ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 79).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 294).
or
XJump-start the vehicle (Ypage 294).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 75) and replace it if necessary
(Ypage 75).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey77
Opening and closing
Z
Doors
Important safet ynotes
GWARNING
If children are lef tunsupervised in th evehicle,
they could:
Rope nth edoors ,thus endangerin gother
people or road users.
Rget out and disrup ttraffic .
Roperat eth evehicle' sequipment.
Additionally, children could set th evehicle in
motion if, fo rexample, they:
Rrelease th eparking brake .
Rshiftingth eautomatic transmissio nout of
par kposition P
RStart theengine.
There is aris kof an acciden tand injury.
Whe nleavin gth evehicle, always take th e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reach of children .
Unlockingan dopening doors from
th einside
Whe n adoo ris opened, th esid ewindow on that
sid eopens slightly. Whe nth edoo ris closed, th e
sid ewindow close sagain .
!The sid ewindows will no topen/close if th e
battery is discharged or if th esid ewindows
hav eiced up. It will then no tbe possible to
close th edoor. Do no tattempt to forc eth e
doo rclosed. You could otherwise damage th e
doo ror th esid ewindow.
You can ope n adoo rfrom insid eth evehicle
eve nif it has bee nlocked. If th evehicle has bee n
locke dwit hth eSmartKey or wit hKEYLESS-GO ,
opening adoo rfrom th einsid ewill trigger th e
anti-thef talar msystem. Switc hof fth ealar m
(
Ypage 71) .
XPull doorhandle ;.
If th edoo ris locked, locking knob :pop sup.
The doo ris unlocke dand opens .
Centrally locking an dunlocking th e
vehicle from th einside
You can centrall yloc kand unloc kth evehicle
from th einside. The buttons are located on bot h
doors .
XTo unlock :press butto n:.
XTo lock :press butto n;.
If th efront-passenger doo ris closed, th evehi-
cl e locks .
If th edriver's doo ris open, th edoo rstays
unlocked.
Thi sdoe sno tloc kor unloc kth efue lfiller flap
and th eglove box .
You canno tunloc kth evehicle centrall yfrom th e
insid eif th evehicle has bee nlocke dwit hth e
SmartKey or KEYLESS-GO .
The doors can be opene dfrom th einside.
If th evehicle has bee nlocke dwit hth eSmartKey
or wit hKEYLESS-GO ,opening adoo rfrom th e
insid ewill trigger th eanti-thef talar msystem.
Switc hof fth ealar m (
Ypage 71).
78Doors
Opening and closing
XTo lock:turn the mechanical key clockwise as
far as it will go to position 1.
XTo unlock:turn the mechanical key counter-
clockwise as far as it will go to position 1.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 71).
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
You can limit the opening angle of the trunk lid in
the multimedia system; see the Digital Opera-
tor's Manual.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 334).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
(
Ypage 254).
Obstruction detection with reversing
feature for the trunk lid
Vehicles with trunk lid remote closing fea-
ture:
The trunk lid is equipped with automatic
obstruction detection with a reversing feature. If
a solid object blocks or restricts the trunk lid
when automatically opening or closing, this pro-
cedure is stopped. If the trunk lid is stopped
during the closing procedure, it will open again
automatically. The automatic obstruction detec-
tion with reversing feature is only an aid. It is not a substitute for your attentiveness when open-
ing and closing the trunk lid.
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
trunk lid, or
Rpress the top of the star on the trunk lid
80Trunk
Opening and closing
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
Opening the trunk manually
XPress theFbutton on the SmartKey.
or
XPush in the top of star :on the trunk lid.
The trunk lid opens.
XWhen the rear view camera is activated:
pull on the folded-out star.
The trunk lid opens.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the trunk lid. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
trunk lid.
RPress the top of the star on the trunk lid.
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 334).
Opening automatically
You can open the trunk lid automatically using
the SmartKey or by pressing the top of the star
on the trunk lid.
XPress and hold the Fbutton on the Smart-
Key until the trunk lid opens.
or
XWith the trunk lid unlocked, press the top of
the star.
Closing automatically
You can close the trunk lid automatically using
the closing button in the trunk lid.
Trunk81
Opening and closing
Z
RAlways ensure that you only make the kicking
movement within the detection range of sen-
sors:.
RStand at least 12 in (30 cm) away from the
rear area while doing so.
RDo not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function
when the engine is started.
RDirt caused by road salt around sensors :
may restrict functionality.
RUsing the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
RIf a KEYLESS-GO key is within the rear detec-
tion range of KEYLESS-GO, HANDS-FREE
ACCESS could be triggered. The trunk lid
could thus be opened or closed unintention-
ally, for example, if you:
-sit on the edge of the trunk.
