2017 RENAULT ZOE Owners Manual

1.19
RENAULT CARDS: general information (2/2)
Access to key 5
Press button 6 and pull on key 5 then
release the button.
Using the key
Refer to the information on “Locking/
unlocking the doors”.
Once you have accessed the vehicle
using the integrated key, replace it
in its housing in the RENAULT card,
then insert the RENAULT card into
the card reader to start the vehicle.
Integrated key 5
The integrated key is used to lock or
unlock the front left-hand door if the
RENAULT card does not work:
– the card battery RENAULT is drained, flat 12 V battery, etc.
– use of devices using the same fre- quency as the card;
– if the vehicle is located in a zone of high electromagnetic radiation;
Replacement: need for an
additional RENAULT Card
If you lose your RENAULT card or
require another, you can obtain one
from an approved dealer.
If a RENAULT card is replaced, it
will be necessary to take the vehi-
cle and all of its RENAULT cards
to an approved dealer to initialise
the system.
You may use up to four RENAULT
cards per vehicle.
Advice
Avoid leaving the card in hot, cold or
humid areas.
Do not keep the RENAULT card in
a place where it could be bent or
damaged accidentally, such as in a
back pocket of a garment.
5
6
Battery lifeMake sure that the correct battery type
is being used, and that the battery is in
good condition and inserted correctly.
Its service life is approximately two
years: replace it when the message
“Keycard battery low” appears on the
instrument panel (refer to the informa-
tion on the “RENAULT card: battery” in
section 5).

1.20
REMOTE CONTROL RENAULT CARD: use (1/2)
Unlocking the doors and
tailgate
Press button 1.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
1
2
Locking the doors and
luggage compartment
Press the locking button 2. The hazard
warning lights flash twice to indicate
that the doors have locked. If a door
or the luggage compartment is open
or not properly shut, or if a RENAULT
card is still in the reader, the doors and
luggage compartment lock then quickly
unlock and the hazard warning lights
do not flash .
The card buttons are deactivated
when the engine is running.
The flashing status of the hazard
warning lights informs you of the ve-
hicle status:
– one flash indicates that the vehi-
cle is completely unlocked;
– two flashes indicate that the ve-
hicle is completely locked.
If the vehicle has been unlocked
but neither the doors or tailgate are
open, it locks again automatically
after approximately two minutes.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.

1.21
RENAULT card not detected
alarm
The message “Keycard not detected”
and a beep will warn you if you open
a door with the engine running and the
card is not in the reader. The warning
disappears when the card is inserted in
the reader again.
REMOTE CONTROL RENAULT CARD: use (2/2)
Opening the charging flap
or unlocking the vehicle
charging cord
Press the button 3 either to open the
charging flap or to unlock the charging
cord.
Activation of the air-
conditioning
A long press on the button 4 activates
the air-conditioning for a period of ap-
proximately 5 minutes. This enables
you to obtain a comfortable tempera-
ture prior to using the vehicle. Please
see the information on “Air condition-
ing: remote activation” in Section 3.
4
3

1.22
HANDS-FREE RENAULT CARD: use (1/4)
Use
On equipped vehicles, in addition to
the functions of the above-mentioned
remote control RENAULT card, it can
be used to lock/unlock without using
the RENAULT card, when it is in access
zone 1.
1
Do not store the RENAULT card
anywhere it may come into contact
with other electronic equipment
(computer, PDA, phone, etc.) as this
could hinder its operation.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.

1.23
HANDS-FREE RENAULT CARD: use (2/4)
2
3
Unlocking the vehicleWith the RENAULT card in zone 1 and
the vehicle locked, press button 3 on
handle 2 on one of the two front doors:
the vehicle will unlock.
Pressing button 4 also unlocks all the
doors and the tailgate.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
Note: The vehicle cannot be locked
again for approximately three seconds
after unlocking by pressing button 3.
4
After unlocking the vehicle or the
boot only using the buttons of the
RENAULT card, remote locking and
unlocking in hands-free mode are
deactivated.
To reactivate the hands-free mode:
restart the vehicle.

1.24
HANDS-FREE RENAULT CARD: use (3/4)
Locking the vehicle
There are three ways to lock the vehi-
cle: remotely, using button 3 , or using
the RENAULT card.
Remote locking
With the RENAULT card on you, and
doors and tailgate closed, move away
from the vehicle: it will lock automati-
cally once you have left zone 1.
Note: the distance at which the vehicle
locks depends on the surroundings. The hazard warning lights
flash twice
and a beep sounds to indicate that the
doors have locked.
The beep may be switched off. Please
contact an authorised dealer.
If a door or the tailgate is open or not
properly shut, or a card is in the passen-
ger compartment (or the card reader)
the vehicle will not lock. In this situation,
no beep sounds and the hazard war-
ning lights do not flash.
23
Locking using button 3
With the doors and boot closed, press
button 3 on one of the front door
handles. The vehicle will lock. If a
door or the boot is open or not closed
properly, the vehicle will quickly lock/
unlock.
NB:
– the card RENAULT must be within the vehicle’s access zone ( 1 zone) to
be able to use the button for locking;
– the vehicle cannot be unlocked again for approximately three seconds
after locking by pressing button 3.
1

1.25
With the engine running, if, after
having opened and closed a door, the
card is no longer in the passenger com-
partment, the message “Keycard not
detected” (accompanied by a beep
when the speed passes a certain level)
warns you that the card is no longer
in the vehicle. This avoids you driving
away after having dropped off a pas-
senger who has the card, for example.
The warning disappears when the card
is detected again.
HANDS-FREE RENAULT CARD: use (4/4)
Locking using the RENAULT card
With the doors and luggage compart-
ment closed, press button 5: the vehi-
cle will lock.
The hazard warning lights flash twice
to indicate that the doors have locked.
Note: the maximum distance at which
the vehicle locks depends on the sur-
roundings. Special note:
The vehicle will not lock if:
– a door or the tailgate is open or not
properly closed;
– a card is still in zone 6 (or in the card
reader) and no other card is in the
external detection zone.
5
6
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.

1.26
To deactivate deadlocking
Unlock the vehicle using button 1 on
the RENAULT card.
The hazard warning lights flash once to
indicate that the doors have been un-
locked.
Never use deadlocking if
someone is still inside the
vehicle.
To activate deadlocking
Deadlocking can be activated in one of
two ways:
– press button 2 twice in quick succes-
sion;
– or, press the button on the driver’s door handle 3 twice in quick succes-
sion.
The hazard warning lights flash five
times to indicate locking.
If the vehicle is equipped with a dead-
locking function, this allows you to lock
the opening elements and to prevent
the doors from being unlocked using
the interior handles (for example, by
breaking the window and then trying to
open the door from the inside).
RENAULT CARD: deadlocking
2
After activating the deadlocking
function using button
2, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
3
1