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Driving and operating151Other objects, e.g. other keys,
transponder, tags, coins etc. must be removed.
2. With the vehicle in P or N depress
the brake pedal and press
POWER m.
To switch off the vehicle, press
POWER m again. Remove the
electronic key from the centre
console.
This option is intended for
emergencies only. Replace the
electronic key battery as soon as
possible 3 19.
For unlocking or locking the doors,
see fault in radio remote control unit
or electronic key system 3 20.
Retained power off
The following electronic systems can
work until the driver's door is opened
or for 10 minutes after the vehicle is
switched off:
● power windows
● Infotainment system
● power outlets
Starting and stopping the vehicleMove the selector lever into P or N.
The propulsion system does not start
in any other position.
Note
Do not try to shift into P when the
vehicle is moving, as the electric
drive unit could be damaged. Shift
into P only when the vehicle is
stationary.
The electronic key must be inside the
vehicle. Depress the brake pedal,
then press POWERm.
If the electronic key is not in the
vehicle or something is interfering
with the transmitter, a message is
displayed in the Driver Information
Centre.
A vehicle ready light is displayed in
the lower right corner of the
instrument cluster when the vehicle is ready to be driven.
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152Driving and operatingThe instrument cluster also displays
an active battery gauge when the
vehicle is ready to be driven.
A chime will sound if the driver's door is opened while the vehicle is
switched on. Always press
POWER m to switch off the vehicle
before exiting the vehicle.
If the vehicle will not start due to a low electronic key battery, the vehicle can
still be driven.
Operation in case of failure 3 149.
RestartingCaution
If the vehicle must be restarted
while it is still moving, move the
selector lever into N and press
POWER m twice without
depressing the brake pedal. The
propulsion system will not restart
in any other way.
Emergency shut off during driving
1. Brake using a firm and steady pressure. Do not pump the brakes
repeatedly. This may reduce
power assist, requiring increased brake pedal force.
2. Shift the selector lever into N. This
can be done while the vehicle is
moving. After shifting into N, firmly
apply the brakes and steer the
vehicle to a safe location.
3. Come to a complete stop, shift into P, and switch off the vehicle
by pressing POWERm.
4. Apply the parking brake. If the vehicle cannot be pulled
over and must be shut off while
driving, press and hold
POWER m for more than
2 seconds, or press twice briefly
within 5 seconds.9 Danger
Switching off the vehicle while
moving may disable the airbags.
While driving, only shut the
propulsion system off in an
emergency.
Starting the vehicle at low
temperatures
It is recommended to plug in the vehicle when exterior temperatures
are below 0 °C to maximise high
voltage battery life.
Should the exterior temperature be
lower than -32 °C, the vehicle must be
plugged in when the vehicle is
switched on.
Parking Note
Do not allow the vehicle to remain in
extreme temperatures for long
periods without being driven or
being plugged in.
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Driving and operating1539Warning
● Always apply parking brake.
Pull switch m for approx.
1 second and check if the
control indicator m illuminates.
The electric parking brake is applied when control indicator
m illuminates 3 79.
● Switch off the vehicle.
● If the vehicle is on a level surface or uphill slope, apply
the parking brake and set the
selector lever to P before
switching off the vehicle. On an uphill slope, turn the front
wheels away from the kerb.
If the vehicle is on a downhill
slope, apply the parking brake
and set the selector lever to P
before switching off the vehicle.
Turn the front wheels towards
the kerb.
With the selector lever in P,
press POWER m briefly to
switch off the vehicle. Turn the
steering wheel until the
steering wheel lock engages.
● Close the windows.
● Lock the vehicle.
● Activate the anti-theft alarm system.
● The engine cooling fans may run
after the vehicle has been
switched off 3 212.
It is not recommended to park with the propulsion system running.
If the vehicle is left with the propulsion
system running, follow the proper
steps to be sure the vehicle will not move.
Post-crash label
The post-crash label is located in the
driver's door frame.
After an accident, park the vehicle
with a sufficient distance of
approx. 7.5 m to other objects.
Park on a non-flammable surface.
Call the hotline number given on the
label to get further instructions on how to handle the vehicle.
