2018 CHRYSLER PACIFICA vin

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
11
CUSTOMER ASSISTANCE 673

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
676 CUSTOMER ASSISTANCE

Corrosion Protection........................542
Cruise Control (Speed Control) .................332
Cruise Light ........................206, 207, 208
Customer Assistance ........................672
Cybersecurity ............................ .563
Daytime Brightness, Interior Lights ..............101
Daytime Running Lights ......................94
Dealer Service ............................ .496
Defroster, Windshield ........................302
Delay (Intermittent) Wipers ...................102
Diagnostic System, Onboard ...................209
Dimmer Switch Headlight ...............................94
Dipsticks Oil (Engine) ............................494
Disable Vehicle Towing ..................... .482
Disposal Antifreeze (Engine Coolant) .................513
Disturb ................................. .665
Door Ajar ............................ .199, 200
Door Ajar Light ........................199, 200
Drag And Drop Menu .......................562
Driver ’s Seat Back Tilt ........................48 Driving
Through Flowing, Rising, Or Shallow Standing
Water .................................420
DVD Player (Video Entertainment System) .........617
Electric Brake Control System ..................215
Anti-Lock Brake System ....................214
Electric Parking Brake .......................313
Electric Remote Mirrors .......................91
Electronic Brake Control System Traction Control System ....................215
Electronic Speed Control (Cruise Control) .........330
Electronic Stability Control (ESC) ...............218
Electronic Throttle Control Warning Light .........199
Emergency, In Case Of Hazard Warning Flasher ...................425
Jacking ........................ .446, 448, 517
Jump Starting .......................... .475
Overheating ............................479
T owing ............................... .482
Emission

Control System Maintenance ............210
Engine ................................. .493
Air Cleaner ............................ .498
Block Heater ............................311
Break-In Recommendations .................312
12
INDEX 681

Clean Air............................. .551
Ethanol ...............................551
Filler Cap (Gas Cap) ..................... .404
Gasoline ...............................550
Materials Added ........................ .551
Methanol ............................. .551
Octane Rating ........................550, 555
Requirements .......................... .550
Specifications .......................... .555
Tank Capacity .......................... .555
Fuses .................................. .438
Garage Door Opener (HomeLink) ...............154
Gas Cap (Fuel Filler Cap) .....................404
Gasoline, Clean Air ........................ .551
Gasoline, (Fuel) ............................550
Gasoline, Reformulated ..................... .551
Gear Ranges ............................. .320
Glass Cleaning ............................546
Gross Axle Weight Rating .....................408
Gross Vehicle Weight Rating ...................407
GVWR ................................. .406Hazard
Driving Through Flowing, Rising, Or Shallow
Standing Water ..........................420
Hazard Warning Flashers .....................425
Headlights ................................94
Bulb Replacement ........................433
Cleaning ...............................543
High Beam/Low Beam Select Switch ...........94
Lights On Reminder .....................94, 97
Passing ............................. .94, 96
Replacing ............................. .433
Switch .................................94
Time Delay ..............................94
Washers ................................96
Head Restraints ............................82
Heated Mirrors ..........................89, 92
Heater, Engine Block ........................311
Hill Start

Assist ............................221
Hitches Trailer Towing .......................... .409
HomeLink (Garage Door Opener) ...............154
Hood Prop ...............................139
Hood Release ............................ .139
Hook, Coat ...............................167
12
INDEX 683

Hitches............................... .409
Minimum Requirements ....................413
Tips ................................. .417
Trailer And Tongue Weight ..................413
Wiring ............................... .416
Trailer Towing Guide ........................410
Trailer Weight ............................ .410
Transaxle Automatic ............................ .317
Operation ............................. .317
Transmission ............................. .319
Automatic ..........................319, 516
Maintenance ............................516
Transporting Pets ..........................300
Tread Wear Indicators .......................531
Turn Signals ........................94, 207, 435
Uconnect Theater ............................... .617
Uconnect Settings ..................... .31, 564
Uconnect 4C/4C Nav With 8.4-Inch Display ........591
Uconnect 4 With 7-Inch Display ................565
Uconnect Settings Customer Programmable Features ..........31, 564
Uconnect Voice Command ....................651 Umbrella Holder
.......................... .164
Uniform Tire Quality Grades ..................540
Universal Garage Door Opener (HomeLink) ........154
Universal Transmitter ........................154
Unleaded Gasoline ........................ .550
Untwisting Procedure, Seat Belt ................246
USB....................................616
Vacuum .................................147
Stow ‘n Vac ............................147
Vanity Mirrors .............................93
Vehicle Identification Number (VIN) .............548
Vehicle Loading ........................405, 524
Vehicle Modifications/Alterations .................5
Vehicle Storage ............................131
V iscosity

, Engine Oil ........................497
Voice Recognition System (VR) .................651
Warning Lights (Instrument Cluster Descriptions) . . . .202
Warnings And Cautions .......................5
Warranty Information .......................675
Washers, Windshield ........................494
Washing Vehicle .......................... .543
Water Driving Through ........................ .420
12
INDEX 691

VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.