Index....................................................... 4
Introduction......................................... 23
Operating Instructions .......................... .23
Service and vehicle operation ................ 23
Proper use ............................................. 25
Protection of the environment ............... 25
Operating safety and vehicle approval
............................................................... 26
Genuine Mercedes-Benz parts ............... 29
QR code for rescue card ........................ 30
Data stored in the vehicle ...................... 30
At a glance ........................................... 32
Cockpit .................................................. 32
Instrument cluster ................................. 33
Steering wheel buttons .......................... 36
Center console ...................................... 36
Overhead control panel ......................... 37
Door control panel ................................. 38
Further control panels ........................... 38
Safety ................................................... 40
Useful information ................................. 40
Occupant safety .................................... 40
Children in the vehicle ........................... 47
Pets in the vehicle ................................. 52
Driving safety systems ........................... 53
Emergency exit ...................................... 56
Theft deterrent locking system .............. 57
Opening and closing ...........................59
Useful information ................................. 59
Key ........................................................ 59
Central locking ...................................... 63
Driver's door and front passenger
door ....................................................... 64
Sliding door ........................................... 65
Electrical step ........................................ 66
Rear doors ............................................. 67
Partition sliding door ............................. 69
Side windows ......................................... 70
Seats, steering wheel and mirrors ....72
Useful information ................................. 72
Seats ..................................................... 72
Steering wheel ....................................... 77
Mirrors ................................................... 78
Lights and windshield wipers ............80
Useful information ................................. 80
Exterior lighting ..................................... 80
Interior lighting ...................................... 85
Changing bulbs ...................................... 87
Windshield wipers .................................. 94
Climate control .................................... 97
Useful information ................................. 97
Overview of climate control systems ..... 97
Operating the climate control system .. 100
Adjusting the air vents ......................... 104
Operating the auxiliary heating sys-
tem ...................................................... 105
Operating the cargo compartment air
vents .................................................... 115
Driving and parking ..........................116
Useful information ............................... 116
Breaking-in notes ................................. 116
Driving ................................................. 116
Automatic transmission ....................... 121
Refueling ............................................. 124
Parking ................................................ 127
Driving tips .......................................... 130
Driving systems ................................... 137
Working mode ..................................... 151
Towing a trailer .................................... 152
On-board computer and displays ....158
Useful information ............................... 158
Important safety notes ........................ 158
Instrument cluster ............................... 158
On-board computer (vehicles without
steering wheel buttons) ....................... 160
On-board computer (vehicles with
steering wheel buttons) ....................... 161
Display messages ................................ 173
2Contents
Emergency running mode .............. 124
Important safety notes .................. 121
Kickdown ....................................... 123
Maneuvering .................................. 123
Overview ........................................ 121
Problem (malfunction) ................... 124
Releasing the parking lock man-
ually ............................................... 124
Selector lever ................................ 121
Selector lever positions ................. 122
Shift ranges ................................... 123
Starting the engine ........................ 118
Touchshift ...................................... 122
Trailer towing ................................. 123
Transmission oil change ................ 279
Automatic transmission emer-
gency mode ....................................... 124
AUX port ............................................. 207
Auxiliary heater
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 110
Adjusting ....................................... 170
Conditions for switching on ........... 107
Heating time .................................. 106
Important safety notes .................. 105
Operating with the button (control
panel) ............................................ 107
Operation with the remote con-
trol ................................................. 108
Operation with the timer ................ 112
Selecting a switch-on time ............. 107
Setting the switch-on time ............. 108
see Auxiliary heating
