2017 MERCEDES-BENZ S-Class MAYBACH Comand Manual

ProblemPossible causes/consequences andMSolutions
TheNavigationUnavailable Pleaserefer to the Opera‐tor's Manual.mes-
sage appears.
The multimedia system has an integrated hard drive on which the
digital map is stored.
To protect the hard drive against damage, the multimedia system
deactivates it at very high and low temperatures. The navigation sys-
tem will then be temporarily unavailable.
XLet the vehicle and the multimedia system heat up or cool down to a normal temperature.
XTo hide the message: switch the multimedia system off and then onagain.
ProblemPossible causes/consequences and MSolutions
While the map is being
updated from an exter-
nal data medium, you
see a message informing
you that the data
medium containing the
digital map is incompati-
ble with the vehicle soft-
ware.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the system database checked at an authorized Mercedes-
Benz Center.
ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The data medium is dirty.
XClean the data medium.
XRestart the update.
The data medium is scratched.
XConsult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
XWait until the vehicle interior has cooled down.
XRestart the update.
The multimedia system's integral hard disk has been physically dam-
aged.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences andMSolutions
The multimedia system
asks for an activation
code during the map
update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
Problems with the navigation system111
Navigation
Z

Your multimediasystem equipment
These operating instructions describe all the
standard and optional equipment of your multi-
media system, as available at the time of going
to press. Country-specifi cdifferences are pos-
sible. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems andfunc-
tions.
Read the information on qualified specialist
workshop s in the vehicle Operator's Manual.
Important safety notes
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of th e vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
If you mak eacall on your mobile phone while
driving, always use hands-free mode. Only use
th e mobile phone when road, weather and traffic
conditions permit. Some jurisdictions prohibit
th e driver from usingamobile phone while driv-
ingavehicle.
Bear in mind that at a speed of 30 mph (approx-
imately 50 km/h), th e vehicle coversadistance
of 44 feet (approximately 14 m) per second.
Excessive levels of electromagnetic radiation
may cause damage to your health and the health
of others.
There is scientific discussion surroundingth e
possible health risks posed by electromagnetic
fields. You can reduce this risk by using an exte- rior antenna.
Therefore, connect your mobile communica-
tions equipment to the vehicle's exterior
antenna wherever possible.
General notes
Bluetooth®interface
A Bluetooth®interface is available for teleph-
ony. If your mobile phone supports the Bluetooth
®
profile PBAP (
PhoneBook Access Profile), the
contact s are automatically displayed in the mul-
timedia system. If your mobile phone does not
support the PBAP Bluetooth
®profile, the multi-
media system will attempt to display the con-
tact s using alternative methods.
You can use the message function if your mobile
phone supports th eMA P Bluetooth
®profile
( M essage Access Profile).
Withasuitable mobile phone, you can use the
hands-free syste m and receive vCards via the
Bluetooth
®interface.
You can obtain more information about suitable
mobile phones on the Internet athttp://
www.mercedes-benz.com/connect.
You can also obtain more information by calling.
In th e USA, you can get in touch with the
Mercedes-Benz Customer Assistanc e Center on
1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
HD Voice®
The multimedia system supports telephone
calls in HD Voice®. The voice quality can be
improved with this procedure.
Requirements for HD Voice
®:
RYour mobile phone and mobile phone network
provider support HD Voice®.
RThe mobile phone and mobile phone network
provider of the person you are calling support
HD Voice
®.
Depending on the quality of the connection, the
voice quality may fluctuate.
Call disconnection while the vehicle is
in motion
A call may be disconnected if:
Rthere is insufficient network coverage in cer-
tain areas
Ryou move from one transmitter/receiver area
(cell) into another and no channels are free
Ryou use a SIM card that is not compatible with
the network available
112General notes
Telephone

