2018 AUDI Q5 page 4

u co ..... N r--­N ..... 0 <( 0 00
1!11 Steering lock: malfunction! Please contact
Service
There is a malfunction in the elect ronic stee ring
l o ck.
Dri ve to an authorized Aud i dea ler or authorized
Audi Service Fac ility imm ediately to have the
malfunction corrected.
A WARNING
Do not tow your vehicle when there is a mal­
function in the electronic steering lock
-this
increases the risk of an accident .
~ Engine start system
• Engine start system: malfunction! Please
contact Service
Do not switch the ignition off because you may
not be able to switch it on again.
Drive to an authorized Aud i dea le r or authorized
Aud i Service Facility im media tely to have the
mal function corrected.
-
l::J Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine starting sys ­
tem .
Drive to an authori zed Aud i dea ler or authori zed
Aud i Service Facility immediately to have the
malfunction corrected.
c;:::::,Hood
• Warning! Hood is not locked. Stop vehicle
and check the lock
If the indicator light turns on and the message
appears, the hood locking mechanism is not en­
gaged correctly.
Stop immediately and close the hood
c>page 315.
0/Q Air suspension
Applies to: vehicles with air suspension
• Air suspension: malfunction. Safely stop ve­
hicle . Steering and ground clearance limited
Cockpit overview
Due to a system ma lf u nction, your vehicle's
ground clearance is very low at the front or rear
axle* (in veh icles with all -whee l steering) . Be­
cause of this, the wheels no longer have enough
clearance to steer correctly.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
• Air suspension: malfunction! You can con­
tinue driving slowly. Speed limited to max.
3S mph (60 km/h )
The re is a malfunction that can result in restrict­
ed driving stability. T he speed is limit ed to a
maximum of 35 mph (60 km/h).
Drive to an authorized Audi dealer or authorized
A udi Service Facility immediately to have the
malfunction corrected.
• Air suspension: malfunction! You may con­
tinue driving slowly at max. 35 mph (60 km/h)
There is a malfunction that can result in restrict­
ed driv ing stab ility .
Drive to an authorized Audi dealer or authorized
Audi Service Facility immed iate ly at a maximum
speed of 35 mph (60 km/h) to have the malfunc­
t ion corrected .
• Air suspension: service mode! Vehicle can be
moved but handling may be impaired
Carefully drive to an authorized Audi dea ler or
authorized Audi Service Facility immediately to
have the service mode deactivated .
II Air suspension: malfunction! Please contact
Service
T he re is a system malfunction that can result in
restricted driving stability or red uced ground
clearance.
Drive to an authorized Audi dealer or autho rized
A udi Service Facility immediately to have the
malfunction corrected.
II Air suspension: vehicle too low. Limited
ground clearance
The ground clearance is very low due to a system
malfunction . Wait until the a ir suspension sys-
tem has restored normal ground clearance .
.,.
25

Cockpit overv ie w
Othe rw ise, conditions such as an uneven road
surface can lead to ve hicle damage.
B Su sp ension : malfun ction! You ma y continu e
driving
There is a suspension control malfunction .
Drive to an authorized Aud i dea ler or authorized
Aud i Serv ice Facility immediately to have the
malfunct ion corrected.
f;. ![J Electronic Stabilization Control (ESC)
If the D.1 indicato r light b links wh ile driving, the
E SC or ASR (Anti-S lip Reg ulation) is actively reg u­
lating.
If the
Ii) i ndicato r light turns on, the system has
sw itched the ESC off. In this case, you can switch
the ign ition off and t hen o n to switch the ESC on
aga in. The indica tor ligh t turns off when the sys ­
tem is func tioning fully .
I f the
II indicato r light turns on, ESC was
sw itched off using the
1.$ ,., 1 button ~ page 140.
Stabilization control (ESC/ ABS): malfun ction!
See owner' s manual
If the Ii) indicator light and the [1] (USA mod­
e ls)l liJ (Canada models) ABS indicator light turn
on and the message appears, there is a malfunc ­
tion in the ABS or the elect ronic d ifferential lock .
This a lso ca uses the ESC to malfunct ion. The
b rakes still f unct ion w it h t heir no rma l power , but
ABS is no t active.
