2017 VOLKSWAGEN TIGUAN Owner´s Manual

•Only refuel with fuels that are suitable for the vehicle ⇒ Fuel types and refuelling.
•Do not allow the fuel tank to run completely empty.
•Use only suitable engine oil for the vehicle and do not overfill ⇒ Engine oil.
•Do not tow start the vehicle. Use jump leads ⇒ Jump starting.
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan
may run on while the vehicle is moving or when the engine has been switched off.
During the periodic regeneration process, the yellow indicator lamp does not light
up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Irregular engine running and malfunctions
If the engine shows signs of irregular running or malfunctions while you are driving, this may mean
that the fuel is of poor quality. Reduce speed immediately. Drive to nearest qualified workshop at
medium engine speeds and low loads on the engine.
If these symptoms occur directly after refuelling, switch off the engine immediately to avoid any
subsequent damage. You should obtain professional assistance.
Warning and indicator lamps
Lights up together with the red warning lamp : fault in the selective catalytic reduction
system. The engine cannot be restarted! Drive straight to a qualified workshop without switching
off the engine and have the system checked ⇒.AdBlue level too low. The engine cannot
be restarted! Switch off the vehicle and refill the AdBlue minimum quantity according to
⇒ Emission control with AdBlue⇒.Lights up together with the yellow warning lamp
: the selective catalytic reduction system is faulty or not filled with standard-compliant
AdBlue. Drive immediately to a qualified workshop and have the system checked.AdBlue
level too low. Refill AdBlue within the displayed remaining range in accordance with ⇒ Emission 
control with AdBlue⇒.The particulate filter is saturated with soot and requires
regeneration. Driving at speeds between 50 - 120 km/h (31 - 75 mph) will support regeneration.
Observe the relevant speed limits and the gear recommendation. The indicator lamp goes out
automatically when the particulate filter has been regenerated. If the indicator lamp is still lit up after
driving for around 30 minutes, seek expert assistance immediately.Lit up: malfunction. Have
the engine checked by a qualified workshop.Flashing: misfiring, which damages the catalytic
converter. Drive immediately to the nearest qualified workshop and have the engine checked.
There may be engine faults and fuel consumption may be higher if the indicator lamps are lit
up or flashing.
Colour display only on an instrument cluster with colour display.
Fuel standards
Petrol
Vehicles with a petrol engine must be run on petrol in compliance with the European standard
EN 228 or the German standard DIN 51626-1 ⇒.
Where petrol complying with the specified standard is not available, Volkswagen dealerships will
have information on what fuels are suitable for the vehicle.
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If the AdBlue level is too low, the vehicle cannot be restarted after the ignition has been
switched off. Starting with jump leads is also not possible.
•Refill AdBlue at the latest when the remaining distance reaches approximately
1,000 km.
•Never allow the AdBlue tank to run empty.
NOTICE
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Diesel
Vehicles with a diesel engine must be run on diesel in compliance with the European standard
EN 590 or the German standard DIN 590 ⇒.
Where diesel complying with the specified standard is not available, Volkswagen dealerships will
have information on what kind of diesel is suitable for the vehicle.
If and when
Vehicle toolkit
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage
⇒ Contents
⇒ Collapsible chock
Observe any country-specific legislation when securing your vehicle in the event of a breakdown.
Stowage
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The vehicle tool kit may be located in various positions in the luggage compartment:
•In a bag on the left or right in the stowage areas of the luggage compartment ⇒ Luggage 
compartment equipment.
•In a foam rubber holder under the luggage compartment floor ⇒ Luggage compartment 
equipment.
In some models, the luggage compartment may contain a loose box with a vehicle tool kit. This
supplied vehicle tool kit is intended for a possible switch of winter tyres and does not need to be
carried in the vehicle at all times.
After using the vehicle jack, crank it back to its original position so that it can be stored
safely.
Contents
Using fuel that does not comply with these standards may reduce performance and cause
damage to the engine and fuel system.
•Before refuelling, check whether the fuel standard on the pump meets the vehicle's
requirements.
•Use only fuels that meet the required standards in order to prevent damage to the fuel
system and engine failure.
NOTICE
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle tool kit,
breakdown set and spare wheel or temporary spare wheel could be flung though the
vehicle and cause severe injuries.
•Ensure that the vehicle toolkit, breakdown set and spare wheel or temporary spare
wheel are always secured in the luggage compartment.
WARNING
Unsuitable or damaged tools in the vehicle toolkit can lead to accidents and injuries.
•Never work with unsuitable or damaged tools from the vehicle toolkit.
WARNING

