2018 CHRYSLER PACIFICA HYBRID maintenance

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
588 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
592 CUSTOMER ASSISTANCE

About Your Brakes........................ .492
Adaptive Cruise Control (ACC) (Cruise Control) . . . .297
Additives, Fuel ........................... .495
Adjust Down .................................73
Forward ................................73
Rearward ...............................73
Up....................................73
AirBag ................................ .231
Air Bag Operation ....................... .233
Air Bag Warning Light .................230, 234
Driver Knee Air Bag ..................... .240
Enhanced Accident Response .............246, 428
Event Data Recorder (EDR) .................428
FrontAirBag .......................... .234
If A Deployment Occurs ....................245
Knee Impact Bolsters ..................... .240
Maintaining Your Air Bag System .............247
Redundant Air Bag Warning Light ............231
Side Air Bags .......................... .240
Transporting Pets ....................... .271
Air Bag Light ...................... .173, 230, 272
Air Bag Maintenance ....................... .247
Air Cleaner, Engine (Engine Air Cleaner Filter) ......440
Air Conditioning Filter ...................119,443 Air Conditioning, Operating Tips
...............118
Air Conditioning, Rear Zone ...................114
Air Conditioning System .....................110
Air Filter ............................... .440
Air Pressure, Tires ......................... .472
Alarm Arm The System ..........................54
Disarm The System ........................54
Alarm (Security Alarm) ..................... .176
Alterations/Modifications, Vehicle ................6
Antifreeze (Engine Coolant) ................454, 498
Disposal .............................. .457
Anti-Lock Brake System (ABS) .................188
Anti-Lock Warning Light .....................177
Ashtray ................................ .149
Assist, Hill Start .......................... .195
Audio
Systems (Radio) ...................... .506
Automatic Dimming Mirror ....................89
Automatic Headlights ........................96
Automatic Temperature Control (ATC) ............110
Automatic Transaxle ....................... .286
Automatic Transmission ..................... .461
Adding Fluid ....................... .461, 501
Fluid Change .......................... .461
Fluid Level Check .....................460, 461
594 INDEX

Chart, Tire Sizing.......................... .463
Check Engine Light (Malfunction Indicator Light). . . .185
Checking Your Vehicle For Safety ...............271
Checks, Safety ............................ .271
Child Restraint ........................... .248
Child Restraints Booster Seats ........................... .253
Center Seat LATCH ...................... .260
Child Restraints ........................ .248
Child Seat Installation ..................263, 265
How To Stow An Unused ALR Seat Belt ........261
Infants And Child Restraints ................251
Lower Anchors And Tethers For Children .......255
Older Children And Child Restraints ...........252
Seating Positions ........................ .254
Using The Top Tether Anchorage .............267
Clean Air Gasoline ........................ .494
Cleaning Wheels ............................... .480
Climate Control ........................... .103
Manual ............................... .103
Coat Hook .............................. .144
Compact Disc (CD) Maintenance ................585
Compact Spare Tire ........................ .478Connector
UCI ................................. .535
Universal Consumer Interface (UCI) ...........535
Contract, Service .......................... .590
Coolant Pressure Cap (Radiator Cap) .............456
Cooling System ........................... .453
Coolant Capacity ........................ .498
Coolant Level .......................... .457
Disposal Of Used Coolant ..................457
Drain, Flush, And Refill ....................454
Inspection ......................... .454, 457
Pressure Cap ........................... .456
Radiator Cap .......................... .456
Selection

Of Coolant (Antifreeze) .......454, 498, 499
Corrosion Protection ....................... .486
Cruise Control (Speed Control) .................297
Cruise Light .......................... .182, 183
Customer Assistance ....................... .588
Cybersecurity ............................ .507
Daytime Brightness, Interior Lights ..............100
Daytime Running Lights ....................93, 94
Dealer Service ............................ .438
Defroster, Windshield ....................... .273
596 INDEX

Delay (Intermittent) Wipers...................101
Diagnostic System, Onboard ...................184
Dimmer Switch, Headlight .....................93
Dipsticks Oil (Engine) ........................... .436
Disabled Vehicle Towing .....................425
Disposal Antifreeze (Engine Coolant) .................457
Do Not Disturb ........................... .582
Door Ajar ............................... .176
Door Ajar Light ........................... .176
Door Locks Key Fob Emergency Key ....................42
Door Opener, Garage ....................... .134
Driver’s Seat Back Tilt ........................68
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .375
DVD Player (Video Entertainment System) .........536
Electrical Outlet, Auxiliary (Power Outlet) .........144
Electric Parking Brake ...................... .281
Electric Remote Mirrors .......................91
Electronic Brake Control System ................189
Anti-Lock Brake System ....................188 Traction Control System
....................189
Electronic Speed Control (Cruise Control) .........294
Electronic Stability Control (ESC) ...............192
Electronic Throttle Control Warning Light .........175
Emergency, In Case Of Hazard Warning Flasher ...................378
Jacking ........................ .400, 401, 461
Jump Starting .......................... .418
Overheating ........................... .423
Towing ............................... .425
Emission Control System Maintenance ............185
Engine Air Cleaner ............................ .440
Break-In Recommendations .................281
Checking Oil Level ...................... .436
Compartment .......................... .435
Compartment Identification .................435
Coolant
(Antifreeze) ..................... .499
Cooling .............................. .453
Exhaust Gas Caution ...................271, 497
Fuel Requirements ....................... .494
Oil ........................... .438, 498, 499
Oil Filter .............................. .440
Oil Selection ........................ .439, 498
Overheating ........................... .423
12
INDEX 597