Dr ive to an a utho rized Aud i deale r or a uth orized
Aud i Serv ice Facility immediately to have t he
malfunct io n corrected.
(D Tips
For add it ional information on ESC and ABS,
see
~ page 140.
!f Safety systems
The E,I ind icator ligh t moni to rs t he safety sys ­
tems .
I f t he
E,I indicato r light turns on o r blinks, there
is a malfunction in a safety sys tem .
26
Drive to an authori zed A udi dealer or au thori zed
Audi Service Facility immediate ly to have the
malfunction corrected.
A WARNING
-
Have the safety systems inspected immedi­
ately. Otherwise, there is a r isk that the sys­
tems may not activate during a collision,
which increases the risk of serious inju ry or
death.
( CD ) Brake system
miJ Brake s overheating . Please shift to D
There was a heavy load on the brakes . P lace the
selector lever in the "D/S" posit ion in order to use
t h e engine brak ing effect and reduce the load on
t h e b rakes.
wt:t /{0 ) Brake pads
II (USA model s)!£tjJ (Canada mod els ) Brake
pad s: wear limit reached. You can continue dri v­
ing . Please contact Service
The bra ke pads a re wor n.
Drive to an authorized Audi dealer or authorized
Audi Service Fac il ity as soon as poss ible to have
t h e malfunct ion corrected.
d::, Engine control
II Drive sy ste m : malfun ction! Please contact
Service
There is a n eng ine contro l ma lfu nction .
D rive slowly to an authorized Audi dea ler or au­
thorized Audi Serv ice Facility to have the engine
checked.
! '? Engine speed limitation
Ill Maximum engine speed : XXXX rpm
The engine speed is automatically limited to the
speed displayed in the instrument cluster . This
pro tects the engine from ove rheat ing.
The eng ine speed limitat ion deactivates once the
engine is no longer in the critical temperature
IJIJ,

u co ..... N
range and you have released the accelerator ped ­
a l once .
I f t he engine speed lim itation was act ivated by
an eng ine contro l m alfu nction, the
II ind icator
light also turns on. Make su re the engine speed
does not go above the speed displayed, for exam ­
p le when downshifting. Drive to an autho rized
Aud i dealer or authorized Aud i Serv ice Facility im ­
mediately to have the malfunction corrected.
--... Engine oil sensor
II Oil l evel sy stem: malfunction! Pleas e con­
tact Service
The sensor to check the engine oil level has
fa iled. Drive to an authorized Aud i dealer or au­
thor ized Audi Service Fac ility immed iate ly to have
the malfunct ion co rrected.
• O il le vel sensor : o il change necessary. Please
c ontact Service
F ue l has entered the engine oi l as a resu lt of fre­
q uent short dr ives. Avoid high engine speeds, full
acceleration and heavy engine loads. Dr ive to an
author ized Audi dealer or author ized Audi Service
Fac il ity immediately to have the oil changed .
• Oil pressure senso r: malfunction! Plea se
contact Service
There is a malfunction in the oil pressure sensor .
Drive to an authorized Audi dea ler or a uthorized
Aud i Service Facility immediately to have the
malfunct ion corrected.
f Engine warm-up request
0 Plea se driv e to warm up eng ine
F ue l has entered the eng ine oi l, either from low
outside temperatures o r frequent short drives.
Drive unt il the engine is warm so that the fue l in
the eng ine oi l wi ll evaporate. Avoid high engine
speeds, full accelerating and heavy eng ine loads
when doing this.
Bil Tank system
I"-
~ 1111 Pl ease r efu el 0 <( 0 00
Coc kpit o ver view
If the indicato r light turns on for the first time
and the message appears, there are about 2 .1
gallons (8 liters) of fuel left in the tank .
fiD Please refuel immediately
If the indicato r light turns on the message ap­
pears, the fuel ta nk is a lmost empty. Refue l the
vehicle immedia tely.
1111 Tank system: malfunction! Plea se contact
Service
There is a ma lfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediate ly to have the
malfunction corrected.
(D Tips
F o r more information on f ueli ng, see
r=;, page 311 .
