Page 649 of 796
6498-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
8
When trouble arises
Take out the towing eyelet. (→P. 671, 686)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Turn off the Intelligent Clearance Sonar. (if equipped): →P. 346
Shift the shift position to N and release the parking brake.
Emergency towing procedure
1
2
3
4
5
6
7
Page 650 of 796

6508-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( →P. 671, 686)
■ Towing eyelet installation hole on the rear of the vehicle
The hole is equipped for fastening the
vehicle while shipping. Your vehicle can-
not tow another vehicle.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
● The towing eyelets are only for the vehicle equipped with them. Do not use
the towing eyelets for another vehicle, and do not use the towing eyelets
for this vehicle on another vehicle.
● Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 651 of 796
6518-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle wh en towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Page 652 of 796
652
PRIUS_OM_OM47B54U_(U)
8-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● High coolant temperature warning light flashes or comes on
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 653 of 796

653
PRIUS_OM_OM47B54U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light and warning buzzer (red
indicator)
*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Brake system warning light (yellow indicator)
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light
(warning buzzer)
*2
Indicates that the engine oil pressure is too low
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
→ Have the vehicle inspected by your Toyota dealer
immediately.
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6548-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
(If equipped)
PCS warning light
When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Collision System)
→ Have the vehicle inspected by your Toyota dealer
immediately.
When the warning light flashes (and a buzzer does not
sound):
Indicates that the PCS (Pre-Collision System) is temporar-
ily unavailable, possibly due to either of the following:
• An area around the radar sensor or camera sensor being dirty or covered with condensation, ice, stickers,
etc.
→ Clear the dirt, condensation, ice, stickers, etc.
(→P. 270)
• Radar sensor or camera sensor operational conditions (such as temperature etc.) being not met
→ Driving is possible in th is case. The PCS (Pre-Colli-
sion System) will be enabled if the operational condi-
tions (such as temperature etc.) are met again.
When the warning light is illuminated:
Either the VSC (Vehicle Stability Control) system or PCS
(Pre-Collision System) is disabled or both are disabled.
→ To enable the PCS, enable both the VSC system and
PCS. ( →P. 279, 404)
Warning lightWarning light/Details/Actions
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6558-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
8
When trouble arises
Slip indicator lightIndicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
→ Have the vehicle inspected by your Toyota dealer
immediately.
The light will flash when the ABS, VSC or TRAC system is
operating.
High coolant temperat ure warning light
• When the light flashes:
Indicates that the engine coolant temperature is too high
The light changes from a flashing to a solid light when
the temperature further increases
→ Immediately stop the vehicle in a safe place. ( →P. 714)
• When the light comes on without flashing: Indicates a malfunction in the exhaust heat recirculator
system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
(If equipped)
ICS OFF indicator
Indicates a malfunction in the Intelligent Clearance Sonar
function
→ Have the vehicle inspected by your Toyota dealer.
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will come on when the Intelligent Clearance Sonar function is turned off ( →P. 346)
• The light will come on when the Intelligent Clearance Sonar function is operating ( →P. 350)
• The light will flash when the system cannot be temporar- ily used ( →P. 354)
Open door warning light (warning buzzer)*3
Indicates that a door is not fully closed
→ Check that all the doors are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 1.7 gal.
(6.4 L, 1.4 Imp.gal.) or less
→ Refuel the vehicle.
Warning lightWarning light/Details/Actions
Page 656 of 796

6568-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
Seat belt reminder light (warning buzzer)*4
Warns the driver and/or front passenger to fasten their
seat belts
→ Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
Rear passengers’ seat belt reminder lights (warning
buzzer) (U.S.A. only)
*5
Warns the rear passengers to fasten their seat belts
→ Fasten the seat belt.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
→ P. 663
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( →P. 659)
• Flat tire ( →P. 670, 684)
→ Adjust the tire inflation pressure to the specified
level.
The light will turn off af ter a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
( → P. 659)
→ Have the system checked by your Toyota dealer.
Brake Override System /Drive-Start Control/
Intelligent Clearance Sonar (symbol display)
*6
Indicates that:
• The Brake Override System is operating;
• The Brake Override System is malfunctioning;
• The Drive-Start Control is operating;
• The Drive-Start Control is malfunctioning; or
• The Intelligent Clearance Sonar (if equipped) is operat-
ing ( →P. 350)
→ Follow the instruction that are displayed on the multi-
information display.
Warning lightWarning light/Details/Actions