2017 VOLKSWAGEN TIGUAN Owner´s Manual

Special equipment, access to the legally prescribed diagnostic interface (on-board diagnostics) and
switched-on ignition are required in order to read data out of the event data recorder.
Volkswagen will not access, read out or process data from the event data recorder unless the
vehicle owner (or lessee in the case of leasing) grants their permission. Exceptions to this are
contractual or legal provisions.
Due to its legal product monitoring obligations, Volkswagen is entitled to use the data for field
monitoring and also for research purposes and quality improvements. For research purposes,
Volkswagen makes the data available to third parties in anonymous form, in other words without
any reference to the individual vehicle, vehicle owner or lessee.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions,
such as lane change flash, single door unlocking and displays, can be reprogrammed using special
workshop equipment. If the convenience functions are reprogrammed, the descriptions in your
vehicle wallet will no longer match the original functions. Volkswagen recommends having any
reprogramming entered into the digital service schedule by a Volkswagen dealership or qualified
workshop.
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Convenience and Infotainment functions
Depending on the equipment selected, you can store your own data in the vehicle's Infotainment
functions. This includes, for example:
•Media files for playing music, films or photos in the Infotainment system.
•Address book data for use with a hands-free system or navigation system.
•Entered navigation destinations.
•Data on the use of online services.
These data can be stored locally in the vehicle or located on a device that you have connected to
the vehicle, e.g. mobile device, USB stick or MP3 player. If these data are stored in the vehicle, you
can delete them at any time. These data are transmitted to third parties only at your request, in
particular in relation to the use of online services and in accordance with your personal settings.
You can store convenience settings (personalisation) in the vehicle and change them at any time.
Depending on the equipment in the vehicle, this includes, for example:
•Seat position settings.
•Running gear and air conditioning system settings.
•Personalised settings such as mirror adjustment or background lighting.
Integration of mobile devices
If your vehicle contains the necessary equipment, you can connect your mobile device or any other
mobile end device to your vehicle so that you can control this device via the controls integrated in
the vehicle when the corresponding functions are available. For example, images and sounds from
the mobile device can be output through the Infotainment system. At the same time, certain
information is sent to your mobile device. This includes location data and further general vehicle
information, depending on the type of integration. For more details, refer to the information about
display of apps in the Infotainment system ⇒ Mobile online services.
This enables selected apps on the mobile device to be used in the vehicle, e.g. navigation or music
player. The mobile device and vehicle do not interact in any other ways than those described here,
in particular the device does not actively access vehicle data. The type of further data processing
depends on the app provider. The settings that you can make here depend on the app in question
and the operating system on your mobile device.
Third party providers
If your vehicle is equipped with a connection to a mobile network, your vehicle will be able to
exchange data with other systems. The vehicle can be connected to a mobile network using a
transmitter and receiver unit in the vehicle or using your own mobile device. This mobile network
connection enables you to use online functions. This includes online services and apps provided by
Volkswagen or other third-party providers.
Manufacturer services
In the case of online services provided by Volkswagen, the respective functions are described by
Volkswagen in a suitable location, e.g. in a separate service description or on a website ⇒ Mobile 
online services along with the relevant data protection policies. Personal data may be required to
provide online services. For this, data are exchanged over a secure connection, e.g. using the
designated IT systems of the manufacturer. Any collection, processing and use of personal data
that goes beyond the provision of the service takes place exclusively according to legal regulations,
contractual agreements or the necessary permission.
You can activate and deactivate the services and functions, some of which are subject to a fee, and
in some cases also disable the vehicle's entire data connection. This does not apply to any
functions and services required by law, e.g. emergency call systems.

