2018 AUDI Q5 Owners Manual

individual tires. If the pressure changes in one or
more tires, this is indicated in the instrument
cluster display with an indicator light
[IJ and a
message . If only one tire is affected, the location
of that tire will be indicated.
The tire pressures must be stored in the Infotain­ ment system again each time the pressures
change (switching between partial and full load
pressure) or after changing or replacing a tire on
your vehicle
¢ page 343 . The tire pressure moni­
toring system only monitors the tire pressure you
have stored. Refer to the tire pressure label for
the recommended tire pressure for your vehicle
¢ page 335, fig. 269.
Tire tread circumference and vibration character­
istics can change and cause a tire pressure warn­
ing if:
- the tire pressure in one or more tires is too low
- the tires have structural damage
- the tire was replaced or the tire pressure was
changed and it was not stored
¢ page 343
- tires that are only partially used are replaced
with new tires
Indicator lights
[IJ-loss of pressure in at least one tire¢,&. .
Check the tires and replace or repair if necessary.
Check/correct the pressures of all four tires and
store the pressure again in the Infotainment sys­
tem
¢ page 343 .
mm (Tire Pressure Monitoring System) Tire
pressure: malfunction! See owner's manual.
If
mm appears after switching the ignition on or
while driving and the
[IJ indicator light in the in­
strument cluster blinks for approximately one minute and then stays on, there is system mal­
function . Try to store the correct tire pressures
~ page 343 . In some cases , you must drive for
several minutes after storing the pressures until
the indicator light turns
off. If the indicator light
does turn off or turns on again after a short peri­
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
~ have the malfunction corrected. .... N ,..._
N ..... 0 <( 0 00
Wheels
A WARNING
--- If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking maneu­
vers. Stop as soon as possible and check the
tires and their pressure.
- The driver is responsible for maintaining the
correct tire pressure. You must check the
tire pressure regularly .
- Under certain conditions (such as a sporty
driving style, winter conditions or unpaved
roads), the tire pressure monitoring system
indicator may be delayed.
@ Tips
- The tire pressure monitoring system can al­
so stop working when there is an ESC mal­
function.
- Using snow chains may result in a system
malfunction.
- The tire pressure monitoring system in your
Audi was calibrated with
"Audi Original
Tires"~ page 332. Using these tires is rec­
ommended.
Storing tire pressures
App lies to: vehicles wi th Tir e Pr essure Mo nito ring Syste m in­
dica tor
If the tire pressure changes or a tire is replaced ,
it must be confirmed in the Infotainment sys­ tem .
.. Before storing the tire pressures, make sure the
tire pressures of all four tires meet the speci ­
fied values and are adapted to the load
¢page 335 .
.. Switch the ignition on .
.. Select in the Infotainment system: I MENU ! but­
ton
> Vehicle > Service & checks > Tire pres­
sure monitoring
> Store tire pressure > Yes,
store now.
(D Tips
Do not store the tire pressures if snow chains
are installed .
343

Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi­
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au­
thorized Service Facility . Read and follow the in­
structions for use on the packaging .
A WARNING
-Using cleaning and care products incorrectly
can be dangerous to your health.
- Always store clean ing and care products out
of reach of children to reduce the r isk of poi­
son ing.
@ For the sake of the environment
- Preferab ly purchase environmenta lly-friend­
l y cleaning products.
- Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve­
h icle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, r inse
off heavy deposits with
p lenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a microfiber cloth.
A lso, wash the underside of yo ur vehicle once
road sa lt stops being used for the season .
Pressure washers
When washing your veh icle w ith a pressure wash­
er , al ways fo llow the operating instructions pro­
vided with the press ure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
344
seals on the side windows, doors, lids or the sun­
roof* or at tires, rubber hoses, insulating materi ­
a l, sensors* or camera lenses* . Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozz les or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °() .
Automatic car washes
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshie ld wipers are
off . Follow instruc ­
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicl e starting from the top and work­
in g down using a soft sponge or cl eaning br ush.
Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove dust and large part icles from you r vehi ­
cle. Insects, grease spots and fingerprints are
best removed with a special cleaner for matte
finish paint .
Apply t he product using a microfiber cloth. To
avoid damaging th e paint surface, do not use too
much pressure.
R inse the vehicl e thoroughly with wate r. Then
clean using a neutra l shampoo and a soft micro­
f iber cloth .
Rinse the vehicl e thoroughly again and let it air
dry. Remove any water residue using a chamois.
A WARNING
-Only wash the vehicle when the ignition is
off and follow the instructions from the car
-

