
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, by visiting:
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrainsand Roadside Emergencies sections ofyour owner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings(page 353).
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
312EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Less Cost to Properly Maintain YourVehicle
Ford Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect extendedservice plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect extended service plan that isright for you.
382EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFord Protect

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
385EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

Multi-Point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesClutch operation (manual transmissiononly)
Suspension components for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps operation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Your vehicle is equipped with an oil mindersystem that indicates when the engine oilshould be changed under normal operatingconditions.
This means you do not have to rememberto change the oil on a mileage-basedschedule; the vehicle lets you know whenan oil change is due by displaying ENGINEOIL CHANGE DUE or OIL CHANGEREQUIRED in the information display.
386EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

Every 10000 miles (16000 kilometers) or 12 months*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints. Lubricate any areas with grease fittings.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.** Reset the oil minder system after each engine oil and filter change. See Oil ChangeIndicator Reset (page 207).
Other maintenance items1
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant.2At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)Inspect accessory drive belt(s).3
Change transmission fluid.Every 150000 miles(240000 km)Replace accessory drive belt(s).4
387EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

Other maintenance items1
Replace timing belt (1.0L, 1.6L engine).
Replace oil pump drive belt (1.0L engine).
1 Additional maintenance items can be performed within 3000 miles (4800 kilometers)of the last engine oil and filter change. Do not exceed the designated distance for theinterval.2 Initial replacement at six years or 100000 miles (160000 kilometers), then every threeyears or 50000 miles (80000 kilometers).3 After initial inspection, inspect every other oil change until replaced.4 If not replaced within the last 100000 miles (160000 kilometers).
388EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

4
4WDSee: Four-Wheel Drive......................................142
A
A/CSee: Climate Control..........................................98About This Manual...........................................7ABSSee: Brakes...........................................................146ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................146Accessories....................................................379Exterior Style........................................................379Interior Style.........................................................379Lifestyle.................................................................379Peace of Mind......................................................379AccessoriesSee: Replacement PartsRecommendation............................................12Adjusting the Headlamps..........................216Horizontal Aim Adjustment.............................217Vertical Aim Adjustment..................................216Adjusting the Steering Wheel...................65Airbag Disposal...............................................44Air ConditioningSee: Climate Control..........................................98Air FilterSee: Changing the Engine Air Filter.............227Air Vents............................................................98Center Air Vents....................................................98Side Air Vents........................................................98AlarmSee: Anti-Theft Alarm........................................63Ambient Lighting............................................75Anti-Theft Alarm............................................63Alarm System........................................................63Arming the Alarm.................................................64Disarming the Alarm...........................................64Triggering the Alarm............................................63Appendices....................................................401Apps.................................................................350..................................................................................350SiriusXM Traffic and Travel Link...................352
Audible Warnings and Indicators.............84Automatic Transmission...................................84Headlamps On Warning Chime.....................84Key Outside Car....................................................84Low Fuel Reminder.............................................84Seatbelt Reminder..............................................84Audio Control..................................................65Seek, Next or Previous.......................................66Audio System................................................285General Information.........................................285Audio Unit - Vehicles With: SYNC3......................................................................288Adjusting the Volume......................................288Changing Radio Stations................................289Pausing or Playing Media...............................289Seek Down and Previous TrackButton...............................................................289Seek Up and Next Track Button..................289Sound Settings...................................................289Switching the Audio Unit On and Off........288Switching the Screen On and Off...............289Audio Unit - Vehicles With: SYNC.........285Adjusting the Volume......................................286Apps........................................................................287Changing Radio Stations................................286Pausing or Playing Media................................287Returning to the Previous Screen................287Scrolling Through the Menu Options.........287Seek Down and Previous TrackButton................................................................287Seek Up and Next Track Button...................287Selecting a Menu Option................................287Selecting Media.................................................286Selecting the Radio..........................................286Sound Settings...................................................287Switching the Audio Unit On and Off........286System Settings.................................................287Using a Cell Phone............................................288Autolamps..........................................................71Autolamps Delay..................................................72Windshield Wiper ActivatedHeadlamps.........................................................72Automatic Climate Control - VehiclesWith: Electronic AutomaticTemperature Control (EATC)...............100Adjusting the Blower Motor Speed.............100Adjusting the Temperature............................100Changing the Direction of Airflow...............100
435EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex

Side Repeater......................................................222Vanity lamp..........................................................225Changing a Fuse..........................................200Fuses......................................................................200Changing a Road Wheel...........................265Dissimilar Spare Wheel and Tire AssemblyInformation.....................................................265Installing a Road Wheel..................................269Jacking and Lifting Points..............................268Removing a Road Wheel................................268Vehicle Jack..........................................................267Vehicles With a Spare Wheel.......................266Changing the 12V Battery..........................213Remove and Reinstall the Battery...............214Changing the Engine Air Filter.................227Changing the Air Filter Element....................227Changing the Wiper Blades......................215Rear Window Wiper Blade..............................215Windshield Wiper Blades.................................215Checking MyKey System Status...............52MyKey Distance.....................................................52Number of Admin Keys......................................53Number of MyKeys...............................................52Checking the Wiper Blades.......................215Child Restraint and SeatbeltMaintenance.................................................34Child Restraint Positioning.........................25Child Safety.......................................................16General Information.............................................16Child Safety Locks.........................................26Rear Left-Hand Door..........................................26Rear Right-Hand Door........................................27Cleaning Leather Seats.............................233Cleaning Products.......................................229Cleaning the Engine.....................................231Cleaning the Exterior..................................230Cleaning the Headlamps................................230Exterior Chrome Parts.....................................230Exterior Plastic Parts.........................................231Stripes or Graphics.............................................231Underbody.............................................................231Under Hood...........................................................231Cleaning the Instrument Panel andInstrument Cluster Lens.........................233Cleaning the Interior....................................232Cleaning the Wheels..................................234Cleaning the Windows and WiperBlades............................................................232
Clearing All MyKeys.......................................52Climate Control..............................................98Principle of Operation........................................98Cold Weather Precautions........................178Coolant CheckSee: Engine Coolant Check...........................208Cool Box.............................................................117Crash Sensors and Airbag Indicator........43Creating a MyKey.............................................51Vehicles With a Key..............................................51Vehicles With Push-Button Start....................51Cross Traffic Alert.........................................159Blocked Sensors..................................................161Switching the System Off and On................161System Errors........................................................161System Lights, Messages and AudibleAlerts...................................................................161System Limitations.............................................161Using the Cross Traffic Alert System..........159Cruise Control.................................................66Principle of Operation.......................................156Cruise controlSee: Using Cruise Control................................156Customer Assistance.................................186
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................73Type 1 - Conventional (Non-Configurable)....................................................73Type 2 - Configurable..........................................73Direction Indicators........................................74Doors and Locks.............................................54Drive Belt Routing - 1.0LEcoBoost™.................................................228Drive Belt Routing - 2.0L...........................228Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................37Driver and Passenger Knee Airbags.........41Driving Aids.....................................................158Driving Hints....................................................178Driving Through Water................................178
437EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex