2018.5 OPEL AMPERA E Manual user

Customer information255Customer
informationCustomer information ................255
Declaration of conformity .........255
REACH .................................... 256
Software acknowledgement ....257
Software update ......................258
Registered trademarks ............259
Vehicle data recording and pri‐ vacy ........................................... 259
Event data recorders ...............259
Radio Frequency Identification (RFID) ..................................... 262Customer information
Declaration of conformity
Transmission systems
This vehicle has systems that
transmit and / or receive radio waves
subject to Directive 2014/53/EU. The
manufacturers of the systems listed
below declare conformity with
Directive 2014/53/EU. The full text of the EU declaration of conformity for
each system is available at the
following internet address:
www.opel.com/conformity.
Importer is
Opel / Vauxhall, Bahnhofsplatz,
65423 Ruesselsheim am Main,
Germany.
Antenna module
Laird
Daimlerring 31, 31135 Hildesheim,
Germany
Operation frequency: N/A
Maximum output: N/A
Kathrein Automotive GmbHRoemerring 1, 31137 Hildesheim,
Germany
Operation frequency: N/A
Maximum output: N/A
Electronic key transmitter
Denso Corporation
1-1, Showa-cho, Kariya-shi, Aichi-
ken 448-8661, Japan
Operation frequency: 433.92 MHz
Maximum output: -5.88 dBm
Electronic key receiver
Denso Corporation
Waldeckerstrasse 11, 64546
Moerfelden-Walldorf, Germany
Operation frequency: 125 kHz
Maximum output: -0.14 dBm
Immobiliser
Robert Bosch GmbH
Robert Bosch Platz 1, 70839
Gerlingen, Germany
Operation frequency: 125 kHz
Maximum output:
5.1 dBµA/m @ 10 m

256Customer informationInfotainment system IntelliLink-e
LG Electronics
European Shared Service Center
B.V., Krijgsman 1, 1186 DM
Amstelveen, The NetherlandsOperation
frequency (MHz)Maximum output
(dBm)2400.0 - 2483.54.02400.0 - 2483.513.05725.0 - 5850.013.0
OnStar module
LG Electronics
European Shared Service Center
B.V., Krijgsman 1, 1186 DM
Amstelveen, The Netherlands
Operation
frequency (MHz)Maximum output
(dBm)2402 - 248042412 - 246218880 - 915331710 - 1785241850 - 1910241920 - 1980242500 - 257023
Radar unit
Hella KGaA Hueck & Co.
Rixbecker Strasse 75, 59552
Lippstadt, Germany
Operation frequency:
24.05 - 24.25 GHz
Maximum output: 20 EIRP dBm
Radio remote control receiver
Robert Bosch GmbH
Robert Bosch Platz 1, 70839
Gerlingen, Germany
Operation frequency: N/A
Maximum output: N/A
Radio remote control transmitter
Robert Bosch GmbH
Robert Bosch Platz 1, 70839
Gerlingen, Germany
Operation frequency: 433.92 MHz
Maximum output: -4 dBm
Smartphone remote module
Denso Corporation
Waldeckerstrasse 11, 64546
Moerfelden-Walldorf, Germany
Operation frequency:
2400 - 2482 MHz
Maximum output: 3 dBm
Tyre pressure sensors
Schrader Electronics Ltd.
11 Technology Park, Belfast Road,
Antrim BT41 1QS, Northern Ireland,
United Kingdom
Operation frequency: 433.92 MHz
Maximum output: 10 dBm
REACH Registration, Evaluation,
Authorisation and Restriction of
Chemicals (REACH) is a European
Union regulation adopted to improve
the protection of human health and
the environment from the risks that
can be posed by chemicals. Visit
www.opel.com/reach for further
information and for access to the
Article 33 communication.

