Index....................................................... 4
Introduction......................................... 23
Operating Instructions .......................... .23
Service and vehicle operation ................ 23
Proper use ............................................. 25
Protection of the environment ............... 25
Operating safety and vehicle approval
............................................................... 26
Genuine Mercedes-Benz parts ............... 29
QR code for rescue card ........................ 30
Data stored in the vehicle ...................... 30
At a glance ........................................... 32
Cockpit .................................................. 32
Instrument cluster ................................. 33
Steering wheel buttons .......................... 36
Center console ...................................... 36
Overhead control panel ......................... 37
Door control panel ................................. 38
Further control panels ........................... 38
Safety ................................................... 40
Useful information ................................. 40
Occupant safety .................................... 40
Children in the vehicle ........................... 47
Pets in the vehicle ................................. 52
Driving safety systems ........................... 53
Emergency exit ...................................... 56
Theft deterrent locking system .............. 57
Opening and closing ...........................59
Useful information ................................. 59
Key ........................................................ 59
Central locking ...................................... 63
Driver's door and front passenger
door ....................................................... 64
Sliding door ........................................... 65
Electrical step ........................................ 66
Rear doors ............................................. 67
Partition sliding door ............................. 69
Side windows ......................................... 70
Seats, steering wheel and mirrors ....72
Useful information ................................. 72
Seats ..................................................... 72
Steering wheel ....................................... 77
Mirrors ................................................... 78
Lights and windshield wipers ............80
Useful information ................................. 80
Exterior lighting ..................................... 80
Interior lighting ...................................... 85
Changing bulbs ...................................... 87
Windshield wipers .................................. 94
Climate control .................................... 97
Useful information ................................. 97
Overview of climate control systems ..... 97
Operating the climate control system .. 100
Adjusting the air vents ......................... 104
Operating the auxiliary heating sys-
tem ...................................................... 105
Operating the cargo compartment air
vents .................................................... 115
Driving and parking ..........................116
Useful information ............................... 116
Breaking-in notes ................................. 116
Driving ................................................. 116
Automatic transmission ....................... 121
Refueling ............................................. 124
Parking ................................................ 127
Driving tips .......................................... 130
Driving systems ................................... 137
Working mode ..................................... 151
Towing a trailer .................................... 152
On-board computer and displays ....158
Useful information ............................... 158
Important safety notes ........................ 158
Instrument cluster ............................... 158
On-board computer (vehicles without
steering wheel buttons) ....................... 160
On-board computer (vehicles with
steering wheel buttons) ....................... 161
Display messages ................................ 173
2Contents
Emergency running mode .............. 124
Important safety notes .................. 121
Kickdown ....................................... 123
Maneuvering .................................. 123
Overview ........................................ 121
Problem (malfunction) ................... 124
Releasing the parking lock man-
ually ............................................... 124
Selector lever ................................ 121
Selector lever positions ................. 122
Shift ranges ................................... 123
Starting the engine ........................ 118
Touchshift ...................................... 122
Trailer towing ................................. 123
Transmission oil change ................ 279
Automatic transmission emer-
gency mode ....................................... 124
AUX port ............................................. 207
Auxiliary heater
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 110
Adjusting ....................................... 170
Conditions for switching on ........... 107
Heating time .................................. 106
Important safety notes .................. 105
Operating with the button (control
panel) ............................................ 107
Operation with the remote con-
trol ................................................. 108
Operation with the timer ................ 112
Selecting a switch-on time ............. 107
Setting the switch-on time ............. 108
see Auxiliary heating
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary warm-air heater
Problem (malfunction) ................... 115
Axle load, permissible (trailer tow-
