognition..........................334
Using SYNC™ With Your Phone...........336
SYNC™ Applications and Services......348
Using SYNC™ With Your Media Player........................................................................353
SYNC™ Troubleshooting........................362
SYNC™ 3
General Information..................................370
Home Screen...............................................383
Using Voice Recognition..........................384
Entertainment.............................................390
Climate............................................................401
Phone.............................................................404
Navigation....................................................409
Electric Vehicle Information....................419
Apps................................................................439
Settings..........................................................442
SYNC™ 3 Troubleshooting....................456
Accessories
Accessories..................................................469
Ford Protect
Ford Protect...................................................471
Scheduled Maintenance
General Maintenance Information.......473
Normal Scheduled Maintenance.........476
Special Operating Conditions ScheduledMaintenance...........................................480
Scheduled Maintenance Record..........482
Appendices
Electromagnetic Compatibility.............493
End User License Agreement................495
Type Approvals.............................................521
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Table of Contents
Settings
Auto or LastSettingsHeater – A/CClimate ControlRemote Start
Auto Heated orOffSteering Wheel
Auto or OffFront Defrost
Auto or OffRear Defrost
Auto or OffDriver Seat
Auto or OffPassenger Seat
5, 10 or 15 minutesDuration
On or OffQuiet Start
Enable or DisableSystem
On or OffSwitch Inhibit
Select number of yearsTire MobilityKit
On or OffRemote OpenWindows
On or OffRemote Close
On or OffCourtesy WipeWipers
On or OffRain Sensing
Hold OK to Create MyKeyCreate MyKeyMyKey
Always On or User Selectable911 Assist
Always On or User SelectableAdvancetrac
Choose desired speed or offMax Speed
Choose desired speed or offSpeed Minder
On or OffVolumeLimiter
Always On or User SelectableDo NotDisturb
Hold OK to Clear All MyKeysClear MyKeys
Select the desired language - Hold OK to SetLanguageDisplay
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Information Displays
Max A/C (If Equipped)
Press for maximum cooling. The left-handand right-hand settings set to LO,recirculated air flows through theinstrument panel vents, air conditioningturns on and the fan adjusts to the highestspeed.
Heated Windshield (If Equipped)
Press to clear the heated windshield of thinice and fog.
Recirculated Air
Press to switch between outside air andrecirculated air. The air currently in thepassenger compartment recirculates. Thismay reduce the time needed to cool theinterior (when used with A/C) and reduceunwanted odors from entering your vehicle.
Note:Recirculated air may turn off (orprevent you from switching on) in all air flowmodes except MAX A/C to reduce the riskof fogging. Recirculation may also turn onand off in various air distribution controlcombinations during hot weather in orderto improve cooling efficiency.
Power
Press to switch the system on and off.When the system is off, it prevents outsideair from entering the vehicle.
Right-hand Temperature Control
Adjusts the temperature setting on theright-hand side.
Climate Controlled Seats
Press cycle through the various climatecontrolled seat settings and off. SeeClimate Controlled Seats (page 135).
Heated Seats
Press to cycle through the various heatsettings and off. See Heated Seats (page135).
Fan Speed Control
Adjust the volume of air circulated in thevehicle.
Left-hand Temperature Control
Adjusts the temperature setting on theleft-hand side.
Note:This control also adjusts theright-hand side temperature when youswitch off dual zone mode.
Heated Rear Window
Press to switch the heated rear window onand off. See Heated Windows andMirrors (page 126).
Defrost
Press to distribute air through thewindshield air vents and de-mister. Airdistribution to the instrument panel andfootwell vents turns off. You can also usethis setting to defog and clear thewindshield of a thin covering of ice.
Max Defrost
Press to switch on defrost. The left-handand right-hand settings set to HI, air flowsthrough the windshield vents, and the fanadjusts to the highest speed. You can alsouse this setting to defog and clear thewindshield of a thin covering of ice. Theheated rear window also turns on whenyou select maximum defrost.
Note:To prevent window fogging, youcannot select recirculated air whenmaximum defrost is on.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Climate Control
MAX defrost.L
Left-hand temperature control.M
Heated Seats
Press to cycle through the various heatsettings and off. See Heated Seats (page135).
Defrost
Press to distribute air through thewindshield air vents and de-mister. Airdistribution to the instrument panel andfootwell vents turns off. You can also usethis setting to defog and clear thewindshield of a thin covering of ice.
Fan Speed Control
Adjust the volume of air circulated in thevehicle.
A/C
Press the button to switch the airconditioning on or off. Use air conditioningwith recirculated air to improve coolingperformance and efficiency.
Note:In certain conditions (for example,maximum defrost), the air conditioningcompressor may continue to operate eventhough you switch off the air conditioning.
Right-hand Temperature Control
Adjusts the temperature setting on theright-hand side.
Climate Controlled Seats
Press to cycle through the various climatecontrolled seat settings and off. SeeClimate Controlled Seats (page 135).
Max A/C
Press for maximum cooling. The driver andpassenger settings set to LO, recirculatedair flows through the instrument panelvents, air conditioning turns on and the fanadjusts to the highest speed.
Recirculated Air
Press to switch between outside air andrecirculated air. The air currently in thepassenger compartment recirculates. Thismay reduce the time needed to cool theinterior (when used with A/C) and reduceunwanted odors from entering your vehicle.
Note:Recirculated air may turn off (orprevent you from switching on) in all air flowmodes except MAX A/C to reduce the riskof fogging. Recirculation may also turn onand off in various air distribution controlcombinations during hot weather to improvecooling efficiency.
AUTO
Press to switch on automatic operation,then adjust the temperature control toselect the desired temperature. Thesystem adjusts fan speed, air distribution,air conditioning operation, and outside orrecirculated air to heat or cool the vehicleto maintain the desired temperature.
