2017 VOLKSWAGEN TIGUAN four wheel drive

Personalisation
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The personalisation function allows personalised vehicle settings, such as air conditioning system,
instrument cluster or lighting settings, to be saved in a user account. You have four user accounts
available. Users are identified using the vehicle key upon unlocking the vehicle. One user account
is assigned to each vehicle key.
Changes to the setup will be assigned to the active user account and saved upon locking the
vehicle or changing the user account.
Welcome and user account selection
When personalisation is activated, the name of the current user account appears on the instrument
cluster display for approximately ten seconds after you switch on the ignition.
During this time, you can select a user account using the buttons on the wiper lever or multifunction
steering wheel ⇒ Operation and display in the Infotainment system.
When you select a user account, the saved vehicle settings are activated.
User management and setup
When the ignition is switched on you can use the Personalisation menu in the Infotainment system
for user management and setup. Please proceed as follows to access the menu:
•Press the button or function button.
•Touch the Vehicle, function buttons and select Personalisation.
If the checkbox in the function button is ticked , the respective function is switched on.
MenuSubmenuSettings
PersonalisationActiveSwitch personalisation on and off.
Driver selection
Driver 1– Select a user account.
– Rename a user account (except Guest user
account).
– Copy the settings of the current user
account to another user account.
– Reset the stored settings of the selected
user account selected to the factory settings.
The user name and vehicle key assignment
will not be changed.
Driver 2
Driver 3
Driver Guest
Settings
Key assignment
Manual
A vehicle key is permanently assigned to a
user account.
Automatically
The vehicle key is automatically assigned to
the new, selected user account.
Assign key to current
user accountAssign a vehicle key to a user account.
Reset all
Reset the setups of all user accounts, user
account names and all vehicle key
assignments to default.
Switching user account
Select a user account in the Personalisation menu or in the Vehicle status menu.
•Press the button or function button.
•Press the Vehicle function button.
•Touch the function button and select the desired user account.
Manually assigning vehicle keys to user accounts
You can assign a vehicle key to the currently active user account. For this purpose, select Manual
key assignment.
•Touch the Settings function button.
•Select Personalisation.
•Touch the Assign key to current user account function button.
•Press the button on the vehicle key within five seconds ⇒ Vehicle key set.
Automatically assigning vehicle keys to user accounts
If you have selected Automatic key assignment, the following vehicle key is assigned to the user
account upon changing the user account:

•In addition, if the cruise control system or Adaptive Cruise Control (ACC) is switched off:
if the vehicle speed is less than approximately 80 km/h (50 mph) or the brake pedal is
depressed.
•In addition, if the cruise control system or Adaptive Cruise Control (ACC) is active: if the
stored speed is exceeded.
Deactivating downhill speed control automatically:
•If the downhill gradient becomes less steep.
•OR: if the gearbox shifts up a gear because the engine speed is higher than approximately
4,500 rpm.
•Or in addition if the cruise control system or Adaptive Cruise Control (ACC) is active: if
the stored speed can be maintained.
Hill Descent Control
When Hill Descent Control is active, the indicator lamp lights up white.
When Hill Descent Control is not active, the indicator lamp lights up grey. The system is
switched on, but is not regulating.
The Hill Descent Control system automatically brakes all four wheels to limit the speed when driving
forwards and reversing on steep downhill gradients. The wheels will not lock as the anti-lock brake
system remains active. In vehicles with a manual gearbox, Hill Descent Control adjusts the target
speed so that the engine speed does not drop below the idling speed.
If you enter a downhill slope travelling at a speed under 30 km/h (18 mph), the vehicle speed will be
limited to a speed between min. 2 km/h (1 mph) and max. 30 km/h (18 mph). The driver can use the
accelerator pedal and the brakes to alter the speed in this range. The control speed will be set
again as soon as the driver takes their foot off the accelerator or brake pedal.
However, this can work only if the tyres have sufficient grip on the road. Hill Descent Control
cannot work on an icy or slippery slope, for example.
Hill Descent Control is automatically activated if the following conditions are met:
•The engine is running.
