2017 MERCEDES-BENZ SLC-Class tow

The system is availableif:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
availablefor transmitting data to the Cus-
tomer Center
Ras ervice subscription is available
Rthe starter battery is sufficiently charged
iDetermining the location of the vehicle on a
map is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during acall, proceed as
follows:
XPress the WorX button on the multi-
function steerin gwheel.
or
XUse the volume controller of the audio sys-
tem/COMAND.
The system offers various services, e.g.:
RAutomatic and manual emergencyc all
RRoadside Assistance call
RMB Info call
USA only: you can find information and a
description of all availablef eatures under "Own-
ers Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out aself-diagnosis.
Am alfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diagnosis
of the system.
RThe indicator lamp in one or more of the fol-
lowing button scontinues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RAfter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If am alfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or contact the fol-
lowing service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372)o r1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergencyi f:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is afire after an accident
Rthe vehicle is on adangerous section of
road
Rthe vehicle is not visible or cannot easily be seen by other road users, particularly when
dark or in poor visibility conditions
There is arisk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to asafe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordanc ewith national regula-
tions, e. g. with awarning triangle.
You must have alicense agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï MB Info call button .Ifany of the steps
222Features
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mentioned are not carried out, the system may
not be activated.
If you have questions aboutthe activation, con-
tact one of the following telephone hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered.
iYou cannot end an automatically triggered
emergency call yourself.
An emergency call can als obeinitiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
ConnectingC all
message.
The audio outpu tismuted.
Once the connection has been made ,the Call
Connectedmessage appears in the multifunc-
tion display.
All important informatio nonthe emergency is
transmitted, for example:
Rcurrent location of the vehicle( as determined
by the GPS system)
Rvehiclei dentification number
Rinformatio nonthe severity of the accident
Shortly after the emergency call has been initi-
ated, avoice connection is automatically estab-
lished betwee nthe Customer Assistance Center
and the vehicleo ccupants.
RIf the vehicleoccupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more informatio nonthe
emergency.
RIf there is no response from the vehicleo ccu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobilep hone network is not available. The indi- cator lamp in the SOS button flashes continu-
ously.
The
Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefl ytoo pen.
XPress SOS button ;briefly.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWai tfor av oice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call ,close cover :.
iIf the mobilep hone network is unavailable,
mbrace wil lnot be abl etomake the emer-
gency call .Ifyou leave the vehiclei mmedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call .Inthis case, alwayss ummon assis-
tance by other means.
Roadside Assistanceb utton
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XPress Roadside Assistance button:.
This initiates acall to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
multifunction display shows the Connect‐
ing Callmessage. The audio output is
muted.
If ac onnection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If am obile phone networ kand GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrentl ocation of the vehicle
Rvehicle identification number
iThe display of the multimedia system indi-
cates that acall is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on COMAND,f or exam-
ple.
iVoice output is not available.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remotem alfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 225).
The Mercedes-Benz Customer Assistance Cen-
ter either sends aqualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
Further details are availableiny our mbrace
manual.
iThe system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button :is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
networ kisnot available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end acall: press the ~button on the
multifunction steerin gwheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
MB Info call button
XPress MB Info call button :.
This initiates acall to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the Con‐
nectingCallmessage. The audio system is
muted.
If ac onnection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If am obile phone networ kand GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrentl ocation of the vehicle
Rvehicle identification number
iThe display of the multimedia system indi-
cates that acall is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on COMAND,f or exam-
ple.
Voice output is not available.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
224Features
Stowage and features

USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button :
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end acall: press the ~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button on the audios ys-
tem or on COMAND for ending atelephone
call
iWhen acall is initiated, the audios ystem is
muted. The mobile phone is no longer con-
nected to COMAND. However, if you want to
use your mobile phone, do so only when the
vehicle is stationary and in asafe location.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center. The customer ser-
vice representative can use the received data to decide what kind of assistance is required.Y
ou
are then, for example, guidedtot he nearest
authorized Mercedes-Benz Center or arecovery
vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aRoadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see the Roadside Assistance Con‐
nectedmessage in the COMAND display. If the
vehicle remote malfunction diagnosis can be
started, the Request for vehicle diagno‐
sisreceived.Startvehiclediagnosis?message appears in the display.
XConfirm the message with Yes.
XWhen theVehicle Diagnosis Pleasestart ignitionmessage appears, turn the
SmartKey to position 2in the ignition lock
(
Ypage 115).
XWhen the Please follow the instruc‐tions received by phone and moveyour vehicle to asafe positionmes-
sage appears, follow the customer service
representative's instructions.
The message in the displayd isappears.
If you select Cancel
the remote malfunction
diagnosis is canceled completely.
