2017 MERCEDES-BENZ E-CLASS SALOON phone

Sear
ching for a contact in the phone book
Multimedia sy stem:
, Tel/ ®.
Telephone .
Phone book #
Select thech aracters. #
Select ¬.
The con tact is displ ayed.
Changing the display and the sorting criteria
fo r contacts
Multimedia sy stem:
, Tel/ ®.
Tele-
phone .
Options .
Name representation
The following options are available:
R Surname, first name
R Surname First name
R First name Surname #
Select an option. Saving a mobile phone contact
Multimedia sy
stem:
, Tel/ ®.
Telephone .
Phone book #
Sear ching for a mobile phone contact
(→ page 284). #
Select G. #
Select Save.
The contact is identified bythef symbol
in the phone book.
Importing contacts into thete lephone book
Vi aOptions, you can import contacts into the
te lephone book as elect ronic business cards
using a memory card, USB or Blu etoo th®
. Source
Requirements:
ò Memory car dThe SD memory card
is inser ted.
ò USB device The USB device is
inserted in the USB
port.
ñ Bluetooth ®
con‐
nection If
th e sending of
vCards is suppor ted
via Blue tooth®
,
vCard s can be
re cei ved on mobile
phones or netbooks,
fo rex ample.
Blue tooth ®
is activa‐
te d in the multimedia
sy stem and on the
re spective device
(see the manufactur‐
er's operating instruc‐
tions). 284
Multimedia sy stem

Deleting a contact from
the phone book
Multimedia sy stem:
, Tel/ ®.
Telephone .
Phone book
Yo u can dele tecontacts stored in theve hicle. #
Switch off automatic download of mobile
phone contacts (→ page 283).#
Highlight a contact in the phone book. #
Select G. #
Select Delete contact. #
Select Yes. Call lists
Overview of
the call lists
If yo ur mobile phone suppo rts th e PBAP Blue‐
tooth ®
profile, the call lists from the mobile
phone are displa yed in the multimedia sy stem.
When connecting the mobile phone, you may
ha ve toconfirm the connection forth e PBAP
Blue tooth ®
profile (see manufacturer's operating
manual).
If yo ur mobile phone does not suppo rtthe PBAP
Blue tooth ®
profile, the multimedia sy stem gener‐ ates its
own call li sts. These are not the same as
th e call lists in your mobile phone.
If th e conta ctfor an incoming call is not yet
sa ve d in the multimedia sy stem, you can use the
call li stto save thete lephone number.
Making a call from call lists
Multimedia sy stem:
, Tel/ ®.
Telephone .
Call lists #
Select Incoming calls orCalls dialled . #
Select an entry. #
Make the call.
Displaying details from a list entry
Multimedia sy stem:
, Tel/ ®.
Telephone .
Call lists #
Select Incoming calls orCalls dialled .
The list is displa yed. #
Highlight an ent ry. #
Select G. #
Select Details. Speed dial li
st Calling up
the speed dial list
Multimedia sy stem:
, Tel/ ®.
Telephone .
Call lists #
Select Speed dial preset list .
Setting up a speed dial list
Multimedia sy stem:
, Tel/ ®.
Telephone .
Phone book #
Select a conta ct. #
Select G. #
Select Assign speed dial preset. #
Select the preset forth e speed dial.
Deleting speed dial presets
Multimedia sy stem:
, Tel/ ®.
Telephone .
Call
lists .
Speed dial preset list
Deleting a speed dial preset #
Highlight the preset youwa nttodele te. #
Select G. #
Select Delete speed dial preset. Multimedia sy
stem 285

#
Select Yes.
Deleting all speed dial pres ets#
Highlight a preset. #
Select G. #
Select Delete all speed dial presets .#
Select Yes. Messages (t
ext messages and e-mails) Note
s on messages
If th e connected mobile phone supports the
Blu etoo th®
MAP profile, the message function
can be used on the multimedia sy stem. With
some mobile phones, some settings still ha veto
be made af ter connecting tothe multimedia sys‐
te m (see the manufacturer's operating instruc‐
tions).
New messages are identified bythe1 symbol
in the multimedia sy stem display and an audible
signal.
The ú symbol is displa yed when the mobile
phone's message memory is full. Te
xt messa ges cannot be written while theve hi‐
cle is in motion.
Yo u can obtain fur ther information about set‐
tings and suppor ted functions of Blue tooth®
-
capable mobile phones from a Mercedes-Benz
service centre or at: http://www.mercedes-
benz.com/connect
Calling up the settings for messages
Multimedia sy stem:
, Tel/ ®.
Telephone .
1 .
Set-
tings
Configuring an e-mail account #
Select an e-mail account.
The e-mail account is now confi gured.
Configuring thete xt messages or e-mails dis‐
pla yed #
Highlight Text msg. or an e-mail account. #
Select G.
A menu wi th thefo llowing options is shown:
R All messages
R New messages R
off(The messages are not displa yed auto‐
maticall y.) #
Select an option.
Re ading messages
Multimedia sy stem:
, Tel/ ®.
Telephone .
1
In the message menu
Unr ead messages are displa yed. #
Select a message.
In the message folder
The message menu is displa yed. #
Select 1SMS or1 E-mail. #
Select a message.
Making a call from the messages menu
Multimedia sy stem:
, Tel/ ®.
Telephone .
1
Calling a text message sender #
Highlight a text messa ge. #
Select G. #
Select Call sender. 286
Multimedia sy stem