Fig. 199 Contents of the vehicle tool kit.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The content of the vehicle toolkit is determined by the vehicle equipment level ⇒ Fig. 199. The
following describes the maximum scope.
Vehicle tool kit components:
Screwdriver with hexagon socket in the handle for slackened wheel bolts. The screwdriver
blade is reversible. The screwdriver may be stowed under the box spanner.
Adapter for the anti-theft wheel bolts. Volkswagen recommends that you carry the wheel
bolt adapter in the vehicle tool kit at all times. The code number of the anti-theft wheel bolt is
engraved on the front of the adapter. You will need this number to replace the adapter if lost.
Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place – but
not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre cover, wheel covers and the wheel bolt caps.
Vehicle jack. Before you return the jack to the foam rubber holder, you must wind the claw
in fully.
Box spanner for wheel bolts.
Crank.
Collapsible chock ⇒ Collapsible chock.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when
necessary.
Collapsible chock
Fig. 200 Folding out the collapsible chock.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The collapsible chock is stored with the vehicle tool kit ⇒ Stowage.
Design of the collapsible chock
•Lift up the support plate ⇒ Fig. 200①.
•Insert the two lugs on the securing plate into the slots on the base plate ⇒ Fig. 200②.
Correct usage
The collapsible chock can be used to chock the wheel that is diagonally opposite the wheel that is
being changed.
The collapsible chock must be placed directly in front of or behind the wheel. They must only be
used on a solid surface.
Assembling and using the collapsible chocks incorrectly can cause accidents and
injuries.
•Never use damaged collapsible chocks.
•Never use the collapsible chocks to secure the vehicle if it is located on a slope.
WARNING

Wiper blades
Service position
Fig. 201 Wiper blades in service position.
The wiper arms can be lifted off the windscreen when in the service position. Proceed as follows to
move the wipers to the service position ⇒ Fig. 201:
Activating the service position
•The bonnet must be closed ⇒ In the engine compartment.
•Switch the ignition on and then off again.
•Push the wiper lever downwards.
Lifting the windscreen wiper arms
•Move the wiper arms to the service position before lifting ⇒.
•When lifting the wiper arm hold it only by the wiper blade mounting.
Place the windscreen wiper arms back onto the windscreen before driving away. With the ignition
switched on, briefly press the windscreen wiper lever down to bring the windscreen wiper arms
back to the original position.
Cleaning and replacing the wiper blades
Fig. 202 Changing the windscreen wiper blades.
Fig. 203 Changing the rear window wiper blade.
The factory-fitted windscreen wiper blades are coated with graphite. The graphite coating ensures
that the windscreen wiper blade moves quietly over the windscreen. If the graphite coating is
damaged, the windscreen wiper will become louder.
Check the condition of the wiper blades on a regular basis. Rubbing wiper blades should be
changed if damaged or cleaned if dirty ⇒.
Damaged wiper blades should be replaced immediately. Windscreen wiper blades can be bought
from a qualified workshop.
•In order to prevent damage to the bonnet and the windscreen wiper arms, the
windscreen wiper arms should only be lifted when in the service position.
•Always return the windscreen wiper arms to the windscreen before starting your
journey.
NOTICE