Customer information257Software acknowledgementCertain OnStar components include
libcurl and unzip software and other
third party software. Below are the notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index.
libcurl Copyright and permission notice
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify, and
distribute this software for any
purpose with or without fee is hereby
granted, provided that the above
copyright notice and this permission
notice appear in all copies.
The software is provided "as is",
without warranty of any kind, express
or implied, including but not limited to
the warranties of merchantability,
fitness for a particular purpose and
non-infringement of third party rights.
In no event shall the authors orcopyright holders be liable for any
claim, damages or other liability,
whether in an action of contract, tort
or otherwise, arising from, out of or in connection with the software or the
use or other dealings in the software.
Except as contained in this notice, the name of a copyright holder shall not
be used in advertising or otherwise to
promote the sale, use or other
dealings in this Software without prior
written authorization of the copyright
holder.
unzip This is version 2005-Feb-10 of theInfo-ZIP copyright and license. The
definitive version of this document
should be available at ftp://ftp.info-
zip.org/pub/infozip/license.html
indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright and
license, “Info-ZIP” is defined as the
following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, EdGordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert
Heath, Jonathan Hudson, Paul
Kienitz, David Kirschbaum, Johnny
Lee, Onno van der Linden, Igor
Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George
Petrov, Greg Roelofs, Kai Uwe
Rommel, Steve Salisbury, Dave
Smith, Steven M. Schweda, Christian
Spieler, Cosmin Truta, Antoine
Verheijen, Paul von Behren, Rich
Wales, Mike White.
This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP
or its contributors be held liable for
any direct, indirect, incidental, special
or consequential damages arising out
of the use of or inability to use this
software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it freely,
subject to the following restrictions:

258Customer information1. Redistributions of source codemust retain the above copyright
notice, definition, disclaimer, and
this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer, and
this list of conditions in
documentation and / or other
materials provided with the
distribution. The sole exception to
this condition is redistribution of a
standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of this
license, as long as the normal
SFX banner has not been
removed from the binary or
disabled.
3. Altered versions--including, but not limited to, ports to new
operating systems, existing ports
with new graphical interfaces, and dynamic, shared, or static library
versions--must be plainly marked
as such and must not be
misrepresented as being the
original source. Such alteredversions also must not be
misrepresented as being Info-ZIP
releases--including, but not
limited to, labelling of the altered
versions with the names “Info-
ZIP” (or any variation thereof,
including, but not limited to,
different capitalizations), “Pocket
UnZip,” “WiZ” or “MacZip” without
the explicit permission of Info-ZIP. Such altered versions are further
prohibited from misrepresentative
use of the Zip-Bugs or Info-ZIP e- mail addresses or of the Info-ZIP
URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,” and
“MacZip” for its own source and
binary releases.
Software update
The Infotainment system can
download and install selected
software updates over a wireless
connection.Note
The availability of these over-the-air
vehicle software updates varies by
vehicle and country. Find more
information on our home page.
Internet connection
Downloading over-the-air vehicle
software updates requires internet
connectivity, which can be accessed
through the vehicle’s built-in OnStar
connection or another password-
protected Wi-Fi hotspot, e.g. provided
by a mobile phone.
To connect the Infotainment system
to a hotspot, select Settings on the
home screen, Wi-Fi and then Manage
Wi-Fi Networks . Select the desired
Wi-Fi network, and follow the on-
screen prompts.
Updates
The system will prompt for certain
updates to be downloaded and
installed. There is also an option to
check for updates manually.

Customer information259To manually check for updates, select
Settings on the home screen,
Software information and then
Software Update . Follow the on-
screen prompts.
Note
Steps for downloading and installing updates may vary by vehicle.
Note
During the installation process, the
vehicle may not be operational.
Registered trademarksApple Inc.
Apple CarPlay™ is a trademark of Apple Inc.
App Store ®
and iTunes Store ®
are
registered trademarks of Apple Inc.
iPhone ®
, iPod ®
, iPod touch ®
, iPod
nano ®
, iPad ®
and Siri ®
are registered
trademarks of Apple Inc.Bluetooth SIG, Inc.
Bluetooth ®
is a registered trademark
of Bluetooth SIG, Inc.DivX, LLC
DivX ®
and DivX Certified ®
are
registered trademarks of DivX, LLC.EnGIS Technologies, Inc.
BringGo ®
is a registered trademark of
EnGIS Technologies, Inc.Google Inc.
Android™ and Google Play™ Store
are trademarks of Google Inc.Stitcher Inc.
Stitcher™ is a trademark of Stitcher,
Inc.Verband der Automobilindustrie e.V.
AdBlue ®
is a registered trademark of
the VDA.Vehicle data recording
and privacy
Event data recorders
Electronic control units are installed in
your vehicle. Control units process
data which is received by vehicle
sensors, for example, or which they
generate themselves or exchange
amongst themselves. Some control
units are necessary for the safe
functioning of your vehicle, others
assist you while you drive (driver
assistance systems), while others
provide comfort or Infotainment
functions.
Operating data in the vehicle Control units process data for
operation of the vehicle.