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154Driving and operatingElectric vehicle
operation modes
Operation This vehicle is a purely electricallydriven vehicle. It always uses an
electric propulsion system to drive the
vehicle. Electricity is the vehicle's only source of energy.
Drive modes Sport modeSport mode provides more
responsive acceleration than normal
mode, but can reduce energy
efficiency. Use normal mode
whenever possible.
When the 3 indicator does not
illuminate, the vehicle is in normal
mode.
Press SPORT to select Sport mode.
Press SPORT again to return to
normal mode.
The 3 indicator will be
displayed in the instrument cluster
when Sport mode is selected.
Control indicator 3 80.
When Sport mode is active and the
vehicle is switched off, Sport mode
will still be active when the vehicle is switched on again.
Sport mode may be unavailable if the high voltage battery charge is too low.Electric drive unit
Operation The vehicle uses an electric drive
unit. The selector lever is located on
the centre console between the
seats.P:park position, wheels are locked, engage only when the vehicle is
stationaryR:reverse gear, engage only when
the vehicle is stationaryN:neutralD:drive mode, low recuperationL:low, high recuperation, enables
one pedal drive
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Driving and operating155The selector lever always starts from
a centre position. The selected gear
is indicated by a yellow LED on the
selector lever. After releasing the
selector lever, it will return to the centre position.
P : This position locks the front
wheels. It is the recommended
position when starting the propulsion system because the vehicle cannot
move easily.9 Warning
It is dangerous to get out of the
vehicle if the selector lever is not fully in P with the parking brake
firmly applied. The vehicle can roll.
Do not leave the vehicle when the propulsion system is running, the
vehicle may move suddenly. You
or others can be injured. To be
sure the vehicle will not move,
even if you are on even ground,
always apply the parking brake
and move the selector lever to P.
The release button is designed to
prevent inadvertent shifting out of P
unless the vehicle has been started,
the brake pedal is depressed, and the release button is pressed.
When the vehicle is stopped, press
POWER m to switch off the vehicle.
The electric drive unit will shift to P
automatically.
The vehicle will not shift into P if it is
moving too fast. Stop the vehicle and
shift into P.
To shift into P, press the P button on
the selector lever.
To shift out of P:
1. Depress the brake pedal and press the release button.
2. Shift into the desired gear.
R : Use this gear to reverse.
If the vehicle is shifted from either R
to D, or D to R while the speed is too
high, the vehicle will shift
automatically to N. Stop the vehicle
and shift again.
To shift into and out of R:
1. Bring the vehicle to a complete stop.
2. To shift into R, press the release
button and move the selector
lever forward, and then to the left. R is illuminated in red.
To shift out of R, shift into the
desired gear.Caution
Shifting into R while the vehicle is
moving forward could damage the electric drive unit. Only shift intoR after the vehicle has been
stopped.
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156Driving and operatingAt low vehicle speeds, R can be used
to rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the electric drive unit.
N : In this position, the propulsion
system does not transfer torque to the
wheels. To restart the propulsion
system when the vehicle is already
moving, use D only.
The vehicle is not designed to stay in N for extended periods of time. It will
automatically shift into P.
To shift into and out of N:
● To shift into N, move the selector
lever forward until N is illuminated
in red.
● If the vehicle is in P, press the
release button while pressing the selector lever forward until N is
illuminated in red.
To shift out of N, bring the vehicle
to a complete stop and shift into the desired gear.D : This position is for normal driving.
If more power is needed for passing,
and the vehicle speed is:
● less than 56 km/h, push the accelerator pedal about halfway
down.
● about 56 km/h or more, push the accelerator pedal all the way
down.Caution
If the vehicle seems to accelerate
slowly or not respond when you try to go faster, do not continue your
journey. The electric drive unit
could be damaged. Consult a
workshop as soon as possible.
Note
In slippery conditions, operate the
vehicle in D for enhanced riding and
handling performance.
To shift into and out of D:
1. Bring the vehicle to a complete stop.
2. To shift into D, move the selector
lever back. If the vehicle is in P,
press the release button while
pressing the selector lever back.
D is illuminated in red.
To shift out of D, shift to the
desired gear.
When stopping on a steep hill, use the brakes to hold the vehicle in place.
