Tires
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
hNThe yellow combination low tire pressure telltale/TPMS malfunction telltale for
the TPMS (pressure loss or malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at least one of the tires.
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed increase.
Rthey may wear excessively and/or unevenly, which may greatly impair tire trac-
tion.
Rthe driving characteristics, as well as steering and braking, may be greatly
impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking maneuvers. Pay
attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 141).
XObserve the additional display messages in the multifunction display.
XCheck the tires and, if necessary, follow the instructions for a flat tire
(Ypage 278).
XCheck the tire pressure (Ypage 299).
XIf necessary, correct the tire pressure.
hN The yellow tire pressure monitor warning lamp (pressure loss/malfunction)
flashes for approximately one minute and then remains lit.
The tire pressure monitor is faulty.
GWARNING
The system is possibly unable to recognize or register low tire pressure.
There is a risk of an accident.
XObserve the additional display messages in the multifunction display.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster235
On-board computer and displays
Z
General notes
The multimedia system section in this Opera-
tor's Manual describes the basic principles for
operation. More information can be found in theDigital Operator's Manual.
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
The multimedia system calculates the route to
the destination without taking the following into
account, for example:
Rtraffic lights
Rstop and yield signs
Rparking or stopping restrictions
Rroad narrowing
Rother road and traffic rules and regulations
The multimedia system may give incorrect nav-
igation recommendations if the actual street/
traffic situation does not correspond with the
digital map's data.
For example:
Ra diverted route
Rthe road layout or the direction of a one-way
street has been changed
For this reason, you must always observe road
and traffic rules and regulations during your
journey. Road and traffic rules and regulations
always have priority over multimedia system
driving recommendations.
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving. Please always use this feature instead of con-
sulting the map display for directions. Looking
at the icons or map display can distract you from
traffic conditions and driving, and increase the
risk of an accident.
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled equip-
ment and meets the FCC radio frequency (RF)
Exposure Guidelines in Supplement C to OET65.
This equipment has very low levels of RF energy
that is deemed to comply without maximum
permissive exposure evaluation (MPE). How-
ever, it is recommended
to insta
ll it at a distance
of at least 8 inches (approx. 20 cm) between the
radiation source and a person's body (not
including limbs such as hands, wrists, feet and
legs).
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either
you will not be able to select certain menu items
or a message will appear to this effect.
236Function restrictions
Multimedia system
Favorites
Calling up and exiting favorites
XTo call up :press th eg buttonon th econ-
troller .
XSelect afavorite ,e.g. Vehicl e.
The favorite sare displayed.
XTo exit :press th eg buttonagain .
Adding favorites
Adding a predefined favorite
:Adds ane wfavorite
;Renames aselected favorite
=Moves aselected favorite
?Deletes aselected favorite
XPress th eg button.
XSlide6thecontroller.
The men ubar is shown.
XSelec tReassign.
The categories are displayed.
XSelec t acategory.
The favorite sare displayed.
XSelec t afavorite .
XAdd a favorite at th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Adding your own favorite
XSelec tVehicl eQClimate Contro l.
XPress and hold theg buttonuntil th e
favorite sare displayed.
XAd d a favorite at th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Navigation mode
Important safety notes
GWARNIN G
If you operate information systems and com-
munication equipmen tintegrate din th evehi-
cle while driving ,you will be distracte dfrom
traffic conditions. You could also lose control
of th evehicle. Ther eis aris kof an accident.
Only operate th eequipmen twhen th etraffic
situation permits. If you are no tsure that this
is possible ,park th evehicl epayin gattention
to traffic condition sand operate th eequip-
men twhen th evehicl eis stationary.
You must observ eth elegal requirements for th e
country in whic hyou are currentl ydriving when
operating th enavigation system.
General notes
Amon gother things, correct functioning of th e
navigation system depend son GPS reception .In
certai nsituations, GPS reception may be
impaired ,there may be interferenc eor there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped wit hGarmin
®MA PPILOT
(see th emanufacturer' soperating instructions).
