Cold Weather Precautions.......................178
Driving Through Water...............................178
Floor Mats.......................................................179
Roadside Emergencies
Roadside Assistance...................................181
Hazard Flashers...........................................182
Fuel Shutoff...................................................182
Jump Starting the Vehicle........................183
Post-Crash Alert System..........................185
Customer Assistance
Getting the Services You Need..............186
In California (U.S. Only).............................187
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................188
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................189
Getting Assistance Outside the U.S. andCanada.......................................................189
Ordering Additional Owner's Literature..........................................................................191
Reporting Safety Defects (U.S. Only)..........................................................................191
Reporting Safety Defects (Canada Only)..........................................................................191
Fuses
Fuse Box Locations.....................................193
Fuse Specification Chart..........................193
Changing a Fuse.........................................200
Maintenance
General Information..................................202
Opening and Closing the Hood.............202
Under Hood Overview - 2.0L.................203
Under Hood Overview - 1.0L EcoBoost™........................................................................204
Engine Oil Dipstick - 1.0L EcoBoost™........................................................................205
Engine Oil Dipstick - 2.0L........................206
Engine Oil Check........................................206
Oil Change Indicator Reset.....................207
Engine Cooling Fan....................................207
Engine Coolant Check..............................208
Automatic Transmission Fluid Check.........................................................................212
Brake Fluid Check........................................212
Washer Fluid Check....................................213
Changing the 12V Battery.........................213
Checking the Wiper Blades......................215
Changing the Wiper Blades.....................215
Adjusting the Headlamps.........................216
Removing a Headlamp..............................217
Changing a Bulb...........................................218
Bulb Specification Chart..........................226
Changing the Engine Air Filter................227
Drive Belt Routing - 1.0L EcoBoost™........................................................................228
Drive Belt Routing - 2.0L..........................228
Vehicle Care
General Information..................................229
Cleaning Products......................................229
Cleaning the Exterior.................................230
Waxing.............................................................231
Cleaning the Engine....................................231
Cleaning the Windows and Wiper Blades........................................................................232
Cleaning the Interior...................................232
Cleaning the Instrument Panel andInstrument Cluster Lens.......................233
Cleaning Leather Seats.............................233
Repairing Minor Paint Damage.............234
Cleaning the Wheels.................................234
Vehicle Storage............................................234
Body Styling Kits.........................................236
Wheels and Tires
General Information...................................237
Tire Sealant and Inflator Kit...................239
4EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTable of Contents
After all occupants have adjusted theirseats and put on safety belts, it is veryimportant that they continue to sitproperly. A properly seated occupant sitsupright, leaning against the seatback, andcentered on the seat cushion, with theirfeet comfortably extended on the floor.Sitting improperly can increase the chanceof injury in a crash event. For example, ifan occupant slouches, lies down, turnssideways, sits forward, leans forward orsideways, or puts one or both feet up, thechance of injury during a crash is greatlyincreased.
If you think that the status of the passengerairbag off indicator lamp is incorrect, checkfor the following:
•Objects lodged underneath the seat
•Objects between the seat cushion andthe center console
•Objects hanging off the seat back
•Objects stowed in the seat back mappocket
•Objects placed on the occupant's lap
•Cargo interference with the seat
•Other passengers pushing or pulling onthe seat
•Rear passenger feet and knees restingor pushing on the seat
The conditions listed above may cause theweight of a properly seated occupant tobe incorrectly interpreted by the frontpassenger sensing system. The person inthe front passenger seat may appearheavier or lighter due to the conditionsdescribed in the list above.
Make sure the front passengersensing system is operatingproperly. See Front PassengerSensing System (page 38).
Do not attempt to repair or service thesystem. Take your vehicle immediately toan authorized dealer.
If it is necessary to modify an advancedfront airbag system to accommodate aperson with disabilities, contact the FordCustomer Relationship Center. See FrontPassenger Sensing System (page 38).
SIDE AIRBAGS
WARNINGS
Do not place objects or mountequipment on or near the airbagcover, on the side of the front or rearseatbacks, or in areas that may come intocontact with a deploying airbag. Failure tofollow these instructions may increase therisk of personal injury in the event of acrash.
Do not use accessory seat covers.The use of accessory seat coversmay prevent the deployment of theside airbags and increase the risk of injuryin an accident.
Do not lean your head on the door.The side airbag could injure you as itdeploys from the side of theseatback.