ing) ...................................................... 283
B
Backup lamps
Replacing bulbs ............................... 90 Backup lamps (Chassis Cab)
Replacing bulbs ............................... 91
BAS (Brake Assist System)
Display message ............................ 179
Function/notes ................................ 54
Indicator lamp ................................ 191
Basic settings
see Settings
Battery
Isolating switch .............................. 116
Replacing (SmartKey) ...................... 61
Battery (SmartKey)
Checking .......................................... 61
Important safety notes .................... 61
Replacing ......................................... 61
Battery (vehicle)
Care ............................................... 228
Charge indicator lamp ................... 194
Charging ........................................ 228
Disconnecting and connecting ....... 225
Disconnecting and connecting
(engine compartment) ................... 227
Display message ............................ 189
Important safety notes .................. 223
Installing/removing (engine com-
partment) ....................................... 228
Jump starting ................................. 238
Location ......................................... 224
Removing and installing ................. 226
Removing and installing the floor
covering ......................................... 224
Before driving off
Important safety notes .................. 118
Belt
see Seat belts
Belt warning ......................................... 44
Bleeding the fuel system .................. 120
Blind Spot Assist
Activating/deactivating ......... 143, 170
Notes/function .............................. 141
Trailer towing ................................. 143
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Index5
Central lockingAutomatic locking ............................ 64
Important safety notes .................... 63
Locking/unlocking (buttons) ........... 63
Locking/unlocking (SmartKey) ........ 59
Locking/unlocking manually ............ 63
Central locking system
see Central locking
Change of address .............................. 24
Change of ownership .......................... 24
Changing bulbs
Additional indicators (roof) .............. 92
Additional turn signals ..................... 89
Backup lamp (Chassis Cab) ............. 91
Backup lamps .................................. 90
Bi-Xenon bulbs ................................. 87
Brake lamps ..................................... 90
Brake lamps (Chassis Cab) .............. 91
Cornering lamps .............................. 88
Courtesy lights ................................. 92
Daytime running lamps (halogen
headlamps) ...................................... 88
Display message ............................ 182
Front interior light ............................ 93
High-beam headlamps ..................... 88
Interior light ..................................... 93
Interior lighting ................................ 93
License plate lamp ........................... 91
License plate lamp (Chassis Cab) .... 91
Low-beam headlamps ...................... 88
Overview of lamp types (front
bulbs) ............................................... 87
Overview of lamp types (rear
bulbs, Cargo Van/Passenger
Van) ................................................. 90
Overview of lamp types (rear
bulbs, Chassis Cab) ......................... 91
Parking lamps .................................. 88
Perimeter lamp .......................... 91, 92
Rear fog lamp .................................. 90
Rear fog lamp (Chassis Cab) ............ 91
Rear interior light ............................. 93
Standing lamps (rear, Chassis
Cab) ................................................. 91
Standing lamps (rear) ...................... 90
Tail lamps ........................................ 90
T
ail lamps (Chassis Cab) .................. 91
Turn signals (front) ........................... 89 Turn signals (rear, Chassis Cab) ....... 91
Turn signals (rear) ............................ 90
Warning and indicator lamps ......... 198
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 136
Child
Restraint system .............................. 49
Child seat
Forward-facing restraint system ...... 51
LATCH-type (ISOFIX) child seat
anchors ............................................ 50
On the front-passenger seat ............ 51
Rearward-facing restraint system .... 51
Top Tether ....................................... 50
Child-proof locks
Important safety notes .................... 52
Rear door ......................................... 52
Children
Special seat belt retractor ............... 48
Children in the vehicle
Important safety notes .................... 47
Chock ................................................. 129
Cigarette lighter ................................ 205
Cleaning
Mirror turn signal ........................... 232
Trailer tow hitch ............................. 233
Cleaning
see Care
Climate control
Air conditioning in the rear com-
partment ........................................ 100
Air-conditioning system ................... 98
Auxiliary heating ............................ 105
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 221
Cooling with air dehumidification .. 101
Defrosting the windows ................. 102
Heating ............................................ 97
Heating in the rear compartment ..... 99
Important safety notes .................... 97
Operating the cargo compartment
air vents ......................................... 115
Overview of systems ........................ 97
Index7
Adaptive Brake Assist .................... 140
ASR (Acceleration Skid Control) ...... 54
BAS (Brake Assist System) .............. 54
Distance warning function ............. 139
EBD (electronic brake force distri-
bution) ............................................. 55