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wash operator to reduce the risk of acci­
dents.
- To reduce the risk of cuts, protect yourself
from sharp metal components when wash­ ing the underbody or the inside of the wheel
housings.
- After washing the vehicle, the braking effect may be delayed due to moisture on the
brake rotors or ice in the winter . This in­
creases the risk of an accident. The brakes
must be dried first with a few careful brake
applications.
@ Note
- If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding
function.
- To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be­
tween the guide rails in the car wash.
- To reduce the risk of damage, compare the
height and width of your vehicle with the
Care and cleaning
height and width of the inside of the car
wash .
- T o reduce the risk of paint damage, do not
wash the vehicle in direct sunlight .
- To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges or similar items .
- Matte finish painted vehicle components:
- To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
- Never use protective wax. It can destroy
the matte finish effect .
- Do not place any stickers or magnetic
signs on vehicle parts painted with matte
finish paint. The paint could be damaged
when the stickers or magnets are re­
moved.
@ For the sake of the environment
Only wash the vehicle in facilities specially de­
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle
components, refer to the following tables. The
information contained there is simply recom­
mendations. For questions or for components that
are not listed, consult an authorized Audi
dealer or authorized Audi Service Facility. Also
follow the information found
in ¢.&. .
Exterior cleaning
Component Situation Solution
Windshield wiper
Deposits soft cloth with glass cleaner, ¢ page 52
blades
Headlights/
Deposits Soft sponge with a mild soap solution3>
Tail lights
Sensors/
Deposits Sensors: soft cloth with a solvent-free cleaning solution
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning
solution
Snow/ice Hand brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
345

Care and cleaning
Component Situation Solution
Exhaust tail pipes
Road salt Water, cleaning solution suitab le for stainless steel, if nee-
essary
Decorative parts/ Deposits Mild
soap solution al, a cleaning solution suitab le for stain-
trim less stee l, if necessary
Paint Paint damage Refer to t he paint number on the vehicle data label, repair
with touch up
paint ~ page 369
Spilled fuel Rinse
with water immediately
Surface rust Rust remover, then protect with hard wax; for questions,
consult an author ized Audi dealer or authorized Aud i Serv-
i ce Facility.
Corros ion Have it removed by an authori zed Aud i dea ler or author-
ized Audi Service Fac ility.
Water no longer Pr
otect with hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Treat wit h suitable polish; then apply paint protectant if
pa int has been pro- the polish that was used does not contain any protectant
tected/paint looks
poor
Deposits such as in- Dampen w ith water immediately and remove with a micro-
sects, bird dropp ings, f iber cloth
tree sap and road salt
Grease -based con- Remove immediately with a mild soap solution
al and a
taminants such as soft cloth
cosmetics or sunb lock
Carbon parts Deposi ts clean the same way as painted parts ~ page 344
Decorative decals Deposits Soft sponge with a mild soap solutiona l
•> Mi ld soap so lution: maxim um two tablespoo ns o f neu tra l s oap in 1 quart (1 lite r) of water
Interior cleaning
Component Situation Solution
Window glass
Deposits Glass cleaner, then wipe dry
Decorative parts/ Deposits Mild soap so lution al
trim
Plastic parts
Deposits Damp clo1th
Heavier deposits Mild soap solution
al, detergent-free p lastic clean ing solu-
tion, if necessary
Display s/instru-Deposi ts Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a m ild soap solutional
Safety belts Deposits Mild
soap so lution a l, allow to dry before letting them re -
tract
346

