Central lockingAutomatic locking ............................ 64
Important safety notes .................... 63
Locking/unlocking (buttons) ........... 63
Locking/unlocking (SmartKey) ........ 59
Locking/unlocking manually ............ 63
Central locking system
see Central locking
Change of address .............................. 24
Change of ownership .......................... 24
Changing bulbs
Additional indicators (roof) .............. 92
Additional turn signals ..................... 89
Backup lamp (Chassis Cab) ............. 91
Backup lamps .................................. 90
Bi-Xenon bulbs ................................. 87
Brake lamps ..................................... 90
Brake lamps (Chassis Cab) .............. 91
Cornering lamps .............................. 88
Courtesy lights ................................. 92
Daytime running lamps (halogen
headlamps) ...................................... 88
Display message ............................ 182
Front interior light ............................ 93
High-beam headlamps ..................... 88
Interior light ..................................... 93
Interior lighting ................................ 93
License plate lamp ........................... 91
License plate lamp (Chassis Cab) .... 91
Low-beam headlamps ...................... 88
Overview of lamp types (front
bulbs) ............................................... 87
Overview of lamp types (rear
bulbs, Cargo Van/Passenger
Van) ................................................. 90
Overview of lamp types (rear
bulbs, Chassis Cab) ......................... 91
Parking lamps .................................. 88
Perimeter lamp .......................... 91, 92
Rear fog lamp .................................. 90
Rear fog lamp (Chassis Cab) ............ 91
Rear interior light ............................. 93
Standing lamps (rear, Chassis
Cab) ................................................. 91
Standing lamps (rear) ...................... 90
Tail lamps ........................................ 90
T
ail lamps (Chassis Cab) .................. 91
Turn signals (front) ........................... 89 Turn signals (rear, Chassis Cab) ....... 91
Turn signals (rear) ............................ 90
Warning and indicator lamps ......... 198
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 136
Child
Restraint system .............................. 49
Child seat
Forward-facing restraint system ...... 51
LATCH-type (ISOFIX) child seat
anchors ............................................ 50
On the front-passenger seat ............ 51
Rearward-facing restraint system .... 51
Top Tether ....................................... 50
Child-proof locks
Important safety notes .................... 52
Rear door ......................................... 52
Children
Special seat belt retractor ............... 48
Children in the vehicle
Important safety notes .................... 47
Chock ................................................. 129
Cigarette lighter ................................ 205
Cleaning
Mirror turn signal ........................... 232
Trailer tow hitch ............................. 233
Cleaning
see Care
Climate control
Air conditioning in the rear com-
partment ........................................ 100
Air-conditioning system ................... 98
Auxiliary heating ............................ 105
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 221
Cooling with air dehumidification .. 101
Defrosting the windows ................. 102
Heating ............................................ 97
Heating in the rear compartment ..... 99
Important safety notes .................... 97
Operating the cargo compartment
air vents ......................................... 115
Overview of systems ........................ 97
Index7
M
M+S tires............................................ 245
Maintenance ...................................... 221
Malfunctions
Message memory (on-board com-
puter) ............................................. 173
Maximum speed
Speed limitation ............................. 131
Menu (vehicles with steering
wheel buttons)
Audio ............................................. 164
Operation ....................................... 163
Settings .........................................1 65
Telephone ...................................... 172
Message
see Display message
Message memory (on-board com-
puter) ..................................................1 73
Mirrors
Exterior mirrors ................................ 78
Rear-view mirror .............................. 78
Mobile navigation devices ................ 207
Mobile phone ..................................... 207
Important safety notes .................. 206
Pre-installation ............................... 206
Type approval/frequency .............. 271
Mobile phone
see Mobile phone
Mounting wheels
Lowering the vehicle ......................2 67
Mounting a new wheel ................... 266
Preparing the vehicle ..................... 263
Raising the vehicle ......................... 263
Removing a wheel .......................... 265
Removing and mounting the spare wheel ............................................. 269
Securing the vehicle against roll-
ing away ........................................ 263
N
Navigation
Fittings for PND mobile navigation
devices .......................................... 207
Notes on breaking-in a new vehi-
cle ....................................................... 116
O
Occupant safety
Air bags ...........................................4 4
Belt warning ..................................... 44
Children in the vehicle ..................... 47
Important safety notes ....................4 0
