2017 MERCEDES-BENZ METRIS tow

Limited Warranty .............................27
Operating safety
Limited Warranty ............................. 27
Operating safety and vehicle
approval
Attachments and bodies .................. 32
Changing the engine power out-
put ................................................... 31
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 32
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 32
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 31
Registering your vehicle ................... 32
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 176
On-board computer (vehicle with-
out steering wheel buttons) ........... 171
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 170
Overhead control panel ...................... 43
Overrevving range ............................. 170
Overrun cutoff ................................... 136
P
Paint code number ............................ 303
Paintwork (cleaning instructions) ... 265
Parking ............................................... 133
Important safety notes .................. 133
Parking brake ................................ 134
Rear view camera .......................... 158
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 154
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC Parking brake
Display message (vehicle with
steering wheel buttons) ................. 208
Display message (vehicle without
steering wheel buttons) ................. 195
Notes/function .............................. 134
Warning lamp ................................. 134
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 102
PARKTRONIC
Deactivating/activating ................. 153
Display messages .......................... 214
Driving system ............................... 151
Function/notes ............................. 151
Important safety notes .................. 151
Problem (malfunction) ................... 154
Range of the sensors ..................... 152
Roll-back warning .......................... 153
Trailer towing ................................. 154
Warning display ............................. 153
PASSENGER AIR BAG OFF
Indicator lamp .................................. 46
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 64
Plastic trim (cleaning instruc-
tions) .................................................. 268
Power washers .................................. 264
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 121
Visual check of the vehicle exte-
rior ................................................. 121
Program selector button .................. 129
Protection against theft
see ATA (Anti-Theft Alarm system)
Protectio n o
f the environment
General notes .................................. 29
Pulling away
Automatic transmission ................. 122
Index17

Starting (engine)................................ 122
Status overview (on-board com-
puter) .................................................. 184
Steering
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Warning lamps ...............................2 29
Steering wheel
Adjusting ......................................... 91
Button overview ............................... 41
Buttons (on-board computer) ......... 176
Cleaning ......................................... 268
Paddle shifters ............................... 130
Steering wheel paddle shifters ........130
Stickers
General safety notes ........................ 29
Stowage net ....................................... 239
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 38
Glove box ....................................... 238
Important safety notes .................. 238
Stowage net ................................... 239
Summer opening
see Convenience opening feature
Summer tires ..................................... 279
Sun visor
Changing a bulb (mirror lamp) ......... 99
Overview ........................................ 239
Surround lighting (on-board com-
puter) ..................................................1 87
Switching air-recirculation mode
on/off ................................................. 116
Switching off the alarm (ATA) ............ 68
T
Tachometer........................................ 170
Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs .............................1 03Trailer display messages (vehicle
with steering wheel buttons) ......... 210
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Tailgate
Changing bulbs (ambient lamp) ....... 99
Changing bulbs (signal and ambi-
ent light) ........................................ 100
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................... 78
Opening dimensions ......................3 11
Opening/closing from the out-
side ..................................................7 9
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 178
Displaying the range (vehicle with-
out steering wheel buttons) ........... 173
Technical data
Capacities ...................................... 304
Cargo tie-down points .................... 312
Guide rail ....................................... 313
Loading rails .................................. 313
Roof carrier .................................... 313
Tires/wheels ................................. 300
Trailer tow hitch ............................. 313
Vehicle data ................................... 311
Vehicle dimensions ........................ 311
Telephone
Accepting a call ............................. 183
Display message ............................ 219
Introduction ................................... 182
Number from the phone book ........ 183
Redialing ........................................ 183
Rejecting/ending a call ................. 183
Temperature
Coolant (display in the instrument
cluster) .......................................... 170
Coolant (display in the on-board
computer) ...................................... 173
Outsi de te
mperature ...................... 170
Setting (climate control) ................ 113
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 68
Immobilizer ...................................... 67
Index21