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary warm-air heater
Problem (malfunction) ................... 115
Axle load, permissible (trailer tow-
ing) ...................................................... 283
B
Backup lamps
Replacing bulbs ............................... 90 Backup lamps (Chassis Cab)
Replacing bulbs ............................... 91
BAS (Brake Assist System)
Display message ............................ 179
Function/notes ................................ 54
Indicator lamp ................................ 191
Basic settings
see Settings
Battery
Isolating switch .............................. 116
Replacing (SmartKey) ...................... 61
Battery (SmartKey)
Checking .......................................... 61
Important safety notes .................... 61
Replacing ......................................... 61
Battery (vehicle)
Care ............................................... 228
Charge indicator lamp ................... 194
Charging ........................................ 228
Disconnecting and connecting ....... 225
Disconnecting and connecting
(engine compartment) ................... 227
Display message ............................ 189
Important safety notes .................. 223
Installing/removing (engine com-
partment) ....................................... 228
Jump starting ................................. 238
Location ......................................... 224
Removing and installing ................. 226
Removing and installing the floor
covering ......................................... 224
Before driving off
Important safety notes .................. 118
Belt
see Seat belts
Belt warning ......................................... 44
Bleeding the fuel system .................. 120
Blind Spot Assist
Activating/deactivating ......... 143, 170
Notes/function .............................. 141
Trailer towing ................................. 143
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Index5
Central lockingAutomatic locking ............................ 64
Important safety notes .................... 63
Locking/unlocking (buttons) ........... 63
Locking/unlocking (SmartKey) ........ 59
Locking/unlocking manually ............ 63
Central locking system
see Central locking
Change of address .............................. 24
Change of ownership .......................... 24
Changing bulbs
Additional indicators (roof) .............. 92
Additional turn signals ..................... 89
Backup lamp (Chassis Cab) ............. 91
Backup lamps .................................. 90
Bi-Xenon bulbs ................................. 87
Brake lamps ..................................... 90
Brake lamps (Chassis Cab) .............. 91
Cornering lamps .............................. 88
Courtesy lights ................................. 92
Daytime running lamps (halogen
headlamps) ...................................... 88
Display message ............................ 182
Front interior light ............................ 93
High-beam headlamps ..................... 88
Interior light ..................................... 93
Interior lighting ................................ 93
License plate lamp ........................... 91
License plate lamp (Chassis Cab) .... 91
Low-beam headlamps ...................... 88
Overview of lamp types (front
bulbs) ............................................... 87
Overview of lamp types (rear
bulbs, Cargo Van/Passenger
Van) ................................................. 90
Overview of lamp types (rear
bulbs, Chassis Cab) ......................... 91
Parking lamps .................................. 88
Perimeter lamp .......................... 91, 92
Rear fog lamp .................................. 90
Rear fog lamp (Chassis Cab) ............ 91
Rear interior light ............................. 93
Standing lamps (rear, Chassis
Cab) ................................................. 91
Standing lamps (rear) ...................... 90
Tail lamps ........................................ 90
T
ail lamps (Chassis Cab) .................. 91
Turn signals (front) ........................... 89 Turn signals (rear, Chassis Cab) ....... 91
Turn signals (rear) ............................ 90
Warning and indicator lamps ......... 198
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 136
Child
Restraint system .............................. 49
Child seat
Forward-facing restraint system ...... 51
LATCH-type (ISOFIX) child seat
anchors ............................................ 50
On the front-passenger seat ............ 51
Rearward-facing restraint system .... 51
Top Tether ....................................... 50
Child-proof locks
Important safety notes .................... 52
Rear door ......................................... 52
Children
Special seat belt retractor ............... 48
Children in the vehicle
Important safety notes .................... 47
Chock ................................................. 129
Cigarette lighter ................................ 205
Cleaning
Mirror turn signal ........................... 232
Trailer tow hitch ............................. 233
Cleaning
see Care
Climate control
Air conditioning in the rear com-
partment ........................................ 100
Air-conditioning system ................... 98
Auxiliary heating ............................ 105
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 221
Cooling with air dehumidification .. 101
Defrosting the windows ................. 102
Heating ............................................ 97
Heating in the rear compartment ..... 99
Important safety notes .................... 97
Operating the cargo compartment
air vents ......................................... 115