The vehicle operating state check begins. You
will see the Vehicle
diagnosisactivatedmessage.
When the diagnosis is completed, the Trans‐
fer vehicle diagnostics data (Voiceconnection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent to the Customer Assis-
tance center.
XPress OKto confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If aservice is overdue, the
Features225
Stowage and features
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COMANDdisplay shows amessage about var i-
ous special offers at your workshop.
USAo nly: th isinformatio ncan also becalle dup
unde r"Owners Onlin e" at http://
www.m busa.co m.
Inform ationont hedatas toredint hevehicle
(
Ypage 27).
Information on RoadsideA ssistance
(
Ypage 24).
Garage door opener
General notes
The HomeLink®garag edoor opener integrated
in th erear-view mirror allows you to operate up
to three differentd oor and gatesystems.
Use th eintegrate dgarag edoor opener only on
garag edoorst hat:
Rhave safety stop and reversef eatures and
Rmeet currentU.S.federal safety standards
Once programed, th eintegrate dgaraged oor
opener in th erear-view mirror will assumet he
function of th egarag edoor system'sr emote
control. Please also read th eoperatin ginstruc-
tions for th egarag edoor system.
When programmingag aragedoor opener, park
th ev ehicle outside th egarage. Do no trun the
engine while programming.
Certain garag edoor drives are incompatible
with th eintegrate dgarag edoor opener. If you
have difficult yprograming th eintegrate dgarage
door opener, contac tanauthorized Mercedes-
Ben zCenter.
Alternatively, you can call th efollowingt ele-
phonea ssistance services:
RUSA:Mercedes-Ben zCustome rAssistance
Center at 1-800-FOR-MERCedes
RCanada: CustomerServic eat
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
Morei nformatio nonHomeLink
®and/or com-
patible product sisalso availabl eonline at
http://www.homelink.com.
Notes on th edeclaration of conformity
(
Ypage 25).
USA: FCC ID:C B2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program th egarag edoor
with th eintegrate dgarag edoor opener, per-
sonsint herange of movementoft hegarage
door can become trapped or struc kbythe
garag edoor.T hereisar isk of injury.
When usingt heintegrate dgarag edoor
opener, always makes ure that nobody is
within th erange of movementoft hegarage
door.
GWARNING
Combustio nengine semit poisonous exhaust
gases suchasc arbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is ar isk of fatal injury. Therefore never leave
th ee ngine runnin ginenclosed spaces with-
out sufficient ventilation.
Programming
Programmin gbuttons
Pay attention to th e"Important safety notes"
(Ypage 226).
Garage door remotec ontrolAis no tincluded
with th eintegrate dgarag edoor opener.
XTurn th eSma rtKey to position 2in th eignition
lock(Ypage 115).
XSelect oneofb uttons;to? to use to con-
trol th egarag edoor drive.
226Features
Stowage and features

XTo start programmingmode: press and
hol done of buttons ;to? on the integrated
garag edooro pener.
The garag edooro penerisn ow in program-
ming mode. After ashort time ,indicator
lamp :lights up yellow.
Indicato rlam p: lights up yellow as soo nas
button ;,=or? is stored for the first time.
If the selecte dbutton hasa lready been pro-
gramed ,indicator lamp :will onlyl ight up
yellow afte rten seconds have elapsed.
XReleas ebutton ;, =or?.I ndicator
lamp :flashe syellow.
XTo program the remote control: point
garag edoorremote control Atoward sbut-
tons ;to? on the rear-view mirror at adis-
tance of 2to8in(5t o20cm).
XPress and hol dbutton Bon remote control
A unti lindicator lamp :lights up green.
Whe nindicator lamp :lights up green: pro-
gramming is finished.
Whe nindicator lamp :flashe sgreen: pro-
gramming wa ssuccessful. The next step is to
synchronize the rolling cod e(
Ypage 227).
XReleasebutton Bon remote control Afor
the garag edoord rive system.
If indicator lamp :lights up red :repea tthe
programing procedur efor the corresponding
button on the rear-view mirror. Whe ndoing
so, var ythe distance between remote control
A a
nd the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garag edooropener
depends on the garag edoord rive system.
Several attempts might be necessary.Y ou
shoul dtest every positio nfor at least
25 seconds before trying another position.
Synchronizin gthe rolling code
Paya ttentio ntothe "Important safety notes"
(Ypage 226).
If the garag edoors ystem uses arolling code,
yo uw illa lsoh avetos ynchronize the garage
door system with the integrated garag edoor
opene rinthe rear-view mirror. To do thisy ouwill
nee dtou sethe programming button on the door
drive contro lpan el.T he programming button
maybel ocate dind ifferent place sdepen ding on
the manufacturer. It is usuall yloc ate dont he
door drive uni tonthe garag eceiling.