Cleaning windscreen wiper blades
Note for the windscreen wipers: move the wiper arms to the service position before lifting them
⇒ Wipers.
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Clean the wiper blades carefully using a damp sponge ⇒.
•Carefully place the wiper arms on the windscreen.
Changing the windscreen wiper blades
•Move the wiper arms to the service position before lifting ⇒ Wipers.
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Press and hold the release button ⇒ Fig. 202① and simultaneously pull off the wiper blade in
the direction of the arrow.
•Insert a new wiper blade with the same length and design onto the wiper arm. Push it on until
it engages.
•Carefully place the wiper arms on the windscreen.
Changing the wiper blade for the rear window
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Lift and fold back the wiper arm.
•Press and hold the release button ⇒ Fig. 203①.
•Tilt the wiper blade in the direction of the wiper arm ⇒ Fig. 203 (arrow Ⓐ) and pull it off in the
direction of the arrow Ⓑ at the same time. You may need to use some force to do this.
•Insert a new wiper blade with the same length and design onto the wiper arm in the opposite
direction of the arrow. Push it on until it engages ⇒ Fig. 203Ⓑ. The wiper blade must be in the
folded back position ⇒ Fig. 203 (arrow Ⓐ).
•Carefully place the wiper arm back onto the rear window.
Wax deposits on the windscreen and rear window could cause the wiper blades to rub.
Remove wax residue using a special cleaning product or cleaning cloths.
Changing bulbs
Introduction
This chapter contains information on the followingsubjects:
⇒ Checklist 
⇒ Changing bulbs in the headlights (halogen bulbs)
⇒ Changing bulbs in the front bumper
⇒ Changing bulbs in the front bumper (R-Line)
⇒ Changing the bulbs in the tail light cluster in the body
⇒ Troubleshooting
Changing the vehicle bulbs requires considerable technical skill. Volkswagen therefore
recommends having bulbs replaced by a qualified workshop if you are uncertain. The work must
always be performed by an expert if other vehicle parts around the affected bulbs need to be
removed. Volkswagen recommends having bulbs replaced by a Volkswagen dealership.
You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in
the vehicle at all times. Spare bulbs are available from Volkswagen dealerships. In some countries
it is a legal requirement to have these spare bulbs in the vehicle.
It may be illegal to drive with a defective bulb in the exterior lighting.
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents
and severe injuries.
•Always change wiper blades if they are damaged or worn and no longer clean the
window properly.
WARNING
Damaged or dirty windscreen wipers can scratch the windscreen.
•Do not use any cleaning agents containing solvents, hard sponges and other sharp
objects, as they can damage the graphite coating of the wiper blades during cleaning.
•Do not use fuel, nail varnish remover, paint thinner or similar products to clean the
windows.
NOTICE

Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.
Switch on the electronic parking brake Electronic parking brake.
Turn the light switch to position 0 Lights.
Move the turn signal lever to neutral position Lights.
Move the automatic gearbox selector lever to position P DSG® dual clutch gearbox.
Switch off the ignition and remove the vehicle key from the ignition lock Starting and
stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
Switch off the orientation lighting Lights.
Leave the defective bulbs to cool down.
You can change the following bulbs yourself:
•Bulbs in the halogen headlight: dipped beam, main beam, daytime running light, side light, turn
signal.
•Bulbs in front bumper: fog lights, static cornering light.
•Bulbs in the tail light clusters: rear turn signal, if it does not feature LED technology (depending
on vehicle equipment level).
All other bulbs and lamps in the vehicle should always be changed by an expert.
Additional bulb specifications
Some bulbs in headlights or in tail light clusters might have factory specifications that are different
to standard bulbs. The designation is inscribed on the bulb, either on the glass part or on the base.
LED bulbs on the vehicle
•Brake light, rear fog light, tail light, turn signal and reversing light in the tail light clusters.
•Dipped beam, main beam, daytime running lights, static cornering light, side lights and turn
signal.
•Number plate light.
Owners cannot replace the LEDs themselves. If some LEDs fail, this may be an indication that
more elements are on the point of failure. If this happens, have the bulbs checked and replaced if
necessary at a qualified workshop.
Checklist Information on changing bulbs
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Always carry out the following actions for changing a bulb in the given order ⇒:
Accidents can occur if roads are not sufficiently illuminated and other road users have
difficulty seeing the vehicle, or cannot see it at all.
WARNING
Changing the bulb incorrectly can cause accidents and serious injuries.
•When working in the engine compartment, always read and observe the safety
warnings ⇒ In the engine compartment. The engine compartment of any motor vehicle
is a dangerous area. Serious injuries can be sustained here.
•H7/H15 bulbs are pressurised and could explode when they are being changed.
•Only change the defective bulb once it has had time to cool down completely.
•Never change a bulb unless you are familiar with the procedure. If you are uncertain of
what to do, the work should be carried out by a qualified workshop.
•Do not touch the glass part of the bulb with unprotected fingers. When the light is
switched on, heat will cause fingerprints to evaporate on the bulb, which in turn will
cause the reflector to dim.
•There are sharp-edged parts in the headlight housing in the engine compartment and
on the tail light cluster housing. Protect your hands when changing bulbs.
WARNING
Damage to the electrical system can be caused by water entering the system if the rubber
covers or plastic caps on the headlight housing are not properly mounted after a bulb has
been changed.
NOTICE