Overview of systems ........................ 97
Index7
Fuel tanksee Fuel tank
Fuel tank content
Reserve, display message .............. 185
Fuses .................................................. 242
G
Gasoline
Reserve fuel warning lamp ............ .196
General driving tips
Driving short distances .................. 131
Genuine parts ...................................... 29
Glove box ...........................................2 00
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 260
H
Handbrake
see Parking brake
Handbrake
see Parking brake
Hazard warning lamps ........................ 83
Head restraints
Adjusting ......................................... 76
Adjusting (rear) ................................ 76
Headlamps
Adding fluid to cleaning system ..... 220
Cleaning system (function) .............. 83
Fogging up ....................................... 84
see Automatic headlamp mode
Headliner (cleaning instructions) .... 234
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 84
Replacing bulbs ............................... 88
Switching on/off .............................. 82
Highbeam Assist
Function/notes ................................ 84
Switching Highbeam Assist
on/off ............................................ 168
Hood
Closing ...........................................2 15
Display message ............................ 189
Important safety notes .................. 214
Indicator lamp ................................ 198 Opening ......................................... 214
Hot-water auxiliary heater
Problem (malfunction) ................... 111
Hydroplaning ..................................... 134
I
Ignition lock
see Key positions
Ignition lock
see SmartKey positions (ignition lock)
Immobilizer .......................................... 57
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 29
Installing a wheel
Installing the adapter (spare
wheel) ............................................ 265
Instrument cluster
Fuel gage ....................................... 159
Important safety notes .................. 158
Instrument cluster lighting ............. 159
Outside temperature display .......... 159
Overview .......................................... 33
Speedometer ................................. 159
Tachometer ................................... 159
Warning and indicator lamps ........... 34
Instrument cluster lighting .............. 159
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 85
Front ................................................ 85
Motion detectors ............................. 86
Notes on replacing bulbs ................. 93
Overview .......................................... 85
Replacing bulbs ............................... 93
Switching the rear compartment
lighting on centrally ......................... 85
Interior motion sensor
Arming ............................................. 58
Deactivating ..................................... 58
Function ........................................... 58
Switching off .................................... 58
12Index
R
Radiator cover..................................... 29
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 164
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 27
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 170
Windshield wiper .............................. 94
Range (vehicles with steering
wheel buttons) .................................. 171
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 75
Stowage compartment (crewcab) .. 203
Rear compartment
Activating/deactivating climate
control ........................................... 100
Setting the air vents ...................... 105
Rear door
Child-proof locks .............................. 52
Important safety notes .................... 67
Opening/closing .............................. 67
Opening/closing from inside ........... 69
Rear fog lamp
Replacing bulbs ............................... 90
Switching on/off .............................. 81
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 91
Rear interior light
Replacing bulbs ............................... 93
Rear lamps
see Lights
Rear rack
Notes ............................................. 212
Rear view camera
Cleaning instructions ..................... 232
Important safety notes .................. 151
Switching on .................................. 151
Rear window defroster
Problem (malfunction) ................... 103
Switching on/off ........................... 103 Rear window wiper
............................. 95
Switching on/off .............................. 95
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 78
Refilling
DEF filler neck ............................... 126
Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 126
Refilling procedure (Diesel
Exhaust Flu id – DEF) ...................... 126
Re
frigerant ......................................... 281
Refueling
Fuel filler flap ................................. 125
Fuel gauge ..................................... 159
Important safety notes (fuel) ......... 124
Refueling procedure (fuel) ............. 125
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........ 124
Remote control
Changing the operating duration
(auxiliary heating) .......................... 109
Replacing the battery (auxiliary
heating ) ........................................ 110
Switching on/off (auxiliary heat-
ing) ................................................ 109
Synchronizing (auxiliary heating) ... 109
Replacing bulbs
Important safety notes .................... 87
Replacing the battery (auxiliary
heating remote control) .................... 110
Replacing the fuel filter .................... 198
Reporting safety defects .................... 28