Tire size designation, load-bearing
capacity, speed rating .................... 291
Tire tread ....................................... 278
Tire tread (definition) ..................... 295
Total load limit (definition) ............. 296
Traction (definition) ....................... 296
TWR (permissible trailer drawbar
noseweight) (definition) ................. 296
Uniform Tire Quality Grading
Standards (definition) .................... 294
Wear indicator (definition) ............. 296
Wheel and tire combination ........... 300
Wheel rim (definition) .................... 294
Wheel/tire combinations ............... 300
Tool
see Vehicle tool kit
Top Tether ............................................ 61
Tow-starting
Emergency engine starting ............ 276
Important safety notes .................. 274
Towing
If the vehicle is stuck ..................... 276
Installing/removing the towing
eye ................................................. 275
Towing a trailer
Active Parking Assist ..................... 154
Axle load, permissible .................... 314
Cleaning the trailer tow hitch ......... 267
Coupling up a trailer ...................... 165
Decoupling a trailer ....................... 167
Driving tips .................................... 163
Notes on retrofitting ...................... 313
Power supply ................................. 168
Trailer loads ................................... 314
Towing away
Important safety guidelines ........... 274
With both axles on the ground ....... 276
With the rear axle raised ................ 275
Towing eye ......................................... 270
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 167
Trailer operation
Lights display messages (vehicle
with steering wheel buttons) ......... 209
Lights display messages (vehicle
without steering wheel buttons) .... 196Trai
ler towing
Blind Spot Assist ............................ 148
ESP
®................................................ 67
PARKTRONIC ................................. 154
Permissible trailer loads and
drawbar noseweights ..................... 167
Transmission
see Automatic transmission
Transmission oil ........................ 308, 309
Transmission positions
Automatic transmission ................. 127
Display (DIRECT SELECT lever) ...... 128
Transport
Lashing straps ............................... 245
Loading guidelines ......................... 242
Stickers ......................................... 245
Vehicle ........................................... 276
Transport by rail ................................ 137
Transportation
Rail ................................................ 137
Transportation aids
Load protection net ....................... 247
Transporting
Cargo compartment variations ...... 244
Load distribution ............................ 243
Securing a load .............................. 244
Trim pieces (cleaning instruc-
tions) .................................................. 268
Trip computer
Displaying (vehicle with steering
wheel buttons) ............................... 179
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Resetting (vehicle with steering
wheel buttons) ............................... 179
Resetting (vehicle without steer-
ing wheel buttons) ......................... 172
Selecting the display units (vehi-
cle with steering wheel buttons) .... 186
Selecting the display units (vehi-
cle without steering wheel but-
tons) .............................................. 175
Trip odometer
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Index23

Resetting(vehicle wit hsteerin g
whee lbuttons ).............................. .179
Resetting (vehicle without steer-
ing wheel buttons) ......................... 172
Setting the display unit (vehicle
with steering wheel buttons) ......... 186
Setting the display unit (vehicle
without steering wheel buttons) .... 175
Trip odometer
see Trip odometer
Turn signal
Changing bulbs (additional turn
signals) .......................................... 102
Turn signals
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 96
Trailer display messages (vehicle
with steering wheel buttons) ......... 209
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Two-way radios
Type approval/frequency .............. 303
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 296
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 71
From inside the vehicle (central
unlocking button) .............................7 3
With emergency key element ........... 70
USB (audio)
Playing ...........................................1 82
V
Vanity mirror
Changing a bulb (mirror lamp) ......... 99
Sun visor ........................................ 239
Vehicle
Data acquisition ............................... 34 Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Electronics ..................................... 303
Emergency unlocking ....................... 70
Equipment ....................................... 27
Limited Warranty .............................2
7
Loading .......................................... 288
Locking (in an emergency) ............... 71
Locking (SmartKey) .......................... 69
Lowering ........................................ 299
Maintenance .................................... 28
Operating safety .............................. 30
Parking for a long period ................ 135
Pulling away ................................... 122
Raising ........................................... 297
Registration ..................................... 32
Reporting problems ......................... 32
Securing from rolling away ............ 133
Towing away .................................. 274
Transporting .................................. 276
Unlocking (in an emergency) ........... 71
Unlocking (SmartKey) ...................... 69
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 32
Body/equipment mounting direc-
tives for trucks ................................. 32
Vehicle check
see Preparing for a journey
Vehicle data ....................................... 311
Vehicle dimensions ........................... 311
Vehicle emergency locking ................ 71
Vehicle identification number
see VIN
Vehicle identification plate .............. 303
Vehicle key
see SmartKey
Vehicle tool kit
in the seat base ............................. 270
Scope ............................................ 270
Storage location ............................ 270
Stowage compartment in the rear. .270
Stowage space in the cargo com-
par tment ........................................ 271
24Index

Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and a small amount of powder may also be
released. The 6restraint system warning
lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
Rduration
Rdirection
Rintensity Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision.
An Emergency Tensioning Device can only be
triggered, if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 45)
Rthe seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
RFront air bags
RWindow curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on the
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG OFF indicator lamp (
Ypage 46).
Your vehicle has two-stage front air bags. In the
first deployment stage, the front air bag is filled
with propellant gas. The front air bag is fully
deployed with the ma
ximum amount of propel-
lant gas if a second deployment threshold is
reached within a few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bags is determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
Occupant safety57
Safety
Z

In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(
Ypage 47) and the notes on correct use of seat
belts (Ypage 48).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lbs (18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat.
Special seat belt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac- tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with a special seat belt
retractor. When activated, the special seat belt
retractor ensures that the seat belt cannot
slacken once the child seat is secured.
Installing a child restraint system:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPull the seat belt smoothly from the belt out-
let.
XEngage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat belt
retractor is enabled.
XPush the child restraint system down so that
the seat belt is tight and does not loosen.
Removing the child restraint system and deac-
tivating the special seat belt retractor:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPress the release button of the seat belt
buckle and guide the seat belt tongue back
towards the belt sash guide.
The special seat belt retractor is deactivated.
Child restraint system
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Children in the vehicle59
Safety
Z

You can obtain further information about the
correct child restraint system from any
Mercedes-Benz Commercial Van Center.
GWARNING
If the child restraint system is installed incor-
rectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained
in the event of an accident, heavy braking or
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instruc-
tions and the notes on use. Please ensure,
that the base of the child restraint system is
always resting completely on the seat cush-
ion. Never place objects, e.g. cushions, under or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers.
GWARNING
If a rearward facing child restraint system is
installed in the direction of travel by mistake, it cannot protect as intended. This is the case
if, for instance, you install a rearward-facing
child restraint system on a rear seat opposite
to the direction of travel. In the event of an
accident, a child might not be restrained cor-
rectly. This poses an increased risk of injury or
even fatal injury.
Always install the rear seat in the direction of
travel before you install the rearward facing
child restraint system.
GWARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading guide-
lines" (
Ypage 242).
GWARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
The securing systems of child restraint systems
are:
Rthe seat belt system
Rthe LATCH-type (ISOFIX) securing rings
Rthe Top Tether anchorages
If it is absolutely necessary to carry a child on
the front-passenger seat, be sure to observe the
information on the "Occupant Classification
System (OCS)" (
Ypage 52). There you will also
find information on deactivating the front-
passenger front air bag.
All child restraint systems must meet the fol-
lowing standards:
RU.S. Federal Motor Vehicle Safety Standards
213 and 225
RCanadian Motor Vehicle Safety Standards
213 and 210.2
Confirmation that the child restraint system cor-
responds to the standards can be found on an
instruction label on the child restraint system.
This confirmation can also be found in the instal-
lation instructions that are included with the
child restraint system.
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
60Children in the vehicle
Safety

XTo unlock:press the%button.
XTo lock: press the &button.
If the driver's or front-passenger door is open,
the open door is not locked.
All other doors and the tailgate/rear doors
are locked.
If a sliding door or the tailgate/rear door is
open, only the driver's and front-passenger
doors are locked.
You cannot unlock the vehicle centrally from the inside if the vehicle has been locked with the
key.
If the vehicle has been locked using the locking
button for the central locking and a door is
opened from the inside, only the door that has
been opened is unlocked.
If the vehicle has previously been locked with
the key, opening a door from the inside will trig-
ger the anti-theft alarm system. Switch off the
alarm (
Ypage 68).
Automatic locking
XTo switch on: press and hold the %button
until an acoustic tone sounds.
XTo switch on : press and hold the &but-
ton until an acoustic tone sounds. When the ignition is switched on, the vehicle will
lock automatically from a speed of approx-
imately 9 mph (15 km/h).
You could therefore be locked out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is being tested on a dynamometer.
If the vehicle has been automatically locked and
a front door is opened from the interior while the
vehicle is stationary, the vehicle unlocks cen-
trally.
Driver's door and front-passenger
door
Door handle (example driver's door)
You can open the driver's or front-passenger
door from the inside at any time, even if it is
locked.
XPull door handle ;.
If a front door is locked, locking knob :pops
up. The door is unlocked and opens.
Sliding door
Important safety notes
GWARNING
When you open the sliding door, the sliding
door could hit other people as it moves back- wards. There is a risk of injury.
Only open the sliding door when traffic con-
ditions permit.
74Sliding door
Opening and closing