Check to see if a fuse has blown Changing fuses.
Follow the instructions to change the affected bulb . Always use identical bulbs with the
same designation. The designation is inscribed on the bulb, either on the glass part or on
the base.
Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would
cause the fingerprint to evaporate and condense on the reflector. This will impair the
brightness of the headlight.
After changing the bulb, check to ensure that the bulb is working properly. If the bulb is not
working properly, the bulb may not have been inserted properly or may have failed again,
or the connector may have been inserted incorrectly.
Any time you change a bulb in the front of the vehicle, the headlight settings should be
checked by a qualified workshop.
Changing bulbs in the headlights (halogen bulbs)
Fig. 204 In the engine compartment: covers and bulbs on the left front headlight.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front headlight does not need to be removed when changing bulbs.
The actions should only be carried out in the specified order:
⇒ Fig. 204Dipped beam
headlights
Side
lights/daytime
running lights
Turn signalMain beam
headlights
1.Observe and follow the instructions on the checklist ⇒ Checklist Information on 
changing bulbs.
2.Open the bonnet ⇒ In the engine compartment.
3.
Pull off the rubber
cover ① from
the back of the
headlight.
Pull off the rubber
cover ① from
the back of the
headlight.
Pull off the rubber
cover ② from
the back of the
headlight.
4.
Turn the bulb
holder ③
anticlockwise as
far as it will go and
pull it out to the
rear along with the
bulb.
Turn the bulb
holder ④
anticlockwise as
far as it will go and
pull it out to the
rear along with the
bulb.
Turn the bulb
holder ⑤
anticlockwise as far
as it will go and pull
it out to the rear
along with the bulb.
Turn the bulb holder
⑥ anticlockwise
as far as it will go
and pull it out to the
rear along with the
bulb.
5.If applicable, push the catch on the bulb holder and pull the bulb straight out of the
bulb holder.
6.Replace the defective bulb with a new bulb of the same type.
7.
Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING
Always take care when removing or fitting lights to prevent damage to the paintwork or to
other vehicle parts.
NOTICE

⇒ Fig. 204Dipped beam
headlights
Side
lights/daytime
running lights
Turn signalMain beam
headlights
Insert the bulb
holder ③ into
the headlight and
turn it clockwise as
far as it will go.
Insert the bulb
holder ④ into
the headlight and
turn it clockwise as
far as it will go.
Insert the bulb
holder ⑤ into
the headlight and
turn it clockwise as
far as it will go.
Insert the bulb holder
⑥ into the
headlight and turn it
clockwise as far as it
will go.
8.Fit the rubber
cover ①.
Fit the rubber
cover ①.
Fit the rubber cover
②.
9.Close the bonnet ⇒ In the engine compartment.
The illustrations show the left-hand headlight from the rear. The right-hand headlight is a
mirror image of the one shown.
There are various types of headlight, so the position and design of covers, bulbs and bulb
holders may vary from those shown in the illustrations.
It is not possible for customers to change the LEDs in daytime running lights with LED
technology. Go to a qualified workshop.
Changing bulbs in the front bumper
Fig. 205 In the front bumper, right-hand side: remove the fog light.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The actions should only be carried out in the specified order:
1.Observe and follow the instructions on the checklist ⇒ Checklist Information on 
changing bulbs.
2.Take the wire hook from the tool kit and insert it in the opening in the cover
⇒ Fig. 205. Pull the cover forwards in the direction of the arrow.
3.Use the screwdriver from the vehicle tool kit to unscrew the securing screw
⇒ Fig. 205①⇒ Vehicle toolkit.
4.Pull the headlight out of the bumper towards the outside of the vehicle.
5.Release the connector and pull it off.
6.Turn the bulb holder anticlockwise as far as it will go and pull it out to the rear
along with the bulb.
7.Replace the defective bulb with a new bulb of the same type.
8.Insert the bulb holder into the headlight and turn it clockwise as far as it will go.
9.Connect the connector to the bulb holder. The connector should click into place.
10.Push the headlight from the outside into the openings and insert into the bumper.
11.Use the screwdriver to tighten the securing bolts ⇒ Fig. 205①.
12.Replace the cover in the bumper ⇒ Fig. 205.
13.Stow the wire hook and screwdriver in the vehicle tool kit.
Changing bulbs in the front bumper (R-Line)
•Please ensure that the electrical connection on the headlight housing is positioned
properly in order to prevent damage to the electrical system caused by water entering
the system.
•When removing and refitting the headlight, make sure that the vehicle's paintwork is
not damaged.
NOTICE