Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Before cleaning the windshield
XTurn the key to position
0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved for Sprinter
vehicles.
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 230). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
Care231
Maintenance and care
Z
XSwitch off the audio equipment and let the
display cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use a mild detergent or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved for
Sprinter vehicles.
Cleaning the seat covers
!Do not use microfiber cloths to clean artifi-
cial leather covers. If used often, a microfiber
cloth can damage the cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
Remove any stains or dirt immediately. This will
avoid residue or damage.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner
XUse a soft brush or dry shampoo to remove
heavy soiling.
234Care
Maintenance and care
flated tire causes the tire to overheat and canlead to tire failure. Underinflation also
reduces fuel efficiency and tire tread life, and
may affect the vehicle's handling and stop-
ping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driv-
er's responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate if the
system is not operating properly. The TPMS
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the warning lamp will
flash for approximately a minute and then
remain continuously illuminated. This
sequence will be repeated every time the vehi-
cle is started as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunc-
tions may occur for a variety of reasons,
including the mounting of incompatible
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from func-
tioning properly. Always check the TPMS mal-
function telltale after replacing one or more
tires or wheels on your vehicle to ensure that
the replacement or alternate tires and wheels
allow the TPMS to continue to function prop-
erly.
Vehicles with a tire pressure monitor are equip-
ped with sensors in the wheels that monitor the
tire pressure of all four tires. The tire pressure
monitor monitors the pressure in all four tires;
you set this pressure when you activate the tire pressure monitor. The tire pressure monitor
warns you when the pressure drops in one or
more of the ti
res. The tire pressure monitor only
functions if the corresponding sensors are
installed on all wheels. You should always adjust the tire pressure
according to the vehicle load. Restart the tire
pressure monitor if you change the tire pres-
sure.
The tire pressure monitor does not warn you if a
tire pressure is incorrect. Observe the notes on the recommended tire pressure (
Ypage 246).
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. following pen- etration by a foreign object. In this event, brake
the vehicle until it comes to a standstill. Do not
carry out any sudden steering maneuvers.
The tire pressure monitor has a yellow h
warning lamp in the instrument cluster for indi-
cating pressure loss/malfunctions (USA) or
pressure loss (Canada). Depending on how the
warning lamp flashes or lights up, an underin-
flated tire or a malfunction in the tire pressure
monitor is displayed:
Rif the h warning lamp is lit continuously,
the tire pressure on one or more tires is sig-
nificantly too low. The tire pressure monitor is
not malfunctioning.
RUSA only: if the hwarning lamp flashes for
60 seconds and then remains lit constantly,
the tire pressure monitor is malfunctioning.
Only vehicles with steering wheel buttons: the
on-board computer displays information on tire
pressure. After a few minutes of driving, the cur-
rent tire pressure of each tire is shown in the on-
board computer.
USA only: if the tire pressure monitor is mal-
functioning, it may be more than 10 minutes
before the malfunction is shown. The htire
pressure warning lamp flashes for 60 seconds
and then remains lit. When the malfunction has been rectified, the htire pressure warning
lamp goes ou
t after a few minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gage. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a pressure gage are higher than those shown by
the on-board computer. In this case, do not
reduce the tire pressures.
If radio transmitting equipment (e.g. wireless
headphones, two-way radios) is operated inside
the vehicle or in the vicinity of the vehicle, this
can interfere with the operation of the tire pres-
sure monitor.
250Tire pressure
Wheels and tires
Checking the tire pressure electroni-
cally (vehicles with steering wheel but-
tons)
Tire pressuredisplay
Using the steering wheel buttons
XTurn the key to position 2in the ignition lock.
XPress the VorU button repeatedly
until the standard display is shown
(
Ypage 164).
XPress the 9or: button repeatedly
until the current pressure of the individual
tires is shown in the display.
If the vehicle is parked for longer than
20 minutes or you then drive at less than 18 mph
(30 km/h), the Tire pres. displayed
after driving for several minutesmes-
sage appears.
iThe tire pressure value shown in the display
may differ from those measured at a gas sta-
tion using a pressure gage. The on-board
computer will generally give you a more exact
value.
Tire pressure loss warning system
Vehicles with steering wheel buttons
If the tire pressure monitor detects a pressure
loss in one or more tires, the on-board computer
displays the yellow Tire
pres.Adjustpres.warning message. The htire pressure loss
warning lamp in the instrument cluster
(
Ypage 197) flashes for about 60 seconds and
then remains lit.
The pressure of the affected tire is highlighted in
yellow in the on-board computer (
Ypage 173).
If the tire pressure monitor detects a significant
pressure loss in one or more tires, the on-board
computer displays the red Tire pres.
Warn‐ingTiredefectwarning message. Theh
tire pressure loss warning lamp in the instru-
ment cluster (
Ypage 197) flashes for about 60
seconds and then remains lit. An additional
warning tone sounds. The pressure of the affected tire is highlighted in
yellow in the on-board computer (
Ypage 173).