Rescue card ......................................... 30
Restraint system
Introduction ..................................... 40
Warning lamp (function) .......... 40, 194
Reverse warning feature .................. 119
Roadside Assistance (breakdown) .... 24
Roof carrier
Maximum payload .......................... 282
Notes ............................................. 212
16Index
Cargo tie-down rings ...................... 282
Loading rails .................................. 282
Roof carrier .................................... 282
Tires/wheels........................ .252, 268
Trailer tow hitch .............................2 82
Vehicle data ................................... 281
Telephone .................................. 206, 207
Telephone (on-board computer)
Accepting an incoming call ............ 172
Display messages .......................... 189
Numbers from the phone book ...... 172
Operating ....................................... 172
Redialing ........................................ 173
Rejecting or ending a call .............. 172
Temperature
Outside temperature ......................1 59
Setting (climate control) ................ 101
Setting the unit (vehicles with
steering wheel buttons) ................. 166
Theft deterrent systems
Immobilizer ...................................... 57
Tow-away alarm ............................... 57
Tightening torques for wheel nuts/
wheel bolts ........................................ 267
Time
Setting the time (vehicles with
steering wheel buttons) ................. 168
Setting the time (vehicles without
steering wheel buttons) ................. 161
Timer
Activating ....................................... 113
Auxiliary heating ............................ 112
Important safety notes .................. 112
Overview ........................................ 113
Setting the heating level (auxiliary
heating) ......................................... 114
Setting the preselection time
(auxiliary heating) .......................... 114
Setting weekday, time and oper-
ating duration (auxiliary heating) ... 113
Switching immediate heating
mode on/off (auxiliary heating) ..... 114
Tire pressure
Calling up (on-board computer) ..... 249
C
hecking manually ........................ 249
Display messages (vehicles with
steering wheel buttons) ................. 188 Display messages (vehicles with-
out steering wheel buttons) ........... 174
Maximum ....................................... 249
Notes ............................................. 248
Recommended ............................... 246
Setting the unit (vehicles with
steering wheel buttons) ................. 167
Tire label ........................................ 247
Tire pressure loss warning system .. 251
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 251
Display message ............................ 188
Function/notes .............................2 49
Indicator lamp ................................ 197
Restarting ...................................... 251
Warning lamp ................................. 251
Tire pressure table ............................ 252
Tires
Aspect ratio (definition) ................. 261
Average weight of the vehicle
occupants (definition) .................... 260
Bar (definition) ............................... 260
Changing a wheel .......................... 262
Characteristics .............................. 259
Checking ........................................ 244
Curb weight (definition) ................. 261
Definition of terms ......................... 259
Direction of rotation ...................... 262
Distribution of the vehicle occu-
pants (definition) ............................ 261
DOT (Department of Transporta-
tion) (definition) ............................. 260
DOT, Tire Identification Number
(TIN) ............................................... 259
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 260
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 260
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 260
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 260
Important safety notes .................. 243
Increased vehicle weight due to
optional equipment (definition) ...... 260
Kilopascal (kPa) (definition) ........... 260
Labeling (overview) ........................ 257
Index19
Cockpit
FunctionPage
:Door control panel38
;Light switch80
=Combination switch
• turn signals82
• high-beam headlamps82
• windshield wipers94
• rear window wiper95
?Cruise control lever137
ASteering wheel without or
with buttons36
BInstrument cluster33
CStowage compartment
• 3.5 mm audio jack207
• USB port207
DTimer for the auxiliary warm-
air heater (auxiliary heating)112
E• Stowage compartment
with interior light85
• Overhead control panel37
FRear-view mirror78
FunctionPage
GPARKTRONIC warning dis-
play148
HOpens/closes the right-hand
side window70
IStowage compartment (jack
and vehicle tool kit)236
JGlove box200
KCenter console36
LSelector lever (automatic
transmission)121
MIgnition lock117
NFurther control panels38
OSteering wheel buttons36
PEngages/releases the park-
ing brake133
QHorn
ROpens the hood214
SSteering wheel buttons36
32Cockpit
At a glance
Door controlpanel
FunctionPage
:Adjust sth eexterio rmirrors78
;Selects an exterio rmirro r78
=Opens/closes th eleft-han d
sid ewindow70
?Opens/closes th eright-hand
sid ewindow70
Further contro lpanels
Contro lpanel between th eligh t
switch an dth esteering wheel
FunctionPage
ySwitches th eauxiliar yheat -
in g on/off10 7
±Switches th eheater booster
function on/off11 0
E
FSets th eworking speed15 1
ESwitches th eworking speed
governor (ADR) on/off15 1
´
·Ventilates th ecargo com-
partmen t115
38Further control panels
At a glance