~ Washer fluid level
m Please add washer fluid
Fill the was her fluid for the windshie ld washer
system and the headlight washer system* when
the ignit ion is switched
off ¢ page 323 .
! Windshield wipers
$ vVindshield wipers: malfunction! Please con­
tact Service
The re is a ma lfunction w ith the windshield wip­
ers.
Drive to an authori zed A udi dealer or authorized
Audi Service Facility immediate ly to have the
malfunction corrected.
~ Driver's door
II D riv er 's door : malfunction! Shift to P befo re
lea ving veh icle. Se e owner's manual
There is a ma lfunction in the driver's door. Se lect
the "P" selector lever posit ion to secure the vehi-
c le.
~
27

Opening and clo sing
Opening and closing
Central locking
Description
You can lock and un lock the veh icle centrally . You
have the following options:
-Remote control key <=> page 33
-Sensors in the door hand les" <=> page 33
-Lock cylinder on the dr iver 's door <=> page 35,
or
-Interior central locking switch <=> page 34
Turn signals
The turn s ignals flas h twice when you un loc k the
ve hicl e and flash on ce when you lock the veh icle.
If th ey do not flash, then one of the doo rs, the
luggage compartment lid or the hood is not
closed complete ly.
Automatic locking (Auto Lock )
The Auto Lock f unct io n loc ks all doors and the
luggage compartment lid on ce the speed has ex ­
ceeded approximately 9 mph (15 km/ h).
The vehicle ca n be unlo cked if the openi ng func­
t ion in the centra l loc kin g sys tem sw itch is used
or one of the door handles is pulled.
I n t he event of a crash with a irbag deployment,
the doo rs will a lso au tomat ica lly unloc k to allow
access to t he ve hicle.
Selective door unlocking
The doors and luggage compartment lid w ill lock
when they close . You can set in the Infotainment
system whether
only the dr iver's door or the en­
tire ve hicle should be unlocked w hen unlocking
<=> page 35.
Unintentionally locking yourself out
Only lock your vehicle when a ll of the doors and
the luggage compa rtme nt l id a re closed and the
remote control key is not i n the vehicle. This
he lps to p revent yo u from locking yourse lf out
accide nta lly .
The follow ing cond itions prevent you from lock­
i n g your remote contro l key in the vehicle:
30
-If the driver's door is open, the vehi cle cannot
be loc ked by pressing the
!'.TI button on the re ­
mote contro l key or by touching the locking
sensor* on a doo r.
-If the most recently used convenience key* is
detected in the luggage compartment, the lug­
gage compartment lid automat ica lly unlocks
aga in after closing it.
-If the convenience key* that was last used is de­
tected ins ide the veh icle, then the vehicle can­
not be locked from the outside .
A WARNING
-If you leave the vehicle, sw itch the ignition
off and take the veh icle key wi th you. Th is
appl ies pa rtic ular ly when children remain in
the vehicle. Otherwise, chi ld ren cou ld start
the engine or operate e lectr ica l equipment
(such as power windows), which increases
the risk of an accident.
-No one, especially ch ild ren, should stay in
the vehicle when it is locked from the out­
side, because the windows can no longer be
opened from the inside <=>
page 36. Locked
doors make it more difficu lt for emergency
wo rkers to get into the vehicle, which puts
lives at ris k.
(0 Tips
-Do not leave va luables unattended in the ve­
hicle. A locked vehicle is not a safe!
-The LED in the dr iver's door rail blin ks when
you lock the vehicle. If the LED lights up for approximate ly 30 seconds after locking,
there is a malfunction in the centra l locking
system . Have the problem corrected by an
authorized Audi dealer or aut ho rized Aud i
Service Facili ty.

u co ..... N r-­N .....
~ 0 co
Key set
Fig. 17 Your vehicle key set
@ Remote control key or convenience key*
The convenience key* is a remote control key with
special
functions ¢ page 33 and¢ page 76.
You can unlock/lock your veh icle w ith the remote
control key. A mechan ical key is integrated in the
remote control
key¢ page 32.
@ Key fob with vehicle code
Applies to vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code . For additional informat ion, see
¢ page 197 .
Replacing a key
If a key is lost, see an authori zed Audi dealer or
authorized Audi Service Facility. Have this key de­
activated . It is important to bring all keys with
you .