Restarting the tire pressure monitor
When you restart the tire pressure monitor, the
currently set tire pressures are taken as refer-
ence values for monitoring.
In most cases, the tire pressure monitor detects
the new reference values automatically, e.g.
after you have:
Rchanged the tire pressure
Rchanged wheels or tires
Rinstalled new wheels or tires
However, you can also define reference values
manually as described here.
Before restarting the tire pressure monitor:
XSet the tire pressure to the value recommen- ded on the Tire and Loading Information plac-
ard or the tire pressure table on the B-pillar on
the driver's side (
Ypage 246).
Observe the notes on tire pressure when
doing so (
Ypage 246).
XMake sure that the tire pressure is correct on
all four wheels.
Restarting the tire pressure monitor (vehi-
cles without steering wheel buttons):
XTurn the key to position 2in the ignition lock.
XPress the 4menu button on the instrument
cluster repeatedly until the display shows the
following message:
+CAL- TPMS
XPress the fbutton on the instrument clus-
ter.
The display shows:
OK TPMS
The tire pressure monitor activation process
has begun. The tire pressure measured for the individual wheels are stored as the new ref-
erence values, provided that the tire pressure
monitor considers them to be plausible.
If you wish to cancel the restart:
XPress the gbutton or the 4menu button on
the instrument cluster.
The activation process is canceled automati-
cally if 30 seconds elapse without input.
Tire pressure251
Wheels and tires
Z
Trailer load/noseweight
The trailer load/noseweight affects the gross
weight of the vehicle. If a trailer is attached, the
trailer load/noseweight is included in the load
along with occupants and luggage. The trailer
load/noseweight is usually approximately 10%
of the gross weight of the trailer and its load.
What you should know about wheels
and tires
Tire labeling
Overview
:DOT, Tire Identification Number
(Ypage 259)
;Maximum tire load (Ypage 259)
=Maximum tire pressure (Ypage 249)
?Manufacturer
ATire material (Ypage 259)
BTire size designation, load-bearing capacity
and speed index (Ypage 257)
CTire name
The markings described above are on the tire in addition to the tire name (sales designation) and
the manufacturer's name.
iTire data is vehicle-specific and may deviate
from the data in the example.
Tire size designation, load bearing index
and speed index
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
:Design standard
;Tire width
=Nominal aspect ratio in %
?Tire code
ARim diameter
BLoad bearing index
CSpeed index
General: depending on the manufacturer's
standards, the size imprinted in the tire wall may
not contain any letters or may contain one let-
ter :that precedes the size description
If "LT" precedes the size description (as shown
above): these are light truck tires according to
U.S. manufacturing standards.
If "C" precedes the size description: these are
commercial motor vehicle tires according to
European manufacturing standards.
Tire width: tire width;shows the nominal tire
width in millimeters.
Aspect ratio: aspect ratio=is the size ratio
between the tire height and tire width and is
shown in percent. The aspect ratio is calculated
by dividing the tire width by the tire height.
What you should know about wheels and tires257
Wheels and tires
Z
Mounting a wheel
Vehicle preparation
XStop the vehicle as far away as possible from
traffic and on a level, firm and non-slip sur-
face.
XIf your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
XApply the parking brake.
XTurn the front wheels to the straight-ahead
position.
XMove the selector lever of the automatic
transmission to position P.
XSwitch off the engine.
XPassengers should leave the vehicle. Make
sure that the passengers are not endangered
as they do so.
XMake sure that no one is near the danger area
while the wheel is being changed. Anyone
who is not directly assisting in the wheel
change should, for example, stand behind the
barrier.
XPlace the warning triangle or warning lamp at
a suitable distance.
Observe legal requirements.
XSecure the vehicle to prevent it from rolling
away.
iObserve the safety notes on parking in the
section on "Driving and parking"
(
Ypage 127).
XOn level terrain: place chocks or other suit-
able objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed.
XOn slight inclines: place chocks or other
suitable objects under the wheels on the front and rear axles opposite the wheel to be
changed.
XTake the vehicle tool kit and the jack from the
footwell on the front-passenger side
(
Ypage 236).
XRemove the spare wheel from the spare wheel
bracket (Ypage 269). Observe the safety
notes in the "Spare wheel" section
(
Ypage 268).
XOn wheels with wheel bolts, remove the hub
caps.
XAssemble the lug wrench extension using the
middle rod and the rod with the largest diam-
eter from the three-piece jack pump lever.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing lug wrench :, loosen the wheel bolts/
wheel nuts on the wheel to be changed by
about one full turn. Do not unscrew the wheel bolts/nuts completely.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
GWARNING
On uphill and downhill slopes, the jack could
tip over with the vehicle raised. There is a risk
of injury.
Do not change wheels on uphill or downhill
gradients. Notify a qualified specialist work-
shop.
!Only position the jack on the jacking points
intended for this purpose. You could other-
wise damage the vehicle.
Changing wheels263
Wheels and tires
Z
specialist workshop and have the spare wheel
replaced with a wheel and tire assembly that has
a Super Single tire.