The Garmin
®MA PPILOT operating instruction s
are store don th eSD car das aPD Ffile .The SD
car dbox contains aquic kguide .
The followin gdescription sapply to navigation
wit hCOMAND .Further information can be
foun din th eDigital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelec tNav iQNavigation.
The map shows th evehicle's curren tposition .
XSlide6thecontroller.
XSelec tOption sQRout eSettings.
Notes for rout etypes:
REco Route
RDynami cTraffi cRoute
Traffic report son th erout efor th erout eguid-
anc eare taken int oaccoun t(not available in
all countries).
238Operating system
Multimedia system
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red afterthe system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RAfter the system self-diagnosis, the Inoper‐ativeorServicenotactivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 254).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig- gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The
Connecting…
message appears in
the multifunction display.
The audio output is muted.
Once the connection has been made, the Con‐
nectedmessage appears in the multifunction
display.
All important information on the emergency is
transmitted, for example:
Rcurrent location of the vehicle (as determined by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call
couldnotbeconnectedmessage
appears in the multifunction display and must
be confirmed.
In this case, summon assistance by other
means.
Features255
Stowage and features
Z
Displaying service messages
XSwitchon th eignition .
XPress th e= or; buttonon th esteerin g
whee lto selec tth eServ.menu.
XPress th e9 or: buttonto selec tth e
ASSYSTPLU Ssubmen uand confirm by press-
in g th ea button.
The servic edue dat eappears in th emulti-
function display.
Information about Service
Resetting th eASSYS TPLUS service inter -
va ldisplay
!If th eASSYST PLU Sservic einterval display
has bee ninadvertentl yreset ,this setting can
be correcte dat aqualified specialis twork-
shop.
Hav eservic ewor kcarrie dout as described in
th eMaintenance Booklet .Thi smay otherwise
lead to increase dwear and damage to th e
major assemblies or th evehicle.
A qualified specialis tworkshop ,e.g. an author -
ized Mercedes-Ben zCenter, will reset th e
ASSYST PLU Sservic einterval display after th e
servic ewor khas bee ncarrie dout .You can also
obtain further information on maintenance
work, fo rexample.
Specia lservice requirement s
The specifiedmaintenance interval take sonly
th enormal operation of th evehicle into
account. Under arduous operatin gcondition sor
increase dload on th evehicle, maintenance
wor kmus tbe carrie dout more frequently, fo r
example:
Rregular city drivin gwit hfrequent intermediate
stops
Rif th evehicle is primarily used to trave lshort
distances
Ruse in mountainous terrain or on poo rroad
surfaces
Rif th eengin eis ofte nlef tidling fo rlon gperiods
Under th ese o
r similar conditions, have, fo r
example, th eair filter, engin eoil and oil filte r
replaced or changed more frequently. Under
arduous operatin gconditions, th etires mus tbe
checke dmore often. Further information can be
obtained at aqualified specialis tworkshop ,e.g.
an authorized Mercedes-Ben zCenter.
Drivin gabroad
An extensive Mercedes-Ben zServic enetwor kis
also available in other countries. You can obtain
further information from any authorized
Mercedes-Ben zCenter.
Car e
General notes
HEnvironmental not e
Dispose of empty packagin gand cleanin g
cloths in an environmentally responsible man -
ner.
!Fo rcleanin gyour vehicle, do no tuse any of
th efollowing:
Rdry, rough or har dcloths
Rabrasiv ecleanin gagents
Rsolvents
Rcleanin gagents containin gsolvents
Do no tscrub .
Do no ttouch th esurfaces or protective films
wit hhar dobjects ,e.g. arin gor ic escraper.
You could otherwise scratch or damage th e
surfaces and protective film.
!Do no tpar kyour vehicle fo r alon gperiod of
time directl yafter cleaning, particularly after
cleanin gth ewhee lrim wit hwhee lcleaner.