ESP
®(Electronic Stability Pro-
gram) ............................................... 55
Important safety information ........... 53
Overview .......................................... 53
Driving systems
Blind Spot Assist ............................ 141
Cruise control ................................ 137
Display message ............................ 186
Lane Keeping Assist ...................... 143
PARKTRONIC ................................. 148
Driving tips
Automatic transmission ................. 123
Brakes ........................................... 132
Break-in period .............................. 116
Checking brake lining thickness .... 133
Downhill gradient ........................... 132
Drinking and driving ....................... 130
Driving abroad ............................... 131
Driving in winter ............................. 134
Driving on flooded roads ................ 134
Driving on wet roads ...................... 134
Exhaust check ............................... 131
Fuel ................................................ 130
General .......................................... 130
Hydroplaning ................................. 134
Icy road surfaces ........................... 134
Important safety notes .................. 116
Limited braking efficiency on sal-
ted roads ....................................... 133
New brake disks ............................ 133
New brake pads/linings ................ 133
Off-road driving .............................. 135
Overrun cut-off .............................. 130
Snow chains .................................. 246
Speed limitation ............................. 131
Towing a trailer .............................. 152
Transport by rail ............................. 132
Wet road surface ........................... 133
DSR (Downhill Speed Regulation) .... 146
E
EBD (electronic brake force distri-
bution)
Display message ............................ 180
Function/notes ................................ 55
Indicator lamps .............................. 191
Electrical closing assist ...................... 66
Electrical fuses
see Fuses
Electrical step
Cleaning ......................................... 233
Display message ............................ 189
Emergency release .......................... 66
Function ........................................... 66
Important safety notes .................... 66
Indicator lamp ................................ 199
Manual retraction ............................ 66
Obstacle detection ........................... 66
Electrical system
Battery main switch ....................... 116
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see 4ETS (Electronic Traction System)
Emergency exit .................................... 56
Emergency exit window ..................... 56
Emergency Tensioning Devices
Activation ......................................... 46
Emissions control
Service and warranty information .... 23
Engine
ADR (working speed governor) ...... 151
Changing the power output ............. 27
Check Engine warning lamp ........... 196
Cleaning instructions ..................... 230
Engine number ............................... 273
Engine speed setting (working
mode) ............................................ 152
Irregular running ............................ 120
Jump-starting ................................. 238
Operating safety .............................. 27
Starting .......................................... 118
Starting problems .......................... 120
Switching off .................................. 129
10Index
Fuel tanksee Fuel tank
Fuel tank content
Reserve, display message .............. 185
Fuses .................................................. 242
G
Gasoline
Reserve fuel warning lamp ............ .196
General driving tips
Driving short distances .................. 131
Genuine parts ...................................... 29
Glove box ...........................................2 00
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 260
H
Handbrake
see Parking brake
Handbrake
see Parking brake
Hazard warning lamps ........................ 83
Head restraints
Adjusting ......................................... 76
Adjusting (rear) ................................ 76
Headlamps
Adding fluid to cleaning system ..... 220
Cleaning system (function) .............. 83
Fogging up ....................................... 84
see Automatic headlamp mode
Headliner (cleaning instructions) .... 234
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 84
Replacing bulbs ............................... 88
Switching on/off .............................. 82
Highbeam Assist
Function/notes ................................ 84
Switching Highbeam Assist
on/off ............................................ 168
Hood
Closing ...........................................2 15
Display message ............................ 189
Important safety notes .................. 214
Indicator lamp ................................ 198 Opening ......................................... 214
Hot-water auxiliary heater
Problem (malfunction) ................... 111
Hydroplaning ..................................... 134
I
Ignition lock
see Key positions
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 57
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 29
Installing a wheel
Installing the adapter (spare
wheel) ............................................ 265
Instrument cluster
Fuel gage ....................................... 159
Important safety notes .................. 158
Instrument cluster lighting ............. 159
Outside temperature display .......... 159
Overview .......................................... 33
Speedometer ................................. 159
Tachometer ................................... 159
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 159