•The Off-road driving profile is selected ⇒ Driving profile selection and 4MOTION Active 
Control.
•The speed is under 30 km/h (18 mph) (the function display is visible on the instrument
cluster display).
•The downhill gradient is at least 10 %.
•You do not brake or accelerate.
The Hill Descent Control function will be deactivated when the downhill gradient is less than 5 %.
The intelligent downhill speed control technology cannot overcome the laws of physics,
and functions only within the limits of the system. Never allow the extra convenience
afforded by pull-away assist systems to tempt you into taking any risks when driving.
•Unintentional vehicle movements can cause serious injury.
•The downhill speed control cannot replace the full concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Downhill speed control cannot hold the vehicle in all hill start situations or brake it
sufficiently on all slopes going downhill (e.g. if the ground is slippery or icy).
WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if this is not
ensured.
•The downhill speed control is only a support function and may not be able to brake the
vehicle sufficiently in all situations when driving downhill.
•The vehicle may become faster despite the downhill speed control being in operation.
WARNING

•Press the button in the Infotainment system.
•Touch the Vehicle function button.
•Touch the Selection function button.
•Touch the Off-road function button.
Selecting instruments and setting units
The display shows various instruments ⇒ Fig. 130.
To change instruments, swipe vertically over the display.
The units can be adjusted for some instruments in the Infotainment system ⇒ Operation and 
display in the Infotainment system.
Instruments in the off-road display (depends on the vehicle's equipment):
•Altitude: The altitude function shows the current height above sea level.
•Steering angle display: the steering angle of the vehicle is displayed in the range between -
49° and 49°. The value is positive for a left steering angle and negative for a right steering
angle.
•Compass: the compass shows the current driving direction.
•Coolant temperature display: the display corresponds to the temperature display on the
instrument cluster ⇒ Coolant temperature display. At high engine loads and with high outside
temperatures, the needle will move clockwise. This is no cause for concern unless the
indicator lamp in the instrument cluster is lit up or flashing.
•Oil temperature display: the needle is in the middle when the engine has reached operating
temperature. If the needle is in the bottom left area, this means that the engine has not yet
reached its operating temperature. At high engine loads and with high outside temperatures, the
needle will move clockwise. This is no cause for concern unless the indicator lamp in
the instrument cluster is lit up or flashing ⇒ Engine oil.
Adapting the display areas to the driving situation
The displayed instruments can be selected depending on the driving situation, the ambient
conditions and the off-road conditions:
•Sandy terrain: oil, steering angle and coolant temperature display
•Inclines: steering angle and coolant temperature display, altimeter
•Alpine terrain: steering angle display, altimeter, compass
Off-road driving situations
Introduction
This chapter contains information on the followingsubjects:
⇒ Safety notes for driving off-road
⇒ Explanation of some technical terms
⇒ Checklist: Before driving off-road
⇒ General rules and driving tips
⇒ Useful accessories for off-road driving
⇒ Changing gear
⇒ Up hill and down dale
⇒ Driving through water
⇒ Off-road driving in snow
⇒ Driving in sand and mud
⇒ Driving in steep terrain
⇒ Traversing a slope
⇒ Driving through ditches
⇒ If your vehicle gets stuck
⇒ After off-road driving
You can also drive four-wheel drive vehicles off-road in addition to normal roads. It is very important
to read the contents of this section before driving off-road.
The vehicle is not built for expeditions.
The examples given in this chapter are an aid for safe off-road driving. However, we cannot predict
whether these guidelines will be valid for all situations that could occur.
The large variety of landscapes and the associated risks and dangers make it impossible to
describe all possible driving situations. The examples are only general guidelines designed to help
you drive off-road safely. It is crucial that you know what to expect when you drive into off-road
terrain you are unfamiliar with. This will enable you to assess potential danger in advance.
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment
system can distract you from the road.
•Always drive carefully and responsibly.
WARNING

•Switch off TCS: press the button for around one second.
•Switch on ESC Sport: press the button for longer than three seconds.
•Switch on TCS: press the button again. ESC Sport is switched off.
