2017 RENAULT ZOE Owners Manual

1.11
Important recommendations for charging your vehiclePlease read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Choice of charging cord
The standard charging cords supplied with the vehicle have been designed\
specifically for this vehicle. It is designed to prote ct
you against the risks of electric shock that can lead to death or fire.
For safety reasons, the use of a charging cord not recommended by the ma\
nufacturer is strictly forbidden. Failure to follow
this instruction can lead to risks of fire or electric shock that can prove fatal. For information on a charging cord suited to your
vehicle, please consult an authorised dealer.
Installation
For a standard charge
– Using the charging cord A
Have a special wall socket installed by a qualified professional.
– Using the charging cord B
The socket used to charge electric vehicles (14A charge) must be fitted by a qualified professional. Read the instructi\
ons provided with this product carefully.
For occasional charging (charging cord B)
With a domestic socket (10A charge)
Have a professional check that each socket to which you intend to connec\
t the charging cord complies with the standards
and regulations in force in your country.
Please read the instructions that come with the charging cord carefully \
to learn about precautions you must take when using the product and the technical specifications required when fitting the s\
ocket.
ELECTRIC VEHICLE: charging (4/8)

1.12
ELECTRIC VEHICLE: charging (5/8)
1
Avoid charging and parking your ve-
hicle in extreme temperatures (hot or
cold).
Under extreme conditions, charging
may take several minutes before start-
ing (time required for the traction bat-
tery to cool down or warm up).
When the vehicle is parked for more
than seven days in temperatures below
about -25°C, charging the traction bat-
tery can become impossible.
When the vehicle is parked for more
than three months with near zero
charge, charging the battery can
become impossible.
To preserve the service life of your trac-
tion battery, avoid parking the vehi-
cle for more than one month with high
charge, especially when the weather is
very hot.
Favour charging the traction battery
after driving and/or in mild tempera-
tures. Otherwise, charging may take a
longer period of time or even become
impossible.
In the absence of any protection
against overvoltage, you are recom-
mended not to charge the vehicle in
stormy weather (lightning, etc).
To avoid disturbing the
charging monitoring
system, do not install any
antistatic strip to the vehi-
cle.
Recommendations
– In high temperatures, try to park and recharge the vehicle in a shaded/
covered location.
– Charging can be performed in the rain or snow.
– Activating the air-conditioning in- creases the charge duration period.
Note:
If in a snowy environment, remove
snow from the vehicle charging area
before plugging in or disconnecting.
Snow in the socket may block the in-
sertion of the charging cord plug.
Charging connection 1
The vehicle has a charging connection
located at the front of the vehicle.

1.13
ELECTRIC VEHICLE: charging (6/8)
6
– press the button 5 on the RENAULT card or press the switch 4 to unlock
the charging flap 6.
On the instrument panel, a red warn-
ing light 10 comes on and the Z.E.
warning light 7 comes on in blue;
– open the valve 8;
– grab the handle 9;Recharging the traction
battery
With the ignition off and the gear lever
in position P:
– take the charging cord located in the
boot of your vehicle;
– remove it from its storage bag;
– plug in the end of the cord to the power supply;
4
– plug in the vehicle cord. The Z.E. warning light 7 flashes rapidly;
– after you hear a locking click, check that the charging cord is properly
plugged in. To check the locking, pull
gently on the handle 9.
The charging cord is automatically
locked with the vehicle. This will make it
impossible to unplug the cord from your
vehicle.
Make sure you fully uncoil the charg-
ing cord to limit its heating.
10
8
9
7
5
Do not use an extension
lead, multiple socket or
adapter.
Fire hazard.

1.14
During charging, the Z.E. warning
light 7 flashes blue slowly.
During charging, the following infor-
mation is displayed on the instrument
panel:
– the energy level on the battery warn-ing light 11;
– the battery refill rate;
ELECTRIC VEHICLE: charging (7/8)
11
12
– an estimate of the remaining charg- ing time (this is not displayed after
about 95% charge);
– the instrument panel background flashes blue;
– the warning light 12 indicates that
the cord is attached to the power
supply. At the end of a full charge, the Z.E.
warning light
7 will remain blue. After
a few seconds, the whole display
switches off on the instrument panel.
You do not need to wait until the charge
is at reserve levels to recharge your ve-
hicle.
Operating fault
Impossible to charge the battery
This can be due to charging pro-
grammed at a time that conflicts with
your instantaneous load demand.
Cancel the charging programming
(refer to the information on “Electric
vehicle: charging programming” in
Section 1).
If no charge is programmed, contact an
authorised dealer.
7
The traction battery charging time depends on the amount of energy remai\
ning
and the power delivered by the charging terminal. The information is displayed
on the instrument panel during charging. Please see the information on “\
Displays
and indicators” in Section 1.
In the event of a problem, we recommend that you replace it with an iden\
tical
cord. Please see an authorised dealer.

