!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XTurn the SmartKey to position 0in the ignition
lock or remove the SmartKey.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
XCarefully clean the wiper blades with a damp
cloth.
XFold back the wiper arms before switching on
the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic covers of the exterior light-
ing with a damp sponge and a mild cleaning
agent, e.g. car shampoo for Sprinter vehicles,
or with cleaning cloths.
Cleaning the mirror turn signal
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. car
shampoo or cleaning cloths.
Cleaning the sensors
!Do not use dry, coarse or hard cloths and do
not scrub. You will otherwise scratch or dam-
age the sensors. If you clean the sensors with a power washer
or steam cleaner, observe the information
provided by the manufacturer regarding the
distance to be maintained between the vehi-
cle and the nozzle of the power washer.
PARKTRONIC sensors (example: front bumper, left
side of vehicle)
XClean all sensors :in the front and rear
bumpers with water, shampoo and a soft
cloth.
Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. You could otherwise scratch or
damage the lens of the reversing camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft (50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the rear
view camera.
Rear view camera in the middle of the roof above
the high-mounted brake lamp
:
Camera lens
XClean camera lens :with clean water and a
soft cloth.
232Care
Maintenance and care
XSwitch off the audio equipment and let the
display cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use a mild detergent or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved for
Sprinter vehicles.
Cleaning the seat covers
!Do not use microfiber cloths to clean artifi-
cial leather covers. If used often, a microfiber
cloth can damage the cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
Remove any stains or dirt immediately. This will
avoid residue or damage.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner
XUse a soft brush or dry shampoo to remove
heavy soiling.
234Care
Maintenance and care
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit is in the stowage compart-
ment in the footwell on the front-passenger
side.
The vehicle tool kit consists of:
Ra towing eye
Ra screwdriver with Torx, Phillips and slotted
bits
If your vehicle is equipped with a spare wheel
bracket and a jack, the vehicle tool kit addition-
ally contains:
Ra lug wrench
Ra wrench
Ra pump lever rod
iThe jack has a maximum weight of 7.5 kg
depending on the vehicle's equipment.
The maximum payload of the jack can be
found on the sticker on the jack itself.
In the event of a malfunction, please contact a qualified specialist workshop.
Jack maintenance
XAfter use: clean all movable parts and grease
again.
XEvery six months: extend and retract the
piston fully.
Stowage compartment in the front-
passenger footwell
Unlocking and removing the cover
XTurn quick-release fastener :counter-clock-
wise or clockwise 2.
XSlightly raise and pull out the cover.
Removing the vehicle tool kit and the jack
XRemove vehicle tool kit A.
XPull up quick-release lever =and unhook the
retaining strap of jack ?.
XLift jack?upwards out of the holder.
iWhen stowing away the jack, place it in the
holder as shown in the illustration. Make sure
that the retaining strap of the jack is hooked
in and tensioned.
Inserting and engaging the cover
XSlide in the cover and fold it down.
XPress down quick-release fastener :until it
engages.
236Where will I find...?
Breakdown assistance
flated tire causes the tire to overheat and canlead to tire failure. Underinflation also
reduces fuel efficiency and tire tread life, and
may affect the vehicle's handling and stop-
ping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driv-
er's responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate if the
system is not operating properly. The TPMS
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the warning lamp will
flash for approximately a minute and then
remain continuously illuminated. This
sequence will be repeated every time the vehi-
cle is started as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunc-
tions may occur for a variety of reasons,
including the mounting of incompatible
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from func-
tioning properly. Always check the TPMS mal-
function telltale after replacing one or more
tires or wheels on your vehicle to ensure that
the replacement or alternate tires and wheels
allow the TPMS to continue to function prop-
erly.
