2017 MERCEDES-BENZ GLA SUV ESP

Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle.
Observe the following notes on loading and
transporting a load:
R never exceed the maximum permissible gross
vehicle weight or the permissible axle loads
for the vehicle (including occupants).
R the luggage compartment is the preferred
place to store objects.
R position heavy loads as far forwards as pos-
sible and as low down in the luggage com-
partment as possible. R
the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or front
seat backrests. Make sure that the seat
backrests are securely locked into place.
R always place the load behind unoccupied
seats if possible.
R use the lashing eyelets and the luggage nets
to transport loads and luggage.
R only use lashing eyelets and fastening com-
ponents that are suitable for the weight and
size of the load.
R the maximum load capacity of the stowage
well under the luggage compartment floor is
25 kg.
R secure the load with sufficiently strong and
wear-resistant lashing material. Pad sharp
edges for protection.
! Do not position the load on one part of the
folding luggage compartment floor only. The
maximum load capacity of the folding luggage compartment floor is 100 kg. Spread the
weight evenly to avoid damaging the luggage
compartment floor. Place a solid board under the load if necessary. Please note that the
load on the luggage compartment floor will be increased when the load is lashed down. Stowage areas
Stowage compartments
Important safety notes G
WARNING
If you transport objects in the vehicle interior and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction. 288
Stowage areasStowing and features

R
The vehicle occupant would thereby be
pushed into the seat belt by the rear bench
seat/rear seat or by the seat backrest. The
seat belt cannot protect as intended and
could result in additional injury.
R Objects or loads in the boot/luggage com-
partment cannot be restrained by the seat
backrest.
This poses an increased risk of injury.
Before every trip, make sure that the seat
backrests and the rear bench seat/rear seat
are engaged before every trip.
! Before folding the backrest in the rear com-
partment forwards, make sure that the rear
compartment armrest and the cupholder are
folded in. They may otherwise be damaged.
Observe the loading guidelines (Y page 288).
The left-hand and right-hand rear seat backrests can be folded forwards separately to increase
the luggage compartment capacity.
Notes on using the luggage compart-
ment Making the best use of your luggage compart-
ment:
R You can increase the load capacity by adjust-
ing the backrest to the cargo position
(Y page 293).
R The load area can be lengthened by folding
forward the folding backrest of the front-
passenger seat (Y page 291) and the corre-
sponding backrest in the rear. Folding the rear seat backrest forwards
and back Folding the rear seat backrest forwards
X
Fully insert the backrest head restraints if
necessary (Y page 109).
X Move the driver's or front-passenger seat for-
wards if necessary.
X Pull left-hand or right-hand release handle ;
of the seat backrest forwards.
The corresponding seat backrest :is
released.
X Fold backrest :forwards.
X Move the driver's or front-passenger seat
back if necessary. X
Insert the seat belt into seat-belt holder :.
Folding back the rear seat backrest
! Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be dam-
aged. 292
Stowage areasStowing and features

Safety net (without luggage compartment enlarge-
ment)
X To attach and tighten: insert guide rod:
into bracket ;.
X Attach belt hook ?to the lashing eyelet and
pull down on the loose end of the lashing strap until the safety net is taut.
X Fold up the two Velcro fasteners on the ends
of the lashing straps and press them firmly
onto the lashing straps above the belt clamps.
X After driving a short distance, check the ten-
sion of the safety net and retighten it if nec-
essary.
X To loosen and detach: pull belt clamp=up
to reduce the tension in the lashing strap.
X Unhook belt hook ?from the lashing eyelet.
X Detach guide rod :from bracket ;.
X To stow: press the red button on the upper
and lower guide rod.
X Fold the safety net and roll it up.
X Close the two Velcro fasteners on the safety
net holder. Stowage space under the luggage
compartment floor
Important safety notes G
WARNING
If you drive when the luggage compartment
floor is open, objects could be flung around,
thus striking vehicle occupants. There is a risk of injury, especially when braking or abruptly
changing directions.
Always close the luggage compartment floor
before a journey. !
The maximum load capacity of the stowage
well under the luggage compartment floor is
25 kg.
There is a stowage area for TIREFIT, the vehicle tool kit, a folding box, etc. underneath the lug-
gage compartment floor.
Opening and closing the luggage com-
partment floor X
To open: open the tailgate.
X Unlock the luggage compartment floor.
X Holding ribbing ;, press handle :down-
wards.
Handle :folds upwards. X
Using handle :, swing the luggage compart-
ment floor upwards as far as side flaps =,
then overcome the resistance of flaps =.
X Place the luggage compartment floor on side
flaps =. Stowage areas
295Stowing and features Z

Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake
discs and pads dry. The vehicle can then be
parked up for a long period of time.
Regular care of your vehicle is a condition for
retaining quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency. !
When Distance Pilot DISTRONIC or the
HOLD function is activated, the vehicle
brakes automatically in certain situations.
To avoid damage to the vehicle, deactivate
Distance Pilot DISTRONIC and the HOLD
function in the following or similar situations:
R when towing away
R in a car wash
! Make sure that the automatic transmission
is in position Nwhen washing your vehicle in
a tow-through car wash. The vehicle could be
damaged if the transmission is in another
position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely
R the blower is switched off
R the windscreen wiper switch is at position
0
R the 360° camera or the reversing camera is
deactivated
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet. 308
CareMaintenance and care

Cleaning the exhaust tail pipes
G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as sanitary
cleanser or wheel cleaner.
! Mercedes-AMG vehicles with black exhaust
pipes: the black-chrome tailpipe finishers
should not be polished with a chrome polish.
They will otherwise lose their black sheen. For optimal care, the finishers should be rubbed
with a lightly oiled cloth after every car wash.
Commercially available engine and care oils
are suitable for this.
For heavier soiling, you can apply a fine paint- work polish with a microfibre cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing the vehicle.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfibre
cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to 312
CareMaintenance and care

Where will I find...?
Reflective safety jacket
Removing and stowing the reflective
safety jacket The reflective safety jackets are located in front
door stowage compartments :. Reflective
safety jackets can also be stored in the rear door stowage compartments.
X To remove: pull out the safety jacket bag
containing the reflective safety jacket.
X Open the safety jacket bag and pull out the
reflective safety jacket.
X To stow: fold the reflective safety jacket, roll
it up and stow it in the safety jacket bag.
X Replace the safety jacket bag into stowage
compartment :.
i Remove a new reflective safety jacket from
its packaging material before sliding it into
the stowage compartment. The packaging
material may otherwise cause it to slip out or
make removing it difficult.
Observe the legal requirements for each indi-
vidual country. Notes on reflective safety jackets :
Maximum number of washes
; Maximum wash temperature
= Do not bleach
? Do not iron
A Do not use a tumble dryer
B Do not dry-clean
C This is a class 2 jacket
R The reflective safety jackets meet the require-
ments defined by the legal standard only:
- if the correct size is used and
- if the reflective safety jackets are correctly
fastened
R Before use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
R The reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
R The maximum number of washes specified is
not the only factor influencing the life span of the reflective safety jackets. Their life span
also depends on use, care, storage etc.
R The reflective safety jackets should be dis-
posed of and replaced with new ones:
- after 15 washes, and/or
- if the reflective strips have become
scratched, and/or
- if the backing material and/or reflective
strips have become soiled with dirt that
cannot be cleaned off, and/or
- the fluorescence has faded e.g. due to the
effects of sunlight
R Dispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company. Where will I find...?
315Breakdown assistance

that you use the proper size and type (summer
or winter tyre).
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced. TIREFIT kit
Important safety notes TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up to
4 mm, particularly those in the tyre tread. You
can use TIREFIT at outside temperatures down
to
Ò20 †. G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tyre sealant away
from children. There is a risk of injury.
If you come into contact with the tyre sealant,
observe the following:
R Rinse off the tyre sealant from your skin
immediately with water.
R If the tyre sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tyre sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tyre sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! After use, excess tyre sealant may run out of
the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop. Flat tyre
319Breakdown assistance Z

X
To reduce the tyre pressure: depress pres-
sure release button :next to pressure
gauge ;.
X When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
Please note that tyre sealant may leak out
when unscrewing the filler hose.
X Screw the valve cap onto the tyre valve of the
sealed tyre.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant bottle.
X Drive to the nearest qualified specialist work-
shop and have the tyre changed there.
X Have the tyre sealant bottle replaced as soon
as possible at a qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist workshop. Battery (vehicle)
Important safety notes
Work on the battery, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. Therefore, always have work on
the battery carried out at a qualified specialist
workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop immediately. Do not drive any further. Always
have work on the battery carried out at a
qualified specialist workshop.
Further information about ABS (Y page 68) and
ESP ®
(Y page 72). G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture is created
while the battery is charging and when jump-
starting.
Always make sure that neither you nor the bat-
tery is electrostatically charged. Electrostatic
charge is created, for example:
R by wearing synthetic-fibre clothing
R by friction between clothing and the seat
R if you pull or push the battery across carpet or
other synthetic materials
R if you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected. 322
Battery (vehicle)Breakdo
wn assis tance