Page 305 of 521

R
depending on the mobile phone, text mes‐
sa ge s are not directly visible and must first
be selected (see the manufacturer's operat‐
ing instructions).
A list of mobile phones which are compatible
with thete lephone module with Blue tooth®
(SAP
profile) can be found on the Internet at:
http://www.mercedes-benz.com/connect
Deleting call lists in thete lephone module
Call lists are only available in thete lephone mod‐
ule if the connected mobile phone supports the
Blu etoo th®
PA P (Phonebook AccessProfile) pro‐
fi le.
Deleting call lists Nu mbe rF unction
0002 Call lists inthete le‐
phone module are
dele ted Te
rm inating the connection between the
mo bile phone and thete lephone module
There are two waysof disconnecting the
mo bile phone and module:
Au tomatic discon‐
nection Occu
rsafte r leaving
th ere ception range
Manual disconnec‐
tion Occu
rsby term inating
th e Blue tooth®
con‐
nection on the mobile
phone (see the manu‐
fa cturer's ope rating
instructions) Charging a mobile phone via the
telephone
module #
Slide and remo vemodule co ver2. #
Connect the mobile phone using a data cable
with USB port 1.302
Multimedia sy stem
Page 306 of 521

Re
setting thete lephone module to factory
settings #
Press and hold button 2onthe module. #
As soon as indicator lamp 1lights up
orange, release button 2. #
Press button 2again. Apple CarPlay™
Overview of Apple CarPlay™
iPhone
®
functions can be used via the multime‐
dia sy stem using Apple CarPlay™. They are oper‐
ated using the controller or the Siri ®
vo ice-oper‐
ated control sy stem. You can activate thevo ice- operated control sy
stem bypressing and holding
th eó button on the multifunction steering
wheel.
Only one mobile phone at a time can be connec‐
te d via Apple CarPlay™ tothe multimedia sys‐
te m.
While using Apple CarPlay™, various functions of
th e multimedia sy stem, e.g. navigation, are not
av ailable.
The availability of Apple CarPlay™ may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Connecting an iPhone ®
via Apple CarPlay™
Re quirements:
R Apple CarPlay™ can be used with Apple ®
operating sy stem version iOS 8.3 or abo ve.
R The full range of functions for Apple Car‐
Play™ is only possible with an Internet con‐
nection. R
The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (→ page 323).
Multimedia sy stem:
, Connect .
Apple CarPlay
Setting automatic or manual start
A messa geappears when connec tedfo rth efirst
time. #
Automatic star t:select Automatically.
Start automatically is activatedO.
Apple CarPlay™ will now start immediately
af te rth e iPhone ®
is connected tothe multi‐
media sy stem using a USB cable. #
Manual star t:select Manually . #
Select the iPhone ®
in the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept and start.
or Multimedia sy
stem 303
Page 307 of 521

#
Select Reject and end .
If yo u selected automatic start, you will ha ve
to start Apple CarPlay™ manually the next
time youwa nttouse it.
Exiting Apple CarPlay™ #
Select Úin Apple CarPlay™.
Calling up Apple CarPlay™ tone settings
Multimedia sy stem:
, Connect .
Apple CarPlay .
Sound #
Select theto ne menu (→ page 343).
Ending Apple CarPlay™
Multimedia sy stem:
, Connect .
Apple CarPlay #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Android
Auto Android
Autoove rview
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated
using the controller or thevo ice-operated con‐
trol sy stem. You can activate thevo ice-opera ted
control sy stem bypressing and holding theó
button on the multifunction steering wheel.
Only one mobile phone at a time can be connec‐
te d via Android Auto to the multimedia sy stem.
Va rious multimedia sy stem functions, e.g. navi‐
ga tion, are una vailable while using Android Auto.
The availability of Android Autoand Android Auto
Apps may vary according tothe count ry. The service pr
ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Connecting a mobile phone via Android Auto
Requ irements:
R The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out when
th eve hicle is stationary for saf etyre asons.
R The mobile phone suppo rts Android Auto
from Android 5.0.
R The Android AutoApp is ins talled on the
mobile phone.
R In order touse thete lephone functions, a
mobile phone must be connec tedto the mul‐
timedia sy stem via Blue tooth®
(→ page 290).
If th ere was no prior internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via the USB port çusing a
suitable cable (→ page 323).304
Multimedia sy stem
Page 308 of 521