Vehicles with a tire pressure monitor are equip-
ped with sensors in the wheels that monitor the
tire pressure of all four tires. The tire pressure
monitor monitors the pressure in all four tires;
you set this pressure when you activate the tire pressure monitor. The tire pressure monitor
warns you when the pressure drops in one or
more of the ti
res. The tire pressure monitor only
functions if the corresponding sensors are
installed on all wheels. You should always adjust the tire pressure
according to the vehicle load. Restart the tire
pressure monitor if you change the tire pres-
sure.
The tire pressure monitor does not warn you if a
tire pressure is incorrect. Observe the notes on the recommended tire pressure (
Ypage 246).
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. following pen- etration by a foreign object. In this event, brake
the vehicle until it comes to a standstill. Do not
carry out any sudden steering maneuvers.
The tire pressure monitor has a yellow h
warning lamp in the instrument cluster for indi-
cating pressure loss/malfunctions (USA) or
pressure loss (Canada). Depending on how the
warning lamp flashes or lights up, an underin-
flated tire or a malfunction in the tire pressure
monitor is displayed:
Rif the h warning lamp is lit continuously,
the tire pressure on one or more tires is sig-
nificantly too low. The tire pressure monitor is
not malfunctioning.
RUSA only: if the hwarning lamp flashes for
60 seconds and then remains lit constantly,
the tire pressure monitor is malfunctioning.
Only vehicles with steering wheel buttons: the
on-board computer displays information on tire
pressure. After a few minutes of driving, the cur-
rent tire pressure of each tire is shown in the on-
board computer.
USA only: if the tire pressure monitor is mal-
functioning, it may be more than 10 minutes
before the malfunction is shown. The htire
pressure warning lamp flashes for 60 seconds
and then remains lit. When the malfunction has been rectified, the htire pressure warning
lamp goes ou
t after a few minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gage. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a pressure gage are higher than those shown by
the on-board computer. In this case, do not
reduce the tire pressures.
If radio transmitting equipment (e.g. wireless
headphones, two-way radios) is operated inside
the vehicle or in the vicinity of the vehicle, this
can interfere with the operation of the tire pres-
sure monitor.
250Tire pressure
Wheels and tires
Checking the tire pressure electroni-
cally (vehicles with steering wheel but-
tons)
Tire pressuredisplay
Using the steering wheel buttons
XTurn the key to position 2in the ignition lock.
XPress the VorU button repeatedly
until the standard display is shown
(
Ypage 164).
XPress the 9or: button repeatedly
until the current pressure of the individual
tires is shown in the display.
If the vehicle is parked for longer than
20 minutes or you then drive at less than 18 mph
(30 km/h), the Tire pres. displayed
after driving for several minutesmes-
sage appears.
iThe tire pressure value shown in the display
may differ from those measured at a gas sta-
tion using a pressure gage. The on-board
computer will generally give you a more exact
value.
Tire pressure loss warning system
Vehicles with steering wheel buttons
If the tire pressure monitor detects a pressure
loss in one or more tires, the on-board computer
displays the yellow Tire
pres.Adjustpres.warning message. The htire pressure loss
warning lamp in the instrument cluster
(
Ypage 197) flashes for about 60 seconds and
then remains lit.
The pressure of the affected tire is highlighted in
yellow in the on-board computer (
Ypage 173).
If the tire pressure monitor detects a significant
pressure loss in one or more tires, the on-board
computer displays the red Tire pres.
Warn‐ingTiredefectwarning message. Theh
tire pressure loss warning lamp in the instru-
ment cluster (
Ypage 197) flashes for about 60
seconds and then remains lit. An additional
warning tone sounds. The pressure of the affected tire is highlighted in
yellow in the on-board computer (
Ypage 173).
Restarting the tire pressure monitor
When you restart the tire pressure monitor, the
currently set tire pressures are taken as refer-
ence values for monitoring.
In most cases, the tire pressure monitor detects
the new reference values automatically, e.g.
after you have:
Rchanged the tire pressure
Rchanged wheels or tires
Rinstalled new wheels or tires
However, you can also define reference values
manually as described here.
