2017 MERCEDES-BENZ E-CLASS CABRIOLET Owners Manual

Display messages
Possible causes/consequences and M
MSolutions
, Replace key See Owner's
Manual *
Ve hicles with a digital vehicle key:only a few or no authorisations remain forst arting the engine. #
Make sure that the Internet connection is not limited bycer tain mobile phone settings. #
Open the Mercedes me connect web App http://www.mercedes.me. and call up the "digital vehicle key"
service. #
Deactivate the service firs t and then activate it again. #
Ifth e display message still appears, con tact the Mercedes-Benz Cus tomer Assis tance Center (C AC).
 Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery .
Â
Key not detected (white
display message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, start the engine with theke y in thestow age compartment . 446
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
 Key not detected (red dis‐
play message) *T
hekey cannot be de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit choff the engine:
R you can no lon gerst art the engine
R you cannot centrally lock theve hicle #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Place theke y in thestow age compartment forst arting the engine with theke y .
 Place the key in the
marked space See Owner's
Manual *T
hekey de tection function is malfunctioning. #
Change the location of theke y in theve hicle. #
Start theve hicle with theke y in thestow age compartment . Display messages and
warning/indicator lamps 447

Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
j Trailer coupling extending… *R
etra ct or extend the ball nec k.
Do not attem pttospeed up, slow down or initiate there tracting or extending process using your hand, foot or other
aids. During there tracting or extending process, do not couple a traile r.
When the ball neck has reached an operational position, the display message disappears. 448
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
j Check trailer hitch lock *T
he trailer hitch is not operational. &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. #
Uncouple the trailer and safeguard it against rolling away. #
Initiate a new swivelling procedure . #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is defective and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. Pay attention tothere duced ground clearance due to
th e unloc ked ball nec k. #
Consult a qualified specialist workshop.
Apply brake to deselect
Park (P) position *
Yo u ha veattem ptedto shift the transmission out of position jand into ano ther transmission position. #
Depress the brake pedal. Display messages and
warning/indicator lamps 449

Display messages
Possible causes/consequences and M
MSolutions
To shift out of P or N,
depress brake and start
engine *
Yo u ha veattem ptedto shift the transmission out of position jori into ano ther transmission position. #
Depress the brake pedal. #
Start the engine.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *
The driver's door is not fully closed and the transmission is in position k,iorh. #
Shift the transmission toposition jwhen you park theve hicle.
N permanently active Risk
of vehicle rolling *
While theve hicle is rolling or while you are driving, the transmission has been shif tedto position i. #
Depress the brake pedal tostop and, when theve hicle is stationar y,shift the transmission toposition j. #
Tocontinue your journe y,shift the transmission toposition hork.
Only select Park (P) when
vehicle is stationary *
The transmission can only be shif tedto position jwhen theve hicle is stationar y.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. The transmission position can no longer be shif ted. #
When the transmission is in position h, consult aqualified specialist workshop and do not change the trans‐
mission position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop. 450
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off the ignition
before exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heater. Otherwise, the12 V
battery might dischar geand it will then only be possible tostart theve hicle using a donor battery (s tarting
assis tance).
Transmission Malfunction
Stop *
The transmission is malfunctioning. The transmission shi fts to position iautomaticall y. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Switch the transmission toposition j. #
Consult a qualified specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. Reversege ar can no lon ger be engaged. #
Consult a qualified specialist workshop.
Stop vehicle Leave engine
running Wait Transmission
cooling *T
he transmission has overheated. Pulling away can be temp orarily impaired or not possible. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Start the engine. #
Wait until the display message disappears before pulling away. Displ
aymessa ges and warning/indicator lamps 451

Display messages
Possible causes/consequences and M
MSolutions
Auxiliary battery malfunc-
tion *T
he auxiliary batteryforth e transmission is no longer being charge d. #
Consult a qualified specialist workshop. #
Untilthen, manually set the transmission toposition jbefore you swit choff the engine. #
Before leaving theve hicle, apply the electric parking brake.
Air conditioning Malfunc-
tion See Owner's Manual *O
peration of the climate control sy stem is temp orarily restricted. Air flow and fresh air supply are set toautomatic
mode. #
Have the climate control sy stem checked at a qualified specialist workshop.
Apply brake to select R *
Yo u ha veattem ptedto shift the transmission out of position hand into transmission position k. #
Depress the brake pedal. #
Switch the transmission toposition k.
j
Operation only possible in
transmission position N *
Yo u ha veattem ptedto displace the ball neck and the transmission is not in position i. #
Switch the transmission toposition i. 452
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
j Operation only possible in
transmission position P *
Yo u ha veattem ptedto displace the ball neck and the transmission is in position k,iorh. #
Depress the brake pedal. #
Switch the transmission toposition j.
Let fresh air into the vehi-
cle interior! Air condition-
ing malf. Visit workshop *T
he climate contro l system is malfunctioning. &
WARNING Risk of inju ryand accident due toan insuf ficient supply of fresh air
If th e climate control sy stem is malfunctioning, carbon dioxide le vels may inc rease in the passenger compart‐
ment. Breathing in carbon dioxide may cause dizziness. #
Open the window toensure that there is a suf ficient supply of fresh ai r. #
Open the window toensure that there is a suf ficient supply of fresh ai r. #
Consult a qualified specialist workshop immediatel y.
Ð
Steering malfunction Drive
carefully Visit workshop *T
he po wer assi stance of thesteering is malfunctioning. You may need touse more forc eto steer. #
Drive on carefull y. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 453