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Care and cleaning
Component Situation Solution
T ex tile s,
Deposits adhering to Vacuum cleaner
art ifi ci al l eat her, the surface
A lcan tara Water-based deposits Absorbent cloth and mild soap solutiona>
such
as coffee, tea,
b lood, etc.
O il-based deposits Apply a m ild soap solution
al, blot away the dissolved o il or
such as oil, make-up, dye, treat afterward with water, if necessary
etc.
Special deposits such
Special stain remover, blot with absorbent material, treat
as ink, nail polish, la-afterward with mild soap solution, if necessary
a)
tex paint, shoe pol-
ish, etc.
Natu ral leathe r Fresh stains Cotton cloth with a mi
ld soap so lution a>
Water-based deposits Fresh stains : absorbent cloth
such as coffee, tea, Dried stains: stain remover suitable for leather
b lood , etc.
Oi l-based deposits Fresh stains: absorbent cloth and stain remover suitable
such as oil, make-up, for leather
etc . Dried stains: oil clean ing spray
Special deposits such Spot
remove r suitable for leather
as ink, nai l polish, la-
tex paint, shoe pol-
ish, etc.
Care Regula rly apply cond it ion ing cream that p rotects from
lig ht and penet rates into the mater ia l. Use specia l co lored
conditioning cream, if necessary.
Carbon p art s Deposits clean the same way as plast ic parts
a) Mi ld soap solution: maximum two tablespoons of neutral soap in 1 quar t (1 liter) of water
.8, WARNING
The windsh ie ld may not be trea ted with wa ­
ter-repelling windshield coating agents. Un ­
favorable conditions such as wetness, dark ­
ness, or low sun can result in increased glare .
Wiper blade chatter is also possible.
@ Note
- Headlights /tail light s
-Never clean headlights or tail lights with a
dry clot h or sponge.
- Do not use any cleaning product that con­
tains alcohol, because they could cause
cracks to form .
-Wheels
-
- Never use any pa int polish or other abra­
sive materials .
- Damage to the protect ive layer o n the
rims such as stone ch ips or scratches must
be repaired immediately .
-Cam era lenses
- Neve r use warm or hot wa ter to remove
snow or ice from the camera lens . This
could ca use the lens to crack .
- Neve r use ab rasive cleaning m ate rials or
a lcohol to clean the camera lens . This
could ca use scratches and cracks .
-Door window s
-Remove snow and ice on windows and ex-
terior mirrors w ith a plast ic scraper . To
347

Care and cl eaning
avoid scratches, move the scraper on ly in
one direction and not back and forth.
- Never remove snow o r ice from door win­
dows and mirrors using warm or hot water
because this could cause cracks to form .
- To avoid damage to the rear w indow de­
fogger, do not apply any stickers on the heating wires on the inside of the window .
-Deco rati ve parts /trim
- Never use chrome care or cleaning prod-
ucts.
- Paint
-To red uce the risk of scratches, the vehicle
must be free of dirt and dus t before pol­
ishing or waxing .
- To prevent pa int damage, do not pol ish or
w ax the veh icle in dire ct sunlight.
- To red uce the risk of pa int damage, do not
polish away rust spots.
- Remove cosmetics and sunscreen immedi­
a tely
-these could damage the p aint.
- Displays /instrument cluster
- Make sure that the instrument cluster is
switched off and
has cooled off before
cleaning it.
- Displays, the instrument cluster and the
trim surrounding it must not be cleaned
w ith dry cleaning methods beca use they
cou ld become scratched.
- Make sure no fluids enter the spaces be­
tween the instrument cluster and the
trim, because that could cause damage.
- Controls
- Make sure tha t no fluids enter the con-
trols, because this could ca use damage.
- Safety belts
- Do not remove the safety belts to clean
them .
- N ever clean sa fe ty belts o r their compo­
nents chemically or wi th cor rosive fl uids
or so lvents and neve r allow sharp objects
to come into contact w ith the sa fety belts.
Th is could cause damage to the belt web­
bing.
- If there is damage to the webbing, the
connect ions, the retractors or the b uck les,
348 have them replaced by an authorized Aud
i
dealer or authorized Aud i Serv ice Facility.
- Te xtile s/artificial leather/ Alcantara
- Never treat art ificial leather/ A lcantara
with leathe r ca re products, solvents, floor
polish, shoe polish, spot remove o r similar
p roducts.
- Have a spec ialist remove stubborn stains
to prevent damage .
- Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
- Do not turn on the seat heating* to dry the
seat .
- Objects w ith sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface .
- Open hook and loop fastene rs, for exam­
p le on clothing, can damage seat covers .
Make sure hook and loop fastene rs a re
closed.
- Natural l eather
- N eve r trea t le ather wi th solvents, floor
polish, shoe polish, spot remover or sim i­
lar products .
- Obje cts w ith sharp edges, such as zippe rs
or rive ts on clothing or belts, can cause
damage to the surface .
- N eve r use s team cleaners, brushes, hard
spon ges, etc . when cleaning .
- D o not turn on the seat he ating * to dry the
seat.
- T o he lp prevent the le ather from f ading,
d o not leave the vehicle in d irec t sunlight
for long periods of time . If leav ing the ve­
h icle parked for long periods of time, you
should cove r the leathe r to protect it from
d irect sunlight.
(D Tips
- Insects are easier to remove from paint that
has been freshly waxed.
- Regular waxing can prevent rust spots from
forming.