Operating options
You can operate the telephone by:
Rusing the controller:
turning
sliding1 or4
pressing
Rusing the touchpad (Ypage 28)
Rusing the 6or~ button on the multi-
function steering wheel
Rusing the Voice Control System (see the sep-
arate operating instructions)
Function restrictions
You may have to wait before using telephony via
the multimedia system in the following situa-
tions:
Rif the mobile phone is switched off
Rif Bluetooth®is switched off on the mobile
phone
Rif the mobile phone is not (or not yet) logged
into a mobile phone network
Rif the Bluetooth®function is switched off in
the multimedia system
The telephone automatically tries to log on to a
network. If no network is available, you may not
be able to make a " 911" emergency call. If you
attempt to make an outgoing call, the No Ser‐
vicemessage will appear for a short while.
Telephone menu
:Mobile phone network provider
;Signal strength of the mobile phone network
=Receiver icon¢or¡
?Telephone menu character bar
ABluetooth®device name of the currently
connected mobile phone
BEnters characters using the touchpad (if
available)
CDisplays the phone book
Symbols :to= and Aare not shown until
after a mobile phone has been connected to the
multimedia system. The symbols depend on
your mobile phone and your mobile phone net-
work provider. Further information on connect-
ing a mobile phone (
Ypage 113).
Symbol ;shows the current signal strength of
the mobile phone network. If all bars are filled,
you have optimum reception.
If no bars are shown, reception is either very
poor or there is none at all.
iReceiver icon shows whether a call is
active/being connected ¡or not ¢.
Calling up the telephone menu:
XPress %.
Showing the menu bar:
XSlide 6the controller.
If the mobile phone connected supports the
MAP Bluetooth
®profile (Message Access
Profile), the 1menu item is available. Further
information on text messages and e-mail
(
Ypage 129).
If you have an unread text message or e-mail,
the 0 mail symbol is displayed in the status
bar. The symbol disappears once you have read
the text message or e-mail. The úsymbol is
displayed as soon as the message memory on
the connected mobile phone is full. The symbol
disappears once you delete at least one mes-
sage.
Connecting/disconnecting a mobile
phone
Requirements
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
On the multimedia system
XActivate Bluetooth®(Ypage 45).
XSwitch on NFC (Ypage 46).
Connecting/disconnecting a mobile phone113
Telephone
Z

On the mobile phone
XSwitch on the mobile phone and enter the PIN
when prompted to do so (see the manufac-
turer's operating instructions).
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
This visibility is for restricted periods of time
on some mobile phones (see the manufactur-
er's operating instructions).
XSet the Bluetooth®device name for the
mobile phone if necessary.
The device names for all of one manufacturer's
products might be identical. To make it possible
to clearly identify your mobile phone, change
the device name (see the manufacturer's oper-
ating instructions). The name can be freely
selected.
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth
®profiles, the follow-
ing information will be transmitted after you
connect:
RPhone book
RCall lists
RMessages
The battery of the mobile phone should always
be kept sufficiently charged in order to prevent
malfunctions.
iNot all mobile phones available on the mar-
ket are equally suitable. You can obtain more
detailed information about suitable mobile
phones and about the connection between
the mobile phone and the multimedia system on the Internet at
www.mercedes-benz.com/connect .
You can also obtain more information by call-
ing.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
iSome displays (e.g. the signal strength)
depend on the supported version of the
Hands-Free Profile.
Procedure and general information
Authorizing a mobile phone (connecting)
If you connect your mobile phone using NFC
(Near Field Communication) the NFC area of
your mobile phone has to touch the NFC logo on
the DVD changer/single DVD drive. The author-
ization then starts automatically. The NFC range
varies depending on the mobile phone and can
be identified by the logo. Further information
(see the manufacturer's operating instructions).
Before using your mobile phone without NFC
with the multimedia system, you will need to
search for the phone (
Ypage 115) and then
authorize it (Ypage 116). Depending on the
mobile phone, authorization either takes place
by means of Secure Simple Pairing or by enter-
ing a passkey. The multimedia system automat-
ically makes the procedure that is relevant for
your mobile phone available. You can recognize
Secure Simple Pairing by the fact that a code is displayed on the mobile phone and on the mul-
timedia system. You can recognize the passkey
system by the fact that you have to enter a code
on the mobile phone and on the multimedia sys-
tem. The mobile phone is always connected
automatically after authorization.
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone. You can
also start the search procedure and authoriza-
tion on the mobile phone (
Ypage 116).
Device-specific information on authorizing and
connecting Bluetooth
®-capable mobile phones
can be obtained from an authorized Mercedes-
Benz Center or via the Internet at http://
www.mercedes-benz.com/connect.
You can authorize up to 15 mobile phones. After
authorization, the connection of the last two tel-
ephones used always functions automatically.
Only one mobile phone can be connected to the
multimedia system at any one time.
De-authorizing (disconnecting) a mobile
phone
The connection is terminated automatically if
you leave the receiver range of the multime dia
system or deactivate Bluetooth
®on your mobile
phone.
If you no longer want the Bluetooth
®connection
to be established automatically, the mobile
phone must be de-authorized (disconnected)
(
Ypage 117).
114Connecting/disconnecting a mobile phone
Telephone

