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Audi connect e-tron services
Introduction
Applies to: vehicles with Audi connect e-tron services
With Audi connect e-tron services l), you can ac
cess various information or control individual
functions remotely using mob ile dev ices (such as
a smartphone) or a web portal.
- Trip
data¢ page 199.
- Doors and lights ¢page 199.
-Vehicle status report ¢ page 200.
- Car
Finder ¢ page 200.
- Charging
¢ page 200.
- Climate
control¢ page 200 .
A WARNING
Also read and follow the instructions regard
ing traffic safety
¢ page 154.
Setup
Applies to: vehicles with Audi connect e-tron services
To use Audi connect e-tron services 1), please
note the following:
Requirements
-An authorized Audi dealer must complete a
one-time activation of Audi connect e-tron serv
i ces for your veh icle before you can reg ister on
line .
- Then register at etron.audiusa .com . You can
use and manage the Audi connect e-tron serv
ices there .
- If you require assistance w ith your Aud i connect
e-tron services, please contact an authorized
Audi dealer or authorized Audi Service Facility.
- Your mobile devices must be compatible .
1> The mob ile network service is offered by a serv ice provid
e r. Yo u can obtain more informa tion abou t your mobile
network provider at an au th or ized Aud i dealer. Connected
dev ices are not always 4G-compatible. Th e ava ilability o f a
high -speed network may be red uced dur ing pea k usage or
b y your location, the reception, and other factors . Ne t
wo rk coverage ca nnot be guaranteed everywhere. Fo r
mo re info rmation on mobile cove rage, see the Audi con
n ect overv iew from your mobile network provider.
Audi connect e-tron services
Trip data
Applies to: vehicles with Audi connect e-tron services
The Driver Information System collects data un
der certain conditions and sends it to a server.
When data is stored, you can access values such
as these using the service:
- driving durat ion,
- average speed driven,
- distance driven,
- average electric consumption.
Doors and lights
Applies to: vehicles with Audi connect e-tron services
You can access and disp lay the current status of
the following vehicle data on your mobile devices
without having to be inside the vehicle.
- If the vehicle doors and lids are open/closed,
- Parking lights are on/off.
For additional information on opening and clos
i ng the doors or for the vehicle lighting, refer to
¢ page 31, Opening and closing or to ¢ page 49,
Exterior lighting.
(D Tips
-If the high-voltage battery is not charged,
the amount of access requests is limited to
15 after switching off the ignition. This
helps conserve the 12 vo lt vehicle battery.
You cannot contro l functions or access in
formation if the charge leve l of the 12 volt
vehicle battery is too low.
- If at least two minutes have passed after
the last time the ignition was switched off,
you can reset the access counter back to "O" as needed after switch ing the ignit ion on/
off again.
199
Audi conn ect e-tron ser vic es
Vehicle status report
Applies to: vehicles with Audi connect e-tron services
You can access various vehicle statuses using the
services, such as:
- high-voltage battery charge level ,
- electric range,
- mileage,
- next inspection.
F or additional information, s ee
¢ page 95, Power
meter overview
and ¢ page 97, Range display.
A WARNING
Do not ignore messages and warning or indi
cator lights that turn on in the vehicle be
cause of the information in the status report.
Th is could lead to break downs in on the road,
accidents and se rious injuries.
Car Finder
Applies to: vehicles with Audi connect e-tron services
The vehicle collects data under certain conditions
and sends it to a server .
When data is stored, you can access values such
as these us ing the service:
- Vehicle location disp lay,
- Display of one's own location,
- Ro ute to your veh icle.
If your mobile device also has a nav igation func
tion, you can navigate to your last know n parking
locat ion.
@ Tips
- The new parking location cannot be deter
mined with this service if the vehicle is
moved after shutt ing the veh icle
off and
wi thout sw itching the ign ition on and
off
again, for example when be ing towed o r if
the vehicle is stolen .
- If the vehicle is moved an d shut
off again
us ing the second key, for example, the new
parking location is t ransmitted to the server
after switching the ignition off .
200
Charging
Applies to: vehicles with Audi connect e-tron services
You can control and access the hig h-voltage bat
tery c harging proc ess r emotely using these serv
i ces. You have the following options:
- check the battery charge leve l,
- star t/end t he cha rging process,
- prog ram the charging t imer with/w itho ut cl i-
mate cont rol,
- deactivate/activate the cha rg in g timer .
Fo r addi tional information,
see ¢ page 106,
Charging the battery with the Audi e-tron charg
ing system .
A WARNING
Only perform charging f unctions on the high
voltage battery if the vehicle is shut
off co r
rect ly, is connected to a suitable socket and if
the ign ition is swi tched off.
Temperature control
Applies to: vehicles with Audi connect e-tron services
You can contro l the climate control in your vehi
cle remotely using these services:
- start/end climate control ,
- program the timer,
- deactivate/activate the timer.
For addi tional informa tion, see
¢ page 116, Cli
mate control .
A WARNING
Only perform the climate control functions if
your vehicle was shut
off correct ly and the ig
n ition is switched off.
LL co .... N
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Checking and Filling
Engine compartment overview
The most important check points .
Fig . 267 Typical location of the reservoi r, engine oil d ipst ick, and engine oil f iller open ing
(D Coolant expans ion tank (-L) ¢ page 325
@ E ngine oi l dipstick¢ page 322
® Engine oil filler opening ("e::r.) ¢ page 322
@ Eng ine oi l label* w ith VW standard
¢ page 321
® Brake fluid reservoir (0}) ¢ page 326
@ Applies to: vehicles w ith jump start point(+):
jump start point(+) under a cover
¢page 327, ¢page 375
0 Applies to: vehicles with the vehicle battery
in the engine compartment: vehicle bat
tery(+) under the battery
cover¢ page 327,
¢page375
@ Bodygroundpoint(-) ¢page327,
¢ page375
® Washer fluid reservoir (0) ¢ page 328
@ Fuse housing ¢ page 3 71
The oil dipstick( @) and the engine oil fi ller
opening( @)¢ fig. 267 may be located in differ- ent places within the engine compartment de
pending on the engine version .
,8. WARNING
Read and follow a ll WARNINGS before check
i ng anything in the engine compartment
¢page 318 .
(D Tips
Applies to: vehicles with p lug-in hybrid dr ive:
note the informa tion for the coo lant expan
s io n t ank
in¢ page 102 and for the vehicle
batte ry (+) in
¢page 102 .
Engine oil
If the engine oil level is too low
If you need to add engine oil, use an o il that i s
listed on the st icker .
The sticker is located at the
front of the eng ine
compartment ¢ page 321,
fig. 267.
321