Third-party services
If you are able to use online services provided by a party other than the manufacturer, these
services are the sole responsibility of the provider in question and are subject to this provider's data
protection policy and terms and conditions of use. Volkswagen has no influence over the content
exchanged in these services.
Please refer to the provider in question for information about the type, scope and purpose of the
collection and use of personal data related to third-party services.
Please note the further information on Volkswagen Car-Net services ⇒ Mobile online 
services.
Information stickers and plates
Safety certificates, stickers and plates showing important vehicle operation information are factory-
fitted in the engine compartment and on certain vehicle parts, such as the tank flap, front passenger
sun visor, driver door pillar or under/on the luggage compartment floor.
•Never remove or damage the safety certificates, stickers and plates. They must remain legible
at all times.
•If vehicle parts bearing safety certificates, stickers or plates are removed from the vehicle,
replacement safety certificates, stickers or plates with the same information must be applied
properly to the new parts by the qualified workshop.
Safety certificate
There is a safety certificate on the door pillar of the driver door which states that all necessary
safety standards and specifications from the transport safety authorities of the particular country
were met at the time of production. The month and year of production and the chassis number may
also be listed. Observe notes in the owner's manual.
Fluids in the air conditioning system
Refrigerant in the air conditioning system
The sticker in the engine compartment contains information regarding the type and quantity of
refrigerant used in the vehicle's air conditioning system. The sticker is located at the front of the
engine compartment, close to the coolant filler neck.
SymbolDescription
Warning: the air conditioning system must be serviced by trained specialists.
Type of refrigerant.
Type of lubricating oil.
See workshop information (available only for Volkswagen dealerships).
The air conditioning system must be serviced by trained specialists.
Flammable refrigerant.
Make sure that all components are disposed of correctly. Never install components
that have been taken from old vehicles or recycling facilities.
Incorrect use of the diagnostic interface can cause malfunctions, which can result in
accidents and serious injuries.
•Never read the event memory using the diagnostic interface yourself.
•The event memory should only be read out via the diagnostic interface by a qualified
workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
WARNING
Handling the vehicle incorrectly will increase the risk of accident and injuries.
•Comply with legal regulations.
•Observe the owner's manual.
WARNING
Handling the vehicle incorrectly could lead to the vehicle becoming damaged.
•Comply with legal regulations.
•Carry out service jobs in accordance with the specifications.
NOTICE

Lubricant in the air conditioning system
The air conditioning system contains up to 210 ml of lubricating oil. The exact specification and
information about the lubricating oil quantity in the air conditioning system are available from the
following website:
https://erwin.volkswagen.de
Radio reception and aerials
In vehicles with a factory-fitted Infotainment system, the aerial for radio reception can be installed at
various locations in the vehicle:
•On the inside of the rear window, together with the rear window heating.
•On the inside of the rear side windows.
•On the inside of the windscreen.
•On the roof of the vehicle.
Aerials on the interior of the windows can be identified by thin wires.
Component protection
Some electronic components and
control units are fitted with component
protection as standard, e.g. the
Infotainment system.
Component protection was developed as a protective mechanism in order to:
•Prevent any factory-fitted parts delivered with a vehicle from functioning fully if they have been
installed into other vehicles (e.g. after theft),
•Prevent full function of components outside of the vehicle,
•Allow for legitimate installation or exchange of parts and control units by a professional in the
case of service.
WhereWhat appears:Remedy
Instrument cluster
displaySAFE CPGo to a qualified workshop.
Infotainment system
display
Component theft protection:
the Infotainment system is not
fully available at present.
Switch on the ignition.
Switch on the ignition.
If this does not deactivate component
protection, seek professional
assistance.
In order to guarantee safe and hazard-free operation, always have the air conditioning
system serviced by trained specialists.
WARNING
•Never repair the evaporator in the air conditioning system using components taken
from older vehicles or recycling facilities.
•Never repair the evaporator in the air conditioning system with used evaporators taken
from older vehicles or recycling facilities.
NOTICE
Aerials located on the inside of the windows can be damaged by corrosive or acidic
detergents, any other chemicals or if hard objects chafe against the window. Never apply
stickers over the window aerials and never clean the aerials with corrosive or acidic
detergents or any other chemicals.
NOTICE
When retrofitting an Infotainment system, ensure that the vehicle's standard integral aerial
amplifier is compatible or else use an additional aerial adapter. Otherwise the aerial
amplifier could be subjected to overvoltage damage.
NOTICE

