
e-tron
LED on the vehicle@ Meaning Solution
Have the power supply or power
supply system inspected. Check
No power supply was recognized the status display on the control
On even though the charging cable is unit
c> table on page 112. See an
Yellow plugged
in. authorized Audi dealer or author-
ized Audi Service Facility for ass is-
tance if necessary.
Flashes The se
lector lever in not in the P Move the selector lever into the P
position. position.
C heck if the charging connector is
inserted correct ly
c> page 110. Re-
Th e charging connector cou ld not move the charging connector and
On be correctly
locked in the vehicle insert it into the charging port
charging port . again. See an authorized Audi
dealer or author ized Audi Service
Red Facility for assistance
if necessary.
Fault in the charging system. The
high -vo ltage battery cannot be
See an author ized Audi dealer or
charged.
Flashes authorized Audi Service Fac ility for
Or: the outside temperature is too
assistance if necessary.
low. The high-voltage battery
could not be fully cha rged .
(D Tips -Current capacity of the charging connector.
The operation statuses indicated by the LED
@ on the vehicle are also displayed in the in
strument cluster display/Infotainment sys
tem.
Charging time
A pp lies to: ve hicles w ith plug -in hybr id drive
The length of the charging process using the Audi
e- tron charging system can vary based on the fol
lowing factors:
- Sockets be ing used (household or industr ial
sockets).
- System voltage and current strength specific to
a country.
- The value set for the charg ing power leve l on
the control unit (50% o r 100%).
- Fluctuations in the system voltage .
- Temperature outside the vehicle.
- Temperature of the high-voltage battery .
- Adjustments to the climate control inside the
vehicle.
114
- Ignition is on/off .
Example charging times
Connection Charging time at
100% charge
Household socket approximately 10
(100 V, 10 A) hours
H ouseho ld socket approximately 8.2
(110 V, 10 A)
hours
H ousehold socket approx imately 5.2
(220 V, 8 A) hours
Household socket approximately 3
.8
(230 V, 10 A) hours
I ndustria l socket (200 V, approximately 2.3
16 A) hours
Industrial socket (220 V, approximately 2.3 16 A) hours
I ndustria l socket (230 V, approximately 2.3
16 A) hours
I ndustria l socket (240 V, approximately 2.3
16 A) hours

(D Tips
- Multip le versions of charging cables are of
fered d ue to the different power s upply sys
tems in d ifferent countries. The maximum
charging power may potentially be unavaila
ble because of this . Contact an author ized
Audi dealer or authorized Aud i Service Fa
c ility fo r more info rmat ion .
- Charg ing may take longer when tempera
tures a re extremely high o r low .
- The charging t ime at pub lic charging sta
t ions may vary from the times g iven in the
tab le
o table on page 114 .
Audi e-tron charging system PIN
Applies to: vehicles with plug-in hybrid drive
The contro l unit ca n be loc ked by enter ing a 4-
d ig it PI N of yo ur cho ice. If a PIN is act ivated, the
se lected PIN must be entered before every use.
We recommend lock ing you r contro l unit to pro
tect it against unautho rized access by a third pa r
ty .
Activating the PIN
.,. Press the I OKI @ o page 109, fig . 1 1 S button
on the control un it .
POWER and SET P IN ap
pear in the display field .
.,. Select SET PIN u sing the a rrow b utton @.
.,. Press t he IOK I button @. ENTER PIN appea rs in
the disp lay fie ld .
.. Se lect the desired value by pressing the arrow
buttons © up or down .
.. Use the right arrow button © to go to the next
digi t .
.. Press the left arrow button © to go to the pre-
v ious menu .
.,. Enter a ll of the d ig its .
.,. Press t he IOKI button @afte r the last d ig it.
.,. REPEAT PIN appears in the display field .
.,. Ente r th e PI N aga in using the arrow but tons
© -
.. Press th e IOK I button @ .
.. PIN OK appears in the display field if both en-
::li tries match. ...
~ .. The PIN is now activ ated.
N ... 0 N > 00
e-tron
D eactivating the PIN
Requirement: the con trol uni t must be unloc ked.
.,. Enter the numerical code 0 000 . Proceed as if
you were activating the PIN
o page 115.