Familiarize yoursel fwitht he garag edoord rive
operating instructions, e.g .under "Program- ming additional remote controls", before carry-
ing outt
he following steps.
Your vehicl emustbew ithinr each of the garage
door or gate opene rdrive. Make sure thatn ei-
ther your vehicl enor any persons/objects are
present withint he sweepofthe door or gate.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 115).
XGe toutof the vehicle.
XPress the programming button on the door
drive unit.
Usually ,you now have 30 seconds to initiate
the next step.
XGe tinto the vehicle.
XPress previously programed button ;,=
or ? on the integrated garag edooro pener
repeatedly and in quick succession unti lthe
door closes.
The rolling cod esynchronizatio nist hen com-
plete.
Note sonp rogrammin gthe remote con-
trol
Canadia nradio frequency laws require a"break"
(o ri nterruption) of the transmission signals
afte rbroadcasting for afew seconds. Therefore,
thes esignals mayn ot last long enough for the
integrated garag edooro pener. The signalisn ot
recognized during programming. Comparable
with Canadia nlaw ,som eU .S. garag edoorope n-
ers also feature a"break".
Procee dasfollows:
Rif youliveinC anada
Rif yo uhaved ifficultie sprogramming the
garag edooro pener(regardless of where you
live) when using the programming steps
XPress and hol done of buttons ;to? on the
integrated garag edooro pener.
After ashort time ,indicator lamp :lights up
yellow.
XReleas ethe button.
Indicato rlam p: flashe syellow.
XPress button Bof garag edoorre mote con-
trol Afor two seconds, then release it for two
seconds.
XPress button Bagai nfor two seconds.
XRepeat thiss equence on button Bof remote
control Aunti lindicator lamp :lights up
green.
Whe nindicator lamp :lights up green: pro-
gramming is finished.
Features227
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Z

When indicator lamp:flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code.
XRelease button Bof remotec ontrolAof the
garage door drive.
If indicator lamp :lights up red: repeat the
programmingp rocess for the corresponding
button on the rear-view mirror. When doing
so, vary the distanc ebetween remotec ontrol
A and the rear-view mirror.
The required distanc ebetween remotec on-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Problems when programming
If you are experiencing problems programing
the integrated garage door opener on the rear-
view mirror, take not eofthe following instruc-
tions:
RCheck the transmitter frequenc yused by
garage door drive remotec ontrolAand
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remotec ontrolAfor the garage door drive.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequenc yrange of 280 to
433 MHz.
RReplace the batteries in garage door remote
control A.This increases the likelihood that
garage door remotec ontrolAwill transmit a
stron gand precise signal to the integrated
garage door opener.
RWhen programming, hold remotec ontrolA
at varying distances and angles and from but-
tons ;to? which you are programming. Try
various angles at adistanc ebetween 2and
8i nches (5to 20 cm) or at the same angle but
at varying distances.
RIf another remotec ontrolAis available for
the same garage door drive, repeat the same
programmings teps with this remotec ontrol
A.B eforep erforming these steps, make sure
that new batteries have been installed in
garage door drive remotec ontrolA.
RNote that some remotec ontrols only transmit
for alimited amount of time (the indicator
lamp on t
he remotec
ontrol goes out). Press button
Bon remotec ontrolAagain before
transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performst he function of the
garage door system remotec ontrol. Please also
read the operating instruction sfor the garage
door system.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 115).
XPress buttons ;,=or? which you have
programmed to operate the garage door.
Garage door system with afixed code: indi-
cator lamp :lights up green.
Garage door system with arolling code: indi-
cator lamp :flashes green.
The transmitter will transmit asignal as long
as the button is pressed. The transmission is
halted after amaximum of ten seconds and
indicator lamp :lights up yellow.
XPress button ;,=or? again if necessary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 115).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
228Features
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Compass
Callin gupthe compass
Compass ;displays th ecompass direction in
whicht hevehicle is currently traveling: N,NE,E,
SE, S, SW,Wor NW.
To receive acorrec tdisplay in rear-view mir-
ror :,t hecompass must be calibrated and the
magnetic fiel dzones et.
Settin gthe compass
North Americ azonem ap
South Americ azonem ap
XSet your locatio nusingt hezone maps.
XPush aroun dpen int oopening =
(Ypage 229) for approximately three sec-
onds.
The zone currently selecte dappearsinc om-
pass display ;(
Ypage 229).
XTo select th ezone: push aroun dpen into
opening =(Ypage 229) until th edesired
zone is selected.
If,a fter afew seconds, th edisplay in compass
display ;(
Ypage 229) changes direction,
th ez oneh as been selected.
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