XClean the wheel and wheel hub contact sur-
faces.
XUnscrew the six adapter bolts on the spare
wheel and remove the adapter.
XTighten the adapter with the six adapter bolts
evenly in a crosswise pattern through the
outer holes on the wheel hub.
XTighten the six adapter bolts on the wheel hub
to a tightening torque of177 lb-ft(240 Nm).
XPush the wheel onto the adapter and attach it.
Mounting a new wheel
GWARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event of
damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving.
GWARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always observe the instructions and safety
notes on "Changing a wheel" (
Ypage 262).
Only use wheel bolts or wheel nuts that have
been designed for the wheel and the vehicle. For safety reasons, we recommend that you only
use wheel bolts or wheel nuts which have been
approved for Sprinter vehicles and the respec-
tive wheel.
!For a steel wheel, only use the short wheel
bolts to mount the steel spare wheel. Using
other wheel bolts to mount the steel spare
wheel could damage the brake system.
!On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
:Wheel bolt for alloy wheel
;Wheel bolt for steel wheel
XClean the wheel and wheel hub contact sur-
faces.
XVehicles with Super Single tires: first attach
the adapter for the narrow spare wheel to the
wheel hub (
Ypage 265).
Slide the new wheel onto the wheel hub or
onto the adapter for the spare wheel and push
it on.
Slide the new wheel onto the wheel hub and
push it on.
Wheels with centering by wheel bolts:
XVehicles with alloy wheels: take the short
wheel bolts that secure the steel spare wheel
out of the vehicle tool kit.
XScrew in the wheel bolts and tighten them
lightly.
For wheels with wheel nuts:
XFront wheels with wheel nut covers: press the wheel nut covers onto the wheel nuts.
XScrew in the three wheel nuts over the fixing
discs of the wheel nut cover.
XTurn the wheel so that the wheel bolts are in
the middle of the holes.
XScrew on the rest of the wheel nuts.
XSlightly tighten all the wheel nuts.
266Changing wheels
Wheels and tires
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and pri-
marily cause irritation of the:
Rskin
Rmucous membranes
Reyes
You may experience a burning sensation in your
eyes, nose and throat, as well as coughing and
watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come into direct contact
with your skin; it is hazardous to your health.
Rinse any affected areas off with plenty of clean water. Consult a doctor if necessary.
If DEF heats up, e.g. in direct sunlight, in the DEF
supply reservoir for some time to over 122 ‡
(50 †), ammonia vapor will develop.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the supply
regularly. The engine management recognizes
attempts to operate the vehicle without DEF,
with thinned DEF or with another reducing
agent. After previous warning messages, the
engine management then prevents a further
engine start.
When the number of remaining engine starts is 0
the engine management prevents the vehicle
from being driven at a speed exceeding 5 mph
(8 km/h). The multifunction display shows the
Idle Mode
message.
DEF consumption
DEF consumption depends on operational and
driving conditions and it is not necessary to wait
until the next scheduled service to replenish the
fluid. Fluid should be added regularly to the DEF
supply reservoir during vehicle operation or, at
the latest, after receiving the first warning mes-
sage via the on-board computer.
Low ambient temperatures
DEF freezes at a temperature of approximately
12‡(Ò11 †). The vehicle is equipped with a DEF
preheating system at the factory. Winter oper-
ation is therefore also guaranteed at tempera-
tures under 12 ‡ (Ò11 †).
iIf you add DEF at temperatures below 12 ‡
(Ò11 †) it is possible that the level is not
shown correctly due to the frozen DEF. Drive for at least 20 minutes (heating phase in
the tank activated) and then stop the vehicle
for at least 30 seconds. The level is then
shown correctly.
Additives
!Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise, the
exhaust gas aftertreatment may be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New Vehi-
cle Limited Warranty.
Storage
!Containers made of aluminum, copper, cop-
per alloys as well as unalloyed or galvanized
steel are not suitable for storing DEF. If stored
in these types of containers, DEF could cause
constituents of these metals to dissolve and
cause irreparable damage to the exhaust gas
aftertreatment.
Damage caused by such impurities in the DEF
will invalidate the New Vehicle Limited War-
ranty.
Only store DEF in containers made of high-alloy
Cr‑Ni steel or Mo‑Cr‑Ni steel in accordance with DIN EN 10 088 ‑
1/2/3 or plastic containers
made of polypropylene or polyethylene.
Purity
!Impurities in DEF (e.g. caused by other ser-
vice products, cleaning agents, dust, etc.)
result in increased emissions, malfunctions,
catalytic converter damage or engine dam-
age.
The purity of DEF is essential to prevent mal-
functions in the exhaust gas aftertreatment.
If DEF is pumped out of the DEF tank, e.g. during
repair work, the same liquid must not be used to
refill the tank. Its purity is no longer guaranteed.
Disposal
Observe country-specific laws and regulations
when disposing of DEF.
% Environmental note
Dispose of DEF in an environmentally responsi-
ble manner.
276Service products and capacities
Technical data