R
The full range of functions for Android Autois
only possible with an Internet connection.
Multimedia sy stem:
, Connect .
Android Auto #
Select the mobile phone from the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept and start.
or #
Select Reject and end.
Ac tivating automatic start #
Select Start automatically O.
St arting manually #
Select the mobile phone from the device list.
Exiting Android Auto #
Press theò button. Calling up
the Android Auto to ne settings
Multimedia sy stem:
, Connect .
Android Auto .
Sound #
Select theto ne menu (→ page 343).
Ending Android Auto
Multimedia sy stem:
, Connect .
Android Auto #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data when using Apple
CarPlay™ and Android Auto Note
s on transfer redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
Sy stem information:
R software release of the multimedia sy stem
R system ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is randomly gener‐
ated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (→ page 265).
Driving status data:
R transmission position engaged Multimedia sy
stem 305
Page 309 of 521

R
distinction between par ked, standstill, rolling
and driving
R day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
Po sition data:
R co-ordinates
R speed
R compass direction
R acceleration direction
This data is only transfer red while the navigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Breakdown management
R Appointment requ ests or similar R
Accident mana gement
R Mercedes-Benz emer gency call sy stem
The Mercedes-Benz Cus tomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The Info call button, the breakdown assis tance
button and the emer gency call button can be
fo und on theove rhead control panel of theve hi‐
cle (→ page 307).
Yo u can also use the multimedia sy stem tomake
th e call (→ page 306).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(→ page 309).
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/de_DE/index.html Calling
the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
requ ired:
R you ha veaccess toa GSM network
R the contract partner's GSM network co ver‐
age is available in there spective region
R the ignition must be switched on so that
ve hicle data can be transfer red automatically
Multimedia sy stem:
, Telephone .
ª Contacts #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data.
The data transfer is shown in the displa y.
Then, you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is 306
Multimedia sy stem
Page 310 of 521

av
ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making a call via the overhead control panel
Re quirements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
re qu ired:
R you ha veaccess toa GSM network
R the contract partner's GSM network co ver‐
age is available in there spective region
R the ignition must be switched on so that
ve hicle data can be transfer red automatically 1
Breakdown assis tance call
2 SOS button co ver
3 MB Info call
4 SOS button #
Tomake a breakdown assistance call:
press button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 4for at least
one second. #
Tomake an MB In focall: press button 3.
An emer gency call can be initia tedeve n if a
breakdown assi stance or MB In focall is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information on the MB Info call
An In focall tothe Mercedes-Benz Cus tomer
Centre has been initia ted via theove rhead con‐
trol panel (→ page 307) orthe multimedia sys‐
te m (→ page 306).
Yo u can find information on thefo llowing topics:
R activation of Mercedes me connect
R operating theve hicle
R nearest Mercedes-Benz service centre Multimedia sy
stem 307
Page 311 of 521

R
other products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page 309).
Information on the breakd own assistance
call
A breakdown assis tance call tothe Mercedes-
Benz Cus tomer Centre has been initia ted via the
ov erhead control panel (→ page 307) orthe mul‐
timedia sy stem (→ page 306).
R Aqu alified Mercedes-Benz tech nician car ries
out repairs on site and/or theve hicle will be
to we dto the nearest Mercedes-Benz service
cent re.
Yo u may be charge dfo rth ese services.
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page 309).
Information on Mercedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (→ page 309). An emer
gency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
centre
R if necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect acci‐
dent management
R if necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre
Mercedes me connect service message
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur confirmation, theve hicle data is
sent and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desired
service outlet.
This service outlet will then conta ctyou
within 24hours.
% Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Consenting todata transfer for Me rcedes me
connect
Re quirement:
R There is an active breakdown assis tance or
Info call on the multimedia sy stem
(→ page 306) or theov erhead control panel
(→ page 307).
If th e breakdown and Mercedes me connect
concier geservices are not activated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the 308
Multimedia sy stem
Page 312 of 521

Mercedes-Benz Customer Centre in order to
improve the processing of your request?
mes‐
sage appears. #
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me Tr
ansfer red data during a se rvice call In cer
tain countries you must confirm the data
transfer.
If yo u make service calls using Mercedes me
connect, transfer red data includes thefo llowing: Overview of transfer
red data Service cal
lT ransfer red data
MB Info call
Breakdown assis‐
ta nce call R
current vehicle
location
R vehicle identifica‐
tion number
R service code
R selected data
about thest atus
of theve hicle Mercedes-Benz emer
gency call sy stem Note
s onthe Mercedes-Benz emer gency call
sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The ignition mu stbe switched on before an auto‐
matic emer gency call can be made. Overvi
ewofthe Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 310). Only make eme rgency calls if you
or others are in need of rescue. Do not make an
emergency call in theeve nt of a breakdown or a
similar situation.
Messages in the multimedia sy stem displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall. Multimedia sy
stem 309