When shifting into P on a hill, use the
brakes to hold the vehicle. Then shift
into P.
L : This position reduces vehicle
speed without using the brakes. Use
L on very steep hills, in deep snow, in
mud or in stop-and-go traffic.Caution
Spinning the tyres or holding the
vehicle in one place on a hill using only the accelerator pedal may
damage the electric drive unit. If you are stuck, do not spin the
tyres. When stopping on a hill, use
the brakes to hold the vehicle in
place.
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Driving and operating157One-pedal drivingCaution
When the vehicle is operated in L
and the driver unfastens his seat
belt, the electric parking brake is
automatically applied and one
pedal driving is not possible.
With one-pedal driving, the
accelerator pedal can be used to
control the deceleration of the vehicle
down to a complete stop.
Quick releasing of the accelerator
pedal will result in aggressive
deceleration. Slow releasing of the
accelerator pedal will allow the
deceleration of the vehicle to be
adjusted as desired.
To use one-pedal driving, shift into L.
L is only selectable when the vehicle
is in D. Press the accelerator pedal to
achieve the desired speed. The
deceleration provided by one-pedal
driving provides full regenerative
braking and helps increase energy efficiency.
While driving on slopes, one-pedal
driving may not be able to bring the
vehicle to a complete stop or hold the
vehicle at a stop.
If the vehicle cannot stop on a slope
while using one-pedal driving, the
electric parking brake may be applied to hold the vehicle stationary.
To drive again, depress the
accelerator pedal, and the electric
parking brake will automatically
disengage.
One-pedal driving may become
disabled and the vehicle may
continue to creep forward, or if
stopped, may apply the electric
parking brake or shift to P.
This can be caused by the following: ● The driver's door is open.
● The driver's seat belt is unbuckled.
● The vehicle has remained stationary for 5 minutes.
● There is a problem with the propulsion system.Additional deceleration can be
achieved by using the regenerative braking paddle.
Regenerative braking 3 161.
Car wash mode This vehicle includes a car washmode that allows the vehicle to
remain in N (neutral) for use in
automatic car washes.
Car wash mode (vehicle off) - driver in vehicle
To place the vehicle in N with the
vehicle off and occupied:
1. Apply the brake pedal.
2. Shift to N.
3. Turn off the vehicle and release the brake pedal.
4. The indicator should continue to show N. If it does not, repeat steps
1-3.
The vehicle is now ready for the
car wash.
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158Driving and operatingCar wash mode (vehicle off) - driver
out of vehicle
To place the vehicle in N with the
vehicle off and unoccupied:
1. Apply the brake pedal.2. Open the door.
3. Shift to N.
4. Turn off the vehicle and release the brake pedal.
5. The indicator should continue to show N. If it does not, repeat steps
1-4.
6. Exit the vehicle and close the door.
The vehicle is now ready for the
car wash.
Car wash mode (vehicle on) - driver
in vehicle
To place the vehicle in N with the
vehicle on and occupied:
1. Apply the brake pedal.
2. Shift to N.
3. Release the brake pedal.
The vehicle is now ready for the
car wash.Car wash mode (vehicle on) - driver
out of vehicle
To place the vehicle in N with the
vehicle on and unoccupied:
1. Apply the brake pedal.2. Open the door.
3. Shift to N.
4. Release the brake pedal.
5. The indicator should continue to show N. If it does not, repeat steps
1-4.
6. Exit the vehicle and close the door.
The vehicle is now ready for the
car wash.
The vehicle may have
automatically shifted to P upon re-
entry.Brakes
The brake system comprises two
independent brake circuits.
If a brake circuit fails, the vehicle can
still be braked using the other brake
circuit. However, braking effect is
achieved only when the brake pedal
is depressed firmly. Considerably
more force is needed for this. The
braking distance is extended. Seek the assistance of a workshop before
continuing the journey.
When the vehicle is switched off, the
support of the brake servo unit
disappears once the brake pedal has been depressed once or twice.
Braking effect is not reduced, but
braking requires significantly greater
force. It is especially important to bear this in mind when being towed.
Control indicator R 3 79.
Antilock brake system
Antilock brake system (ABS)
prevents the wheels from locking.