Do not attempt to service, repair, ormodify the supplementary restraintsystem or associated components.Failure to follow this instruction couldresult in personal injury or death.
If a supplementary restraint systemcomponent has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow thisinstruction could result in personal injuryor death.
40EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSupplementary Restraints System
WARNINGS
Close the glove box door when yourvehicle is moving. Failure to followthis instruction could reduce theeffectiveness of the passenger knee airbagand increase the risk of injury in a crash.
A driver knee airbag is located under orwithin the instrument panel. A passengerknee airbag is located within or under theglove box door. During a crash, therestraints control module may activate thedriver and passenger knee airbags basedon crash severity and occupant conditions.Under certain crash and occupantconditions, the driver and passenger kneeairbag may deploy but the driver frontairbag may not activate. As with front andside airbags, it is important to be properlyseated and restrained to reduce the risk ofdeath or serious injury.
Make sure the knee airbags areoperating properly. See CrashSensors and Airbag Indicator(page 43).
SAFETY CANOPY™
WARNINGS
Do not place objects or mountequipment on or near the headlinerat the siderail that may come intocontact with a deploying curtain airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
Do not lean your head on the door.The curtain airbag could injure youas it deploys from the headliner.
Do not attempt to service, repair, ormodify the supplementary restraintsystem or associated components.Failure to follow this instruction couldresult in personal injury or death.
WARNINGS
All occupants of your vehicle,including the driver, should alwaysproperly wear their seatbelts, evenwhen an airbag supplemental restraintsystem is provided. Failure to properly wearyour seatbelt could seriously increase therisk of injury or death.
To reduce risk of injury, do notobstruct or place objects in thedeployment path of the airbag.
If a supplementary restraint systemcomponent has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow thisinstruction could result in personal injuryor death.
The Safety Canopy deploys duringsignificant side crashes or when a certainlikelihood of a rollover event is detectedby the rollover sensor. The Safety Canopyis mounted to the roof side rail sheet metal,behind the headliner, above each row ofseats. In certain sideways crashes orrollover events, the Safety Canopy will beactivated, regardless of which seats areoccupied. The Safety Canopy is designedto inflate between the side window areaand occupants to further enhanceprotection provided in side impact crashesand rollover events.
42EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSupplementary Restraints System
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1.Your vehicle has run out of fuel—theengine may misfire or run poorly.
2.Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3.The fuel fill inlet may not have closedproperly. See Refueling (page 130).
4.Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
136EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingEngine Emission Control
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1.15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2.Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
137EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingEngine Emission Control
USING FOUR-WHEEL DRIVE
Four-wheel drive uses all four wheels topower the vehicle. This increases traction,enabling you to drive over terrain and roadconditions that a conventional two-wheeldrive vehicle cannot. The 4WD system isactive all the time and requires no inputfrom the operator.
Note:Your 4WD vehicle is not intended foroff-road use. The 4WD feature gives yourvehicle some limited off-road capabilitiesin which driving surfaces are relatively level,obstruction-free and otherwise similar tonormal on-road driving conditions.Operating your vehicle under other thanthose conditions could subject the vehicleto excessive stress which might result indamage which is not covered under yourwarranty.
Note:A warning message will be displayedin the information display when an 4WDsystem fault is present See InformationMessages (page 88). An 4WD system faultwill cause the 4WD system to default tofront-wheel drive only mode. When thiswarning message is displayed, have yourvehicle serviced at an authorized dealer
Note:A warning message will be displayedin the information display if the 4WD systemhas overheated See InformationMessages (page 88). This condition mayoccur if the vehicle was operated in extremeconditions with excessive wheel slip, suchas deep sand. To resume normal 4WDfunction as soon as possible, stop thevehicle in a safe location and stop theengine for at least 10 minutes. After theengine has been restarted and the 4WDsystem has adequately cooled, the warningmessage will turn off and normal 4WDfunction will return.
Do not use a spare tire of a different sizeother than the tire provided. If themini-spare tire is installed, the 4WD systemmay disable automatically and enterfront-wheel drive only mode to protectdriveline components. This condition willbe indicated by a warning in theinformation display See InformationMessages (page 88). If there is a warningmessage in the information display fromusing the spare tire, this indicator shouldturn off after reinstalling the repaired orreplaced normal road tire and cycling theignition off and on. It is recommended toreinstall the repaired or replaced road tireas soon as possible. Major dissimilar tiresizes between the front and rear axlescould cause the 4WD system to stopfunctioning and default to front-wheeldrive or damage the 4WD system.
