TABLE OF CONTENTS6
HIGHLANDER_U (OM0E017U)6-4. Using the other interior
features
Other interior features ....... 469
• Sun visors ..................... 469
• Vanity mirrors................ 469
• Conversation mirror ...... 470
• Clock ............................. 471
• Outside temperature display........................... 472
• Power outlets ................ 473
• USB charging ports....... 475
• Rear sunshades............ 477
• Armrest ......................... 478
• Coat hooks.................... 479
• Assist grips ................... 479
• Side table ...................... 480
Garage door opener .......... 481
Safety Connect.................. 488
Compass ........................... 494
7-1. Maintenance and care Cleaning and protecting the vehicle exterior .......... 500
Cleaning and protecting the vehicle interior ........... 504 7-2. Maintenance
Maintenance requirements ................... 507
General maintenance .................... 510
Emission inspection and maintenance (I/M)
programs ......................... 513
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ...................... 514
Hood .................................. 516
Positioning a floor jack .......................... 518
Engine compartment ......... 519
Tires................................... 531
Tire inflation pressure ........ 542
Wheels............................... 545
Air conditioning filter .......... 547
Wireless remote control/electronic key
battery ............................. 549
Checking and replacing fuses ................................ 552
Light bulbs ......................... 556
7Maintenance and care
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HIGHLANDER_U (OM0E017U)
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8-1. Essential informationEmergency flashers .......... 572
If your vehicle has to be stopped in an
emergency ...................... 573
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 575
If you think something is wrong........................... 579
Fuel pump shut off system............................. 580
If a warning light turns on or a warning buzzer
sounds ............................ 581
If a warning message is displayed ..................... 591
If you have a flat tire .......... 608
If the engine will not start ........................... 633
If the electronic key does not operate properly ........ 635
If the vehicle battery is discharged ................... 638
If your vehicle overheats ........................ 644
If the vehicle becomes stuck................................ 647 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 650
Fuel information ................. 664
Tire information.................. 667
9-2. Customization Customizable features ........................... 680
9-3. Initialization Items to initialize ................ 692
Reporting safety defects for U.S. owners ........................ 694
Seat belt instructions for Canadian owners
(in French)................................ 695
SRS airbag instructions for Canadian owners
(in French)................................ 698
What to do if... (Troubleshooting) ..................... 708
Alphabetical index ...................... 714
8When trouble arises9Vehicle specifications
10For owners
Index
15Pictorial index
HIGHLANDER_U (OM0E017U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 250
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 250
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 653
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 531
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 660
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 339
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 531
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 608
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 516
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 516
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 654
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 644
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 593
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 235
Daytime running lights
* /parking lights* . . . . . . . . . . . . . . P. 235
Front fog lights
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 243
Front turn signal lights/parking lights
*. . . . . . . . . . . . . . . . P. 233
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 235
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 331
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 337
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 235
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 227
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 235
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
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Light bulbs of the exterior lights for driving
(Replacing method: P. 556, Watts: P. 663)
*: If equipped
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1944-1. Before driving
HIGHLANDER_U (OM0E017U)
NOTICE
■When parking the vehicle
Always set the parking brake, and shift the shift lever to P. Failure to do so
may cause the vehicle to move or the vehicle may accelerate suddenly if
the accelerator pedal is accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( →P. 608)
■ When encounterin g flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, tran-
saxle, transfer (AWD models), differential (AWD models), etc.
● Lubricant condition for the propeller shaft (AWD models), bearings and
suspension joints (where possible), and the function of all joints, bearings,
etc.
2104-1. Before driving
HIGHLANDER_U (OM0E017U)
Use the wire harness stored in the
rear end under body.
Your vehicle will handle differently when towing a trailer. Help to avoid
an accident, death or serious injury, keep the following in mind when
towing:
● Speed limits for towing a trailer vary by state or province. Do not
exceed the posted to wing speed limit.
● Toyota recommends that the vehi cle-trailer speed limit is 65 mph
(104 km/h) on a flat, straight, dry road. Do not exceed this limit, the
posted towing speed limit or the spe ed limit for your trailer as set
forth in your trailer owner’s manual, whichever is lowest. Instability
of the towing vehicle-trailer combination (trailer sway) increases as
speed increases. Exceeding speed limits may cause loss of control.