Note:You can also switch off dual zonemode by pressing and holding the buttonfor more than two seconds.
Power
Press to switch the system on and off.When the system is off, it prevents outsideair from entering the vehicle.
Heated Rear Window
Press to switch the heated rear window onand off. See Heated Windows andMirrors (page 126).
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Climate Control
Max Defrost
Press to switch on defrost. The left-handand right-hand settings set to HI, air flowsthrough the windshield vents, and the fanadjusts to the highest speed. You can alsouse this setting to defog and clear thewindshield of a thin covering of ice. Theheated rear window also turns on whenyou select maximum defrost.
Note:To prevent window fogging, youcannot select recirculated air whenmaximum defrost is on.
Left-hand Temperature Control
Adjusts the temperature setting on theleft-hand side.
Note:This control also adjusts theright-hand side temperature when youswitch off dual zone mode.
AUTOMATIC CLIMATE CONTROL - VEHICLES WITH: SYNC,
VEHICLES WITHOUT: TOUCHSCREEN DISPLAY
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Climate ControlE144492
MAX Defrost: Press the buttonto maximize defrosting. Outsideair flows through the windshieldvents, and the fan automaticallyadjusts to the highest speed. Youcan use this setting to defog orclear a thin covering of ice fromthe windshield. The heated rearwindow also automatically turnson when you select MAX Defrost.
J
Note: To prevent windowfogging, you cannot selectrecirculated air when MAXDefrost is on.
Power: Press the button to turnthe system on and off. Switchingoff the climate control systemprevents outside air fromentering the vehicle.
K
Heated seat (if equipped):Turn the driver or passengerheated seats on and off. SeeHeated Seats (page 135).
L
MAX A/C: Press the button tomaximize cooling. Recirculatedair flows through the instrumentpanel vents, air conditioningautomatically turns on, and thefan automatically adjusts to thehighest speed.
M
A/C: Press the button to turn airconditioning compressor on oroff. Use air conditioning withrecirculated air to improvecooling performance andefficiency.
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Note: In certain conditions (suchas when using Max Defrost), theair conditioning compressor maycontinue to operate even afteryou switch off the airconditioning with the A/Cbutton.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note:Prolonged use of recirculated air maycause the windows to fog up.
Note:You may feel a small amount of airfrom the footwell air vents regardless of theair distribution setting.
Note:To reduce humidity build-up insideyour vehicle, do not drive with the systemswitched off or with recirculated air alwaysswitched on.
Note:Do not place objects under the frontseats as this may interfere with the airflowto the rear seats.
Note:Remove any snow, ice or leaves fromthe air intake area at the base of thewindshield.
Note:To improve the time to reach acomfortable temperature in hot weather,drive with the windows open until you feelcold air through the air vents.
Automatic Climate Control
Note:Adjusting the settings when yourvehicle interior is extremely hot or cold isnot necessary.
Note:The system adjusts to heat or coolthe interior to the temperature you selectas quickly as possible.
Note:For the system to function efficiently,the instrument panel and side air ventsshould be fully open.
Note:If you select AUTO during coldoutside temperatures, the system directsair flow to the windshield and side windowvents. In addition, the fan may run at aslower speed until the engine warms up.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
Climate Control
Note:If you select AUTO during hottemperatures and the inside of the vehicleis hot, the system uses recirculated air tomaximize interior cooling. Fan speed mayalso reduce until the air cools.
Quickly Heating the Interior
1. Press AUTO.
2.Adjust the temperature function to thedesired setting.
Recommended Settings forHeating
1. Press AUTO.
2.Adjust the temperature function to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the settingas necessary.
Quickly Cooling the Interior
1. Press MAX A/C.
Recommended Settings forCooling
1. Press AUTO.
2.Adjust the temperature function to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the settingas necessary.
Defogging the Side Windows inCold Weather
1. Press defrost.
2. Adjust the temperature control to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the settingas necessary.
HEATED WINDOWS AND
MIRRORS
Note:Make sure the engine is runningbefore operating the heated windows.
Heated Rear Window
Press the button to clear theheated rear window of thin iceand fog. The heated rearwindow turns off after a short period oftime. Press the button again to switch itoff.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
Heated Exterior Mirrors
When you switch the heated rear windowon, the heated exterior mirrors turn on.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin airfilter, which gives you and your passengersthe following benefits:
•It improves your driving comfort byreducing particle concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
You can locate the cabin air filter behindthe glove box.
Note:Make sure you have a cabin air filterinstalled at all times. This prevents foreignobjects from entering the system. Runningthe system without a filter in place couldresult in degradation or damage to thesystem.
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Climate ControlE184884
Replace the filter at regular intervals. SeeScheduled Maintenance (page 473).
For additional cabin air filter information,or to replace the filter, see an authorizeddealer.
REMOTE START (If Equipped)
You can switch this feature on or off andadjust the settings using the informationdisplay.
The system adjusts the interiortemperature depending on your chosensettings during remote start.
You cannot adjust the climate controlsetting during remote start operation.When you switch the ignition on, theclimate control system returns to theprevious settings. You can now makeadjustments.
You need to switch on certainvehicle-dependent features, such as:
•Heated seats.
•Cooled seats.
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
Automatic Settings
In hot weather, the system sets to 72°F(22°C). The cooled seats are set to high(if available, and AUTO is on in theinformation display).
In moderate weather, the system eitherheats or cools (based on previoussettings). The rear defroster, heatedmirrors and heated or cooled seats do notturn on.
In cold weather, the system sets to 72°F(22°C). The heated seats are set to high(if available, and AUTO is on in theinformation display). The heated rearwindow and heated mirrors turn on.
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Climate Control