.. The PIN is deactivated.
Locking the control uni t
Requirement: the PIN must be activated .
.,. Press the Iii button @ o page 109, fig. 11 Son
the contro l unit .
Unlocking th e control unit
Requirement: the PIN must be act ivated .
.,. Press any button on the control unit .
.,. PIN? appears in the display field.
.,. Enter the PIN .
.. Press the I OK! button @.
(j) Tips
- Th e PI N is deactivated in t he factory defa ult
se tt ings.
- If you do not remembe r yo ur PIN, contact
an au tho riz ed A ud i d ealer o r autho rized
Audi Serv ice Facili ty .
- If the fi rst PIN entry differs from the second
en try, the first PIN en try is d isplayed .
- If nothi ng is entered within 20 seconds of
t his, the se t val ue is not changed .
Indicator Lights and
messages
Applies to: vehicles with plug-in hybrid drive
If the B indicator light turns on, the high -volt
age battery is charging or is a lready comp letely
charged .
If
the . indicator light stays on , there is a ma l
function in the charging system . Have the prob
l em corrected immediately by an a uthorized Audi
dealer or authorized Audi Service Facility.
l!i1 Ch arging conn ecto r still attached . Vehicle
cannot be dri ven
T his message appears when t he cha rging system
is s till connec ted to the vehicle. Remove the con -
nector
o page 112, A~er charging . ..,.
115

e-tron
Applies to: vehicles with Audi virtual cockpit mt
Incompatible ch arging s ystem . Please check
c harging system
Applies to: vehicles with analog instrument clus
ter:
mt AC charging : currentl y not po ssible
This message appea rs whe n the charg ing system
is incomp atib le. O nly charge usi ng the charg ing
system tha t is designed fo r you r vehi cle.
mt AC charg ing sy stem: malfunction! Pl ease
c ontact Service
This message appears if there is a ma lfunction in
the charg ing system . H ave the problem corrected
immed iate ly by an authorized Aud i dealer or au
thor ized Audi Se rvice Facility.
Charging unit cover
emergency release
Applies to: vehicles with plug-in hybrid drive
Fig . 120 Fron t of th e ve hicle: cover e merge ncy re lease
You can release the cover using the eme rgency
release.
• Turn the cover lock to the horizontal position .
• Unlock the vehicle .
• Open the hood ~ page 320, Opening/closing
the hood.
• Caref ully pull on the k nob @ until there is re
s ista nce.
• T urn the cover lock to the ver tical position
~ page 110, fig. 117 .
• Slide the cover carefu lly to the s ide if necessa
ry .
116
Climate control
Description
Applies to: vehicles with plug-in hybrid drive
Your vehicle has aux iliary air conditioning
T he aux iliary air conditioning is activated depend
i ng on the outside temperature and the tempera
ture set on the climate control unit. You can im
med iate ly switch the climate cont rol on or off
¢ page 116 as well as set a timer r::;,page 117.
Auxiliary climate control
The aux iliary climate contro l contro ls the tem
perature in the veh icle inter ior ent irely with elec
tric power .
It turns o n on ly if the h igh-vo ltage
batte ry cha rge level is suff ic ient a nd there is
eno ugh fuel in the tank .
@ Tips
- The temperature that the climate control
system adjus ts to depends on the last tem
perat ure yo u se t in the climate contro l unit
¢ page 69.
- Us ing the auxiliary air cond itioni ng while
charging can also red uce the c harge leve l of
the high-voltage battery .
- T he clim ate cont rol sys tem does no t au to
matically switc h on o r off earlier if the hig h
voltage battery cha rge or fuel leve l is too
low.
Switching on/off
Applies to: vehicles with plug-in hybrid drive
Switching the auxiliary climate cont rol on /
off :
• Select the I MENU I button> Vehicle > left con
trol b utton >
Auxiliary air conditioning > Turn
on auxiliary heating / AC or Turn off auxiliary
A C.
(D Tips
- T he auxiliary climate contro l can also be
switched on and off immedia tely wh en a
t imer is se t.
-If the blower is switched off w ith t he~
~ page 69, fig. Bl button, then the auxiliary .,..

air conditioning also switches o ff immedi
ate ly.