If a key is lost, you should report it to your
insurance company .
Number of keys
You can check the number of keys assigned to
your veh icle in the Infotainment system. To do
this, select the
I MENU I button >Ve hicle > left
control button
> Service & checks > Vehicle in­
formation .
This way, you can make sure that you
ha ve all the keys when purchasing a used vehicle.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle .
Opening and closing
Under certain circumstances, the vehicle may not
be able to start if there is a key from a different
vehicle manufacturer on the key c hain.
Data in the master key
When driving, service and maintenance-relevant
data is continuously stored in your remote con­
trol key . Your Audi service advisor can read out
th is data and tell you about the work your vehicle
needs . This applies also to vehicles with a con­
venience key*.
Personal convenience settings
If two people use one vehicle, it is recommended
that each person always uses their own remote
control key. When the ignition is turned off or
when the vehicle is locked, personal convenience
settings for the following systems are stored and assigned to the remote master key .
- Climate control system
- Steering wheel heating*
- Central locking system
- Interior lighting*
- Exterior lighting
- Rain sensor
- Memory function*
- Parking aid*
-Adaptive cruise control*
- Active lane assist*
- Side assist*
- Traff ic jam assist*
- Distance warning*
- Audi pre sense*
- Speed warning *
T he stored settings are automat ically recalled
when you unlock the vehicle, open the doors or
turn on the ignition.
(D Note
Protect the remote control key against high
temperat ures and direct sunlight.
(D Tips
- The operation of the remote control key can
be temporarily disrupted by interference
from transmitters near the veh icle work ing
..,_
31

Opening and clo sin g
in the same frequency range (such as a ce ll
phone or radio equipment). A lways check if
your vehicle is locked!
- For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regu lations, see
c::>page374.
Removing the mechanical key
F ig . 1 8 Remote control master key: removing the mechani­
cal key
• Press the release buttons @ c::> fig. 18 and re­
move the mechanical key from the remote con­
trol key.
Using the mecha nical key, you can:
-Lock/un lock the glove compartment.
- Manually lock/u nlock the vehicle
c::> page 35.
-Mechanically lock the doors.!> page 35.
LED and battery in the remote control key
Fig . 19 Remote control key: removing the battery holder
32
"' M
"' 0
~ a,
F ig. 20 Remote contro l key (rea r side): removing the bat·
tery holder
LED on the remote control key
The LED @ informs you of the remote control key
function .
• If you press a bu tton briefly, the LED blin ks
once.
• If you press and hold a button (convenience
opening/closing), the LED blinks several times .
• If the LED does not blink, the remote contro l
key battery is dead.
The m indicator light turns
on and the message
Remote contro l ke y: re­
p la ce k ey batt ery
appears in the dr iver infor­
mation system. Replace the battery in the re­
mote control key.
Replacing the rem ote control key batte ry
• Press the release buttons @ c::> fig. 19 and re·
move the mechan ica l key.
• Press the release buttons © c::> fig. 20 on the
battery holder while pull ing the battery holder
out of the remote contro l key in the d irec tion of
the arrow.
• Insert the new ba ttery with the"+" facing
down .
• Slide the battery holder carefully into the re­
mote contro l key.
• Insert the mechanical key.
@ For the sake of the environment
Discharged batter ies m ust be disposed of us­
ing methods that wi ll not harm the environ­
ment. Do not dispose of them in household
trash.

u co ..... N r-­N .....
~ 0 co
(D Tips
The replacement battery must meet the same
specifications as the original battery in the re­
mote control key .
Unlocking/locking by remote control
Ill
Fig. 21 Remote control key: button programming
.,. To unlock the vehicle, press the ffi button
¢fig. 21.
.,. To lock the vehicle, press the ('f) button one
time¢_& .
.,. To unlock the luggage compartment lid, press
the
e:5 button briefly .
.,. To open the luggage compa rtment lid, press
and hold the
e:5 button for at least one second .
.,. To trigger the alarm, press the red I PANIC I but ­
ton. The vehicle horn and emergency flashers
will activate .
.,. To switch off the alarm, press the red I PANIC I
button again.