Information in accordance with the EU Chemicals Regulation
REACH
In accordance with the European regulations on chemicals, known as REACH, Volkswagen would
like to inform you about the substances that may be found in your vehicle.
You can access this information online using your vehicle identification number ⇒ Technical data:
https://reachinfo.volkswagen.com
Declaration of conformity
The individual manufacturer declares herewith that the following products conform, at the time of
vehicle production, with the basic requirements and other relevant laws and regulations, including
FCC Part 15.19, FCC Part 15.21 and RSS-Gen Issue 1:
Radio-based equipment
•Electronic immobiliser.
•Vehicle key.
•Keyless Access locking and starting system.
•Adaptive Cruise Control (ACC).
•Area monitoring system (Front Assist) including City Emergency Brake.
•Lane change system (Side Assist)
•Remote control for the auxiliary heater ⇒ Auxiliary heater and ventilation.
•Trailer manoeuvring system (Trailer Assist) ⇒ Trailer Assist
Electrical equipment
•12-volt socket.
•230-volt Euro socket, 115-volt socket, 100-volt socket.
Recycling and scrapping end-of-life vehicles
Recycling end-of-life vehicles
Volkswagen has already made provision for you to recycle your vehicle in an environmentally
responsible manner. The recycling system operating in many European countries will take back
your vehicle at the end of its useful life. Once the vehicle has been recycled, a certificate of
destruction will be issued to show that the vehicle has been disposed of correctly.
End-of-life vehicles are recycled free of charge, provided that national legislation is complied with.
Further information on the recycling of end-of-life vehicles can be found at a Volkswagen
dealership.
Scrapping
The relevant safety requirements must be observed when the vehicle or components of the airbag
and the belt tensioners are scrapped. Qualified workshops are familiar with these requirements.
Information about vehicles with N1 approval (light commercial
vehicle)
Please observe the following information for vehicles used to transport goods with a maximum
permitted weight of up to 3.5 t (N1 approval in Europe):
Variants and number of seats
N1 vehicles based on a Volkswagen passenger car models are available in different versions. The
number of seats may be restricted to two or four.
Vehicles with two seats: there is no floor covering in the rear of the vehicle interior because there is
no rear bench seat ⇒.
Vehicles with four seats: the centre seat on the rear bench seat cannot be used⇒.
Safe transport of children
Like in vehicles with passenger car approval (M1), approved child restraint systems can be used on
the seats ⇒ Safe transport of children.
Towing a trailer
If the vehicle is approved for towing a trailer, observe any local regulations for driving with a trailer
and using a towing bracket.

If the vehicle exceeds the permitted gross weight or axle load for the rear axle, a speed of 80 km/h
must not be exceeded when towing a trailer. This also applies to countries where higher speeds are
permitted. Always obey speed limits. In some areas speed limits for vehicles towing trailers are
lower than for vehicles without trailers.
Any permitted excess loads for the vehicle are entered in the vehicle documents. If no permitted
excess load is entered, the permitted driving speed limit is 100 km/h taking into account country-
specific legislation.
Technical data
Refer to the vehicle documents for the technical data.
Technical data
Information on technical data
Unless otherwise indicated or listed separately, the technical data for the basic model apply.
Optional equipment, different vehicle equipment, special vehicles and country-specific vehicle
equipment levels can result in different values. All data in the official vehicle documents take
precedence over these data.
Observe the instructions and information relating to vehicles with N1 approval ⇒ Information about 
vehicles with N1 approval (light commercial vehicle).
Engine
The vehicle data sticker or the vehicle registration documents show which engine is installed in your
vehicle.
Weight
The values for the kerb weight in the following tables apply to the road-ready vehicle with driver
(75 kg), service fluids including fuel tank carrying 90% of its capacity and, if applicable, tool kit and
spare tyre ⇒. Additional equipment and retrofitted accessories increase the kerb weight stated
and reduce the maximum permitted load accordingly.
The load comprises the weights of the following:
•Vehicle occupants
•All luggage
•Roof load including the mounts or roof bars and the load carrier system
•Drawbar load when towing a trailer ⇒ Trailer towing.
Performance figures
For reasons of vehicle registration and vehicle taxation, the power output and performance of some
engines may vary in some countries from the information given in this booklet.
In certain vehicles with heavy duty suspension, the engine could be governed to provide a
maximum speed of 210 km/h.
Danger of injuries and electric shock from exposed cables.
•Have the luggage compartment completed at the latest after delivery so that the cables
in the rear area of the vehicle are covered during use of the vehicle.
WARNING
Danger of serious injury due to incorrect transport of persons.
•Never transport a person or child in the middle of the rear bench seat.
•The lack of restraint systems such as seat belt and head restraint can result in serious
or fatal injury in the event of an accident.
WARNING
Danger of serious and fatal injury.
•Do not transport people in the luggage compartment.
•Observe the safety instructions and information on the luggage compartment and
transporting items ⇒ Transporting.
WARNING

When the performance figures were measured, the vehicle was not fitted with any equipment that
could reduce performance, e.g. a roof carrier or mud flaps.
Gross combination weight rating
The gross combination weight ratings listed are only applicable for altitudes up to 1,000 m above
sea level. The maximum weight of the car and trailer must be reduced by approximately 10% for
every further 1,000 m in altitude.
Explanation of tables
Gearbox abbreviations: MG = manual gearbox, DSG = dual clutch gearbox DSG. MG6 = 6-speed
manual gearbox.
Vehicle identification data
Fig. 253 vehicle data sticker: example shows a vehicle with engine code CPTA ③. Type plate.
Fig. 254 In the windscreen: vehicle identification number.
Vehicle data sticker
The vehicle data sticker ⇒ Fig. 253 is located inside the front cover of the owner's manual and
in the spare wheel well in the luggage compartment. It contains the following data:
Vehicle identification number (chassis number).
Vehicle type, engine power, gearbox type.
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Exceeding the maximum permissible weights, gross combination weights, loads,
dimensions, maximum speeds and axle loads can damage the vehicle and cause
accidents and serious injuries.
•Do not exceed the permitted weights, gross combination weights, loads, dimensions
and maximum speeds.
•The actual axle loads must never exceed the maximum permissible axle loads.
•The payload and the distribution of the load in the vehicle have an effect on the driving
response and braking distance of the vehicle. Adjust your speed accordingly.
WARNING
The payload should be distributed as evenly as possible in the vehicle. When transporting
heavy objects in the luggage compartment, they should be placed either in front of or over
the rear axle in order to minimise the effect on the vehicle's handling.
NOTICE