Driving In Special Conditions WithFour-Wheel Drive (4WD)
WARNING
If you are driving in slipperyconditions that require tire chains orcables, then it is critical that you drivecautiously. Keep speeds down, allow forlonger stopping distances and avoidaggressive steering to reduce the chancesof a loss of vehicle control which can leadto serious injury or death. If the rear end ofyour vehicle slides while cornering, steer inthe direction of the slide until you regaincontrol of your vehicle.
4WD vehicles are equipped for driving onsand, snow, mud and rough roads and haveoperating characteristics that aresomewhat different from conventionalvehicles, both on and off the highway.
Under severe operating conditions, the A/Cmay cycle on and off to protectoverheating of the engine.
142EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFour-Wheel Drive (If Equipped)
GENERAL INFORMATION
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Shift the transmission to park (P)(automatic transmission) or to a low gear(manual transmission), switch the engineoff and apply the parking brake.
Inspect the accelerator pedal and the areaaround it for any items or debris that maybe obstructing its movement. If none arefound and the condition persists, have yourvehicle towed to the dealer for service.
Emergency Brake Assist
Emergency brake assist detects when youbrake heavily by measuring the rate atwhich you press the brake pedal. Itprovides maximum braking efficiency aslong as you press the pedal. Emergencybrake assist can reduce stopping distancesin critical situations.
Anti-lock Brake System (If Equipped)
This system helps you maintain steeringcontrol and vehicle stability duringemergency stops by keeping the brakesfrom locking.
This lamp momentarilyilluminates when you switch theignition on. If the light does notilluminate during start up, remains on orflashes, the system may be disabled. Havethe system checked by an authorizeddealer. If the anti-lock brake system isdisabled, normal braking is still effective.
If the brake warning lampilluminates when you release theparking brake, have the systemchecked by an authorized dealer.
Note: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. If yourvehicle has continuous vibration or shudderin the steering wheel while braking, haveyour vehicle checked by an authorizeddealer.
Note: Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear. See Cleaning the Wheels(page 234).
Note:Depending on applicable laws andregulations in the country for which yourvehicle was originally built, the brake lampsmay flash during heavy braking. Followingthis the hazard warning flashers may alsoflash when your vehicle comes to a stop.
See Warning Lamps andIndicators (page 81).
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does noteliminate the risks when:
•You drive too closely to the vehicle infront of you.
•Your vehicle is hydroplaning.
146EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingBrakes
PRINCIPLE OF OPERATION
The traction control system helps avoiddrive wheel spin and loss of traction.
If your vehicle begins to slide, the systemapplies the brakes to individual wheelsand, when needed, reduces engine powerat the same time. If the wheels spin whenaccelerating on slippery or loose surfaces,the system reduces engine power in orderto increase traction.
USING TRACTION CONTROL
In certain situations for example, stuck insnow or mud, turning the traction controloff may be beneficial as this allows thewheels to spin with full engine power.Depending on the type of system you haveon your vehicle, you can either turn thesystem off using the information displayor by pressing the button.
Switching the System Off Usingthe Information Display Controls
(If Equipped)
Your vehicle comes with this featurealready enabled. If required, you can switchthis feature off using the informationdisplay controls. See Principle ofOperation (page 149).
Switching the System Off Using aSwitch (If Equipped)
The button is located in the instrumentpanel.
Press the button. You will see a messagein conjunction with an illuminated icon inthe display. Press the button again toreturn the system to normal mode.
When you switch the traction controlsystem off, stability control remains fullyactive.
System Indicator Lights andMessages
WARNING
If a failure has been detected withinthe AdvanceTrac system, thestability control light will illuminatesteadily. Verify that the AdvanceTracsystem was not manually disabled throughthe information display. If the stabilitycontrol light still illuminates steadily, havethe system serviced by an authorizeddealer immediately. Operating your vehiclewith AdvanceTrac disabled could lead toan increased risk of loss of vehicle control,vehicle rollover, personal injury and death.
The stability control lighttemporarily illuminates onengine start-up and flasheswhen a driving condition activates thestability system.
The stability control off lighttemporarily illuminates onengine start-up and stays onwhen you turn the traction control systemoff.
When you turn the traction control systemoff or on, a message appears in theinformation display showing system status.
149EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTraction Control (If Equipped)