Side Marker........................ .387, 388
SmartBeams .............................95
Tire Pressure Monitoring (TPMS) ..........180, 207
Traction Control ........................ .194
Turn Signal ....................93, 182, 274, 387
Warning (Instrument Cluster Description) . . . .174, 182
Load Floor, Cargo ......................... .134
Loading Vehicle ....................... .134, 370
Tires................................. .467
Load Shed Battery Saver Mode ...................... .170
Battery Saver On ........................ .170
Electrical Load Reduction ...................170
Intelligent Battery Sensor ...................170
Low Tire Pressure System .....................207
Lubrication, Body ......................... .445
Luggage Rack (Roof Rack) ....................150
Lug Nuts ............................... .492
Maintenance Free Battery .....................437
Maintenance Schedule ...................... .431
Malfunction Indicator Light (Check Engine) ........185
Manual, Service ........................... .592
Map/Reading Lights .........................98
Marker Lights, Side ........................ .387Master Cylinder (Brakes)
.....................459
Memory Feature (Memory Seat) .................68
Memory Seat ..............................68
Memory Seats And Radio .....................68
Methanol ............................... .495
Mirrors ..................................89
Automatic Dimming .......................89
Electric Remote ...........................91
Exterior Folding ..........................92
Heated ............................. .89, 92
Outside ............................. .89, 90
Rearview ........................... .89, 378
Vanity .................................93
Modifications/Alterations, Vehicle ................6
Monitor, Tire Pressure System ..................207
Mopar

Parts ............................. .591
Multi-Function Control Lever ...................93
New Vehicle Break-In Period ..................281
Occupant Restraints ........................ .213
Octane Rating, Gasoline (Fuel) ..............494, 499
Oil, Engine ........................... .438, 499
Capacity .............................. .498
Change Interval ........................ .438
12
INDEX 601

Rear Air Conditioning.......................114
Rear Camera ......................... .360, 363
Rear Cross Path ........................... .202
Rear ParkSense System ...................316, 324
Rear Seat, Folding ...........................68
Rearview Mirrors ...........................89
Reclining Front Seats .........................69
Recreational Towing ........................ .372
Reformulated Gasoline ...................... .494
Release, Hood ............................ .126
Reminder, Lights On .........................93
Reminder, Seat Belt ........................ .214
Remote Control Starting System ...........................49
Remote Keyless Entry Arm The Alarm ..........................54
Disarm The Alarm ........................54
Key Fob Battery Replacement .................42
Programming Additional Key Fobs .............53
Remote Battery Replacement .................42
Remote Sound System (Radio) Controls ...........534
Remote Starting Exit Remote Start Mode .....................51
Uconnect Customer Programmable Features . . .51, 526
Uconnect Settings ..................... .51, 526Remote Starting System
.......................49
Replacement Bulbs ........................ .384
Replacement Keys ...........................53
Replacement Tires ......................... .476
Reporting Safety Defects .....................591
Restraint, Head .............................83
Restraints, Child .......................... .248
Roof Rack (Luggage Rack) ....................150
Rotation, Tires ............................ .483
Safety Checks Inside Vehicle ...................272
Safety Checks Outside Vehicle .................274
Safety Defects, Reporting .....................591
Safety, Exhaust Gas ........................ .271
Safety Information, Tire ..................... .461
Safety Tips .............................. .271
Schedule, Maintenance ...................... .431
Seat Belt Adjustable Upper Shoulder Belt Anchorage ......219
Automatic

Locking Retractor (ALR) ...........226
Energy Management Feature ................226
Lap/Shoulder Belt Operation ................217
Lap/Shoulder Belts ...................... .215
Lap/Shoulder Belt Untwisting ...............219
Pregnant Women ........................ .225
12
INDEX 603

Seat Belt Extender....................... .225
Seat Belt Pretensioner .....................226
Seat Belt Reminder ...................... .214
Seat Belt Maintenance ...................... .488
Seat Belt Reminder ........................ .214
Seat Belts ............................ .214, 272
Adjustable Shoulder Belt ...................219
Adjustable Upper Shoulder Anchorage .........219
Child Restraint ......................... .248
Extender .............................. .225
Front Seat ...................... .214, 215, 217
Inspection ............................. .272
Operating Instructions .....................217
Pregnant Women ........................ .225
Pretensioners .......................... .226
Rear Seat ............................. .215
Reminder ............................. .173
Untwisting Procedure .....................219
Seats .............................. .68, 73, 74
Adjustment ....................... .68, 70, 73
Easy Entry ..............................68
Heated ............................. .68, 74
Memory ................................68
Power .................................72
Rear Folding .............................68 Reclining
...............................69
Seatback Release ...................... .68, 70
Tilting .............................. .68, 70
Vented .................................68
Ventilated ...............................68
Security Alarm ........................... .176
Arm The System ..........................54
Disarm The System ........................54
Selection Of Coolant (Antifreeze) ...............499
Sentry Key Key Programming .........................53
Sentry Key Replacement ......................53
Service Assistance ......................... .588
Service Contract .......................... .590
Service
Manuals .......................... .592
Shoulder Belts ............................ .215
Side View Mirror Adjustment ...................89
Signals, Turn .....................93, 182, 274, 387
Siri .................................... .581
SiriusXM Guardian Vehicle Health Alert ...................... .579
SmartBeams ...............................95
Snow Chains (Tire Chains) ....................482
Snow Tires .............................. .478
Spare Tire ............................ .478, 480
604 INDEX