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HOW TO HANDLE CD AND USB
MEMORY
CD
. Handle a CD by its edges. Never touch the
surface of the disc. Do not bend the disc.
. Always place the discs in the storage case
when they are not being used.
. To clean a disc, wipe the surface from the
center to the outer edge using a clean, soft
cloth. Do not wipe the disc using a circular
motion.
Do not use a conventional record cleaner or
alcohol intended for industrial use. .
A new disc may be rough on the inner and
outer edges. Remove the rough edges by
rubbing the inner and outer edges with the
side of a pen or pencil as illustrated.
USB MEMORY DEVICE
.Never touch the terminal portion of the USB
memory device.
. Do not place heavy objects on the USB
memory device.
. Do not store the USB memory device in
highly humid locations.
. Do not expose the USB memory device to
direct sunlight.
. Do not spill any liquids on the USB memory
device.
Refer to the USB memory device Owner’s
Manual for the details.
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9. General system information
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MEMO
9-16
9. General system information
Page 227 of 268

10 Troubleshooting guide
Customer assistance ............................................................. 10-2
System unit ........................................................................\
...... 10-3Liquid crystal display ....................................................... 10-3
Unique EV functions .............................................................. 10-5 Driving range ..................................................................... 10-5
Charging stations ............................................................. 10-6
Energy information display ............................................. 10-7
Timer function .................................................................... 10-8
Audio system ........................................................................\
10-10 HD Radio technology (for U.S.) ................................. 10-10
Compact Disc (CD) player ......................................... 10-12
iPod
Šplayer .................................................................... 10-14 USB memory device ................................................... 10-16
Bluetooth
Šstreaming audio ..................................... 10-17
Bluetooth ŠHands-Free Phone System ........................ 10-19
NissanConnectSMEV ........................................................ 10-22
Navigation ........................................................................\
..... 10-23 Basic operations .......................................................... 10-23
Vehicle icon .................................................................. 10-24
Route calculation and visual guidance .................. 10-26
Voice guidance ............................................................ 10-28
Traffic information ........................................................ 10-29
Voice recognition ................................................................ 10-30
Page 228 of 268
CUSTOMER ASSISTANCE
For assistance or to order updated map data,
contact the NISSAN NAVIGATION SYSTEM
HELPDESK. For other assistance or inquiries,
contact NISSAN Consumer Affairs Department
or NissanConnect
SMMobile Apps and EV
customer service. See the contact information
on the inside front cover of this manual.
10-2
10. Troubleshooting guide
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SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low. Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
“Display settings” (page 1-16)
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
“Display settings” (page 1-16)
A small black spot or a small bright spot appears on
the screen. This is a typical phenomenon for liquid crystal
displays.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham
radios or other radio devices equipped to other
vehicles may adversely affect the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50 8F (108C). Wait until the cabin temperature rises to within 508F
(108C) and 1228F (508C).
When looking at the screen from an angle, the screen
lightens or darkens. This is a typical phenomenon for liquid crystal
displays.Adjust the brightness setting of the screen.
“Display settings” (page 1-16)
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10. Troubleshooting guide
Page 230 of 268
SymptomPossible cause Possible solution
The screen turns blue or an error message is
displayed on the touch screen display. A system malfunction has occurred.
Contact a NISSAN certified LEAF dealer for an
inspection.
The SD card is not inserted into the slot correctly. If the SD card containing map data is accidentally removed, after reinserting the SD card containing
map data into the slot, push the power switch to the
OFF position and then push back to the ON position
again.
Navigation system related functions cannot be
operated. The SD card is not inserted into the slot.
Insert the appropriate SD card.
10-4
10. Troubleshooting guide
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UNIQUE EV FUNCTIONS
DRIVING RANGE
Symptom Possible cause Possible solution
The driving range cannot be displayed. The power switch is in the ACC position. The driving range can be displayed when the power
switch is in the ON position or when the READY to
drive indicator light is on.
It cannot be displayed because the distance to empty
is too short. Charge the battery. Once the distance to empty
increased it will be displayed.
The driving range is displayed in an oval shape. As a result of the system correcting latitude and longitude, it may not be displayed as a circle.This is not a malfunction.
The distance to empty that is displayed in the lower
left hand side of the driving range and the scale of the
map do not match. As the map is displayed in 2D, the distance to empty
may differ from the actual distance on the road.
This is not a malfunction.
Drive using the numerical value on the lower left hand
side of the screen as a guide.
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10. Troubleshooting guide
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CHARGING STATIONS
SymptomPossible cause Possible solution
The charging station icon display setting is off but
icons are still displayed on the map. The charging station displayed has been set as a
stored location.This is not a malfunction.
Searched for charging stations because charge
recommendation guidance and the low battery
warning were displayed, but could not find any. In an area where the number of charging stations is
low, it may not be possible to find a charging station
located near the vehicle.This is not a malfunction.
Charging station information is not displayed. Information is not provided for all charging stations, so there may be cases when information is not
displayed.This is not a malfunction.
Contact charging stations beforehand by phone to
confirm whether they can be used.
Quick charging stations are not displayed. [QUICK CHARGE] may be set to OFF in the [Charge Port Types to Include in Station Searches] setting.Turn on the [QUICK CHARGE] setting.
“Unique EV function settings” (page 2-15)
The charging station information displayed is incor-
rect. The map data is old.
Connect to the Nissan Data Center and update
charging station information.
Alternatively, purchase new map data and update the
system.
I went to the charging station that I searched for but
the information was incorrect and I could not charge
the battery. The map data is old.
Connect to the Nissan Data Center and update
charging station information.
Alternatively, purchase new map data and update the
system.
Charging station facilities have changed, or the
EVSE (Electric Vehicle Supply Equipment) equipped
cannot be used. Contact the charging station by phone beforehand to
check whether facilities can be used.
10-6
10. Troubleshooting guide