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 85
Front ................................................ 85
Motion detectors ............................. 86
Notes on replacing bulbs ................. 93
Overview .......................................... 85
Replacing bulbs ............................... 93
Switching the rear compartment
lighting on centrally ......................... 85
Interior motion sensor
Arming ............................................. 58
Deactivating ..................................... 58
Function ........................................... 58
Switching off .................................... 58
12Index
Operating safetyLimited Warranty ............................. 23
Operating safety and vehicle
approval
Attachments and bodies .................. 28
Changing the engine power out-
put ................................................... 27
Correct use ...................................... 25
Declaration of conformity ................ 27
Equipment and conversions ............. 28
Important safety notes .................... 26
Information about body/equip-
ment mounting directives ................ 28
Notes on operating the vehicle ........ 26
Qualified specialist workshop .......... 27
Registering your vehicle ................... 28
Operating system
see On-board computer
Operator's Manual
General notes .................................. 23
Vehicle equipment ........................... 23
Outline lamp
Replacing bulbs ............................... 92
Outside temperature display ........... 159
Overhead control panel ...................... 37
Overrevving range ............................. 159
Overrun cutoff ................................... 130
P
Paintwork (cleaning instructions) ... 231
Paper holder ...................................... 203
Parking ............................................... 127
Important safety notes .................. 127
Parking brake ................................ 128
Wheel chock .................................. 129
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 181
Notes/function .............................. 128
Parking brake
see Parking brake
Parking lamps
Replacing bulbs ............................... 88 PARKTRONIC
Deactivating/activating ................. 150
Driving system ............................... 148
Function/notes ............................. 148
Important safety notes .................. 148
Problem (malfunction) ................... 151
Range of the sensors ..................... 148
Roll-back warning .......................... 150
Trailer towing ................................. 150
Warning display ............................. 149
Partition sliding door
Important safety notes .................... 69
Opening/closing .............................. 69
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................... 91
Pets in the vehicle ............................... 52
Plastic trim (cleaning instruc-
tions) .................................................. 234
Power assistance for the steering
Display message ............................ 189
Warning lamp ................................. 199
Power supply
Battery isolating switch ................. 116
Switching off .................................. 117
Switching on .................................. 117
Power take-off
Engine speed setting ..................... 151
Power washers .................................. 230
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 118
Visual check of the vehicle exte-
rior ................................................. 118
Protection of the environment
General notes .................................. 25
Pulling away ...................................... 119
Q
QR code
Rescue card ..................................... 30
Qualified specialist workshop ........... 27
Index15
Cargo tie-down rings ...................... 282
Loading rails .................................. 282
Roof carrier .................................... 282
Tires/wheels........................ .252, 268
Trailer tow hitch .............................2 82
Vehicle data ................................... 281
Telephone .................................. 206, 207
Telephone (on-board computer)
Accepting an incoming call ............ 172
Display messages .......................... 189
Numbers from the phone book ...... 172
Operating ....................................... 172
Redialing ........................................ 173
Rejecting or ending a call .............. 172
Temperature
Outside temperature ......................1 59
Setting (climate control) ................ 101
Setting the unit (vehicles with
steering wheel buttons) ................. 166
Theft deterrent systems
Immobilizer ...................................... 57
Tow-away alarm ............................... 57
Tightening torques for wheel nuts/
wheel bolts ........................................ 267
Time
Setting the time (vehicles with
steering wheel buttons) ................. 168
Setting the time (vehicles without
steering wheel buttons) ................. 161
Timer
Activating ....................................... 113
Auxiliary heating ............................ 112
Important safety notes .................. 112
Overview ........................................ 113
Setting the heating level (auxiliary
heating) ......................................... 114
Setting the preselection time
(auxiliary heating) .......................... 114
Setting weekday, time and oper-
ating duration (auxiliary heating) ... 113
Switching immediate heating
mode on/off (auxiliary heating) ..... 114
Tire pressure
Calling up (on-board computer) ..... 249
C
hecking manually ........................ 249
Display messages (vehicles with
steering wheel buttons) ................. 188 Display messages (vehicles with-
out steering wheel buttons) ........... 174
Maximum ....................................... 249