Calling phone numbers from a message
#
Call up a text messa geor e-mail. #
Select a phone number within the message. #
Select Call number . Mercedes me connect
Information on Mercedes me connect
Mercedes me connect pr
ovides thefo llowing
services:
R breakdown management
R appointment requests or similar
R accident management
R Mercedes-Benz emer gency call sy stem
The Mercedes-Benz Cus tomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The Info call button, the breakdown assis tance
button and the emer gency call button can be
fo und on theove rhead control panel of theve hi‐
cle (→ page 288). Yo
u can also use the multimedia sy stem tomake
th e call (→ page 287).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(→ page 290).
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/de_DE/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
requ ired:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region. R
The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
, Tel/ ®.
Telephone #
Calling up the phone book (→ page 284). #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data.
The data transfer is shown in the displa y.
Then, you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html Multimedia sy
stem 287

Making a call via
theove rhead control panel
Re quirements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
re qu ired:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y. 1
Breakdown assis tance call
2 SOS button co ver
3 MB Info call
4 SOS button #
Tomake a breakdown assistance call:
press button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 4for at least
one second. #
Tomake an MB In focall: press button 3.
An emer gency call can be initia tedeve n if a
breakdown assi stance or MB In focall is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information on the MB Info call
An In focall tothe Mercedes-Benz Cus tomer
Centre has been initia ted via theove rhead con‐
trol panel (→ page 288) orthe multimedia sys‐
te m (→ page 287).
Yo u can find information on thefo llowing topics:
R activation of Mercedes me connect
R Operating theve hicle
R Nearest Mercedes-Benz Service Centre 288
Multimedia sy stem

Mercedes me,
theDo you consent to the trans-
fer of vehicle data and vehicle position data to
the Mercedes-Benz Customer Centre in order to
better deal with your query? message appears.#
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me Tr
ansfer red data during a se rvice call In cer
tain countries you must confirm the data
transfer.
When you make service calls via Mercedes me
connect, thefo llowing data is transfer red: Overview of transfer
red data Service cal
lT ransfer red data
MB Info call
Breakdown assis‐
ta nce call R
Current vehicle
location
R Vehicle identifica‐
tion number
R Service code
R Selected data
about thest atus
of theve hicle Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The ignition mu stbe switched on before an auto‐
matic emer gency call can be made. Overvi
ewofthe Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 291) or manually . Only make emer‐
ge ncy calls if you or others are in need of res‐
cue. Do not make an emer gency call in theeve nt
of a breakdown or a similar situation.
Messages in the multimedia sy stem displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall. 290
Multimedia sy stem

%
If an emergency call is una vailable, a mes‐
sage tothis ef fect also appea rsinthe multi‐
function display of the instrument clus ter.
Au tomatic eme rgency call
Re quirements:
R The ignition is switched on.
R The star ter battery has suf ficient charge.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres. R
In cer tain situations data is also transmitted
in the speech channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
If yo ur vehicle is equipped with an SOS button in
th eove rhead control panel, it flashes until the
emer gency call has been compl eted.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency call number 999 or 11 2
on your mobile phone. If an eme
rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R Onthe basis of the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Manual emer gency call #
Ifth eve hicle has an SOS button in theove r‐
head control panel: press and hold the but‐
to nfo r at least one second.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator. Multimedia sy
stem 291

R
Onthe basis of the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R A message with accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in the speech channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency number 999 or 112 on
yo ur mobile phone.
Ending an unin tentional emer gency call #
Select ~onthe multifunction steering
wheel.
Tr ansmitted data with th e Mercedes-Benz
emer gency call sy stem
The following data is transmitte dto the
Mercedes-Benz emer gency call centre:
R theve hicle's GPS position data
R the last GPS position data on thero ute (a few
hundred metres before the incident)
R direction of tr avel
R vehicle identification number
R theve hicle drive type
R the estimated number of people in theve hi‐
cle
R whe ther Mercedes me connect is available or
not
R whe ther the emer gency call was initiated
manually or automatically R
the time of the accident
R the language setting on the multimedia sys‐
tem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R the cur rent vehicle position can be called up
R avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. 292
Multimedia sy stem