Establishing a connection via NFC
(Near Field Communication)
:NFC range on the DVD changer/single DVD
drive
XMobile phone:touch the NFC logo on the
DVD changer/single DVD drive with the NFC
area of the mobile phone.
The message indicating that a connection via
NFC is being established is displayed in the
multimedia system.
A code may be displayed in the multimedia
system and on the mobile phone.
The code is the same
XMultimedia system: selectYes.
XMobile phone: confirm the code. Depending
on the mobile phone used, you may have to
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed. You may also
save the confirmation on the mobile phone
(see the manufacturer's operating instruc-
tions).
The mobile phone is now authorized and con-
nected to the multimedia system. You can
now speak using the hands-free system.
To ensure an optimum language quality, you
can set the mobile phone's transmission and
reception volume (
Ypage 118).
The code is different
XMultimedia system: selectNo.
The process is canceled. Repeat the authori-
zation.
If no connection can be established with NFC,
check whether NFC is activated on the mobile
phone and the mobile phone is unlocked. The
NFC range varies depending on the mobile
phone; see the manufacturer's operating
instructions.
Searching for a mobile phone
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Connect Device: turn and press
the controller.
The device list is displayed.
XTo select Search for Phones: turn and
press the controller.
A message is displayed that Bluetooth
®must
be activated on the mobile phone and must be
made visible to other devices.
XTo select StartSearch: press the controller.
The available mobile phones are displayed in
the device list.
The duration of the search depends on the num- ber of Bluetooth
®telephones within range and
their characteristics.
If a new phone is found, it appears in the device list with the Ïsymbol. You can now author-
ize (connect) the mobile phone found
(
Ypage 116).
If the device list is already full, you will be
requested to de-authorize a mobile phone
(
Ypage 117).
When you call up the device list again, de-
authorized devices will be removed from the list.
To update the device list, start the search again.
Connecting/disconnecting a mobile phone115
Telephone
Z

Symbols in the device list
Sym-
bolExplanation
ÏNew mobile phone found, not yet
authorized.
ÑMobile phone is authorized, but is
not connected.
#Mobile phone is authorized and
connected.
Authorizing a mobile phone (connect-
ing)
Authorization via Secure Simple Pairing
If the multimedia system has found your mobile
phone, you can authorize (connect) it.
XTo select a mobile phone from the device list: turn the controller and press to confirm.
A code is displayed in the multimedia system
and on the mobile phone.
The code is the same
XMultimedia system: selectYes.
XMobile phone: confirm the code. Depending
on the mobile phone used, you may have to
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed. You may also
save the confirmation on the mobile phone
(see the manufacturer's operating instruc-
tions).
The mobile phone is now authorized and con-
nected to the multimedia system. You can
now speak using the hands-free system.
To ensure an optimum language quality, you can
set the mobile phone's transmission and recep-
tion volume (
Ypage 118).
The code is different
XMultimedia system: selectNo.
The process is canceled. Repeat the authori-
zation.
Authorization via passkey entry (access
code)
If the multimedia system has found your mobile
phone, you can authorize (connect) it.
XTo select a mobile phone from the device list:
turn the controller and press to confirm.
The input menu for the passkey is displayed.
The passkey is a one- to sixteen-digit number
combination which you can choose yourself.
XMultimedia system: enter the passkey using
the character bar.
XSelect bonce all the numbers have been
entered.
XMobile phone: enter the same passkey and
confirm your entry. Depending on the mobile
phone used, you may have to confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles. The
prompt to confirm may take up to two
minutes to be displayed. You may also save
the confirmation on the mobile phone (see the
manufacturer's operating instructions).
The mobile phone is now authorized and con-
nected to the multimedia system. You can
now speak using the hands-free system.
To ensure an optimum language quality, you can
set the mobile phone's transmission and recep-
tion volume (
Ypage 118).
If the Authorization Failed
message
appears, you may have entered a different pass-
key or exceeded the prescribed time limit.
Repeat the procedure.
iSome mobile phones require a passkey with
four or even more digits.
iIf you wish to re-authorize the mobile phone
after de-authorizing it, you can choose
another passkey for it.
iMercedes-Benz recommends de-authoriza-
tion in the multimedia system as well as on
the mobile phone (
Ypage 117). Subsequent
authorization may otherwise fail.
Establishing the connection from the
mobile phone
The Bluetooth®device name of the multimedia
system is MB Bluetooth.
XMultimedia system: call up the telephone
menu.
XTo switch to the menu bar: slide 6the con-
troller.
116Connecting/disconnecting a mobile phone
Telephone