Notes ............................................. 248
Recommended ............................... 246
Setting the unit (vehicles with
steering wheel buttons) ................. 167
Tire label ........................................ 247
Tire pressure loss warning system .. 251
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 251
Display message ............................ 188
Function/notes .............................2 49
Indicator lamp ................................ 197
Restarting ...................................... 251
Warning lamp ................................. 251
Tire pressure table ............................ 252
Tires
Aspect ratio (definition) ................. 261
Average weight of the vehicle
occupants (definition) .................... 260
Bar (definition) ............................... 260
Changing a wheel .......................... 262
Characteristics .............................. 259
Checking ........................................ 244
Curb weight (definition) ................. 261
Definition of terms ......................... 259
Direction of rotation ...................... 262
Distribution of the vehicle occu-
pants (definition) ............................ 261
DOT (Department of Transporta-
tion) (definition) ............................. 260
DOT, Tire Identification Number
(TIN) ............................................... 259
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 260
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 260
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 260
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 260
Important safety notes .................. 243
Increased vehicle weight due to
optional equipment (definition) ...... 260
Kilopascal (kPa) (definition) ........... 260
Labeling (overview) ........................ 257
Index19
Load bearing index (definition) ...... 261
Load index .....................................258
Load index (definition) ................... 260
M+S tires ....................................... 245
Maximum load on a tire (defini-
tion) ............................................... 261
Maximum loaded vehicle weight
(definition) ..................................... 260
Maximum permissible tire pres-
sure (definition) .............................2 61
Maximum tire load ......................... 259
Maximum tire load (definition) ....... 261
Optional equipment weight (defi-
nition) ............................................ 261
PSI (pounds per square inch) (def-
inition) ...........................................2 61
Replacing ....................................... 262
Service life ..................................... 244
Sidewall (definition) ....................... 261
Snow chains .................................. 246
Speed rating (definition) ................ 260
Storing ...........................................2 62
Structure and characteristics
(definition) ..................................... 259
Summer tires ................................. 245
TIN (Tire Identification Number)
(definition) ..................................... 261
Tire bead (definition) ......................2 61
Tire pressure (definition) ................ 261
Tire pressures (recommended) ...... 260
Tire size (data) ....................... 252, 268
Tire size designation, load-bearing
capacity, speed rating .................... 257
Tire tread ....................................... 244
Tire tread (definition) ..................... 261
Total load limit (definition) ............. 261
Traction (definition) ....................... 261
TWR (permissible trailer drawbar
noseweight) (definition) ................. 261
Uniform Tire Quality Grading
Standards (definition) .................... 260
Wear indicator (definition) ............. 261
Wheel rim (definition) .................... 260
Top Tether ............................................ 50
To
uchshift (automatic transmis-
sion) .................................................... 122
Tow-away alarm
Arming/deactivating ........................ 57 Deactivating ..................................... 57
Operation ......................................... 57
Tow-starting
Emergency engine starting ............ 242
Important safety notes .................. 239
Towing
If the vehicle is stuck ..................... 241
Installing/removing the towing
eye ................................................. 240
With a raised front or rear axle ...... 241
Towing a trailer
Axle load, permissible .................... 283
Cleaning the trailer tow hitch ......... 233
Coupling up a trailer ......................1 54
Decoupling a trailer ....................... 156
Driving tips ....................................1 52
Important safety notes .................. 152
Notes on retrofitting ......................2 82
Trailer loads ................................... 283
Towing away
Important safety guidelines ........... 239
In the event of malfunctions .......... 240
With both axles on the ground ....... 241
Trailer
Brake force booster malfunction ... 192
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 156
Trailer towing
Blind Spot Assist ............................ 143
PARKTRONIC ................................. 150
Permissible trailer loads and
drawbar noseweights ..................... 156
Transmission
see Automatic transmission
Transmission oil ................................ 279
Transport
Loading guidelines ......................... 208
Vehicle ...........................................2 42
Transport by rail ................................ 132
Transportation
Rail ................................................ 132
Transporting
Load distribution ............................ 210
Securing a load .............................. 210
Trim pieces (cleaning instruc-
tions) ..................................................2 34
20Index