Troubleshooting
Warning and indicator lamps in the event of faults
Do not drive on! Brake system fault. Seek expert assistance immediately ⇒.Lit
up: ABS failure or defect. Go to a qualified workshop. The vehicle can be braked without ABS.
Lit up: ESC switched off by the system. Switch the ignition on and off. Drive a short distance at a
speed of 15 – 20 km/h (9 – 12 mph) if necessary. If still lights up, seek expert assistance.
Notes on the brake support systems
If you suspect that there is a malfunction in the systems, read and observe the following notes:
•The ESC and TCS can function properly only if all four wheels are fitted with the same tyres.
Any differences in the rolling radius of the tyres can cause the system to reduce engine power
unexpectedly.
•If there is a fault in the anti-lock brake system, the ESC, TCS and EDL will also stop working.
•Operating noises may be heard during the self-regulation processes of the systems explained
above.
Practical equipment
Stowage areas
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage compartment on the driver side
⇒ Stowage compartment on the front passenger side
⇒ Stowage compartment in the dash panel
⇒ Stowage compartment in the front centre armrest
⇒ Stowage compartment in the roof console (glasses compartment)
⇒ Folding table
⇒ Drawers
⇒ Coat and bag hooks
Use stowage compartments only to stow light or relatively small objects.
A factory-fitted CD changer, Apple iPod adapter, USB connection or multimedia socket
(MEDIA-IN) may be located in the stowage compartment in the centre armrest.
•If the brake warning lamp lights up together with the ABS indicator lamp , the
control function of the anti-lock brake system may have failed. This can cause the rear
wheels to lock quickly when you brake. Locked rear wheels can lead to a loss of
control of the vehicle. If possible, reduce your speed and drive carefully at low speed
to the nearest qualified workshop in order to have the brake system tested. Avoid
sudden braking and driving manoeuvres on the way.
•The anti-lock brake system is not functioning correctly if the ABS indicator lamp
does not go out or comes on while the vehicle is in motion. The vehicle can be stopped
using the normal brakes only (without the anti-lock brake system). The protection
provided by the anti-lock brake system is no longer available. Go to a qualified
workshop as soon as possible.
WARNING
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•The steering function or the operating clearance of the wheels cannot be ensured after an
accident.
If your own vehicle has to be towed:
•Switch on the ignition.
•Select the neutral position or move the selector lever to N⇒ DSG dual clutch gearbox.
•Do not allow the vehicle to be towed at speeds faster than 50 km/h (30 mph).
•Do not allow the vehicle to be towed further than 50 km.
•Vehicles with a DSG dual clutch gearbox may only be towed by the breakdown truck with the
front wheels raised.
Towing vehicles with four-wheel drive (4MOTION)
Vehicles with four-wheel drive (4MOTION) may be towed with a tow bar or tow rope. If the vehicle
is towed with the rear or front axle raised, the engine must be switched off otherwise the drive train
could be damaged.
Please comply with the following when towing another vehicle:
•Comply with legal regulations.
•Comply with the information on towing contained in the owner's manual for the other vehicle.
The vehicle can only be towed when the electronic parking brake is switched off and, if
applicable, when the electronic steering column lock is released. If the power supply fails or if there
are faults in the electrical system, you may need to use jump leads to start the engine to release the
electronic parking brake and the electronic steering column lock.
Fitting the rear towing eye
Fig. 219 On the right-hand side of the rear bumper: screwed-in towing eye.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The mount for the screw-in towing eye is located behind a cover ⇒ Fig. 219① on the right-hand
side of the rear bumper. In vehicles with a factory-fitted towing bracket there is no mount for the
screw-in towing eye behind the cover. To tow, swivel out or fit and use the ball head ⇒ Trailer 
towing⇒.
Comply with the notes on towing ⇒ Notes on tow-starting and towing.
Fitting the rear towing eye
•Remove the towing eye from the vehicle tool kit in the luggage compartment ⇒ Vehicle toolkit.
•Press at the bottom of the cover ⇒ Fig. 219① (arrow) to release the cover fastener.
•Remove the cover and leave it hanging from the vehicle.
•Insert the lower locking lug in the opening in the bumper and push on the upper area of the
cover until the upper locking lug engages in the bumper.