● Before starting out, check the tr ailer lights, tires and the vehicle-
trailer connections. Recheck after driving a short distance.
● Practice turning, stopping and reversing with the trailer attached in
an area away from traffic until you become accustomed to the feel
of the vehicle-trailer combination.
● Reversing with a trailer attached is difficult and requires practice.
Grip the bottom of the steering wheel and move your hand to the
left to move the trailer to the left . Move your hand to the right to
move the trailer to right. (This is generally opposite to reversing
without a trailer attached.) Avoid sharp or prolonged turning. Have
someone guide you when reversing to reduce the risk of an acci-
dent.
Connecting trailer lights
Trailer towing tips
2134-1. Before driving
4
Driving
HIGHLANDER_U (OM0E017U)
■Matching trailer ball height to trailer coupler height
■ Before towing
Check that the following conditions are met:
●Ensure that your vehicle’s tires are properly inflated. ( →P. 660)
● Trailer tires are inflated according to the trailer manufacturer’s recommen-
dation.
● All trailer lights work as required by law.
● All lights work each time you connect them.
● The trailer ball is set at the proper height for the coupler on the trailer.
● The trailer is level when it is hitched.
Do not drive if the trailer is not level, and check for improper tongue weight,
overloading, worn suspension, or other possible causes.
● The trailer cargo is securely loaded.
● The rear view mirrors conform to all applicable federal, state/provincial or
local regulations. If they do not, install rear view mirrors appropriate for tow-
ing purposes.
No matter which class of tow hitch
applies, for a more safe trailer hookup,
the trailer ball setup must be the proper
height for the coupler on the trailer.
Coupler
Trailer ball
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2424-3. Operating the lights and wipers
HIGHLANDER_U (OM0E017U)• When driving in inclement weather (heavy rain, snow, fog, sandstorms,
etc.)
• When the windshield is obscured by fog, mist, ice, dirt, etc.
• When the windshield is cracked or damaged
• When the camera sensor is deformed or dirty
• When the temperature of the camera sensor is extremely high
• When the surrounding brightness level is equal to that of headlights, tai\
l
lights or fog lights
• When headlights or tail lights of vehicles ahead are turned off, dirty, changing color, or not aimed properly
• When the vehicle is hit by water, snow, dust, etc. from a preceding vehi- cle
• When driving through an area of in termittently changing brightness and
darkness
• When frequently and repeatedly driving ascending/descending roads, or roads with rough, bumpy or uneven surfaces (such as stone-paved
roads, gravel roads, etc.)
• When frequently and repeatedly taking curves or driving on a winding road
• When there is a highly reflective object ahead of the vehicle, such as a sign or mirror
• When the back of a preceding vehicle is highly reflective, such as a con-
tainer on a truck
• When the vehicle's headlights are damaged or dirty, or are not aimed properly
• When the vehicle is listing or titling due to a flat tire, a trailer being towed, etc.
• When the headlights are changed between the high beams and low beams repeatedly in an abnormal manner
• When the driver believes that the high beams may be flashing or dazzling
pedestrians or other drivers
■ Temporarily lowering sensor sensitivity
The sensitivity of the sensor can be temporarily lowered.
Turn the engine switch off while the following conditions are met.
• The headlight switch is in or .
• The headlight switch lever is in the high beam position.
• Automatic High Beam switch is on.
Turn the engine switch to the “ON” position (vehicles without a smart key
system) or IGNITION ON mode (vehicles with a smart key system).
Within 30 seconds after , repeat pulling the headlight switch lever to the
original position then pushing it to the high beam position quickly 10 times,
then leave the lever in the high beam position.
If the sensitivity is changed, the Automatic High Beam indicator will turn on
and off 3 times.
Automatic High Beam (headlights) may turn on even the vehicle is stopped.
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2644-5. Using the driving support systems
HIGHLANDER_U (OM0E017U)
WARNING
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or serious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the engine running and the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chassis dyna-
mometer or speedometer tester, or when using an on vehicle wheel bal-
ancer
● When a strong impact is applied to the front bumper or front grille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sensor or cam-
era sensor is temporarily installed to the vehicle