have directly notified Mercedes-BenzUSA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction ofaless serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benzinw riting of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for acumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-BenzU SA, LLC
Customer Assistanc eCenter
3M ercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenanc ework which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-BenzC enter. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Breakdown assistance
The Mercedes-BenzR oadside AssistancePro-
gram offers technical help in the event of a
breakdown. Callstot he toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours aday, 365 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-BenzR oadside Assistanc eProgram
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of achange of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-BenzC ustomer AssistanceC enter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada)a t
1-800-387-0100 .This will assist us in contact-
ing you in atimely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased aused car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-BenzC ustomer Assistanc eCenter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada)a t1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have aconsiderably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benzm odels are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-BenzC enter or write to one of the
following addresses.
In the USA
Mercedes-BenzU SA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-BenzC anada,Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
24Service and vehicleo peration
Introduction
If standard unleaded gasoline is unavailable
and you have to refuel with unleaded gasoline
of alowerg rade,observe the following pre-
cautions:
ROnly fill the fuel tank to half full with regular unleaded gasoline and fill the rest with pre-
mium-grade unleaded gasoline as soon as
possible.
RDo not drive at the maximum speed.
RAvoid sudden acceleration and engine
speedso ver 3,000 rpm.
You wil lusuall yfind information abou tthe fuel
grade on the pump. If you cannot find the label
on the pump, ask the staff for assistance.
iFor further information, consult aqualified
specialist workshop or visit
http://www.mbusa.com (USA only).
As atemporary measure, if the recommended
fuel is not available, you may also use regular
unleaded gasoline with an octane rating of
87 AKI/91 RON. This may reduce engine per-
formance and increase fuel consumption. Avoid
driving at full throttle and sudden acceleration.
Never refuel using fuel with alowerA KI.
Information on refueling (
Ypage 130).
Additives in gasoline
!Operating the engine with fuel additives
adde dlater can leadtoe ngine failure. Do not
mix fuel additives with fuel. This does not
include additives for the removal and preven-
tion of residueb uildup. gasoline must only be
mixed with additives recommended by
Mercedes-Benz. Compl ywith the instructions
for use on the product label. More information
abou trecommended additives can be
obtained from any authorized Mercedes-Benz
Center.
Mercedes-Benz recommends that you use bran- ded fuels that have additives.
The fuel quality available in some countries may
not be sufficient. Residue could build up in the
fuel injection system as aresult. In such cases,
and in consultation with an authorized
Mercedes-Benz Center, the fuel may be mixed
with the cleaning additive recommended by
Mercedes-Benz. You must observe the notes
and mixing ratios specifiedont he container.
Engine oil
General notes
!Never use engine oil or an oil filter of aspec-
ificatio nother than is necessary to fulfill the
prescribeds ervice intervals. Do not change
the engine oil or oil filter in order to achieve
longer replacement intervals than those pre-
scribed. You could otherwise cause engine
damage or damage to the exhaust gas after-
treatment.
Follow the instructions in the service interval display regarding the oil change. Otherwise,
you may damage the engine and the exhaust
gas aftertreatment.
When handling engine oil, observe the important
safety notes on service products (
Ypage 284).
The engine oils are matched to the performance
of Mercedes-Benz engines and service intervals.
You shoul dtherefore only use engine oils and oil
filters that are approved for vehiclesw ith main-
tenance systems.
For alist of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center.
Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for you rvehicle.
ModelMB-Freigabe or
MB-Approval
All models229.5
iMB approval is indicated on the oil contain-
ers.
286Servic eproducts and filling capacities
Technical data