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the trunk lid.
Operation
XTo open or close: kick into sensor detection
range :under the bumper with your foot.
A warning tone will sound while the trunk lid is
opening or closing.
XIf the trunk lid does not open or close after
several attempts: wait at least ten seconds
then move your leg under the bumper once
again.
If you hold your foot under the bumper for too
long, the trunk lid does not open or close. Repeat the leg movement more quickly if this
occurs.
To stop the opening or closing procedure, you
have the following options:
RKick with your foot in sensor detection
range
:under the bumper.
RPress the closing button on the trunk lid.
RPress the top of the star on the trunk lid.
RPress the Fbutton on the SmartKey
If the trunk lid closing procedure has been stop-
ped:
Rmove your foot under the bumper again and
the trunk lid will open
If the trunk lid opening procedure has been
stopped:
Rmove your foot under the bumper again and
the trunk lid will close
Opening/closing automatically from
inside
Important safety notes
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
trunk lid, or
Rpress the top of the star on the trunk lid
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
Trunk83
Opening and closing
Z
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 334).
Opening and closing
XTo open: pull the remote operating switch for
trunk lid :until the trunk lid opens.
XTo close: press and hold remote operating
switch :for the trunk lid until the trunk lid is
completely closed.
When the vehicle is stationary, you can close the
trunk lid from the driver's seat. When the vehicle
is also unlocked, you can also open the trunk lid
from inside.
Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk remains
locked and cannot be opened.
XTo activate: close the trunk lid.
XOpen the glove box.
XPush the switch to position ;.
If the vehicle is unlocked centrally, the trunk
remains locked.
iYou can also lock the glove box
(Ypage 255).
XTo deactivate: open the glove box.
XPush the switch to position :.
If the vehicle is unlocked centrally, the trunk
will also be unlocked.
Unlocking the trunk using the
mechanical key
General notes
Use the mechanical key if the trunk lid can no
longer be unlocked:
Rusing the SmartKey
Rusing HANDS-FREE ACCESS
Rusing the remote operating switch in the door
control panel
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 334).
84Trunk
Opening and closing
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on the driver's door. There is also a switch for the
front-passenger side window on the front-
passenger door.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open manually: press and hold the cor-
responding button.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull and hold the corre-
sponding button.
XTo fully close the front side windows: pull
the button beyond the point of resistance and
release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function remains active for five
minutes or until you open a door.
Before opening or closing the side windows, a
check is carried out to see whether a valid
SmartKey is in the vehicle. The check is carried out if you use the start/stop button instead of a
SmartKey in the ignition and you press or pull a
button while the engine is switched off. This is
carried out by means of a brief radio connection
between the vehicle and the SmartKey.
Opening and closing all side windows
Using the switch on the center console
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
Use switch :in the stowage compartment
under the armrest to close or open all side win-
dows simultaneously.
86Side windows
Opening and closing
Ensure that persons do not hold onto the
upper frame of the windshield and do not
touch the AIRCAP wind deflector.
General notes
With AIRCAP, four people can travel with the soft
top open. AIRCAP reduces the draft for the
driver and passengers in both the front and the
rear compartment in a vehicle with the soft top
down.
AIRCAP has the following components:
Ra wind screen behind the two rear-seat head
restraints
Ra wind deflector above the windshield
When AIRCAP has been activated, the wind
screen extends up between the two rear-seat
head restraints. At the same time, the wind
deflector extends out along the front wind-
shield.
Activating and deactivating AIRCAP
AIRCAP can be activated or deactivated up to
speeds of approximately 100 mph (160 km/h).
XTurn the SmartKey to position 2in the ignition
lock.
XFold the armrest to the left or the right
(Ypage 256).
XTo activate: press button :.
AIRCAP extends. Two indicator lamps on but-
ton :light up.
XTo deactivate: press button:again.
AIRCAP retracts. Both indicator lamps in but-
ton :go out.
If, after turning off the engine, you turn the
SmartKey in the ignition lock to position 2, AIR-
CAP is extended automatically.
If you park your vehicle with the roof open and
remove the SmartKey, AIRCAP retracts auto-
matically.
AIRCAP cannot be extended or retracted if the
vehicle speed exceeds approximately 100 mph
(160 km/h).
Problems with the soft top
ProblemPossible causes/consequences and MSolutions
The soft top will not open
or close.The ignition is not switched on.
XMake sure that the SmartKey is in position 2in the ignition lock.
The trunk lid is open.
XClose the trunk lid (Ypage 81).
The trunk partition is not closed.
XClose the trunk partition (Ypage 91).
92Soft top
Opening and closing