Introduction to the restraint sys-
tem .................................................. 40
Pets in the vehicle ........................... 52
Restraint system warning lamp ........ 40
Seat belt .......................................... 41
Odometer
Display (vehicles with steering
wheel buttons) ............................... 164
Display (vehicles without steering
wheel buttons) ............................... 160
Off-road driving
Checklist after driving off-road ...... 136
Important safety notes .................. 135
Rules for driving off-road ............... 136
Oil
see Engine oil
On-board computer
Checking the oil level .....................2 16
Display message ............................ 173
Lighting submenu .......................... 168
On-board computer (vehicles with
steering wheel buttons)
Audio menu ................................... 164
Display message ............................ 161
Menu overview .............................. 163
Operating ....................................... 161
Operation menu .............................1 63
Settings menu ............................... 165
Standard display ............................ 164
Telephone menu ............................ 172
Trip computer menu ......................1 71
On-board computer (vehicles with-
out steering wheel buttons)
Display message ............................ 173
General notes ................................ 160
Setting the clock ............................ 161
Standard display ............................ 160
Operating Instructions
Before the first journey .................... 23
Limited Warranty .............................2 3
14Index
R
Radiator cover..................................... 29
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 164
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 27
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 170
Windshield wiper .............................. 94
Range (vehicles with steering
wheel buttons) .................................. 171
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 75
Stowage compartment (crewcab) .. 203
Rear compartment
Activating/deactivating climate
control ........................................... 100
Setting the air vents ...................... 105
Rear door
Child-proof locks .............................. 52
Important safety notes .................... 67
Opening/closing .............................. 67
Opening/closing from inside ........... 69
Rear fog lamp
Replacing bulbs ............................... 90
Switching on/off .............................. 81
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 91
Rear interior light
Replacing bulbs ............................... 93
Rear lamps
see Lights
Rear rack
Notes ............................................. 212
Rear view camera
Cleaning instructions ..................... 232
Important safety notes .................. 151
Switching on .................................. 151
Rear window defroster
Problem (malfunction) ................... 103
Switching on/off ........................... 103 Rear window wiper
............................. 95
Switching on/off .............................. 95
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 78
Refilling
DEF filler neck ............................... 126
Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 126
Refilling procedure (Diesel
Exhaust Flu id – DEF) ...................... 126
Re
frigerant ......................................... 281
Refueling
Fuel filler flap ................................. 125
Fuel gauge ..................................... 159
Important safety notes (fuel) ......... 124
Refueling procedure (fuel) ............. 125
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........ 124
Remote control
Changing the operating duration
(auxiliary heating) .......................... 109
Replacing the battery (auxiliary
heating ) ........................................ 110
Switching on/off (auxiliary heat-
ing) ................................................ 109
Synchronizing (auxiliary heating) ... 109
Replacing bulbs
Important safety notes .................... 87
Replacing the battery (auxiliary
heating remote control) .................... 110
Replacing the fuel filter .................... 198
Reporting safety defects .................... 28
Rescue card ......................................... 30
Restraint system
Introduction ..................................... 40
Warning lamp (function) .......... 40, 194
Reverse warning feature .................. 119
Roadside Assistance (breakdown) .... 24
Roof carrier
Maximum payload .......................... 282
Notes ............................................. 212
16Index
Roof load (roof carrier)..................... 282
S
Safety
Children in the vehicle ..................... 47
Operating safety .............................. 26
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 43
Cleaning ......................................... 234
Correct usage .................................. 42
Display message ............................ 181
Fastening ......................................... 43
Important safety guidelines ............. 41
Introduction ..................................... 41
Releasing ......................................... 43
Warning lamp ................................. 198
Warning lamp (function) ................... 44
Seat heating ......................................... 77
Seats
Adjusting lumbar support ................ 73
Adjusting the front-passenger
seat .................................................. 73
Adjusting the head restraint ............ 76
Armrest ............................................ 76