260Customer informationThis data includes, for example:● Vehicle status information (e.g. wheel rotation rate, speed,
movement delay, lateral
acceleration, "seatbelts
fastened" display),
● Ambient conditions (e.g. temperature, rain sensor,
distance sensor).
Most of this data is volatile and is
processed only in the vehicle itself, and not beyond the operating time.
Moreover, many control units include
data storage device (amongst others the vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle condition, component stress,
maintenance requirements and
technical events and errors.
The following information, for
example, is stored:
● System component operating states (e.g. fill level, tyre
pressure, battery status),
● State of charge of the high voltage battery, estimated range
(in the case of electric vehicles),● Faults and defects in important system components (e.g. lights,
brakes),
● System reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems),
● Information on events damaging the vehicle.
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services, the operating
data saved can be read together with the vehicle identification number andused if necessary. Staff working for
the service net-work (e.g. garages, manufacturers) or third parties (e.g.
breakdown services) can read the
data from the vehicle. Services
include repair services, maintenance
processes, warranty cases and
quality assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which has been read
out documents the technical conditionof the vehicle or individual
components and assists with fault
diagnosis, compliance with warranty
obligations and quality improvement.
This data, in particular information on component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also needs operating data
from vehicles for product recalls.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs.
Comfort and Infotainment
functions
Comfort settings and custom settings
can be stored in the vehicle and
changed at any time.

Customer information261Depending on the equipment level in
question, these include
● Seat and steering wheel position settings,
● Chassis and air conditioning settings,
● Custom settings such as interior lighting.
You can input your own data in the
Infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● Multimedia data such as music, videos or photos for playback in
an integrated multimedia system,
● Address book data for use with an integrated hands-free system
or an integrated navigation
system,
● Input destinations,
● Data on the use of online services.
This data for comfort and
Infotainment functions can be stored
locally in the vehicle or be kept on adevice that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device
to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,
this includes data such as position
data, day / night mode and other
general vehicle information. For moreinformation, please see the operating
instructions for the vehicle /
Infotainment system.
Integration allows selected
smartphone apps to be used, such as
navigation or music playback. No
further integration is possible
between smartphone and vehicle, in particular active access to vehicledata. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.

262Customer informationOnline servicesIf your vehicle has a radio networkconnection, this allows data to be
exchanged between your vehicle and other systems. The radio network
connection is made possible by
means of a transmitter device in your
vehicle or a mobile device provided
by you (e.g. a smartphone). Online
functions can be used via this radio
network connection. These include
online services and applications /
apps provided to you by the
manufacturer or other providers.
Services of the manufacturer In the case of the manufacturer's
online services, the relevant functions are described by the manufacturer in
an appropriate location (e.g. Owner's
Manual, the manufacturer's website)
and the associated data protection
information is provided. Personal
data may be used to provide online
services. Data exchange for this
purpose takes place via a protected
connection, e.g. using the
manufacturer's IT systems provided
for the purpose. Collection,processing and use of personal data
for the purposes of preparation of services take place solely on the
basis of legal permission, e.g. in the case of the eCall emergency
communication system or a
contractual agreement, or by virtue of
consent.
You can activate or deactivate the
services and functions (which are
subject to charges to some extent)
and, in some cases, the vehicle's
entire radio network connection. In
particular, this does not include
statutory functions and services such
as eCall.
Third party services
If you make use of online services
from other providers (third parties),
these services are subject to the
liability and data protection and usage conditions of the provider in question.
The manufacturer frequently has no
influence over the content exchanged
in this regard.Therefore, please note the nature,
scope and purpose of the collection
and use of personal data within the
scope of third party services provided by the service provider in question.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tyre
pressure monitoring and immobiliser. It is also used in connection with
conveniences such as radio remote
controls for door locking / unlocking and starting. RFID technology in Opel
vehicles does not use or record
personal information or link with any
other Opel system containing
personal information.