
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend towing your vehicle witha wheel lift and dollies or flatbedequipment. Do not tow with a slingbelt.Ford Motor Company has not approved aslingbelt towing procedure.
It is acceptable to tow a front-wheel drivevehicle from the front if using proper wheellift equipment to raise the front wheels offthe ground. When towing in this manner,the rear wheels can remain on the ground.
Front-wheel drive vehicles must have thefront wheels placed on a two-wheel towdolly when towing your vehicle from therear using wheel lift equipment. Thisprevents damage to the transmission.
Towing a four-wheel drive vehicle requiresthat all wheels be off the ground, such asusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission, four-wheel drive system andvehicle.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable(without access to wheel dollies,car-hauling trailer, or flatbed transportvehicle), it can be flat-towed (all wheelson the ground, regardless of the powertrainand transmission configuration) under thefollowing conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you may need to override it. SeeTransmission (page 138).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
WARNING
If your vehicle has a steering wheellock make sure the ignition is in theaccessory or on position when beingtowed.
Recreational Towing
Note:Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 98).
176EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTowing

1.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2.Connect the other end of the positive(+) cable to the positive (+) terminalof the assisting battery.
3.Connect the negative (-) cable to thenegative (-) terminal of the assistingbattery.
4.Make the final connection of thenegative (-) cable to an exposed metalpart of the stalled vehicle's engine,away from the battery and thecarburetor or fuel injection system.
Note:Do not attach the negative (-) cableto fuel lines, engine rocker covers, the intakemanifold or electrical components asgrounding points.
WARNING
Do not connect the end of thesecond cable to the negative (-)terminal of the battery to be jumped.A spark may cause an explosion of thegases that surround the battery.
Ensure that the cables are clear of fanblades, belts, moving parts of both engines,or any fuel delivery system parts.
Jump Starting
1.Start the engine of the booster vehicleand run the engine at moderatelyincreased speed.
2.Start the engine of the disabled vehicle.
3.Once the disabled vehicle has beenstarted, run both engines for anadditional three minutes beforedisconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
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1.Remove the jumper cable from theground metal surface.
2.Remove the jumper cable on thenegative (-) terminal of the boostervehicle's battery.
3.Remove the jumper cable from thepositive (+) terminal of the boostervehicle's battery.
4.Remove the jumper cable from thepositive (+) terminal of the disabledvehicle's battery.
After the disabled vehicle has been startedand the jumper cables removed, allow itto idle for several minutes so the enginecomputer can relearn its idle conditions.
POST-CRASH ALERT SYSTEM
The system flashes the turn signal lampsand sounds the horn (intermittently) in theevent of a serious impact that deploys anairbag (front, side, side curtain or SafetyCanopy) or the seatbelt pretensioners.
The horn and lamps will turn off when:
•The hazard control button is pressed
•The panic button (if equipped) ispressed on the remote entrytransmitter
•Your vehicle runs out of power
185EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingRoadside Emergencies

6.Fix the air filter housing cover andinstall the clips.
DRIVE BELT ROUTING - 1.0L
ECOBOOST™
DRIVE BELT ROUTING - 2.0L
228EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingMaintenance

•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft EngineShampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, orthe area in and around these locations.
•Cover the battery, power distributionbox, and air filter assembly to preventwater damage when cleaning theengine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleachor dye on the vehicle's seatbelts, asthese actions may weaken the beltwebbing.
On vehicles equipped withseat-mounted airbags, do not usechemical solvents or strongdetergents. Such products couldcontaminate the side airbag system andaffect performance of the side airbag in acrash.
For fabric, carpets, cloth seats and seatsequipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft Professional StrengthCarpet & Upholstery Cleaner.
•If grease or tar is present on thematerial, spot-clean the area first withMotorcraft Spot and Stain Remover. InCanada, use Motorcraft Multi-PurposeCleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately (but do not oversaturate)or the ring will set.
•Do not use household cleaningproducts or glass cleaners, which canstain and discolor the fabric and affectthe flame retardant abilities of the seatmaterials.
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GENERAL INFORMATION
Use only approved wheel and tire sizes,using other sizes could damage yourvehicle. If you change the diameter of thetires from that fitted at the factory, thespeedometer may not display the correctspeed. Take your vehicle to an authorizedFord dealer to have the systemreprogrammed. If you intend to change thesize of the wheels from that fitted by themanufacturer, you can check the suitabilitywith an authorized dealer.
Additional information related to thefunctionality and maintenance of your tirescan be found later in this chapter. SeeGeneral Information (page 237).
The Ford recommended tire inflationpressures can be found on the Tire Label,which is located on the B-pillar or the edgeof the driver's door. This information canalso be found on the Safety ComplianceCertification Label, affixed to either thedoor hinge pillar, door-latch post, or thedoor edge that meets the door latch post;next to the driver’s seating position.
Ford strongly recommends maintainingthese tire pressures at all times. Failure tofollow the tire pressure recommendationscan cause uneven treadwear patterns,reduced fuel economy, and adverselyaffect the way your vehicle handles.
Note:Check and set the tire pressure at theambient temperature in which you areintending to drive your vehicle and when thetires are cold.
Note:Check your tire pressures at leastonce per month.
Set the pressure for your spare tire to thehighest value given for your vehicle and tiresize combination, if equipped.
Notice to utility vehicle and truckowners
WARNINGS
Utility vehicles have a significantlyhigher rollover rate than other typesof vehicles.
Vehicles with a higher center ofgravity (utility and four-wheel drivevehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injury anddeath.
In a rollover crash, an unbeltedperson is significantly more likely todie than a person wearing a seatbelt.
Do not become overconfident in theability of four-wheel drive vehicles.Although a four-wheel drive vehiclemay accelerate better than a two-wheeldrive vehicle in low traction situations, itwon't stop any faster than two-wheel drivevehicles. Always drive at a safe speed.
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911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user switches 911 Assist to onor off, that setting applies for all pairedphones. If 911 Assist is switched off, eithera voice message plays or a display messageor an icon comes on when your vehicle isstarted and after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone.
See SYNC™ (page 290). Importantinformation about airbag deployment is inthis chapter.
See Roadside Emergencies (page 181).Important information about the fuel pumpshut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select:
Action and DescriptionMenuItem
Select the desired option, onor off.911 Assist
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
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To Access Using the SYNC Menu
Press the Mobile Apps button to accessthe menu on-screen. Then select:
Action and DescriptionMenuItem
Scroll through the list ofFind
Action and DescriptionMenuItem
available applications andselect a particular app.MobileApps
Note:If you cannot find a compatible SYNCAppLink app, make sure the required app isrunning on the mobile device.
To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionVoice Command
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.List Applications
Searches your connected mobile device for SYNC-compatiblemobile apps.Find Applications
Use this command to discover the available voice commands.Help
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
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