Cleaning the cover ......................... 234
Correct driver's seat position ........... 72
Folding seat ..................................... 74
Important safety notes .................... 72
Rear bench seat ............................... 75
Seat heating .................................... 77
Setting the driver's seat ................... 73
Swivel seat ....................................... 73
Twin front-passenger seat ................ 74
Securing loads
Important safety notes .................. 210
Selector lever
Cleaning ......................................... 234
Sensors (cleaning instructions) ....... 232
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 222
Exceeding a service due date ........ 222
Notes ............................................. 222 Service due date (automatic dis-
play) ............................................... 222
Service products
Brake fluid ..................................... 279
Coolant (engine) ............................ 280
Diesel Exhaust Fluid (DEF) ............. 275
Engine oil ....................................... 277
Fuel ................................................ 273
Important safety notes .................. 273
Power steering fluid ....................... 279
Refrigerant ..................................... 281
Transmissio
n oil ............................. 279
Washer fluid ................................... 281
Setting the air distribution ............... 101
Setting the airflow ............................ 101
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 168
Vehicles without steering wheel
buttons .......................................... 161
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 165
Resetting submenus (vehicles
with steering wheel buttons) ......... 165
Short journeys (diesel particle fil-
ter) ...................................................... 131
Side impact air bag ............................. 45
Side windows
Cleaning ......................................... 231
Hinged side windows ....................... 70
Important safety information ........... 70
Opening/closing .............................. 70
Overview .......................................... 70
Problem (malfunction) ..................... 71
Resetting ......................................... 71
Sliding door
Cleaning ......................................... 233
Closing assist ................................... 66
Important safety notes .................... 65
Opening/closing .............................. 65
Opening/closing from the inside ..... 65
Opening/closing from the out-
side .................................................. 65
SmartKey
Changing the battery ....................... 61
Changing the locking system set-
tings ............................................... 170
Index17
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Occupant safety
Restraint system introduction
The restraint system can reduce the risk of vehi-cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 42)
Rhave the seat and head restraint adjusted
properly (Ypage 72)
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 72).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 44).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags are not deployed. When an accident occurs, only
the air bags that increase protection in that par-
ticular accident situation are deployed. How- ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 46).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (
Ypage 47).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Sprinter
dealer for details. USA only: contact our Cus-
tomer Assistance Center at 1‑ 877‑762‑ 8267 for
details.
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp on the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
40Occupant safety
Safety
A malfunction has occurred if the6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds
Rgoes out but then lights up again while the
engine is running, for example
GWARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. This poses an increased
risk of injury or even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
Seat belts
Introduction
Seat belts are the most effective means of
restricting the movement of vehicle occupants
in the event of an accident or the vehicle rolling
over. This reduces the risk of vehicle occupants coming into contact with parts of the vehicle
interior or being ejected from the vehicle. Fur-
thermore, the seat belt helps to keep the vehicle
occupant in the best position in relation to the
air bag.
The seat belt system comprises:
RSeat belts
REmergency Tensioning Devices for the front
seat belts
The seat belt system also includes a belt force
limiter for the relevant seat if the vehicle is
equipped with a front air bag.
On vehicles with a front-passenger bench
seat, only the seat belt of the outer front-
passenger seat has a belt force limiter.
The seat belt system does not include an Emer- gency Tensioning Device and a belt force limiter
if the vehicle does not have a driver's air bag.
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be extrac-
ted any further. The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not pull the
vehicle
occup
ant back in the direction of the
backrest.
The Emergency Tensioning Device does not cor-
rect an incorrect seat position or the routing of
an incorrectly fastened seat belt.
When triggered, a belt force limiter helps to
reduce the force exerted by the seat belt on the
vehicle occupant.
The belt force limiters are synchronized with the
front air bags which absorb part of the deceler-
ation force. This can reduce the force exerted on
the vehicle occupants during an accident.