Setting the timer
A ppl ies to: ve hicles w ith plug- in hybrid drive
By setting the departure time, you determ ine
when your vehicle shou ld reach the desired tem
perature. You ca n set the timer in the auxiliary air
conditioning menu in the Infota inment system .
Auxili ary climate c ontrol : sett ing the t imer
~ Se lect : IMENUI button> Vehicle > left control
button >
Au xiliar y A/C > right control b utton>
Program t imer .
~ Set the time and the date.
~ Press the I BACKI button .
~ Confirm the setting w ith the contro l knob to ac-
t ivate the t imer.
A./ appea rs i n the box .
When you reprogram a t imer, the next calendar
day is automat ically entered in the Infota inment
system. To act ivate the aux iliary climate control
fo r the next day, confirm t he sett ing(./ in the In
fotainmen t system).
Error messages
ea -The high -voltage battery charge level is too
low to heat/air condition the veh icle using only
e lectr ic powe r.
If one of the follow ing symbols appears in the
d isplay, then you cannot switch on the aux iliary
climate cont rol:
,....c -There is a system ma lfunction.
Bu -The fue l level is too low.
(D Tips
- You can set the t imer a m axim um of seve n
days in advan ce.
- You can operate the clima te con trol in the
vehicle inte rior w hen the h igh -vo ltage bat
tery is charging using the c harging timer
¢ page 110 . The climate cont rol output de
pends on the powe r socket capac ity.
::li -M ake s ure the time and date match in the .-<
~ Infotainment system settings so that the
N 8 timer can function properly¢ page 243.
N > 00
e-tron
- T he auxiliary climate contro l can contin ue to
ru n after the departure time is reached .
Cleaning/maintenance
information
App lies to : vehicles wi th plug-in hybrid drive
When was hing your vehicle with a pressure wash
er, always follow the operat ing instruct ions pro
v ided w ith the pressure washer. This is especially
i mportant in regard to the pressu re and spray ing
distance. Do not direct cleaning spray at the
c h arg ing unit in the rad iator g rille or at t he
c h arg ing dock*/charging cl ip*. Keep a d istance of
at least 16 in (40 cm) .
Do not remove snow and ice with a p ressure
washe r.
Never use cone nozzles or high pressu re nozzles .
The water temperature must not be above 60
°C.
Remove contaminants on the Audi e -tron system
with a dry towel.
Remove contaminants on the charging dock*/
c h arg ing clip* wi th a wet towe l dampened w ith
alcohol-free clean ing solution .
& WARNING
=
-Never immerse the Audi e-tron charging
system and connectors in water.
-
- The A udi e -tron charging system must on ly
be cleaned when the control unit is com
p letely disconnected from the power supp ly
and from the vehicle.
@ Note
To dec rease the risk of discolora tion, never
clean the charging doc k*/charging clip * with
harsh cleaning sol utions or so lutions that
contain alcoho l.
117

Assistance systems
-The rear cross-traffic assist will not provide
alerts if the veh icle is in a paralle l parking
space or an angled parking space.
(LlJ Note
Also read the information in <=:>@ in General
information on page 138 .
(D Tips
-You can cancel the automa tic brake activa
tion with increasing braking force if you ap
ply the brakes yourse lf or accelerate consid
erab ly.
- In some situations, rear cross-traffic assist
may warn you even if there is no cross traffic
i n a critical area, for example when backing
i nto a parking space or maneuver ing.
- The rear cross-traffic assist also switches off when you switch off the ESC.
- The system is not available when towing a
trailer.
Messages
A pp lies to: ve hicles w ith Audi side assis t
If the side assist sw itches off automatically, a
message appears in the instrument cluster dis
play.
@j Aud i side assist: malfunction! Please contact
Service
The system cannot guarantee that it wi ll detect
veh icles correctly and it has switched off. The
sensors have been moved or are faulty. Have the
system checked by an authorized Audi dealer or
author ized Audi Service Facility soon .
(ij Audi side assist: currently unavailable. No
sensor view
(ij Audi side assist: currently unavailable. Sen
sor vision restricted due to surroundings. See
owner 's manual
The radar sensor vis ion is impaired . Do not cover
the area in front of the sensors with bike wheels,
stickers, dirt or other objects. C lean the area in
front of the sensors, if necessary
c> page 13 7,
fig . 141.