•If necessary clean the towing eye and place them back in the vehicle tool kit in the luggage
compartment.
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When tow-starting, unburnt fuel can enter the catalytic converter and damage it.
NOTICE
When pushing the vehicle by hand, do not press on the tail light clusters, the side spoilers
on the rear window, the rear spoiler or large panels. This could damage the vehicle and
loosen the spoiler.
NOTICE

•Open the Vehicle settings menu in the Infotainment system.
•Touch the Tyres function button.
•Touch the SET function button.
•When all four tyre pressures correspond to the required values, touch the Confirm function
button.
After an extended driving time with driving at different speeds, the system will automatically learn
the new values and monitor them.
•If the tyre pressures have been changed.
•If one or more wheels have been changed.
•If the wheels have been swapped round, e.g. from front to rear ⇒ Rotating wheels front to rear.
The Tyre Pressure Loss Indicator stops working if there is a fault in the ESC or ABS ⇒ Brake 
support systems.
After a warning about the tyre pressure being too low, switch the ignition off and then back
on again. The Tyre Pressure Loss Indicator can only then be re-synchronised.
Tyre Pressure Monitoring System
Fig. 234 Typical display in the instrument cluster: current tyre pressures.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 234:
Target pressure in bar.
Actual pressure in bar.
Loss in pressure in front left.
System fault for rear right tyre.
The Tyre Pressure Monitoring System (TPMS) monitors the tyre pressure of the four wheels while
the vehicle is in motion using pressure sensors on the tyres. The system warns the driver in the
event of a pressure loss.
Display of tyre pressures on the instrument cluster
Open the menu Vehicle status in the instrument cluster display ⇒ Instrument cluster. The vehicle
is displayed with the target and actual pressures of all the wheels ⇒ Fig. 234.
When the ignition is switched on, the last measured tyre pressures will be displayed first; these
values will be updated when the journey is started. If the tyre pressure is too low, the respective
actual values and the affected tyres will be marked ⇒ Fig. 234.
If the tyres are in rest state, the sensors will not transmit any tyre pressures. This stops the sensor
batteries discharging.
If no tyre pressures are transmitted, the last received values are shown in grey.
Switching the Tyre Pressure Monitoring System on and off
Observe any country-specific legal requirements for the Tyre Pressure Monitoring System.
If a set of tyres is fitted to the vehicle where the tyres either do not have wheel sensors or have
wheel sensors that are not compatible with the vehicle, the indicator lamp will flash for
approximately one minute and then light up steadily. The tyre pressures will not be monitored. The
system cannot be switched off.
Adjusting the tyre pressure
Following any relevant change in the vehicle load, the tyre pressure must be checked and altered
as necessary. The tyre pressures recommended for the vehicle are on a sticker on the driver door
pillar or on the inside of the tank flap ⇒ Tyre pressure.
1)

Handling wheels and tyres
Fig. 235 Diagram showing how to swap wheels.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The wheels and tyres approved by Volkswagen have been carefully selected.
Rotating wheels front to rear
Regularly rotating the wheels as shown in the illustration ⇒ Fig. 235 is recommended to help
ensure that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen recommends having the wheels changed by a qualified workshop.
Avoiding damage to the rims and tyres
•Always drive over kerbs slowly and at a right angle.
•Check the tyre pressure regularly.
•Never exceed the top speed and load permitted for the tyres that are fitted ⇒ Tyre lettering and 
tyre type.
•Damaged or worn tyres must be replaced immediately ⇒ Tyre damage.
•Protect the wheels from contact with corrosive substances, including oils, lubricants, fuel and
brake fluid ⇒.
•Replace missing dust caps immediately.
Tyres that are older than 6 years
Tyres age through physical and chemical processes that can impair their function. Tyres that have
been stored unused for an extended period of time age quicker than tyres that are used all the time.
New tyres or tyres which are old, worn down or damaged cannot provide full levels of
vehicle control and braking power.
•Incorrect handling of wheels and tyres can reduce vehicle safety and cause accidents
and serious injuries.
•All four wheels must be fitted with radial tyres of the same type, size (rolling
circumference) and the same tread.
