500
HIGHLANDER_U (OM0E017U)
7-1. Maintenance and care
●Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors.
• Turn off the power back door (if equipped).
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of
the windows.
● Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.
Cleaning and prot ecting the vehicle
exterior
Perform the following to protect the vehicle and maintain it in
prime condition:
5017-1. Maintenance and care
7
Maintenance and care
HIGHLANDER_U (OM0E017U)■
When using a car wash (vehicles with a smart key system)
If the door handle becomes wet while the electronic key is within the ef\
fective
range, the door may lock and unlock repeatedly. In that case, follow the fol-
lowing correction procedures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or more separate from the vehicle
while the vehicle is being washed. (Take care to ensure that the key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the smart key sys-
tem. ( →P. 143)
■ Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use hard
brushes or abrasive cleaners. Do not use strong or harsh chemical clean-
ers.
Use the same mild detergent and wax as used on the paint.
● Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
● Wash detergent from the wheels immediately after use.
■ Bumpers
Do not scrub with abrasive cleaners.
5037-1. Maintenance and care
7
Maintenance and care
HIGHLANDER_U (OM0E017U)
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using an automatic car wash (vehicles with rain-sensing wind-
shield wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wipers may operate and the wiper
blades may be damaged.
■ When using a high pressure car wash
Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if they
come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
5117-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM0E017U)
Vehicle interior
ItemsCheck points
Accelerator pedal• The accelerator pedal should move smoothly(without uneven pedal effort or catching).
Automatic transmission
“Park” mechanism• When parked on a slope and the shift lever isin P, is the vehicle securely stopped?
Brake pedal
• Does the brake pedal move smoothly?
• Does the brake pedal have appropriate clear-
ance from the floor? ( →P. 659)
• Does the brake pedal have the correct amount of free play? ( →P. 659)
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights • Do all the lights come on?
Parking brake
• Does the parking brake move smoothly?
• When parked on a slope and the parking brake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.
5127-2. Maintenance
HIGHLANDER_U (OM0E017U)
Vehicle exterior
ItemsCheck points
Doors• Do the doors operate smoothly?
Engine hood• Does the engine hood lock system work prop-erly?
Fluid leaks• There should not be any signs of fluid leakageafter the vehicle has been parked.
Tires
• Is the tire inflation pressure correct?
• The tires should not be damaged or exces-sively worn.
• Have the tires been rotated according to the
maintenance schedule?
• The wheel nuts should not be loose.
Windshield wipers/rear
window wiper
• The wiper blades should not show any signs
of cracking, splitting, wear, contamination or
deformation.
• The wiper blades should clear the windshield/
rear window without streaking or skipping.
WARNING
■If the engine is running
Turn the engine off and ensure that there is adequate ventilation before per-
forming maintenance checks.
5337-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM0E017U)
Your vehicle is equipped with a tire pressure warning system that uses
tire pressure warning valves and tr ansmitters to detect low tire infla-
tion pressure before serious problems arise.
If the tire pressure drops below a predetermined level, the driver is
warned by a warning light. ( →P. 584)
◆Installing tire pressure warning valves and transmitters
When replacing tires or wheels, tire pressure warning valves and
transmitters must also be installed.
When new tire pressure warning valves and transmitters are
installed, new ID codes must be registered in the tire pressure
warning computer and the tire pr essure warning system must be
initialized. Have tire pressure warning valve and transmitter ID
codes registered by your Toyota dealer. ( →P. 535)
◆Initializing the tire pressure warning system
■The tire pressure warning system must be initialized in the fol-
lowing circumstances:
● When the tire inflation pressure is changed such as when chang-
ing traveling speed or load weight.
When the tire pressure warning system is initialized, the current tire
inflation pressure is set as the benchmark pressure.
Tire pressure warning system
5357-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM0E017U)
◆Registering ID codes
The tire pressure warning valve and transmitter is equipped with a
unique ID code. When replacing a tire pressure warning valve and
transmitter, it is necessary to register the ID code. Have the ID code
registered by your Toyota dealer.
■When to replace your vehicle’s tires
Tires should be replaced if:
●The treadwear indicators are showing on a tire.
●You have tire damage such as cuts, splits, cracks deep enough to
expose the fabric, and bulges indicating internal damage
●A tire goes flat repeatedly or cannot be properly repaired due to the size
or location of a cut or other damage
If you are not sure, consult with your Toyota dealer.
■Replacing tires and wheels
If the ID code of the tire pressure warning valve and transmitter is not reg-
istered, the tire pressure warning system will not work properly. After driv-
ing for about 20 minutes, the tire pressure warning light blinks for 1
minute and stays on to indicate a system malfunction.
■Tire life
Any tire over 6 years old must be checked by a qualified technician even
if it has seldom or never been used or damage is not obvious.
■Proper storage of the spare tire
As an improperly stored spare tire may cause damage to the wire cable
that holds it, check that the spare tire is stored properly on a daily basis.
• If the spare tire is slanted, the hoist assembly may be stuck in the wheel opening. If the spare tire rattles while driving, it may not be fully
raised. Lower the spare tire to the ground and make sure that the
hoist assembly is perpendic ular to the wheel opening.
• Raise the tire slowly and steadily until a click is heard and the jack
handle skips.
• If the spare tire cannot be lowered, the wire cable may be severed. Have the vehicle inspected at your Toyota dealer.
●If the stored spare tire is slanted or
causes a rattle while driving, properly
store the spare tire by following the tire
change procedure correctly ( →P. 608).
5367-3. Do-it-yourself maintenance
HIGHLANDER_U (OM0E017U)■
Routine tire inflation pressure checks
The tire pressure warning system does not replace routine tire inflation
pressure checks. Make su
re to check tire inflation pressure as part of
your routine of daily vehicle checks.
■Maximum load of tire
Check that the number given by dividing the maximum load by 1.10 of the
replacement tire is greater than 1/ 2 of the Gross Axle Weight Ratings
(GAWR) of either the front axle or the rear axle, whichever is greater.
■Tire types
●Summer tires
Summer tires are high-speed performance tires best suited to highway
driving under dry conditions. Since summer tires do not have the same
traction performance as snow tires, summer tires are inadequate for
driving on snow-covered or icy ro ads. For driving on snow-covered
roads or icy roads, the use of snow tires is recommended. When install-
ing snow tires, be sure to replace all four tires.
●All season tires
All season tires are designed to provide better traction in snow and to
be adequate for driving in most winter conditions as well as for use
year-round. All season tires, however, do not have adequate traction
performance compared with snow tires in heavy or loose snow. Also, all
season tires fall short in acceleration and handling performance com-
pared with summer tires in highway driving.
●Snow tires
For driving on snow-covered roads or icy roads, we recommend using
snow tires. If you need snow tires, select tires of the same size, con-
struction and load capacity as the or iginally installed tires. Since your
vehicle has radial tires as original equipment, make sure your snow
tires also have radial construction. Do not install studded tires without
first checking local regulations fo r possible restrictions. Snow tires
should be installed on all wheels. ( →P. 339)
■If the tread on snow tires wears down below 0.16 in. (4 mm)
The effectiveness of the tire s as snow tires is lost.
For the GAWR, see the Certification
Label. For the maximum load of the tire,
see the load limit at maximum cold tire
inflation pressure mentioned on the
sidewall of the tire. (
→P. 667)