140
(ij Audi side assist: currently unavailable
Sid e assist cannot be switched on at this time be
cause there is a malfunction (for ex am ple, the
battery charge level may be too low).
@j Audi side assist: unavailable in towing mode
(ij Audi side assist: unavailable in towing mode
Side assist switches off automatically after a
short time when a factory-insta lled trai ler hitch
i s connected to the electr ica l connector on the
trailer. There is no guarantee the system will
switch off when using a retrofitted trailer hitch .
Do not use side assist when tow ing a tra iler .
[I! Rear parking aid : obstacle detection restrict
ed
The rear cross-traffic assist is not available . Ei
ther t he ESC is switched off, or the radar sensors
may be covered by a bike rack, stickers, leaves,
snow or other objects. Switc h the ESC on, or
clean the area in front of the sensors if necessary
<=:>page 137 , fig . 141. If th is message continues
to be displayed, dr ive immed iate ly to an author
iz ed Audi dealer or authorized Audi Se rvice Facili
ty to have the malfunction repaired.
Audi drive select
Introduction
App lies to : vehicles wi th Audi drive se lec t
Audi drive select makes it poss ible to experience
different types of vehicle settings in one vehicle.
The dr iver can select from three modes,
Comfort ,
Auto
and Dynamic , using the ~.'/:.1 button in the
center console or by using the Infotainment sys
tem. This allo ws you to switch between a sporty
and a comfo rtable driving mode, for example. In
the
Individual* mode, the settings can be adjust
ed to your personal preferences . This makes it
possible to comb ine settings such as a sporty en
gine setting with light steering.
Description
Applies to: vehicles wit h Audi drive se lect
The vehicle setup in each mode depends on the
vehicle 's features. However, the engine and
steering are a lways affected .

Intelligent Technology
All wheel drive (quattro)
Applies to: vehicles with all wheel drive
In oil wheel drive, oil four wheels ore powered.
General information
In all wheel drive, the driving power is divided be
tween all four wheels. This happens automatical
ly depending on your driving behavior as well as
the current road conditions. Also see
c:> page 148, Electronic Stabilization Control
(ESC) .
The a ll wheel drive concept is designed for high
engine power. Your vehicle is exceptionally pow
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre
cautions
c:> & .
Winter tires
By using all wheel drive, your vehicle has good
forward motion with standard tires in winter con
ditions. However, using winter or all season tires
on
oil four wheels in the winter is recommended,
because this will improve the
broking effect.
Snow chains
If there are snow chain laws, snow chains must
also be used on vehicles with all wheel drive
c:> page 346, Snow chains.
Replacing tires
For vehicles with all wheel drive, only whee ls with
the same rolling circumference shou ld be used.
Avoid using tires with different tread depths
c:> page 33 7, New tires or wheels.
Offroad vehicle?
Your Audi is not an offroad vehicle -there is not
enough ground clearance. For this reason, avoid
difficult terrain.
A WARNING
-Also, in vehicles with a ll wheel drive, adapt
your driv ing style to the current road and
traff ic conditions. Do not let the increased
safety provided tempt you into taking risks,
152
because this increases the risk of an acci
dent.
- The braking ability of your vehicle is limited
to the traction of the whee ls. In this way, it
is not different from a two wheel drive vehi
cle. Do not be tempted to accelerate to a high speed when the road is slippery, be
cause this increases the risk of an accident.
- Note that on wet streets, the front wheels
can "hydroplane" if driv ing at speeds that
are too high . Unlike front wheel drive
vehicles, the engine does not rev higher sud
denly when the vehicle begins hydrop laning .
Fo r this reason, adapt your speed to the
road conditions to reduce the risk of an acci
dent.
Energy management
Your vehicle is equipped with an intelligent ener
gy management system for distributing electrici
ty. Thi s significantly improves the starting ability
and increases the vehicle battery life.
(D Tips
-If you drive short distances frequently, the
vehicle battery may not charge enough
whi le driving. As a result, convenience func
t ions for electrical equipment may be tem
porarily unavailable.
- The vehicle battery w ill gradually drain if
the vehicle is not driven for long per iods of
t ime, or if electrical equipmen t is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be reduced or
switched off.