Engine and gearbox code, paint number, interior equipment. In the example, the engine
code is CPTA ⇒ Fig. 253.
Optional extras, PR numbers.
Type plate
The type plate ⇒ Fig. 253 can be seen on the lower part of the door pillar when the door is
open. Vehicles for certain export countries do not have a type plate.
The type plate contains the following data:
Permit
Gross vehicle weight rating
Gross combination weight rating (vehicle plus trailer ⇒ Trailer towing)
Gross axle weight rating, front
Gross axle weight rating, rear
Vehicle identification number
The vehicle identification number can be read from outside the vehicle through a viewer in the
windscreen ⇒ Fig. 254 (arrow). The viewer is located in the lower corner of the windscreen. The
vehicle identification number is also stamped on the right-hand water drainage channel. The water
drainage channel is located between the suspension turret and wing. Open the bonnet ⇒ In the 
engine compartment to gain access to the vehicle identification number.
Dimensions
Fig. 255 Dimensions.
The data in the table apply to the most basic German model.
The specified values can vary due to different tyre and wheel sizes, if additional equipment is fitted,
for different equipment packages, for retrofitted accessories, and for special vehicles. They can also
vary in vehicles that have been manufactured for other countries.
Key to ⇒ Fig. 255:Value
ⒶWidth (from one exterior mirror to the other)2,099 mm
Ⓑ
Width1,859 mm
Width with widened wheel housing1,863 mm
Ⓒ
Front track1,589 mm
Rear track1,580 mm
ⒹHeight to the upper edge of the roof at kerb weight1,632 mm
ⒺMaximum height at kerb weight-
ⒻHeight with open bonnet and kerb weight1,868 mm
ⒼHeight with open boot lid and kerb weight2,043 mm
ⒽGround clearance when ready to drive between the
axles201 mm
ⒾWheelbase2,677 mm
Ⓙ
Length with standard front (from bumper to bumper)4,486 mm
Length with off-road front (from bumper to bumper)-
ⓀLength with standard front and fitted towing bracket
(when factory-fitted)-
-
a)
a)b)
a)
a)
c)
b)
b)
b)

Key to ⇒ Fig. 255:Value
Length with off-road front and fitted towing bracket (when
factory-fitted)
Turning circle diameter11.5 m
Kerb weight without driver, without payload.
Figures were not available at time of publication.
Kerb weight with driver (75kg) and service fluids.
Technical data - Running gear
TermTechnical data
Ground clearance (four-wheel drive)
Under the axles:
Maximum 180 mm.
Between the axles:
Maximum 201 mm.
Ground clearance (four-wheel drive)
Under the axles:
Maximum 180 mm.
Between the axles:
Maximum 201 mm.
Ground clearance (front-wheel drive)
Under the axles:
Maximum 170 mm.
Between the axles:
Maximum 190 mm.
Angle of rising gradient
Tilt angle
(inclination of the vehicle)
Breakover angleMaximum of 20 degrees.
Ramp angle
Front with standard front:
Maximum of 18 degrees.
Front with off-road front:
Maximum of 25 degrees.
Rear:
Maximum of 24 degrees.
Figures were not available at time of publication.
Fuel tank capacity
Fuel tank capacity
Petrol and
diesel engines
Four-wheel drive: approx 63 l, of which 8 l reserve.
Front-wheel drive: approx 60 l, of which 8 l reserve.
Petrol engines
1.4 l, 4-cylinder TSI (92 kW)
Power output92 kW at 5,000 – 6,000 rpm
Engine code (EC)CZCA
Maximum torque200 Nm at 1,400 - 4,000 rpm
GearboxMG6
•Take care when driving in car parks with protruding kerbstones or bollards. Objects
that protrude from the ground can damage the bumper and other components when
parking the vehicle.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE
a)
b)
c)
a)
a)
a)
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