GETTING TO KNOW YOUR VEHICLE
CONTENTS
HIGH VOLTAGE BATTERY ..................18
HIGH VOLTAGE CHARGING OPERATION ......20
▫ SAE J1772 Charging Inlet ..................20
▫ AC Level 1 Charging (120V, 15 Amp) ..........21
▫ AC Level 2 Charging (240V, 30 Amp) ..........31
▫ Charging Times .........................32
▫ Vehicle Charge Indicators ..................33
▫ Hybrid Electric Pages .....................35
KEYS .................................38
▫ KeyFob..............................38
IGNITION SWITCH .......................46
REMOTE STARTING SYSTEM — IF EQUIPPED . . .49
▫ Remote Start Cancel Message — If Equipped ....50
▫ How To Use Remote Start ..................50 ▫
To Enter Remote Start Mode ................51
▫ To Exit Remote Start Mode Without Driving
The Vehicle ...........................51
▫ To Exit Remote Start Mode And Drive
The Vehicle ............................51
▫ Remote Start Comfort Systems — If Equipped . . .51
▫ Remote Start Windshield Wiper De–Icer Activation
— If Equipped ..........................52
▫ General Information .....................52
SENTRY KEY ............................52
▫ Customer Key Programming ...............53
▫ Replacement Keys .......................53
▫ General Information .....................53
VEHICLE SECURITY ALARM — IF EQUIPPED . . .53
▫ Rearming Of The System ..................543
NOTE:If the vehicle is plugged in outside of the charging
schedule set in the Uconnect 4C radio, the vehicle’s battery
will not charge. Charging will only begin immediately if
the vehicle is plugged in within the time and day of the
week set in the schedule. Otherwise, charging will auto-
matically begin when the selected charge time/day of the
week occurs or whenever the vehicle is plugged in with no
charge schedule set.
If the vehicle is turned off outside of the charging window,
a radio pop-up message will be displayed, which provides
an option to begin charging the vehicle immediately. The
pop-up message asks the driver if they would like to
“Charge Now?” and provides other information, including
the next charging schedule start time and estimated time to
charge the battery to 100%. If within one hour of selecting
“Yes,” the vehicle is connected to a powered EVSE, the
vehicle will immediately begin to charge (temporarily
ignoring any set charge schedule). To fully deactivate the
charge schedule, refer to the “Charging Schedule” feature
within the “Hybrid Electric Pages” App.
The charging schedule can also be overridden if the EVSE
is plugged in, unplugged, and then plugged in a second
time to the vehicle. This “double plugged-in” feature will
override the schedule that is set in the radio, and begin charging the vehicle immediately. The double plug se-
quence must be completed within ten seconds for it to
override the programed schedule.
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system.
The Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature if equipped.
NOTE:
The key fob may not be found if it is located next to
a mobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
This system allows you to lock or unlock the doors and
liftgate, activate the Panic Alarm, optional power liftgate,
left power sliding door, and right power sliding door from
distances up to approximately 66 ft (20 m) using a hand-
held key fob. The key fob does not need to be pointed at the
vehicle to activate the system.
38 GETTING TO KNOW YOUR VEHICLE
5. Align the back cover into its original position and snapit back in place by pushing it against the fob until it is
seated all around.
Programming Additional Key Fob
If you do not have a programmed key fob, contact your
authorized dealer for details.
Request For Additional Remote Controls
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position. Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE:
When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
KeySense Features — If Equipped
This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to determine
the driving experience for other drivers of the vehicle. The
vehicle settings are protected by a unique 4-digit PIN,
which the vehicle owner creates when accessing the spe-
cific settings for the first time.
This feature also has additional features that are always
enabled when the specific key is in use that cannot be set
by the vehicle owner. While this specific key fob is in use,
the vehicle will respond accordingly to the customized
44 GETTING TO KNOW YOUR VEHICLE
WARNING!(Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the RUN mode. A child could operate power
windows, other controls, or move the vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
NOTE: If the brake is pressed and the ignition is placed in
the RUN position with an EVSE connected to the vehicle,
the instrument cluster will not display the Ready state.
When the Electric Vehicle Supply Equipment (EVSE) is
unplugged from the vehicle, the vehicle will go into the
“Ready” state. If the vehicle is not shifted out of Park 30
minutes after being unplugged, the vehicle will disable the
“Ready” state. After an additional 30 minutes with no
change in Ignition status, the Ignition shall go to OFF and the vehicle shall power down. For further information,
refer to
Starting The Engine inStarting And Operating
for further information,
REMOTE STARTING SYSTEM — IF EQUIPPED
NOTE: Remote start on Hybrid while plugged in may
not always start the engine.