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Placing your vehicle out
of service
If you would like to take your vehicle out of serv­
ice for a longer time, contact an authorized Audi
dealer or authorized Aud i Serv ice Facility . They
w ill adv ise you of important measures, such as
corros io n protection, se rvice and storage proce ­
d ur es. A lso fo llow the information abo ut the ve ­
hicl e ba ttery
¢page 321.
Care and cleaning
349

Emergency assistance
Emergency assistance
General information
.,. Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a level surface .
It you are on a steep hill, be especially careful.
.,. Set the parking brake .
.,. Switch the emergency flashers on .
.,. Have the passengers exit the vehicle . They
should move to a safe place, for example
be­
hind a guard rail.
.&, WARNING
Follow the steps given above . This is for your
protection and the for the safety of other driv­
ers.
Equipment
Vehicle tool kit/tire mobility kit/vehicle
jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit
and veh icle jack
Fig. 270 Luggage co mpartment: ve hicle too l kit, veh icle
j ack, tir e m ob ility k it and comp ressor
The vehicle tool kit, vehicle jack, tire mobility kit
and compressor are stored in the luggage com·
pa rtm ent under the cargo floor cover. Lift the
cargo floor using the handle .
.&, WARNING
Improper use of the vehicle jack can cause se­
rious persona l injuries.
-Never use the screw driver hex head to
tighten wheel bolts, since the bolts cannot
attain the necessary tightening torque if you
350
use the hex head, potentially causing an ac­
cident.
-The factory-supplied jack is intended only
for your vehicle model. Under no circum­ stances should it be used to lift heavy
vehicles or other loads; you risk injuring
yourself.
-Never start the engine when the vehicle is
raised, which could cause an accident .
-Support the vehicle securely with appropri·
ate stands if work is to be performed under·
neath the vehicle; otherwise, there is a
po ·
tential risk for injury .
-Never use the jack supplied with your Audi
on another vehicle, particularly on a heavier
one . The jack is only su itable for use on the
vehicle it came with.
(i) Tips
The vehicle jack in your vehicle is mainte· nance-free .
Tire mobility kit
Preparation
Applies to: vehicles with tire mob ility kit
.,. Read and follow the important safety precau-
tions
c::> page 350 .
.,. Set the parking brake .
.,. Select the "P" selector lever position .
.,. Check if a repair with the tire mob ility kit is pos ·
sible
c::> page 350 .
Using the tire mobility kit
Applies to: vehicles with tire mob ility kit
Fig. 271 Tir e : tire damage that cannot be repaired