•New tyres will have to be run in as they will initially have reduced grip and braking
effect. Drive particularly carefully for the first 600 km in order to prevent accidents and
serious injury.
•Check tyre pressures regularly when the tyres are cold, and always keep to the
specified value. If the tyre pressure is too low, it is possible that the tyre temperature
will increase to such an extent when driving that the tread peels off and the tyre bursts.
•Never drive with worn tyres or tyres that are damaged (cuts, cracks or blisters). Driving
with tyres in this condition can result in blown tyres, accidents and serious injuries.
Worn or damaged tyres must be replaced as soon as possible.
•Never exceed the top speed and load permitted for the fitted tyres.
•The effectiveness of the driver assist systems and brake support systems depends on
the tyre grip.
•If you notice unusual vibrations or if the vehicle pulls to one side when driving, stop
the car immediately and check the wheels and tyres for damage.
•In order to reduce the risk of losing control of the vehicle, and the risk of accident and
serious injury, never loosen the bolts on wheel rims with bolted on wheel rim rings.
•Do not use wheels or tyres if you do not know their history. Used wheels and tyres
could be damaged, even if the damage is not visible.
•Even if they have not been used, old tyres can suddenly lose pressure or burst,
especially at high speeds, and thus cause accidents and serious injuries. Avoid using
tyres that are more than six years old. If you have no alternative, drive slowly and with
extra care at all times.
WARNING

Volkswagen recommends replacing tyres that are older than 6 years with new tyres. This also
applies for tyres which appear to still be in good condition and whose tread depth has not yet
reached the minimum value stipulated by legislation ⇒.
Winter and all-year tyres also largely lose their effectiveness through ageing – regardless of the
remaining tread depth ⇒ Winter tyres.
The age of each tyre can be determined using the manufacturing date ⇒ Tyre lettering and tyre 
type.
Storing tyres
Always store tyres in a cool, dry and preferably dark place. Do not store tyres mounted on the rim
vertically.
Any tyres not fitted on rims should be kept in suitable sleeves to protect against dirt and should be
stored vertically (standing on the tread).
New tyres
•Drive particularly carefully for the first 600 km with new tyres as the tyres have to be run in.
Tyres that have not been run in have reduced grip ⇒ and braking effect ⇒.
•All four wheels must be fitted with tyres of the same type, size, and the same tread pattern.
Replacing tyres
•Always replace tyres at least on an axle-by-axle basis ⇒.
•Old tyres should only be replaced by tyres that have been approved by Volkswagen for the
vehicle type.
•Never use tyres with an effective size that is larger than Volkswagen-approved tyres.
Re-adapting the Tyre Pressure Loss Indicator
The Tyre Pressure Loss Indicator must be recalibrated each time one or more wheels are replaced.
This also applies for changing the wheels round, e.g. from the front to the rear ⇒ Tyre monitoring 
systems.
Vehicles fitted with a Tyre Pressure Monitoring System
If you wish to replace factory-fitted wheels, make sure that the new wheels are equipped with
sensors that are compatible with the Tyre Pressure Monitoring System ⇒ Tyre Pressure Monitoring 
System. The vehicle must be driven at a speed of over 25 km/h (15 mph) for an extended period so
that the new wheels can be recognised.
Volkswagen recommends that a new valve set and set of seals is used every time the sensors are
replaced or modified.
Further information on the Tyre Pressure Monitoring System ⇒ Tyre monitoring systems.
Corrosive liquids and other substances can cause visible and invisible damage to the
tyres, which can cause the tyre to burst.
•Always keep chemicals, oils, lubricants, fuel, brake fluid and other corrosive
substances away from the tyres.
WARNING
Even if they have not been used, old tyres can suddenly lose pressure or burst, especially
at high speeds, and thus cause accidents and serious injuries.
•Avoid using tyres that are more than six years old. If you have no alternative, drive
slowly and with extra care at all times.
WARNING
New tyres will have to be run in as they will initially have reduced grip and braking effect.
•Drive particularly carefully for the first 600 km in order to prevent accidents and
serious injury.
WARNING