The Emergency Tensioning Device of the front-
passenger seat is triggered independently of the
lock status of the seat belt.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is not worn correctly, it cannot
perform its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury
or even fatal injury.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit-
ting properly.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
Occupant safety41
Safety
Z
poses an increased risk of injury or even fatalinjury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
Persons less than 5 ft (1.50 m) tall cannot
wear the seat belt correctly without an addi-
tional and suitable restraint system. If the
seat belt is not worn correctly, it cannot per-
form its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) tall in suitable additional restraint
systems.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
Ralways observe the instructions and safety
notes on "Children in the vehicle"
(
Ypage 47) in addition to the child restraint
system manufacturer's installation and oper-
ating instructions
GWARNING
The seat belts may not perform their intended protective function if:
Rthey are damaged, modified, extremely
dirty, bleached or dyed
Rthe seat belt buckle is damaged or
extremely dirty
Rthe Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied.
Seat belts may be damaged in an accident,
although the damage may not be visible, e.g.
due to splinters of glass. Modified or damagedseat belts may tear or fail, e.g. in an accident.
Modified Emergency Tensioning Devices
could accidentally trigger or fail to deploy
when necessary. This poses an increased risk of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages and inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked
immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved for
your vehicle by the sales organization named on
the inside cover.
Proper use of the seat belts
Observe the safety notes on the seat belt
(Ypage 41).
All vehicle occupants must be wearing the seat
belt correctly before beginning the journey. Also
make sure that all vehicle occupants are always
wearing the seat belt correctly while the vehicle
is in motion.
When fastening the seat belt, always make sure
that:
Rthe seat belt buckle tongue is inserted only
into the belt buckle belonging to that seat
Rthe seat belt is pulled tight across your body
Avoid wearing bulky clothing, e.g. a winter
coat.
Rthe seat belt is not twisted
Only then can the forces which occur be dis-
tributed over the area of the belt.
Rthe shoulder section of the belt is routed
across the center of your shoulder
The shoulder section of the seat belt should
not touch your neck or be routed under your
arm or behind your back. Where possible,
adjust the seat belt to the appropriate height.
Rthe lap belt is taut and passes across your lap as low down as possible
The lap belt must always be routed across
your hip joints and not across your abdomen.
This applies particularly to pregnant women.
42Occupant safety
Safety
If necessary, push the lap belt down to your
hip joint and pull it tight using the shoulder
section of the belt.
Rthe seat belt is not routed across sharp, poin-
ted or fragile objects
If you have such items located on or in your
clothing, e.g. pens, keys or eyeglasses, store
these in a suitable place.
Ronly one person is using a seat belt
Infants and children must never travel sitting
on the lap of a vehicle occupant. In the event
of an accident, they could be crushed
between the vehicle occupant and seat belt.
Robjects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants
Also ensure that there are never objects
between a person and the seat, e.g. cushions.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe the
"Loading guidelines" for securing objects, lug-
gage or loads (
Ypage 208).
Fastening and adjusting seat belts
Observe the safety notes on the seat belt
(Ypage 41) and the notes on correct use of seat
belts (Ypage 42).
Basic illustration
XAdjust the seat (Ypage 72).
The seat backrest must be in an almost
upright position.
XPull the seat belt smoothly from belt outlet =
and engage belt tongue ;into belt
buckle :.
XIf necessary, pull up on the shoulder section
of the seat belt to tighten the belt across your
body.
The shoulder section of the seat belt must
always be routed across the center of the shoul-
der. Adjust the belt outlet if necessary.
XTo raise: slide belt outlet =up.
The belt outlet will engage in various posi-
tions.
XTo lower: hold belt outlet release ?and slide
belt outlet =down.
XLet go of belt outlet release ?in the desired
position and make sure that the belt outlet
engages.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found under
"Special seat belt retractor" (
Ypage 48).
Releasing seat belts
!Make sure that the seat belt is fully rolled up.
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism.
This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfill their protective function
and must be replaced. Visit a qualified spe-
cialist workshop.
XPress the release button in the belt buckle,
hold the belt tongue firmly and guide the belt
back.
Occupant safety43
Safety
Z