Wheel cleaner can lead to th eincrease dcor-
rosio nof th ebrake discs and pads .Therefore,
drive fo r afew minutes after cleaning. By
heatin gup th ebrakes, th ebrake discs and
pads dry. The vehicle can then be parke dfo r a
lon gperiod of time.
Regular car eof your vehicle is acondition fo r
retainin gth equalit yin th elon gterm .
Use car eproducts and cleanin gagents recom -
mended and approved by Mercedes-Benz.
Washing th evehicle an dcleaning th e
paintwor k
Automatic car was h
GWARNING
Brakin gefficiency is reduce dafter washin g
th evehicle. There is aris kof an accident.
270Care
Maintenance and care
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!When DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes automat-
ically in certain situations.
To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof
are fully closed.
Rthe ventilation/heating is switched off (the
OFF button has been pressed).
Rthe windshield wiper switch is at position 0.
Rthe 360° camera or rear view camera is
switched off.
The vehicle may otherwise be damaged.
!In car washes with a towing mechanism,
make sure that the automatic transmission is in transmission position N, otherwise the
vehicle could be damaged.
RVehicles with a SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door or
front-passenger door whe
n the engine is
switched off. Otherwise, the automatic
transmission selects park position Pauto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans-
mission to Nbeforehand.
RVehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position Pauto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
XMake sure the vehicle is stationary and the
ignition is switched off.
XTurn the SmartKey to position2in the ignition
lock (Ypage 123).
Use the SmartKey instead of the Start/Stop
button on vehicles with KEYLESS-GO.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wipe r b
lades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint- work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
Care271
Maintenance and care
Z
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, roof gaps, joints, etc.
RElectrical components
RBattery
RConnectors
RLamps
RSeals
RTrim
RVentilation slots
Damaged seals or electrical components can
lead to leaks or failures.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the pai
nt cleaner recom-
mended and approved by Mercedes-Benz
should be used.
Do not use these care products in the sun or on
the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint- work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
The vehicle should ideally be washed by hand
using a soft sponge, car shampoo and plenty of
wa ter.
272Care
Maintenance and care
iExample: equipment and country-specific
variations possible.
Vehicles with alloy wheels and hub caps
On vehicles with alloy wheels and hub caps, a
socket is also provided.
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat proper-
ties) (Ypage 278)
Vehicle preparation is not necessary on vehi-
cles with MOExtended tires
Ra TIREFIT kit (Ypage 277)
Ran emergency spare wheel (Ypage 317)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit may be obtained from a qualified specialist workshop.
Information on changing and mounting wheels
(
Ypage 312).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 141).
XIf possible, bring the front wheels into the
straight-ahead position.
XVehicles with AIRMATIC: make sure that "nor-
mal" level is selected (Ypage 159).
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑GO:
XOpen the driver's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been
removed.
XRemove the Start/Stop button from the igni-
tion lock (Ypage 123).
XMake sure that the passengers are not endan-
gered as they do so. Make sure that no one is near the danger area while a wheel is being changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
XGet out of the vehicle. Pay attention to traffic
conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires. The affected tire must not show
any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index (
Ypage 307).
MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor.
If a pressure loss warning message appears
in the multifunction display:
Robserve the instructions in the display mes-
sages (Ypage 221).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mode is
approximately 50 miles (80 km) when the vehi-
cle is partially laden. When the vehicle is fully
laden it is approximately 19 miles (30 km).
In addition to the vehicle load, the driving dis-
tance possible depends upon:
RVehicle speed
RRoad condition
ROutside temperature
The driving di stance p
ossible in run-flat mode
may be reduced by extreme driving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is
counted from the moment the tire pressure loss
warning appears in the multifunction display.
You must not exceed a maximum permissible
speed of 50 mph (80 km/h).
278Flat tire
Breakdown assistance