2018 CHRYSLER PACIFICA HYBRID maintenance

NOTE:The hybrid has feature of periodic wake-up that
occurs every 21 days. This feature charges the 12V battery
from the high voltage battery. This will happen as long as
the high voltage battery remains above the minimum state
of charge. Refer to “Starting The Vehicle” in “Starting And
Operating” for further information.
CAUTION!
Before removal of the positive and negative terminals
to the battery, wait at least a minute with ignition
switch in the OFF position and close the drivers door.
When reconnecting the positive and negative terminals
to the battery be sure the ignition switch is in the OFF
position and the drivers door is closed.
BODYWORK
Protection From Atmospheric Agents
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants, road
surfaces on which the vehicle is operated, extreme hot or cold weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody protec-
tion.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion resis-
tance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
The most common causes are:
•
Road salt, dirt and moisture accumulation.
• Stone and gravel impact.
• Insects, tree sap and tar.
• Salt in the air near seacoast localities.
• Atmospheric fallout/industrial pollutants.
Body And Underbody Maintenance
Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone breakage
than glass headlights.
486 SERVICING AND MAINTENANCE

Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution followed
by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Preserving The Bodywork
Washing
•Wash your vehicle regularly. Always wash your vehicle
in the shade using Mopar Car Wash, or a mild car wash
soap, and rinse the panels completely with clear water.
• If insects, tar, or other similar deposits have accumulated
on your vehicle, use Mopar Super Kleen Bug and Tar
Remover to remove.
• Use a high quality cleaner wax, such as Mopar Cleaner
Wax to remove road film, stains and to protect your
paint finish. Take care never to scratch the paint.
• Avoid using abrasive compounds and power buffing
that may diminish the gloss or thin out the paint finish.
CAUTION!
• Do not use abrasive or strong cleaning materials such
as steel wool or scouring powder that will scratch
metal and painted surfaces.
•
Use of power washers exceeding 1,200 psi (8,274 kPa)
can result in damage or removal of paint and decals.
Special Care
• If you drive on salted or dusty roads or if you drive near
the ocean, hose off the undercarriage at least once a
month.
• It is important that the drain holes in the lower edges of
the doors, rocker panels, and trunk be kept clear and
open.
• If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
• If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The cost
of such repairs is considered the responsibility of the
owner.
8
SERVICING AND MAINTENANCE 487

•If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
• If a lot of driving is done on gravel roads, consider mud
or stone shields behind each wheel.
• Use Mopar Touch Up Paint on scratches as soon as
possible. An authorized dealer has touch up paint to
match the color of your vehicle.
INTERIORS
Seats And Fabric Parts
Use Mopar Total Clean to clean fabric upholstery and
carpeting.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in closed
areas they may cause respiratory harm.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical solvents
or abrasive cleaners. This will weaken the fabric. Sun
damage can also weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the vehicle
to wash them. Dry with a soft cloth.
Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
WARNING!
A frayed or torn belt could rip apart in a collision and
leave you with no protection. Inspect the belt system
periodically, checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately. Do not
disassemble or modify the system. Seat belt assemblies
must be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing, etc.).
488 SERVICING AND MAINTENANCE

Plastic And Coated Parts
Use Mopar Total Clean to clean vinyl upholstery.
CAUTION!
•Direct contact of air fresheners, insect repellents,
suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.
• Damage caused by these type of products may not be
covered by your New Vehicle Limited Warranty.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may be used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth.
2. Dry with a soft cloth.
Leather Parts
Mopar Total Clean is specifically recommended for leather
upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and Mopar
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
Application of a leather conditioner is not required to
maintain the original condition.
NOTE: If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye transfer
more so than darker colors. The leather is designed for easy
cleaning, and FCA recommends Mopar total care leather
cleaner applied on a cloth to clean the leather seats as
needed.
8
SERVICING AND MAINTENANCE 489

CAUTION!
Do not use Alcohol and Alcohol-based and/or Ketone
based cleaning products to clean leather seats, as
damage to the seat may result.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis with
Mopar Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equipped
with electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instruments
that may scratch the elements.
When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
490 SERVICING AND MAINTENANCE

▫General Information .....................584
▫ Additional Information ...................584 
CD/DVD DISC MAINTENANCE ............585
10
MULTIMEDIA 505

Register (4C/4C NAV)
To unlock the full potential of SiriusXM Guardian in your
vehicle, you must activate your SiriusXM Guardian ser-
vices.
1. Press the Apps icon on the bottom of your in-vehicletouchscreen.
2. Select the Activate Services icon from your list of apps.
3. Select “Customer Care” to speak with a SiriusXM Guardian Customer Care agent who will activate ser-
vices in your vehicle, or select “Enter Email” to activate
on the web.
• U.S. residents visit: www.siriusxm.com/guardian.
• Canadian residents visit: www.siriusxm.ca/guardian.
Vehicle Health Report/Alert (4C/4C NAV)
Your vehicle will send you a monthly email report, which
summarizes the performance of your vehicle’s key systems
so you can stay on top of your vehicle’s maintenance needs
if you are registered for SiriusXM Guardian. Your vehicle
will also send you Vehicle Health Alerts when it detects
issues with its key systems that need your attention. For
further information, refer to your owner ’s manual.
Mobile App (4C/4C NAV)
You’re only a few steps away from using remote com-
mands and sending a destination from your phone to your
vehicle.
To use the Uconnect Mobile App:
•Once you have registered your SiriusXM Guardian
services, download the Uconnect App to your mobile
device. Use your Owner Account login and password to
open the app.
Mobile App
10
MULTIMEDIA 579

SiriusXM Guardian services support:
•U.S. residents visit siriusxm.com/guardian or call:
1-844-796-4827
• Canadian residents visit www.siriusxm.ca/guardian or
call: 1-877-324-9091
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth, wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high. NOTE:
If you experience difficulty in playing a particular
disc, it may be damaged, (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 585