1.15
– unplug the charging cord from the vehicle;
– close valve 8;
– close the charging flap 6 and press
down to lock. The red warning
light 10 on the instrument panel goes
off;
– unplug the cord from the power supply;
– store the cord in its storage bag and put away in the boot.
After pressing the charging cord un-
locking button, you have 30 seconds
to unplug it before it locks again.
ELECTRIC VEHICLE: charging (8/8)
10
Precautions to take when removing
from the socket
– Press the button 5 on the RENAULT card or press the switch 4 to unlock
the vehicle charging cord;
– grab the handle 9; Note:
Immediately after a long charge of the
traction battery, the cord may be hot.
Please use the handles.
6
8
9
7
45
It is imperative to follow the unplug-
ging steps in order.

1.16
This function sets the start time for
charging.
From the multimedia
display 1
(depending on the vehicle)
Programming the function start time
Select “Menu”, “Vehicle”, “Electrical ve-
hicle”, “Charge scheduler”.
ELECTRIC VEHICLE: charging programming (1/2)
You can choose:
– an instant charge start;
– a daily schedule;
– a weekly schedule.
Confirm your choice by selecting
“Done”.
1
Daily
On the menu A, press “Change ” and
set the charging start and end times,
then press “Select ” to confirm.
Weekly
On the menu B , press “Change” and
set the charging start and end times for
each weekday, then press “Select ” to
confirm.
NB: When the programming is con-
firmed, the warning light
 comes
on on the instrument panel.
1
Always
charging Start at Calendar
Change
Select
Change
Select
Done
Charge schedulerAB

1.17
Charge start
Charging starts at the set time:
– if the ignition is switched off;
– The gear lever should be in posi-tion P;
– if the vehicle is connected to a power supply.
ELECTRIC VEHICLE: charging programming (2/2)
On the instrument panel 2(depending on the vehicle)
Programming the function start time
You can programme a single time.
– briefly press button C or D to access
the menu “PROGRAMMING”;
– press and hold button C or D to con-
firm; – briefly press button C or D to access
the menu “SETTINGSSTART
LOAD”;
– press and hold button C or D to con-
firm;
– briefly press button C or D to access the clock settings;
– hold down button C or D - the hours
flash;
– press buttons C and D to set the
hour;
– hold down button C or D to confirm
the hour setting;
– the minutes flash - press buttons C and D to set the minutes;
– hold down button C or D to confirm
the minutes setting. Your settings are
now saved.
NB: When the programming is con-
firmed, the warning light
 comes
on on the instrument panel.
2
C
D

1.18
RENAULT CARDS: general information (1/2)
1 Unlocking the doors and boot.
2 Locking the doors and boot.
3 Unlocking the charging cord/opening the charging flap.
4 Activation of the air-conditioning
5 Integrated key.
The RENAULT card is used
for:
– locking/unlocking the doors and
boot. Refer to the following pages;
– opening the charging flap, please see the information on “Electric ve-
hicle: charging” in Section 1;
– unlocking the charging cord. Please refer to the information on “Electric
vehicle: charging” in Section 1;
– activation of the air-conditioning. Please refer to the information on
“Air-conditioning” in Section 3.
– starting the engine; refer to the in- formation on “Starting the engine” in
Section 2.
RENAULT card operating
range
This varies according to the surround-
ings: when handling the RENAULT
card, it is important to make sure that
you do not lock or unlock the doors by
inadvertently pressing the buttons.
45123
When the battery is flat, you can
still lock/unlock and start your ve-
hicle. Refer to the information on
“Locking/unlocking the doors” in
Section 1 and “Starting the engine”
in Section 2.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.