2018 FORD ECOSPORT Owners Manual

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico, Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
189EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance

E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441066
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]/A+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
190EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance

ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reachedby their website:
www.helminc.com
(Items in this catalog may be purchasedby credit card, check or money order.)
Obtaining a French Owner’sManual
French Owner’s Manual can be obtainedfrom your authorized dealer or bycontacting Helm, Incorporated using thecontact information listed previously in thissection.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration
(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford MotorCompany.
To contact NHTSA, you may callthe Vehicle Safety Hotlinetoll-free at 1-888-327-4236 (TTY:1-800-424-9153); go tohttp://www.safercar.gov; or writeto:
Administrator
1200 New Jersey Avenue,Southeast
Washington, D.C. 20590
You can also obtain otherinformation about motor vehiclesafety fromhttp://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
191EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance

Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
192EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance

FUSE BOX LOCATIONS
Battey Fuse Box
This fuse box in attached to the batterypositive terminal.
Engine Compartment Fuse Box
This fuse box is located in the enginecompartment.
Passenger Compartment Fuse Box
This fuse box is located behind the glovebox. To access the fuse box, do thefollowing:
1.Open the glove box and release theclips.
2.Remove the storage compartment.
Note:Any improper modification to theelectrical system can compromise thesafety of the vehicle, implying risk of fire orengine damage. For any clarifications orquestions, contact a Ford Distributor.
FUSE SPECIFICATION CHART
WARNINGS
Always disconnect the battery beforeservicing high current fuses.
To reduce risk of electrical shock,always replace the cover to thepower distribution box beforereconnecting the battery or refilling fluidreservoirs.
Your vehicle may not be equipped with allof the features listed in the fusing tables.This information describes all fusing for allavailable vehicle models.
193EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFuses

Engine Compartment Fuse Box
Protected componentsFuse amp ratingFuse
Engine cooling fan relay 2.60A1
Engine cooling fan relay 1.50A2
DC / AC inverter.40A3
ABS with Eletronic Stability Program(valves).40A4
Driver power seat.30A5
Front blower motor.40A6
Brake on/off Switch.10A7
194EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFuses

Protected componentsFuse amp ratingFuse
Moonroof.20A8
Rear washer.15A9Wiper.
A/C clutch relay.7.5A10
Power point coil.5A11Horn.Fuel pump.
Heated exterior mirrors.10A14
Rain sensor.5A15Rear washer.
Rear window wiper motor.10A16
Power point 1 (or cigar lighter).20A17
Power point 2.20A18
Not used.-19
Powertrain control module.20A20
Oxygen sensor heater.
15A21Catalyst monitor sensor.Canister purge valve.Variable camshaft timing solenoid valves.Vapor blocking valve.
A/C clutch control.
10A22
Fan control - on/off.Puller fan coil (1.0 L).Coolant pump control.Run / on water pump.Exhaust gas recirculation baypass solenoid.Variable oil pump control.Variable A/C compressor valve.All-wheel drive relay module (2.0 L).Active grille shutter.
For ignition coils (2.0 L).15A23For ignition coils (1.0 L).20A
Not used.-24
Subwoofer amplifier.15A25
195EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFuses

Protected componentsFuse amp ratingFuse
Provision for trailer tow wiring.20A26
Not used.-27
Left horn.10A28
Right horn.10A29
Heated Steering wheel.15A30
Temperature mass air flow sensor (2.0L).5A31
Body control module (battery voltage).30A32
ABS/eletronic stability program pump.60A33
Trailer tow module.50A34
Heated backlite.40A35
Starter.30A36
Positive temperature coefficient heater.40A37
Not used.-38
Not used.-39
Heated seats (climate control module).25A40
Subwoofer amplifier.15A41
Intercooler puller fan (1.0 L).7.5A42
Power window switch power switch times.30A46
Fuel pump.20A47
Not used.-48
Assisted direct start transmission fluidpump (stop/start) - power.20A49
Not used.-55
Electrical power assisted system module.5A56Powertrain control module.
Start / Stop - transmission fluid pump.10A57
Left hand blind spot monitor module.10A58Right hand blind spot monitor module.
196EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFuses