2017 VOLKSWAGEN TIGUAN Owner´s Manual

Volkswagen offers two different front passenger front airbag systems:
AB
Features of the front passenger
front airbag that can only be
switched off by a qualified
workshop.
Features of the front passenger
front airbag that can be switched
off manually using the key-operated
switch ⇒ Switching the front passenger 
front airbag on and off.
– Indicator lamp in the instrument cluster.– Indicator lamp in the instrument cluster.
– Front passenger front airbag in the dash
panel.
– PASSENGER AIR BAG indicator
lamp in the upper section of the centre console.
– PASSENGER AIR BAG indicator
lamp in the upper section of the centre console.
– Key-operated switch in the side of the dash
panel on the passenger side (only visible when
the door is open).
– Front passenger front airbag in the dash
panel.
Name: airbag system.Name: airbag system with front
passenger front airbag
deactivation.
Indicator lamp
Fig. 43 In the upper section of the centre console: indicator lamp for disabled and enabled front
passenger front airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upLocationPossible causeAction
Instrument cluster.Fault in airbag and belt
tensioner system.
Go to a qualified workshop to have
the system checked immediately.
Upper section of
the centre console
⇒ Fig. 43.
Fault in the airbag
system.
Go to a qualified workshop to have
the system checked immediately.
Front passenger front
airbag switched off.
Check whether the airbag should stay
switched off.
Upper section of
the centre console
⇒ Fig. 43.
Front passenger front
airbag switched on.
No solution – the indicator lamp will
disappear automatically approximately
60 seconds after the ignition is
switched on, or after the front
passenger front airbag is switched on
using the key-operated switch.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out after a few seconds.
If the PASSENGER AIR BAG indicator lamp in the upper section of the centre console
does not light up continuously when the front passenger front airbag is deactivated, or if it lights
up with the indicator lamp in the instrument cluster, a fault in the airbag system may have
occurred ⇒.
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger
at all or may trigger unexpectedly. This can cause severe or fatal injuries.
•The airbag system should be checked by a qualified workshop as soon as possible.
•Never fit a child seat to the front passenger seat or remove a child seat that is already
fitted. The front passenger front airbag may trigger during an accident in spite of the
fault.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being
damaged.
NOTICE

Description and function of the airbags
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The airbags can protect vehicle occupants during frontal and side collisions by reducing their
movement in the direction of the collision.
When an airbag is triggered, it is inflated by a gas generator. This causes the airbag covers to
break, and the airbags inflate forcefully to cover their deployment zones within milliseconds. Once a
vehicle occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the airbag
starts to escape to cushion the occupant and slow down their movement. This can reduce the risk
of severe and fatal injuries. A triggered airbag will not always prevent other injuries from occurring,
such as swelling, bruising, burning and grazing. The deployment of the airbag can also produce
frictional heat.
Airbags provide no protection for the arms or lower body. Exception: in vehicles with a knee airbag,
the knee area of the driver will be protected.
The most important factors for triggering the airbag are the type of accident, the angle of impact,
the vehicle speed and the type of object with which the vehicle collides. Therefore, visible damage
to the vehicle does not always mean that the airbag should have been triggered.
Whether or not the airbag triggers is determined by the vehicle deceleration rate caused by the
collision and registered by the electronic control unit. If this rate is below the reference value
programmed into the control unit, the airbags will not be triggered, even though the vehicle may be
badly damaged as a result of the collision. Vehicle damage, repair costs or even the lack of vehicle
damage in an accident do not necessarily give an indication of whether an airbag should inflate or
not. It is not possible to define a range of vehicle speeds and reference values, since the
circumstances will vary considerably between one collision and another. It is therefore impossible to
cover every possible kind and angle of impact that would trigger the airbags. Important factors in
the triggering of the airbag include the nature (hard or soft) of the object that the vehicle hits, the
angle of impact, and the vehicle speed.
Airbags only serve as a supplement to the three-point seat belt in some accident situations when
the vehicle braking is sufficient to trigger the airbags. Airbags can only be triggered once and only
in certain situations. The seat belts are always there to provide protection in situations in which the
airbags are not triggered or have already been triggered. For example, if the vehicle collides with a
further vehicle following the initial collision, or is hit by another vehicle.
The airbag system is part of the vehicle's overall passive safety concept. The airbag system can
only work effectively when the occupants are wearing their seat belts correctly and have assumed a
proper sitting position ⇒ Sitting position.
Components of the vehicle safety concept
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of
severe and fatal injuries. Some of this equipment may not be fitted in your particular vehicle. It may
not be available at all in some countries.
•Optimised seat belts for all seats.
•Belt tensioners for the driver and front passenger and also on the rear outer seats if in
conjunction with side airbags.
•Belt tension limiter for the driver, front passenger and, if applicable, for the rear outer seats.
•Belt height adjuster for the front seats.
•Warning lamp and belt status display.
•Front airbags for driver and front passenger.
•Side airbags for the driver, front passenger and, if applicable, for the rear outer seats.
•Curtain airbags on the left and right.
•If applicable, knee airbag for the driver.
•Airbag indicator lamp .
•Indicator lamp PASSENGER AIR BAG in the upper section of the centre console.
•Indicator lamp PASSENGER AIR BAG in the upper section of the centre console.
•Control units and sensors.
•Whiplash-optimised and height-adjustable head restraints.
•Adjustable steering column.
•If applicable, anchor points for child seats on the rear outer seats and on the front passenger
seat.
•If applicable, securing points for the top tether for child seats.
Situations when the front, knee, side and curtain airbags will not be
triggered:
•If the ignition is switched off during a collision.
•If the level of deceleration measured by the control unit is too low during a collision at the front
of the vehicle.
•During a minor side collision.
•During rear collisions.

•If the vehicle rolls over.
•If the speed in a collision is lower than the reference value specified in the control unit.
Front airbags
Fig. 44 Location and deployment zone of the driver front airbag.
Fig. 45 Location and deployment zone of the front passenger front airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In conjunction with the seat belts, the front airbag system gives the front occupants additional
protection for the head and chest in the event of a severe frontal collision. Always keep as far away
from the front airbag as possible ⇒ Sitting position. This allows the front airbags to inflate fully
when triggered, thus providing maximum protection.
The front airbag for the driver is located in the steering wheel ⇒ Fig. 44 and the front airbag for the
front passenger is located in the dash panel ⇒ Fig. 45. The airbag locations are identified by the
text AIRBAG.
The areas inside the red lines are covered by the front airbags when deployed (deployment zone).
You must never leave or attach any objects in these areas ⇒. Any factory-fitted accessories will
not be struck if the driver and front passenger front airbags are deployed.
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the front airbags clear.
•Never attach any objects, such as drink or telephone holders, to the covers of the
airbag modules or anywhere in the airbag module deployment zone.
•No other people, animals or objects may be carried between the occupants of the front
seats and the airbag deployment zone. Ensure that children and passengers keep to
this rule.
•Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the
front airbag on the front passenger side.
•Do not cover or stick anything on the steering wheel hub or the soft plastic surface of
the airbag unit in the dash panel on the front passenger side, and do not modify them
in any way.
DANGER
The front airbags are deployed in front of the steering wheel ⇒ Fig. 44 and dash panel
⇒ Fig. 45.
•When driving, always hold the steering wheel with both hands on the outside of the
ring at the 9 o'clock and 3 o'clock positions.
•Adjust the driver seat so that there is at least 25 cm between your breastbone and the
hub of the steering wheel. Contact a qualified workshop if your physical build makes
this impracticable.
•Adjust the front passenger seat so that the distance between the passenger and the
dash panel is as large as possible.
WARNING

Switching the front passenger front airbag on and off
Fig. 46 In the dash panel on the front passenger side or in the stowage compartment: key-operated
switch for switching the front passenger front airbag on and off.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front passenger front airbag must be disabled if you fit a rear-facing child seat to the
front passenger seat.
Enabling the front passenger front airbag
•Switch off the ignition.
•Open the door on the front passenger side.
•Fold the key bit of the vehicle key all the way out ⇒ Vehicle key set.
•Insert the fully folded-out key bit of the vehicle key into the key-operated switch in the dash
panel ⇒ Fig. 46 to the second point of resistance. Around three quarters of the key bit should
be inserted in the key switch at this point ⇒.
•Turn the vehicle key, without applying force, to the position.
•Remove the vehicle key from the key-operated switch and fold away the key bit ⇒.
•The indicator lamp PASSENGER AIR BAG in the upper part of the centre console
lights up and goes out after approximately 60 seconds ⇒ Indicator lamp.
•Close the door on the front passenger side.
•Check that the PASSENGER AIR BAG indicator lamp in the upper section of the
centre console does not light up when the ignition is switched on ⇒ Indicator lamp.
Disabling the front passenger front airbag
•Switch off the ignition.
•Open the door on the front passenger side.
•Fold the key bit of the vehicle key all the way out ⇒ Vehicle key set.
•Insert the fully folded-out key bit of the vehicle key into the key-operated switch in the dash
panel ⇒ Fig. 46 to the second point of resistance. Around three quarters of the key bit should
be inserted in the key switch at this point ⇒.
•Turn the vehicle key, without applying force, to the position.
•Remove the vehicle key from the key-operated switch and fold away the key bit ⇒.
•Close the door on the front passenger side.
•When the ignition is switched on, the indicator lamp PASSENGER AIR BAG will light
up steadily in the upper section of the centre console ⇒ Indicator lamp.
Ensuring that the front passenger front airbag has been deactivated
The only sure sign that the front passenger front airbag has been deactivated is when the
PASSENGER AIR BAG indicator lamp is displayed continuously in the upper section of
the centre console ( lights up yellow steadily) ⇒ Indicator lamp.
If the indicator lamp PASSENGER AIR BAG in the upper section of the centre console is
not lit up steadily, or if it lights up together with the indicator lamp in the instrument cluster,
do not attach any child restraint system to the front passenger seat for safety reasons. The front
passenger front airbag may trigger during an accident.

Side airbags
Fig. 47 On left-hand side of vehicle: deployment zones of side airbags.
Fig. 48 On the side of the front seat: location and deployment zone of the side airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment level, side airbags may also be fitted for the front seats and
rear outer seats ⇒ Fig. 47.
•The side airbags for the front seats are located in the outer seat backrest cushions of the driver
seat and front passenger seat ⇒ Fig. 48.
•If fitted, the side airbags for the rear outer seats are each located between the door entry and
the individual rear seat backrests.
The side airbag locations are identified by the text AIRBAG.
The areas inside the red lines ⇒ Fig. 47 and ⇒ Fig. 48 are covered by the side airbags when
triggered (deployment zones). You must never leave or attach any objects in these areas ⇒.
During a side collision, the side airbags will be deployed on the side of the vehicle which is
impacted, thus reducing the risk of injury to the areas of the occupants' bodies facing the impact.
The front passenger front airbag should only be switched off in exceptional
circumstances.
•To prevent damage to the airbag system, only switch the front passenger front airbag
on and off when the ignition is switched off.
•It is the driver's responsibility to ensure that the key-operated switch is set to the
correct position.
•Only switch the front passenger front airbag off if, in exceptional circumstances, a
child seat has to be attached to the front passenger seat.
•Switch the front passenger front airbag back on again as soon as the child seat on the
front passenger seat is no longer being used.
WARNING
If the key bit is not inserted far enough, the key switch could be damaged when the key is
turned.
NOTICE
Do not leave the vehicle key in the key switch, as this could result in damage to the interior
door trim, dash panel, key switch or vehicle key when the front passenger door is closed.
NOTICE

Curtain airbags
Fig. 49 On the left-hand side of the vehicle: location and deployment zone of the curtain airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In the interior, a curtain airbag is fitted above the doors on both the driver and front passenger sides
⇒ Fig. 49.
The curtain airbag locations are identified by the text AIRBAG.
The area in the red frame ⇒ Fig. 49 is covered by the curtain airbag when triggered (deployment
zone). For this reason, you must never leave or attach any items in this area ⇒.
In a side collision the curtain airbag is triggered on the impact side of the vehicle.
In a side collision, the curtain airbags reduce the risk of injury to the areas of the body facing the
impact for vehicle occupants on the front seats and outer rear seats.
Knee airbags
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the side airbags clear.
•Vehicle occupants sitting on the front seats and rear outer seats must never carry any
people, pets or objects in the deployment zone between themselves and the airbags.
Ensure that children and passengers keep to this rule.
•The built-in coat hooks should only be used for lightweight clothing. Do not leave any
heavy or sharp objects in the pockets.
•Do not fit any accessories to the doors.
•Do not fit seat covers or protective covers over the seats unless they have been
expressly approved for use in the vehicle. Otherwise the side airbag may not be able to
inflate once triggered.
WARNING
Incorrect use of the driver and front passenger seat could hinder the proper function of
the side airbag and cause serious injury.
•Never remove the front seats from the vehicle or alter any components of these seats.
•If too much pressure is applied to the backrest side bolster, the side airbags may not
be triggered correctly, may not trigger at all, or may trigger unexpectedly.
•Any damage to the original seat upholstery or around the seams of the side airbag
units must be repaired immediately by a qualified workshop.
WARNING
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the curtain airbags clear.
•Never secure any items to the cover or in the deployment zone of the curtain airbag.
•Vehicle occupants sitting on the front seats and rear outer seats must never carry any
people, pets or objects in the deployment zone between themselves and the airbags.
Ensure that children and passengers keep to this rule.
•The built-in coat hooks should only be used for lightweight clothing. Do not leave any
heavy or sharp objects in the pockets.
•Do not fit any accessories to the doors.
•Do not install any sun blinds onto the side windows unless they have been expressly
approved for use in your vehicle.
•Only push the sun blinds over to the side windows if no items are attached to them
(e.g. pens or the remote control for a garage door).
WARNING