If you unlock the vehicle and do not open any of
the doors, the hood, o r the luggage compart­
ment lid within 45 seconds, the vehicle automati­
cally locks again. This feature prevents the vehi­
cle from being accidentally left unlocked over a
long period of time.
The settings in the Infotainment system deter­
mine if the entire vehicle or only the driver's door
is unlocked when unlocking the vehicle
¢ page 35.
A WARNING
No one, especially ch ildren, should stay in the
vehicle when it is locked from the outside, be­
cause the windows can no longer be opened
Opening and closing
from the inside ¢page 36. Locked doors
make it more difficult for emergency workers
to get into the vehicle, wh ich puts lives at
risk .
@ Tips
-Only use the remote control key when you
are within view of the vehicle.
- The vehicle can only be locked when these ­
lector lever is in the "P" position .
- Do not use the remote control when you are
inside the vehicle. Otherwise, you could un­
intentionally lock the vehicle . If you then try
to open a door, the anti-theft alarm will
trigger . If this happens, press the unlock
button
@ .
- Only use the pan ic function in an emergen­
cy .
Unlocking /locking with the convenience
key
App lies to: vehicles wi th convenience key
The doors and luggage compartment lid can be
unlocked/locked without using the remote con­
trol key.
Fig. 22 Door handle: locking t he veh icle
Unlocking the vehicle
.,. Grip the door hand le. The door un locks auto-
matica lly.
.,. Pull on the door handle to open the door.
Locking the vehicle
.,. Select the "P" position. The veh icle cannot be
locked if "P" is not selected .
33

Opening and clo sin g
,.. To lock the vehicle, close the door a nd touch
the se nsor in the doo r hand le
on ce r=> fig. 22. Do
not hold the door handle while do ing th is .
You ca n unl ock/ lock the vehicle at every door.
The remote control key cannot be more than ap­
proximately 4 feet (1.5 m) away from the door
handle. It makes no difference whether the mas­
ter key is in your jacket pocket or in your brief­ case, for example .
If you hold the door handle while locking, this
can impair the locking function.
T h e door cannot be opened for a brief period di­
rectly after locking it. This way you have the op­
portunity to check if the doors locked correctly .
The settings in the Infotainment system deter­
mine if the entire vehicle or only one of the doors
is unlocked when unlocking the vehicle
r=> page 35 .
A WARNING
Read and following all WARNINGS r=> .&. in De­
scription on page 30.
@ Tips
If your vehicle is left standing fo r a long peri­
od of time, note the following:
- The energy management system grad ually
turns off unnecessary convenience functions
to prevent the vehicle battery from draining
and to mainta in the vehicle's ab ility to start
for as long as possib le. You may not be able
to unlock your vehicle usi ng the convenience
key.
(D Tips
Unlocking with the convenience key (keyless
access) can be deactivated in the Infotain-
ment sys tem
r=> page 35 .
34
Central locking switch
Fig. 23 D river's door: central lock ing switch
,.. To lock the vehicle, press the {TI button r=> ,&. .
,.. To unlock the vehicle, p ress the a3 button.
When locking the vehicle with the central locking
switch, the following applies:
- Opening the doors and the luggage compart­
ment lid from the outs ide is not possib le for se­
curity reasons, such as when stopped at a light.
- The LED in the centra l locking switch t urns on
when a ll doors are closed and locked .
- You ca n open the doors individua lly from the
inside by pulling the door handle.
- In the event o f a crash with a irbag dep loyment,
the doo rs un lock automatica lly to allow access
to the vehicle .
A WARNING
-The central lock ing switch a lso works when
the ignition is switched off and automatical­ ly locks the entire vehicle when
t h e m but­
ton is pressed.
- The central lock ing switch is inoperative
when the vehicle is locked from the outs ide.
- Locked doors make it more difficu lt for
emergency wo rkers to get into the vehicle,
which p uts lives at r isk. Do not leave anyone
be hind in the veh icle, especially c hildren.
- Read and fo llow ing a ll WARNINGS
r=> .&. in
Description on page 30.
(D Tips
Your vehicle locks automatically when it reaches a speed of 9 mph (15 km/h) (Auto
Lock)
r=> page 30. You can unlock the vehicle