XTo selectConnect Device: turn and press
the controller.
The device list is displayed.
XTo select Connect via Phone: turn and
press the controller.
A message is displayed, stating that you can
start the search on your mobile phone.
XMobile phone: start the search for a Blue-
tooth®device (see manufacturer's operating
instructions).
The multimedia system is displayed with the
name MB Bluetooth
in the mobile phone's
device list.
XSelect MB Bluetooth.
A prompt appears in the multimedia system
display asking if the mobile phone should be
authorized.
XMultimedia system: selectYes.
If No
is selected, the procedure is canceled.
If your mobile phone supports Secure Simple
Pairing, a code is now displayed on both devi-
ces.
The code is the same
XMultimedia system: selectYes.
XMobile phone: confirm the code. Depending
on the mobile phone used, you may have to
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed. You may also
save the confirmation on the mobile phone
(see the manufacturer's operating instruc-
tions).
The mobile phone is now authorized and con-
nected to the multimedia system. You can
now speak using the hands-free system.
To ensure an optimum language quality, you
can set the mobile phone's transmission and reception volume (
Ypage 118).
The code is different
XMultimedia system: selectNo.
The process is canceled. Repeat the proce-
dure.
If your mobile phone does not support Secure
Simple Pairing, an input menu is displayed for
the passkey. The passkey is a one- to sixteen-
digit number combination which you can choose
yourself. Enter the same passkey in both the
multimedia system and on the mobile phone and
confirm. Depending on the mobile phone used,
you may have to confirm the connection to the multimedia system and for the PBAP and MAP
Bluetooth
®profiles.
Reconnecting automatically
The multimedia system always searches for the
last connected mobile phone.
If no connection can be made to the most
recently connected mobile phone, the system
searches for the mobile phone that was con-
nected before that one.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
XTo call up the telephone menu: press the
%
button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Connect Device: turn and press
the controller.
The device list is displayed.
XTo select the desired mobile phone: turn and press the controller.
The selected mobile phone is searched for
and connected if it is within Bluetooth
®range
and if Bluetooth®is activated.
Only one mobile phone can be connected at any one time. The currently connected mobile
phone is indicated by the #dot in the device list.
iYou can only switch to another authorized
mobile phone if you are not currently making
a call.
De-authorizing (disconnecting) a
mobile phone
Mercedes-Benz USA, LLC recommends de-
authorization in the multimedia system as well
as on the mobile phone. Subsequent authoriza-
tion may otherwise fail.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
Connecting/disconnecting a mobile phone117
Telephone
Z

XTo selectConnect Device: turn and press
the controller.
The device list is displayed.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Deauthorize: turn and press the
controller.
A prompt appears, asking whether you really
wish to de-authorize this device.
XTo select Yes: turn and press the controller.
The mobile phone is de-authorized.
iBefore re-authorizing the mobile phone, you
should also delete the device name MBBlue‐
toothfrom your mobile phone's Bluetooth®
list.
Displaying connection details
XTo call up the telephone menu: press the
%button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Connect Device: turn and press
the controller.
The device list is displayed.
XTo highlight the desired mobile phone: turn
the controller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The following information concerning the
selected mobile phone is shown:
RBluetooth®device name
RBluetooth®address
RAvailability status (shown after a new
search)
RAuthorization status
XTo close the detailed display: slide9 the
controller.
Reception and transmission volume
Once the mobile phone has been authorized,
you can optimize the transmission and recep-
tion volume settings. To find out about the best
possible settings for your mobile phone, visit
http://www.mercedes-benz.com/connect. You can also obtain more information by calling.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center on
1-800-FOR-MERCedes (1-800-367-6372
).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Connect Device: turn and press
the controller.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Reception VolumeorTransmis‐sion Volume: turn and press the controller.
XTo select a volume setting: turn the controller.
XTo accept changes: press the controller.
iIncorrect settings may have an impact on
the quality of calls.
Using the telephone
Accepting a call
XTo select wAccept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The call is accepted.
Additional functions available during a call
(
Ypage 120).
Adjusting the call volume (
Ypage 118).
Further information about ending a call
(
Ypage 122).
118Using the telephone
Telephone