Fig. 50 On the driver side: location of the knee airbag
Fig. 51 On the driver side: deployment zone of the knee airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The knee airbag on the driver side is located in the lower part of the dash panel.
The location of the knee airbag is indicated by the AIRBAG label ⇒ Fig. 50.
The area in the red frame ⇒ Fig. 51 is covered by the knee airbag when triggered (deployment
zone). For this reason, you must never leave or attach any items in this area ⇒.
Safe transport of children
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of child seat
⇒ Installing and using child seats
⇒ Securing systems
⇒ Securing child seats with ISOFIX
⇒ Securing child seats with top tether upper strap
⇒ Securing child seats with a seat belt
Using child seats can reduce the risk of injury to the child if there is an accident. Always use child
seats when driving with children.
Note the following:
•Child seats are classified into groups depending on the size, age and weight of child for which
they are designed.
•Various securing systems are used to secure child seats in the vehicle.
For safety reasons, child seats should always be fitted to the rear seats ⇒ Installing and using child 
seats.
Volkswagen recommends child seats from the Volkswagen range of accessories. These child seats
have been developed and approved for use in Volkswagen vehicles.
Once triggered, the airbag inflates at high speed.
•Do not use any objects, e.g. key rings, that could interfere with the deployment zone of
the knee airbag.
•Never secure any items on the cover or in the deployment zone of the knee airbag.
•The knee airbag is deployed in the area in front of the driver's knees. Adjust the driver
seat so there is at least a 10 cm gap between the knees and the location of the knee
airbag. Contact a qualified workshop if your physical build makes this impracticable.
WARNING

Types of child seat
Fig. 52 Some typical child seats.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Only use child seats that have been officially approved and are suitable for the child.
Standards for child seats
Regulations ECE-R 44 or ECE-R 129 apply to child seats within the European Union. Both
regulations apply simultaneously. Child seats which have been tested in accordance with these
standards carry an orange ECE approval label. This ECE approval label may include the following
information on the child seat:
•Weight class
•Size class
•Approval category (universal, semi-universal, vehicle-specific or i-Size)
•Approval number
On child seats that are approved under regulation ECE-R 44, the eight-digit approval number on
the ECE approval label must begin with 03 or 04. This shows that the seat is admissible for use.
Older child seats with an approval number beginning with 01 or 02 are not admissible.
Child seat weight classes
ClassChild's weight
Group 0up to 10 kg
Group 0+up to 13 kg
Group 19 to 18 kg
Group 215 to 25 kg
Group 322 to 36 kg
If children are not secured or are inadequately secured, they are at greater risk of serious
or even fatal injury. Please note the following:
•Children who are either under 12 years of age or less than 150 cm tall must not be
carried in the vehicle if they are not secured in a suitable child seat while the vehicle is
in motion. Regulations in some countries may differ, and must be complied with.
•Always secure children in the vehicle in a suitable child seat. The seat used must be
appropriate to the child's height, weight and age.
•Never fasten more than one child into one child seat.
•Under no circumstances should children or babies be held in a passenger's or drivers
lap while driving.
•Never leave a child unsupervised in a child seat.
•Never allow a child to be carried in a vehicle without being properly secured, and never
allow a child to stand up or to kneel on a seat, or to sit incorrectly while the car is in
motion. This is particularly important for children carried on the front passenger seat.
In an accident, children may sustain serious injuries to themselves and others.
•The child seat can only provide maximum protection if the seat belt is routed correctly
around it. Always ensure that the seat belt is routed as specified in the instructions
provided by the child seat manufacturer. If the seat belt is routed incorrectly it may
cause injuries even in a minor accident.
•After an accident, it is vital to replace any child seats that were in use during the
accident, as they could have sustained non-visible damage.
WARNING
Observe the instructions and information relating to vehicles with N1 approval
⇒ Information about vehicles with N1 approval (light commercial vehicle).
NOTICE
1)