Before restarting the tire pressure monitor:
XSet the tire pressure to the value recommen- ded on the Tire and Loading Information plac-
ard or the tire pressure table on the B-pillar on
the driver's side (
Ypage 246).
Observe the notes on tire pressure when
doing so (
Ypage 246).
XMake sure that the tire pressure is correct on
all four wheels.
Restarting the tire pressure monitor (vehi-
cles without steering wheel buttons):
XTurn the key to position 2in the ignition lock.
XPress the 4menu button on the instrument
cluster repeatedly until the display shows the
following message:
+CAL- TPMS
XPress the fbutton on the instrument clus-
ter.
The display shows:
OK TPMS
The tire pressure monitor activation process
has begun. The tire pressure measured for the individual wheels are stored as the new ref-
erence values, provided that the tire pressure
monitor considers them to be plausible.
If you wish to cancel the restart:
XPress the gbutton or the 4menu button on
the instrument cluster.
The activation process is canceled automati-
cally if 30 seconds elapse without input.
Tire pressure251
Wheels and tires
Z
Trailer load/noseweight
The trailer load/noseweight affects the gross
weight of the vehicle. If a trailer is attached, the
trailer load/noseweight is included in the load
along with occupants and luggage. The trailer
load/noseweight is usually approximately 10%
of the gross weight of the trailer and its load.
What you should know about wheels
and tires
Tire labeling
Overview
:DOT, Tire Identification Number
(Ypage 259)
;Maximum tire load (Ypage 259)
=Maximum tire pressure (Ypage 249)
?Manufacturer
ATire material (Ypage 259)
BTire size designation, load-bearing capacity
and speed index (Ypage 257)
CTire name
The markings described above are on the tire in addition to the tire name (sales designation) and
the manufacturer's name.
iTire data is vehicle-specific and may deviate
from the data in the example.
Tire size designation, load bearing index
and speed index
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
:Design standard
;Tire width
=Nominal aspect ratio in %
?Tire code
ARim diameter
BLoad bearing index
CSpeed index
General: depending on the manufacturer's
standards, the size imprinted in the tire wall may
not contain any letters or may contain one let-
ter :that precedes the size description
If "LT" precedes the size description (as shown
above): these are light truck tires according to
U.S. manufacturing standards.
If "C" precedes the size description: these are
commercial motor vehicle tires according to
European manufacturing standards.
Tire width: tire width;shows the nominal tire
width in millimeters.
Aspect ratio: aspect ratio=is the size ratio
between the tire height and tire width and is
shown in percent. The aspect ratio is calculated
by dividing the tire width by the tire height.
What you should know about wheels and tires257
Wheels and tires
Z
Tire code:tire code?specifies the tire type.
"R" represents radial tires. "D" represents diag-
onal tires, "B" represents diagonal radial tires.
Rim diameter: rim diameterAis the diameter
of the bead seat, not the diameter of the rim
flange. The rim diameter is specified in
inches (in).
Load-bearing index: load-bearing indexBis a
numerical code that specifies the maximum
load-bearing capacity of a tire.
Do not overload the tires by exceeding the
specified load limit. The maximum permissible
load can be found on the vehicle's Tire and
Loading Information placard on the B-pillar on
the driver's side (
Ypage 254).
Example:
The load-bearing index 120 indicates a maxi-
mum load of 3,042 lb (1,380 kg) for the tire. If
two load-bearing capacity indices are specified
(as shown above), the first number states the
load-bearing capacity for single tires, the sec-
ond number the load-bearing capacity for twin
tires. For further information on the maximum
tire load in kilograms and pounds, see
(
Ypage 259).
For further information on the load-bearing
index, see "Load index" (
Ypage 258).
Speed rating: speed ratingCspecifies the
approved maximum speed of the tire.
Regardless of the speed index alw
ays observe
the speed limits. Drive carefully and adapt your driving style to the traffic conditions.
iTire data is vehicle-specific and may deviate
from the data in the example.