Notice about data
recorded by the Event
Data Recorder and
vehicle control modules
Event Data Recorder
This vehicle is equipped with an Event Data Re-
corder (EDR). The ma in purpose of an EDR is to
.,.

LL co .... N
" N .... 0 N > co
A WARNING
Adjust the volume of the audio system so that signals from outside the vehicle, such as po
lice and fire sirens, can be heard easily at all
times.
@ Tips
The MMI switches off automatically if the en
gine is not running and the vehicle battery is
low .
Infotainment system
display
Switching on /off
.,. Press the l c,J or C:,I button to switch the Info -
ta inment system on and off .
When the MMI is switched on and the display is
switched off, you can operate certain functions
using the On/Off knob with the MMI joystick
function
¢ page 154.
(D Tips
There may be delays when switching on the
display.
Multi Media Inte rface
MMI operation
Selecting and confirming a function
Fig. 156 Operating the control knob
Selecting and confirming a function in a
menu /list
.,. Selecting a function: turn the control knob@
¢ fig. 156 to the desired function (such as se
lecting a frequency) .
.,. Confirming a selection: press the control knob
@¢fig.156.
Returning to functions at higher levels
.,. Press the !BACKI button (?) ¢page 154,
fig. 154 .
Opening the main menu /menu
Fig. 157 D iag ra m : main menu
155

u. 00 .-< N l' N .-< 0 N > 00
Audi connect e-tron services
Introduction
Applies to: vehicles with Audi connect e-tron services
With Audi connect e-tron services l), you can ac
cess various information or control individual
functions remotely using mob ile dev ices (such as
a smartphone) or a web portal.
- Trip
data¢ page 199.
- Doors and lights ¢page 199.
-Vehicle status report ¢ page 200.
- Car
Finder ¢ page 200.
- Charging
¢ page 200.
- Climate
control¢ page 200 .
A WARNING
Also read and follow the instructions regard
ing traffic safety
¢ page 154.
Setup
Applies to: vehicles with Audi connect e-tron services
To use Audi connect e-tron services 1), please
note the following:
Requirements
-An authorized Audi dealer must complete a
one-time activation of Audi connect e-tron serv
i ces for your veh icle before you can reg ister on
line .
- Then register at etron.audiusa .com . You can
use and manage the Audi connect e-tron serv
ices there .
- If you require assistance w ith your Aud i connect
e-tron services, please contact an authorized
Audi dealer or authorized Audi Service Facility.
- Your mobile devices must be compatible .
1> The mob ile network service is offered by a serv ice provid
e r. Yo u can obtain more informa tion abou t your mobile
network provider at an au th or ized Aud i dealer. Connected
dev ices are not always 4G-compatible. Th e ava ilability o f a
high -speed network may be red uced dur ing pea k usage or
b y your location, the reception, and other factors . Ne t
wo rk coverage ca nnot be guaranteed everywhere. Fo r
mo re info rmation on mobile cove rage, see the Audi con
n ect overv iew from your mobile network provider.
Audi connect e-tron services
Trip data
Applies to: vehicles with Audi connect e-tron services
The Driver Information System collects data un
der certain conditions and sends it to a server.
When data is stored, you can access values such
as these using the service:
- driving durat ion,
- average speed driven,
- distance driven,
- average electric consumption.
Doors and lights
Applies to: vehicles with Audi connect e-tron services
You can access and disp lay the current status of
the following vehicle data on your mobile devices
without having to be inside the vehicle.
- If the vehicle doors and lids are open/closed,
- Parking lights are on/off.
For additional information on opening and clos
i ng the doors or for the vehicle lighting, refer to
¢ page 31, Opening and closing or to ¢ page 49,
Exterior lighting.
(D Tips
-If the high-voltage battery is not charged,
the amount of access requests is limited to
15 after switching off the ignition. This
helps conserve the 12 vo lt vehicle battery.
You cannot contro l functions or access in
formation if the charge leve l of the 12 volt
vehicle battery is too low.
- If at least two minutes have passed after
the last time the ignition was switched off,
you can reset the access counter back to "O" as needed after switch ing the ignit ion on/
off again.
199