This system uses the key fob to start the vehicle
conveniently from outside the vehicle while still
maintaining security. The system has a range of
328 ft (100 m).
The Remote Starting System also activates the Climate
Control, vented seats (if equipped) in temperatures above
80° F (26.7° C), the optional heated seats, optional heated
steering wheel, optional heated mirrors and rear defroster
in temperatures below 40° F (4.4° C).
NOTE:
• Obstructions between the vehicle and key fob may
reduce this range.
• While plugged in the remote start feature for the vehicle
may not always start the engine.
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GETTING TO KNOW YOUR VEHICLE 49
Remote Start Cancel Message — If Equipped
The following messages will display in the instrument
cluster if the vehicle fails to remote start or exits remote
start prematurely:
•Remote Start Cancelled — Door Open
(Prior to remote start attempt)
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — Liftgate Open
• Remote Start Cancelled — Time Expired
• Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is placed in
the ON/RUN position.
How To Use Remote Start
All of the following conditions must be met before the
vehicle will remote start:
• Gear Selector in PARK
• Doors closed
• Hood closed
• Liftgate closed •
Hazard switch off
• Brake switch inactive (brake pedal not pushed)
• 12 volt battery at an acceptable charge level
• Key fob PANIC button not pushed
• System not disabled from previous remote start event
• Vehicle alarm system indicator flashing
• Ignition in STOP/OFF position
• Fuel level meets minimum requirement
• MIL lamp is OFF, Vehicle is in propulsion system active
WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
50 GETTING TO KNOW YOUR VEHICLE
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
turn signals will flash twice, and the horn will chirp twice.
Then the vehicle will start, and the vehicle will remain in
the Remote Start mode for a 15-minute cycle.
NOTE:
•The vehicle can be started two consecutive times (two
15-minute cycles) from the key fob. However, the igni-
tion must be placed in the ON/RUN position before any
additional remote start requests can be received.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window operation is disabled when
the vehicle is in the Remote Start mode.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the Remote Start button one time or allow
the remote start cycle to complete the entire 15-minute
cycle.
In addition, the ignition can be cycled to the Run Propul-
sion System Available position by pressing the ignition switch with the key fob in the vehicle, and then pressing
the ignition switch one more time to cycle the ignition
mode to
OFF.
NOTE: To avoid unintentional shutdowns, the system will
disable the one time push of the Remote Start button for
two seconds after receiving a valid Remote Start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the Climate Control,
vented seats (if equipped) are also activated in tempera-
tures above 80° F (26.7° C), and the optional heated seats,
and optional heated steering wheel in temperatures below
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GETTING TO KNOW YOUR VEHICLE 51
40° F (4.4° C). These features will stay on through the
duration of Remote Start or until the ignition switch is
cycled to the ON/RUN position.
Remote Start Windshield Wiper De–Icer Activation
— If Equipped
When Remote Start is active and the outside ambient
temperature is less than 40° F (4.4° C), the Windshield
Wiper De-Icer will be enabled. Exiting Remote Start will
resume previous operation, except if the Windshield Wiper
De-Icer is active. The Windshield Wiper De-Icer timer and
operation will continue.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
operation by disabling the vehicle. The system does not
need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system prevents unauthorized vehicle operation by
only allowing key fobs programmed to the vehicle to start
and operate the vehicle.
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
52 GETTING TO KNOW YOUR VEHICLE
NOTE:
•Once a heat setting is selected, heat will be felt within
two to five minutes.
• The vehicle must be running for the heated seats to
operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the heated
seats can be programmed to come on during a remote start.
This feature can be programmed through the Uconnect
system. Refer to “Uconnect Settings” in “Multimedia” for
further information.
WARNING!
• Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion or other physical condition must exercise care
when using the seat heater. It may cause burns even
at low temperatures, especially if used for long
periods of time.
(Continued)
WARNING! (Continued)
•Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting in a
seat that has been overheated could cause serious burns
due to the increased surface temperature of the seat.
Ventilated Seats — If Equipped
Located in the first row seat cushions are small fans that
draw the air from the passenger compartment and move
air through fine perforations in the seat cover to help keep
the driver and front passenger cooler in higher ambient
temperatures. The fans operate at two speeds, HI and LO.
The front ventilated seats control buttons are located
within the climate or controls screen of the touchscreen.
• Press the ventilated seat button
once to choose HI.
•Press the ventilated seat buttona second time to
choose LO.
• Press the ventilated seat buttona third time to turn
the ventilated seat OFF.
NOTE: The vehicle must be running for the ventilated
seats to operate.
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GETTING TO KNOW YOUR VEHICLE 75