IndexSpeed rating
Fup to 50 mph (80 km/h)
Gup to 56 mph (90 km/h)
Jup to 62 mph (100 km/h)
Kup to 68 mph (110 km/h)
Lup to 74 mph (120 km/h)
Mup to 80 mph (130 km/h)
Nup to 87 mph (140 km/h)
Pup to 93 mph (150 km/h)
Qup to 100 mph (160 km/h)
Rover 106 mph (170 km/h)
iNot all tires that have the M+S identification
offer the driving characteristics of winter
tires. In addition to the M+S marking, winter
tires also have the isnowflake symbol on
the tire wall. Tires with this marking fulfill the
requirements of the Rubber Manufacturers
Association (RMA) and the Rubber Associa-
tion of Canada (RAC) regarding the tire trac-
tion on snow. They have been especially
developed for driving on snow.
Further information on the reading of tire infor-
mation can be obtained at any qualified special-
ist workshop.
Load index
In addition to the load-bearing index, load rat-
ing :may be imprinted after the letters that
identify speed rating on the sidewall of the tire
(
Ypage 257).
RIf no specification is given: no text (as in the
example above), represents a standard load
(SL) tire
RXL or Extra Load: represents a reinforced tire
RLight Load: represents a light load tire
RC, D, E: represents a load range that depends
on the maximum load that the tire can carry at
a certain pressure
iTire data is vehicle-specific and may deviate
from the data in the example.
258What you should know about wheels and tires
Wheels and tires
Curb weight
The weight of a vehicle with standard equipment
including the maximum filling capacity of fuel,
oil, and coolant. It also includes the air-condi-
tioning system and optional equipment if these
are installed on the vehicle, but does not include
passengers or luggage.
Maximum tire load
The maximum tire load in kilograms or pounds is
the maximum weight for which a tire is
approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one tire.
Maximum load on one tire
Maximum load on one tire. This is calculated by
dividing the maximum axle load of one axle by
two.
PSI (Pounds per square inch)
Standard unit of measurement for tire pressure.
Aspect ratio
Relationship between tire height and width in
percent.
tire pressure
Pressure inside the tire applying an outward
force to every square inch of the tire's surface.
Tire pressure is specified in pounds per square
inch (psi), in kilopascal (kPa) or in bar. Tire pres-
sure should only be corrected when the tires are
cold.
Cold tire pressure
The tires are cold:
Rif the vehicle has been parked for at least
three hours without direct sunlight on the
tires, and
Rif the vehicle has not been driven further than
1 mile (1.6 km)
Tire tread
The part of the tire that comes into contact with the road.
Tire bead
The tire bead ensures that the tire sits securely
on t
he wheel. There are several steel wires in the
bead to prevent the tire from coming loose from
the wheel rim.
Sidewall
The part of the tire between the tread and the
tire bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 2.3 kg (5 lbs). These
optional extras, such as high-performance
brakes, a roof rack or a high-performance bat-
tery, are not included in the curb weight and the
weight of the accessories.
TIN (Tire Identification Number)
A unique identification number which can be
used by a tire manufacturer to identify tires, for
example for a product recall, and thus identify
the purchasers. The TIN is composed of the
manufacturer identification code, tire size, tire
model code and manufacturing date.
Load bearing index
The load bearing index (also load index) is a code
that contains the maximum load bearing capa-
city of a tire.
Traction
Traction is the result of friction between the tires
and the road surface.
TWR (permissible trailer drawbar load)
The TWR is the maximum permissible weight
that may act on the ball coupling of the trailer
tow hitch.
Wear indicator
Narrow bars (tread wear bars) that are distrib-
uted over the tire tread. If the tir e tread is level
with the bars, the wear limit of áin (1.6 mm)
has been reached.
Distribution of the vehicle occupants
The distribution of vehicle occupants over des-
ignated seat positions in a vehicle.
Maximum permissible payload weight
Nominal load and goods/luggage load plus
68 kg (150lbs) multiplied by the number of
seats in the vehicle.
What you should know about wheels and tires261
Wheels and tires
Z